Outcomes Rocket Why Quality Over Quantity In Care Visits Changes Everything with Dr. Marla McLaughlin, Chief Medical Officer at Vera Whole Health
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High-quality, value-based primary care can lower costs, reduce burnout, and still be accessible to everyone, not just concierge patients.
In this episode, Dr. Marla McLaughlin, Chief Medical Officer at Vera Whole Health, explains how a fully value-based model aligns financial incentives with what is best for patients by prioritizing quality over volume. She outlines their tiered approach, which uses technology for navigation, integrates virtual behavioral health and care management with local primary care, and delivers end-to-end services through brick-and-mortar clinics across multiple states. Marla shares why they focus on commercially insured populations to shift prevention and strong primary care earlier in life, including same-day and next-day behavioral health access that reduces unnecessary ER and inpatient use. She also describes how AI-powered documentation and supportive team structures protect clinicians from burnout while enabling clinics to be designed to simplify care and save money for everyone.
Tune in and learn how value-based, whole-person primary care can truly serve everyone!
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