The Art of Living Proactively (Harnessing the Power of Your Choices)

Jennifer lives in Munich, Germany and has been a professional magician for many years and worked all around the world including the UK, USA, middle-east etc. We discuss mentalism How Harry Potter changed the world of professional magicians How magic is perceived in different countries  Reverse engineering high-performance athletes  Podcast marketing and why it's a magic door Websites: https://jennifersroyal.com/ https://www.linkedin.com/in/jennifer-s-royal-672428169/ https://goldmine-podcasting.com/ https://www.linkedin.com/in/jennifer-s-royal-672428169/ Book - How to use magic principles in life https://www.linkedin.com/pulse/ready-become-podcaster-here-some-great-motivation-victoria-mavis/   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full podcast shownotes at: https://tonywinyard.com/ee039-jennifer-s-royal/

Adrian has led an eventful life. Born in Yorkshire in the north of England but moved with his family to the Philippines aged 8 and then lived in various countries around Asia for many years after going to university in the US. He's nearly drowned twice, built three businesses and almost been bankrupt three times. http://adrianshepherd.com https://www.Facebook/adrianshepherdjapan https://www.linkedin.com/company/isucceedbook/about/ Exceeding Expectations links: Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at: https://tonywinyard.com/?p=5548&preview=true

Suzie Parkus is an expert in creating compelling communication and teaching others to do the same, as well as being savvy when it comes to business growth and building relationships. She is a sought after speaker, trainer and media contributor. This episode explores good PR, communication, connecting people and some secrets to better networking as well as some great examples of fantastic customer service from around the world. linkedin.com/in/suzieparkus suzieparkus.com  (Company Website) twitter.com/SuzieParkus  (Twitter) facebook.com/meetyourmatch.club  (Facebook Fan Page) Twitter SuzieParkus   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full show notes at:  https://tonywinyard.com/ee037-suzie-parkus

[smart_track_player url="https://chtbl.com/track/52231/traffic.libsyn.com/exceedingexpectations/Episode_36_-_Naresh_Vissa_-_28-05-2019.mp3" ] Naresh Vissa is a digital marketing expert based in Tampa Florida, author of numerous books including Trumpbook in which he analyses the way Donald Trump and his team used online marketing so successfully in the last election.   He is the Founder & CEO of Krish Media & Marketing – a full service online and digital media and marketing consultancy and agency. He has worked with CNN Radio, J.P. Morgan Chase, EverBank, The Institute for Energy Research, Houston Rockets, Houston Astros, the American Junior Golf Association, Agora Financial, Agora Publishing, Stansberry Research and TradeStops. He is the #1 bestselling author of FIFTY SHADES OF MARKETING: Whip Your Business into Shape & Dominate Your Competition, PODCASTNOMICS: The Book of Podcasting... To Make You Millions, THE NEW PR: 21st Century Public Relations Strategies & Resources... To Reach Millions, TRUMPBOOK: How Digital Liberals Silenced a Nation into Making America Hate Again, and the new book FROM NOBODY TO BESTSELLING AUTHOR! How To Write, Publish & Market Your Book. He has been featured on USA Today, Yahoo!, Bloomberg, MSNBC, Huffington Post, Businessweek, MSN Money, Business Insider, India Today, Hindustan Times and other domestic and international media outlets. His philosophy has been simple: do good work, provide superior quality and service, and don't worry about the money. Charge low enough prices to make good profit, and then get the gravy through long-term retainers, projects, and referrals.   He gave up the corporate world and much of his belongings to live a nomadic life of minimalism while trying to grow his projects.   In 2015, he published a book called "FIFTY SHADES OF MARKETING: Whip Your Business Into Shape & Dominate Your Competition." In the book, he includes several examples and have chapters on how businesses can improve their marketing using current digital resources. The foreword to the book has been written by the "Father of Modern Marketing," Philip Kotler, who thinks the book has a good chance to become a modern-day primer on digital marketing.   While finishing business school at Duke University, Naresh turned down opportunities in banking to pursue more entrepreneurial roles within the information publishing space. After gaining some experience, he incorporated his first consultancy turned international online, digital and technology agency, Krish Media & Marketing, nearly six years ago and has launched several other businesses and written a couple of books.   Author of the #1 bestselling book FIFTY SHADES OF MARKETING: Whip Your Business Into Shape & Dominate Your Competition Author of the #1 bestselling book Podcastnomics: The Book of Podcasting... To Make You Millions If you'd like a free copy of one of his books or an audiobook version, subscribe to his list and mention that you heard this show.   Social Media Links: https://twitter.com/xnareshx?lang=en https://www.linkedin.com/in/nareshvissa/ https://www.instagram.com/rnaresh15/?hl=en Website Link: www.nareshvissa.com, www.krishmediamarketing.com   Exceeding Expectations links: Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Note: some of the resources above are affiliate links, meaning I get paid a commission (at no extra cost to you) if you use that link to make a purchase. This all helps fund the show costs.   Full shownotes at: https://tonywinyard.com/ee036-naresh-vissa/

Jyssica has written a couple of books, her most recently published book is You Are Not Alone, and her first book was Write. Get Paid. Repeat. In this episode she talks about book-writing, blogging, charging what you are worth, making the transition from a 9 to 5 corporate job to running your own business, mentoring freelancers and much more.

Scott Stanfield is the Modern Longevitarian. He loves working with people, training them improving the culture at their establishments and and optimising restaurants. For over 25 years he's forged a path by questioning the status quo, by connecting dots, and building systems. This has resulted in increasing profits and it all starts with people with great character. Training these people on an elevated level and sustaining an ecosystem of safety. All of this is governed by the ‘WHY’ and when cultivated correctly these three pillars of HIRE. TRAIN. SUSTAIN have greatly raised the leadership lid of management teams, boosted the 'numbers', and expanded the collective Emotional Intelligence (EQ) of both the FOH (front of house) and BOH (back of house) teams. The advice of Seth Godin from his book "The Purple Cow" has stayed with Scott for a long time about aiming to be remarkable and his view is that if he and his staff can be the best they can be then that will result in them being the best restaurant. Scott works hard on delivering a great service to his customers and it often results in fantastic reviews, such as this recent one: "Scott, Thank you for being such a wonderful host last eve. What a splendid feast perfectly prepared and presented. We so greatly enjoyed our Stanley Adventure. Thanks for recreating and recharging its amazing history. You are to be congratulated for adhering to the responsibility for keeping its historical legacy enthralling and enchanting! Joe"   Links: https://www.thegmcoach.com/ https://www.linkedin.com/in/scottrstanfield/ https://www.facebook.com/thegmcoach/ https://www.instagram.com/straightcabbage/?hl=en www.thestanleyhotel.com   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full podcast notes at https://tonywinyard.com/ee034-scott-stanfield/

Ian is an experienced Keynote speaker on Cloud & Social Selling and also in providing Sales & Marketing consultancy resulting in key marginal gains in performance. He's been a Guest Blogger and Social Influencer for Oracle, SAP, SAGE, Equinix, Cloudtech. Maximiser. Miller Heiman. He and his company Natterbox have developed an amazing integration with the Salesforce system to deliver a far better customer experience for the customers of their customers, that will lead to far less frustration than customers usually suffer when dealing with customer service calls and being transferred from operative to operative and each time starting again with describing the issues they're facing. The system that Ian describes is far different to that. He talks about not just going the extra mile, but by aiming for an extra five miles, and that it doesn't take five times the effort. He believes that by 2020 it will no longer be about price it will all be about customer experience. One of Ian's favourite quotes: "Behind all smart devices and other technology is the need to get closer to the customer" Marc Benioff, co-founder – Salesforce Links: www.ianmoyse.co.uk  www.ianmoyse.cloud Natterbox     Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/

When people turn 65 in the USA they are eligible for a system called MediCare which many people find difficult to navigate. BabyBoomers helps customers find their way around this minefield much easier and gives them a far better and less scary experience than those using many other companies. When you consider that there are over 10,000 people a day turning 65 it is a very big issue. Danielle setup the company in 2005 with her brother. They do a number of things to make the whole experience far more pleasant rather than just being treated like a number which happens with many insurance companies and as a result they receive a huge amount of referrals and great testimonials. https://boomerbenefits.com https:daniellekroberts.com   Social Media: https://www.facebook.com/BoomerBenefits https://twitter.com/BoomerBenefits http://www.linkedin.com/in/daniellekunkle/ Instagram: @BoomerBenefits https://www.youtube.com/c/BoomerBenefits https://www.pinterest.com/boomerbenefits/   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full show notes at: https://tonywinyard.com/ee032-danielle-roberts/   

[smart_track_player url="https://chtbl.com/track/52231/traffic.libsyn.com/exceedingexpectations/Episode_31_-_Bryan_Williams_-_23-04-2019.mp3" ] Bryan tells some great stories in this episode and gives some real pearls of wisdom on how you can improve the experience your customers receive. Dr. Bryan K. Williams is the creator of the acclaimed BW Leadership Academy, the STRONG Leader Institute, the BW Speaker School and the author of four books: Engaging Service, Work Like You Own It, How to Serve a VIP, and Lift Me Higher. His passions are world-class customer service and strong leadership. Bryan has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, leadership effectiveness, employee engagement, and organisational improvement. As a consultant, Bryan works closely with companies to design, develop, and implement sustainable service strategies. His company's online store includes a growing collection of customer service products that are well-suited for your training library. BWEnterprise.net BWLeadershipAcademy.com StrongLeaderInstitute.com Specialties: Service Excellence: Training, Consulting, Auditing, Business Organisational Design and Culture: Baldrige Coaching Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Note: some of the resources above are affiliate links, meaning I get paid a commission (at no extra cost to you) if you use that link to make a purchase. This all helps fund the show costs. Full show notes: https://tonywinyard.com/ee031-bryan-williams/

Brandon Seigel is the President of Wellness Works Management Partners who support entrepreneurs in the healthcare and education space and have transformed private practices all over the United States. This episode explores the world of health and wellness, including areas such as Functional Medicine, Occupational Therapy and entrepreneurship. Brandon wrote a book called "The Practice Survival Guide" and also has an online course with the same name which helps people setup successful practices. he also has a podcast with the same name.   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Note: some of the resources above are affiliate links, meaning I get paid a commission (at no extra cost to you) if you use that link to make a purchase. This all helps fund the show costs. Full show notes at: https://tonywinyard.com/ee030-dr-brandon-seigel/