Airlines Confidential Podcast cover image

228 - Zane Kerby, Pres & CEO at ASTA - American Society of Travel Advisors;

Airlines Confidential Podcast

CHAPTER

Aviation Safety and Customer Loyalty

Exploring the advancements in aviation safety measures leading to the lowest accident rate in a decade, alongside insights into Boeing's safety culture evaluated by the Federal Aviation Administration. The discussion also touches on changes in American Airlines' same-day standby rules and the implications for loyal customers as well as challenges faced by new and lower-tier passengers. Additionally, a comparison of airline routes to Brisbane sheds light on the influence of government subsidies in airline operations, with a unique real-life incident of gravestones embedded in an active runway adding a surprising twist to the narrative.

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