The Art of Living Proactively (Harnessing the Power of Your Choices)

Bill Cates helps companies attract and acquire more ideal clients through more compelling value, referrals and introductions and in this episode he gives tips on how to do that. He is known as The Referral Coach and has helped businesses of all sizes to create more engaged clients and then leverage that engagement into referrals and introductions and communicate more relevant and compelling value. In this episode we also learn how Bill built and sold two publishing companies, wrote 3 books and another on the way and how he evolved his business and how he helps his clients exceed their expectations. As well as a coach and an author he has been a top speaker in many countries around the world for many years. Links: multiplyyourprices.com www.ReferralCoach.com www.ReferralCoach.com/blog Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at: https://tonywinyard.com/ee049-bill-cates/  

Rob and Kennedy aren’t your typical entrepreneurs if such a thing exists. Sporting hairstyles that look like comic-book characters and backgrounds in psychology, hypnosis, and show-business – it's hard to believe they're serial entrepreneurs with an uncanny knack for building businesses with riotous email marketing. Rob and Kennedy share how to create email marketing campaigns like those ‘choose your own adventure' stories you loved as a kid.   If you'd like to try ResponseSuite and get a special deal go to: www.responsesuitedeal.com/exceeding   To listen to the podcast of Rob & Kennedy: 3 marketers walk into a podcast   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at: https://tonywinyard.com/ee048-rob-kennedy/

Bill created a company named Futurety which is like Alexa for your marketing programme! In this episode, he gives tips on how best to use SEO, Facebook ads and other marketing issues most business people face. He tells us a number of stories of where he and others have gone out of their way to give customers an enjoyable experience that was beyond what they expected. Bill says: "When thinking about exceeding expectations, imagine you are at a restaurant. If your food is on time, hot and right, on a scale of 1 to 5 that's a 3. It meets expectations. But if the food is really fast, really good, really great portions, whatever, that's a 4 or 5.    If you deliver a project to your client on time and on budget and you hit their goals, that's only a 3 on a scale of 1 to 5. That's like getting the order right. If you deliver early, beat the goal, solve problems they didn't know they had. That's exceeding expectations!"   Links: https://www.futurety.com/ https://www.linkedin.com/in/balderaz/   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full show notes at: https://tonywinyard.com/ee047-bill-balderaz/

Vikram Rajan explains how he helped devise technologies to make producing regular content much easier so that it can be done on a more consistent basis. He co-founded two companies, Phoneblogger and Videosocials and in this episode, we hear how they came about and how they can make the process of creating written blog posts and video blogs far easier. Links: phoneBlogger.net Videosocials.net https://www.linkedin.com/in/vikramrajan/   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full show notes at: https://tonywinyard.com/ee046-vikram-rajan/

Monica Irauzqui is the Vice President and co-founder of Yampu Tours, a company she started 21 years ago with her husband. Her travel experience comes from firsthand knowledge travelling around the globe Some of the topics discussed include: The father and son Monica met in Peru while travelling and how she saved them from a catastrophe. The clients who went to visit Egypt and then invited the guide to visit them in the USA, he did. How making a “Pack for a Purpose” community helped her clients forge relationships with the people of the country and in turn strengthened their relationships with the clients. Sending clients a cake in the country for a birthday and to celebrate an accomplishment like the Inca Trail and their reactions How getting to know what they love, and making that happen exceeds expectations. How putting their needs first can earn you a client for life    Podcast Guest Culture Matters March 2019  Top 10 Adventure Trips in South America, Meet the Experts Talk, LA Times  2014 Panalist New York Times Travel Show on Luxury and Adventure in Patagonia  2014 Speaker at London Destinations Show " How to plan a trip to Africa"  2013 Speaker on Costa Rica Adventure and Luxury at London Destinations Show  New York Times Travel Show Speaker; The Hottest Destinations in Central & South America  New York Times Travel Show featured speaker in the ‘Discover Adventure: Emerging Destinations in Central & South America Travel’ seminar Recipient of 8 World Travel Awards   How to reach monica@yampu.com 888-926-7801 facebook.com/YampuTours https://www.instagram.com/monicairauzquiexperiences/ https://www.instagram.com/yamputours/ https://www.linkedin.com/in/monica-irauzqui-01b101b/   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at:  https://tonywinyard.com/ee045-monica-irauzqui/

As the President and Founder of Frame of Mind Coaching, Kim eats, sleeps and breathes coaching and guarantees 100% client satisfaction. If a client is not totally satisfied, she does everything in her power to rectify that. Kim considers it an honour to coach others and to have such a major impact on their lives. Because of that value her company delivers to their clients, they receive phenomenal client evaluations, testimonials and referrals. The aim of their coaches is to help the client reach their goal asap Her coaches work on a social contract rather than a business contract How coaching differs around the world The skills that a good coach requires How a coach can offer something different to their clients Why a coach should be a role model to their clients Why a good coach should have a coach themselves What makes a good client! Why companies should have a coaching division How to move people to action Kim also offers listeners a free 1-hour coaching consultation with a member of The Frame of Mind coaching team which will bring you a level of awareness you’ve never had before and open up your eyes to things you’re not currently seeing. You can sign up at https://www.frameofmindcoaching.com/complimentary-coaching-call/ Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at: https://tonywinyard.com/ee044-kim-ades/

This weeks guest is Jason Wasser who is a licensed therapist and certified entrepreneurial coach who believes in always providing way more value then the cost received. He is the owner of The Family Room Wellness Associates, a mind-body practice that integrates therapy, coaching, nutrition and chiropractic and leverages referrals to help increase the ability to help more people, put profit and people on an equal relationship and meet his purpose in the world of minimizing stressors and maximizing potential. In this episode, we discuss: Curing phobias, addictions and other issues using a variety of treatment therapies that best suit the patient.  The difference between hypnotism and hypnotherapy The importance of nutrition in his approach Jason also makes a special offer to the listeners of the show. For more information on Jason go to: www.thefamilyroomsfl.com Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at:  https://tonywinyard.com/ee043-jason-wasser/

  Eve Dawes toured internationally as a professional dancer before becoming Mrs. Nevada United States 2017, a fitness professional, and founder of Fitness by Eve and Dawes Custom Cosmetics. Her business has excelled since customising her services and products to her customers requirements. She grew up in Chelmsford, Essex in the UK and embarked on a career as a professional dancer which took her to the USA where she decided to relocate. Some of the items discussed include: Healthy eating How the book The E-Myth Revisited helped her set up her business Competing in the Mrs United States contest Creating customer products for cosmetics clients Her favourite quotation Why she finds podcast so valuable Starting up her own podcast   Eve was heavily influenced by the class business book The E-Myth Links: Fitness by Eve https://www.fitnessbyeve.com  IG: evedawes  Facebook: Eve Dawes WBFF Pro Twitter: evedawes Glamour & Gains Podcast Host of Glam & Gowns   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at: https://tonywinyard.com/ee042-eve-dawes/

Dylis helps professional service experts, coaches and consultants to win higher-paying corporate clients. She is the Course Director for The Chartered Institute of Marketing and delivers a sales programme for MBA’s students at Said Business School, part of Oxford University In this episode, she discusses: How she helps clients and her passion for what she does The benefits she gets from a mastermind group that meets in Paris monthly We discuss mastermind groups in general The battlefield to the boardroom and why she is a life long learner Dylis specialises in: Increasing Sales Revenue Ramping up lead generation Converting prospects into clients Accessing Decision Makers, Increasing Average Sale Value, Shortening Sales Cycles, Increasing Lifetime Value of existing customers. Increasing referral business Links: www.dylisguyan.com Facebook Group -  https://www.facebook.com/groups/InspiredSelling/ On Dylis' website, you can get in touch with her to arrange a 30 minute complimentary “Profit Boosting Strategy Session”  You can also download '21 Surefire Ways to Find Your Ideal Client' from the site. Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at:  https://tonywinyard.com/dylis-guyan-ee041/

Delano Jonson moved from the Bahamas to New York in 1995 aged 25 and his life changed enormously.   He's had 25 years experience with Brand Architecture, including re-branding the Toys R Us's online division. Under his direction Toys R Us went from $50 million a year in online sales to $750 million a year in online sales between 2009-2011.   His secret is always intuitively listening to his customers' request and that has given him a 95% accuracy rate in his client delivery. Delano says its not always what they say but what he senses in what they need. Most recently his business partners have sealed a deal with Walmart where he is responsible for designing their new retail spaces within the Walmart locations with a brand new restaurant and kiosk set-up. He also was flown to Algeria, African to help the government re-brand the entire country in its business ventures!   He tells a few stories including:   What he learned as an eight-year-old from a man who watched him as he shopped. This story carried over into adulthood on how to treat money, people and service to others allowing for increased profit and profitability. At age 15, he did a part-time job that had a lot of competition and he devised a way to give a better service to his customers. That decision to offer better service and more expensive products caused him to make more money than his competitors. In New York, he worked at a restaurant and learnt things about the flags that hung from the 5-star restaurant he worked at that gave him a better understanding of the patrons which resulted in increased tips and demand for his services. Book- refuse to live talented and broke talentedandbroke.com   Delanojohnson.com   VIDEOS: BOOK COMMERCIAL: http://youtu.be/PNt34dYz7js SOCIAL MEDIA CONNECTIONS: FACEBOOK PAGE: http://facebook.com/delanoajohnson TWITTER http://twitter.com/delanoajohnson YOUTUBE http://www.youtube.com/delanoajohnson PINTEREST http://pinterest.com/delanoajohnson   Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/ Full shownotes at:  https://tonywinyard.com/ee040-delano-johnson/