
Booked Solid Show - Short Term Rental Podcast
Join host Gil Chan on 'Booked Solid,' the podcast dedicated to helping short-term rental operators and property managers maximize bookings and scale their businesses. Each week, gain actionable insights from industry experts, uncover proven strategies, and learn the secrets to achieving more nights booked. Elevate your rental business and stay ahead in the competitive market with 'Booked Solid.'
Latest episodes

Jul 24, 2024 • 36min
EP20 - Converting one-time bookings into repeat guests with a mid-stay call with Dave Goodfellow
In this episode, we learn which tactics work for Dave to drive direct bookings. After trying many different tactics, Dave figured out how to reliably get a steady stream of direct bookings by using a simple tactic: calling the guest.
He’s able to build relationships, understand the guest’s visit frequency, and secure the next stay should they come back to the area.
Join us on this episode to dive deep into how Dave grew his portfolio and how he’s able to win in direct bookings.
Follow Dave on Instagram:
@nokistays
@davegoodfellowofficial

Jul 17, 2024 • 55min
EP19 - Mapping out the guest journey with Tracey Northcott
We have the honor of interviewing Tracey Northcott from Tokyo Family Stays about how she delivers her guest experiences and how that translates to more direct bookings. Tracey walks us through how she thinks about the entire booking journey and how she can deliver the best guest experience beyond just a great place to stay. Her mindset has led to a sustainable book-direct business from repeat guests and strong word of mouth.
Connect with Tracey through:
Power hour with Tracey/Listing Audit
Vision statement worksheet

Jul 12, 2024 • 57min
EP18 - Building to 50% direct bookings with Chris Jeub
Join us as we chat with Chris Jeub, the Glamping Guy. Chris has built a portfolio of glamping sites and has slowly increased from 3% direct bookings to up to 50% direct bookings by leveraging simple tactics such as delivering a great guest experience, working on his SEO, running ads, and posting on Facebook groups. Chris walks us through his journey from relying on Airbnb for most of his revenues to sustaining a healthy business with direct bookings.
You can connect with Chris by visiting his website:
https://glampingguy.com/

Jul 3, 2024 • 59min
EP17 - The strategies and tactics used by large scale property management companies with Alex Husner
Welcome to this week's podcast with Alex Husner, former CMO of Condo-World, CEO of Directly Alex, and podcast host of Alex & Annie. Alex shows us how large property management companies invest in marketing and tactics smaller property managers can deploy to build their brands. She breaks down the components within her marketing flywheel.
Want to connect with Alex, find her here:
https://www.instagram.com/alexohusner/
https://www.alexandanniepodcast.com/
https://directlyalex.com/
Interested in joining happy guests? Here's Alex's referral link for our podcast guests.
https://www.happyguestreferrals.com/simplified

Jun 26, 2024 • 56min
EP16 - Getting your MBA in management with Michael Chang
On this episode, we get to do a collaborative interview with Michael Chang from STR Like the Best. In this two-way interview, Michael Chang leads us through his mindset of making short-term-rental investing approachable to anyone that's committed. We talk through his technology stack that he uses to manage his rentals, and areas where he's upgrading to improve his direct booking rate.

Jun 19, 2024 • 55min
EP15 - Not relying on the OTA and investing in your own marketing with Rose Tipka
On this episode, we have Rose Tipka. While she is listed on the OTAs, she emphasizes the importance of diversifying your revenues across multiple channels, including your own direct bookings. She uses good, old, marketing tactics to fill her. calendar. Today she breaks down where she focuses her energy and how she executes her marketing strategy.

Jun 12, 2024 • 57min
EP14 - Simplify repeat bookings using email campaigns with Lindsey Rodriguez
In this episode, Lindsey Rodriguez from Stay Booked breaks down why investing in your marketing is crucial and how to get more repeat bookings with effective email campaigns.
Instagram: @lindzrodriguez
Webpage: https://stay-booked.com

May 31, 2024 • 1h 1min
EP13 - Building up your social media and five-star reviews to drive more direct bookings with Tara Bergstrom
On this episode, we have Tara Bergstrom. She’s a short-term host in multiple markets and has leveraged social media and a 5-star experience to gain more direct bookings.

May 24, 2024 • 1h 2min
EP12 - Growing multiple entrepreneurial paths with Stephanie Figueros
On this episode, we have Stephanie Figueros. She's a short term rental operator, a public speaker, founder of Bravo VA, and the host of the STR Nation Facebook group and conference.
She walks us through her entrepreneurial journey from being a nurse to having multiple starting multiple businesses. She also shares some simple tactics she uses to win direct bookings.
You can reach her through these channels
STR Nation Conference: str-nation.com (Use code STEPHANIE)
VA Agency: bravovirtualassistants.com
Real Estate Agent: https://www.savvy.realty/stephanie
Other Links: https://linktr.ee/stephaniefigueros

May 18, 2024 • 1h 1min
EP11 - Organically building your social media following with Candice from Boho A-Frame
On this episode, we have Candice from Boho A-frame. She's a short-term rental host with a unique a-frame along the California coast. She walks through how she's grown her social media following and why, even though she has 95% occupancy before direct bookings, she still invests heavily in marketing her own bookings.