

Outcomes Rocket
Saul Marquez
At Outcomes Rocket, we are the shared knowledge hub for healthcare's toughest problems. Our goal is twofold and clear. To help inspire and guide our listeners to 1. Improve patient outcomes and 2. Experience business success in healthcare. Tune in to learn more!
Episodes
Mentioned books

May 6, 2025 • 16min
Bridging the Primary Care Gap: Dr. David Carmouche on Lumeris’s AI-Powered Future
Lumeris introduces Tom, an agentic AI solution designed to support primary care teams and bridge the 2 billion-hour primary care gap in the US.
In this episode, Dr. David Carmouche, Chief Clinical Transformation Officer at Lumeris, shares insights into the company's new agentic AI solution, Tom, and how it aims to revolutionize primary care. David discusses Lumeris's history, rooted in the belief that technology is crucial for high-quality, accountable primary care. He explains how Tom leverages the company’s data aggregation capabilities to launch multiple coordinated agents on behalf of patients, proactively extending care and freeing up clinicians' time. David also highlights the pressing need to address the 2 billion-hour primary care gap in the US and how Tom can help bridge it by automating tasks, providing services that should happen but aren't, and upskilling the delivery of primary care.
Tune in to learn how Lumeris is leveraging AI to transform primary care, improve patient access, and empower clinicians!
Resources:
Connect with and follow Dr. David Carmouche on LinkedIn.
Learn more about Lumeris on their LinkedIn and website.
Email David directly here.

May 6, 2025 • 17min
Hybrid Care Teams & the Future of Telehealth with Tammy Cress, SVP of Clinical Innovation, Teladoc Health
Hybrid care teams, blending in-person and virtual care, are improving efficiency, patient satisfaction, and return on investment.
In this episode, Tammy Cress, Senior Vice President of Clinical Innovation and Solutions at Teladoc Health, discusses how Teladoc is addressing workforce challenges in healthcare by using digital solutions and hybrid care teams. Tammy explains the importance of listening to the market to design technology products that help health systems transform their care delivery models. She also highlights the use of hybrid care teams, which blend in-person and virtual care to improve efficiency, patient satisfaction, and return on investment. Additionally, Tammy shares insights from a recent market survey that indicates a significant increase in the adoption of telehealth and positive perceptions of its quality.
Tune in to learn how Teladoc Health is driving change in healthcare delivery through technology and innovative care models!
Resources:
Connect with and follow Tammy Cress on LinkedIn.
Learn more about Teladoc on their LinkedIn and website.
Email Tammy directly here.

May 6, 2025 • 18min
Driving Transparency & Affordability in Healthcare with Travis Dalton, President & CEO, Clerativ
A company rebrand represents growth and a renewed commitment to solving key issues in the healthcare space with a focus on affordability, transparency, and quality.
In this episode, Travis Dalton, President and CEO of Clerativ, discusses the company’s rebrand from Multiplan, highlighting its evolution, technological investments, and expanded role in healthcare. He explains Clerativ’s mission to align payers, providers, and employers through data-driven insights and transparency. Travis also explores emerging trends like AI and cloud-based solutions, stressing the need to integrate technology with improved business processes for cost reduction and quality improvement. Lastly, he shares Clerativ’s commitment to supporting rural healthcare providers with transparency tools that enhance accessibility and sustainability.
Tune in and learn how Clerativ is paving the way for a more transparent, affordable, and equitable healthcare system!
Resources:
Connect with and follow Travis Dalton on LinkedIn.
Learn more about Claritev on their LinkedIn and website.

May 6, 2025 • 14min
ŌURA: Improving Patient Outcomes Through Wearable Technology with Jason Oberfest, Vice President of Health Partnerships at ŌURA
Wearable health trackers are revolutionizing healthcare by providing continuous biometric data, improving patient care, and driving more informed health decisions.
In this episode, Jason Oberfest, Vice President of Health Partnerships at ŌURA, discusses how the ŌURA Ring is transforming healthcare through its focus on sleep, readiness, and activity tracking. He highlights the potential for wearable health trackers to improve primary care, chronic care management, and women's health. Jason also explores partnerships with payers and providers, such as the collaboration with Essence Healthcare, to integrate wearable data into care plans and improve patient outcomes. Jason also emphasizes the importance of accuracy and scientific validation in wearable technology, ensuring that the data collected is reliable and actionable for both patients and healthcare professionals.
Tune in and learn how wearable health trackers are shaping the future of healthcare!
Resources:
Connect with and follow Jason Oberfest on LinkedIn.
Learn more about ŌURA on their LinkedIn and website.

May 6, 2025 • 15min
Innovations in Culturally Competent Mental Health Care with Luis Suarez, CEO of Sanarai, and Stella Tran, Senior Program Investment Officer of the California Health Care Foundation
Innovative partnerships and culturally tailored approaches are essential to expanding access to behavioral health services and addressing critical gaps in care.
In this episode, Luis Suarez, CEO of Sanarai, and Stella Tran, Senior Program Investment Officer of the California Health Care Foundation, talk about the importance of building trust and leveraging cultural competence. Luis shares how his organization provides culturally relevant mental health services for Spanish-speaking communities, addressing a critical gap in access. Stella discusses how her foundation uses innovation as a lever to improve care quality and access for low-income populations.
Tune in to discover how innovation and cultural competence are transforming behavioral health access for underserved communities!
Resources:
Connect with and follow Luis Suarez on LinkedIn.
Connect with and follow Stella Tran on LinkedIn.
Follow Sanarai on LinkedIn and explore their website.
Follow the California Health Care Foundation on LinkedIn and discover their website.
Listen to the podcast Making Waves in Health Tech here.

May 5, 2025 • 13min
Virtual Neurology: Bridging the Gap in Care - Branden Robinson, Chief Growth Officer, Sevaro Health
Addressing the critical shortage of neurologists and the rising prevalence of neurological disorders requires innovative solutions.
In this episode, Branden Robinson, Chief Growth Officer at Sevaro Health, discusses how virtual neurology is revolutionizing healthcare delivery. He highlights the use of AI in triage to optimize neurologist time, ensuring that the most critical patients receive immediate attention. Branden also emphasizes the importance of a continuum of care model, connecting patients from acute care to outpatient teleneurology, improving patient outcomes, and reducing revenue leakage for health systems. Finally, he emphasizes the need for health systems to assess their neurology coverage, highlighting the benefits of implementing virtual solutions to enhance patient care and financial performance.
Tune in and learn how Sevaro Health is leveraging digital health to bridge the gap in neurological care!
Resources:
Connect with and follow Branden Robinson on LinkedIn.
Learn more about Sevaro Health on their LinkedIn and website.
Email Branden directly here.

May 5, 2025 • 11min
Chronic Care Management & RPM for Better Health Outcomes - Mark Whittington, Managing Director, HealthXL
Chronic care management and remote patient monitoring are essential tools for addressing physician shortages, improving patient access, and enabling value-based care.
In this episode, Mark Whittington, Managing Director at HealthXL, discusses how his organization is driving change in healthcare by focusing on chronic care management and remote patient monitoring (RPM). He emphasizes that these programs can help patients stay healthy longer, improve their quality of life, and reduce the burden on primary care physicians. Mark also highlights the importance of patient engagement, accountability, and a collaborative partnership between practices and their chronic care management/RPM provider for successful implementation. Finally, he touches on the emerging role of AI in gleaning insights from patient data to predict and prevent health issues.
Tune in and learn how HealthXL is leveraging chronic care management and RPM to revolutionize healthcare!
Resources:
Connect with and follow Mark Whittington on LinkedIn.
Learn more about HealthXL on their LinkedIn and website.
Email Mark directly here.

May 5, 2025 • 18min
Agentic AI: Revolutionizing Healthcare Workflows - Harpaul Sambhi, CEO & Founder, Magical
Agentic AI has the potential to revolutionize healthcare operations by automating tasks, predicting challenges, and optimizing workflows.
In this episode, Harpaul Sambhi, founder and CEO of Magical, explores how AI employees are transforming the workplace and addressing inefficiencies in healthcare. He highlights the burden of tedious tasks and technology integration challenges that shift focus away from patient-centric care. Harpaul contrasts the adaptability of Agentic AI, exemplified by Magical's AI employee earning an HFMA certification, with the limitations of Robotic Process Automation (RPA). He emphasizes that RCM leaders are embracing Agentic AI for its intelligence and scalability while advising healthcare executives to prioritize clarity, collaboration, and adaptability in digital transformation.
Join us and discover how Agentic AI can provide a competitive advantage and transform healthcare operations!
Resources:
Connect with and follow Harpaul Sambhi on LinkedIn.
Learn more about Magical on their LinkedIn and website.

May 5, 2025 • 12min
Revolutionizing Patient Engagement with RCS - Myron Wallace, Fractional Chief Product Officer, White Label Communications
The key to improving patient engagement lies in reducing friction and delivering rich communication experiences directly to the consumer.
In this episode, Myron Wallace, Fractional Chief Product Officer at White Label Communications, discusses how his organization is simplifying healthcare communications through APIs that integrate telephony into SaaS solutions. He highlights the potential of Rich Communication Services (RCS) to enhance patient engagement by delivering interactive content directly within messages, reducing the need for separate applications. Myron also explores how organizations are using RCS for secure, branded messaging in areas like e-sign consent and patient education. While he acknowledges AI’s potential, he warns against the hype and stresses the importance of regulatory oversight and reducing patient friction through practical technologies like RCS.
Tune in and learn how RCS could transform patient communication and engagement.
Resources:
Connect with and follow Myron Wallace on LinkedIn.
Learn more about White Label Communications on their LinkedIn and website.
Discover more about Myron on his website.

May 5, 2025 • 16min
Transforming Physician Recruitment with AI and Data - Dr. Jason Reminick, CEO & Founder, Thalamus
Connecting the dots between medical training and physician recruitment can significantly improve healthcare outcomes.
In this episode, Dr. Jason Reminick, CEO and Founder of Thalamus, shares how his company is transforming graduate medical education and physician recruitment with its innovative software. Drawing from personal experience, he explains how Thalamus streamlines residency and fellowship interviews by integrating with existing application services and offering real-time scheduling. He discusses the significant challenges healthcare systems face in physician recruitment and how Thalamus uses its extensive data to predict workforce trends and match doctors with hospitals that align with their goals. Dr. Reminick also highlights the impact of recent Series B funding on expanding Thalamus into broader physician recruitment and touches on medical students’ motivations for becoming doctors.
Tune in and learn how Thalamus is leveraging data and technology to build a more efficient and effective physician workforce!
Resources:
Connect with and follow Jason Reminick on LinkedIn.
Learn more about Thalamus on their LinkedIn and website.