Hospitality Mavericks Podcast Show
Michael Tingsager
We wanted to show there was another way to build and lead businesses.
So Hospitality Mavericks was born.
We wanted to gather together the world’s Mavericks who do things differently from the norm.
They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet.
That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders.
We are the home to impactful leaders that KNOW and DO things in a better way.
A network for those seeking a different path.
So don’t just be like the others!
Dare to Be Different ✊
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
So Hospitality Mavericks was born.
We wanted to gather together the world’s Mavericks who do things differently from the norm.
They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet.
That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders.
We are the home to impactful leaders that KNOW and DO things in a better way.
A network for those seeking a different path.
So don’t just be like the others!
Dare to Be Different ✊
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Episodes
Mentioned books
Jun 18, 2019 • 42min
#28: Operational Challenges on a Small Island With Benjamin Heath, COO of Harbour Lights
COO of Harbour Lights, Benjamin Heath shares his experience of operating within the unusual commercial environment on the Isle of Man. From recruitment and staffing challenges to only having access to one supplier for fresh foods, Ben highlights the importance of being agile, keeping a close eye on the numbers and continuously working to propel the employee and guest experience in a particularly challenging market.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Jun 4, 2019 • 51min
#27: Taking Hotel Operations Online With Alexander Shashou, Co-Founder and President of ALICE
Alexander Shashou, Co-Founder and President of ALICE joins us to share his journey of building the industry-leading hotel operations platform. With the hotel industry being offline for many years, Alex explains how the delivery of great hospitality has shifted and what your hotel or hospitality business should do about it. Alex also discusses ALICE's acquisition of Go Concierge, acting like an owner at all levels of an organisation, treating technology as a new hire and much more.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
May 19, 2019 • 50min
#26 'Your People Are Your Voice' With The Chilli Pickle's Alun & Dawn Sperring, Founders of The Chilli Pickle
Brighton power couple Alun & Dawn Sperring discuss The Chilli Pickle’s amazing journey and thoughts on the evolving hospitality industry. The Chilli Pickle first opened their doors to the city of Brighton in 2008 and since then they have won multiple awards, opened a second site in Guilford and established themselves as one of the most innovative and best-loved Indian food destinations.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
May 7, 2019 • 47min
#25: Digitising Your Restaurant Business With Nick Popovici, Co Founder and CEO of Vita Mojo
Nick Popovici, Co Founder and CEO of restaurant and software company Vita Mojo joins us to discuss the inevitability of restaurant businesses becoming tech led. From the digital opportunities that provide consumers with transparency, control and personalisation to how software can empower employees to make better decisions and engage in more worthwhile tasks, Nick shares some truly valuable insights for those willing to consider tech as their ‘secret sauce’.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Apr 24, 2019 • 46min
#24: Exceptional Hospitality Leadership With Peter Avis, Customer Service and Hospitality Consultant
Peter Avis, customer service and hospitality expert joins us to share his journey, knowledge and advice to anyone looking to excel in a leadership or management position within hospitality. Peter has won multiple Restaurant Manager of the Year awards, the Sir Richard Branson Special Award for services to the community and is the epitome of what it means to be a hospitality leader.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Apr 9, 2019 • 46min
#23: The Bill's Story With Bill Collison, Founder of Bill's Restaurants
We are joined by Bill Collison, Founder of Bill's Restaurants to discuss his amazing journey of building the 80 unit restaurant chain. In this episode, Bill explains the importance of seeing restaurant operations as a chance to 'put on a show', the evolution of his business, his thoughts on the industry, building strong teams and the key people and places that he derives inspiration from.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Mar 26, 2019 • 42min
#22: Hospitality's Proven Principles With Adam Knight, Founder of Proven Principles
Adam Knight, Founder of Proven Principles joins us to discuss the many changes that we are seeing in the hotel industry and the broader hospitality sector. Adam founded Proven Principles in 2018 and has been consulting and coaching hotels, restaurants and vacation rental owners using the best practices he has acquired from working in the luxury hotel industry. In this episode, Adam discusses the over-commercialisation of the hospitality industry, the difference between service and hospitality and the next big things in hotel tech.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Mar 12, 2019 • 55min
#21: Retail, Hospitality & Delivering Value to Savvy Consumers With Brian Moore, Publisher and CEO of EMR-NamNews
Brian Moore, Publisher and CEO of EMR-NamNews joins us to discuss the past, present and future states of retail and hospitality. With many crossovers to be found between the two sectors, Brian provides in-depth advice for businesses looking to succeed in a world of corporate giants and savvy consumers.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Feb 27, 2019 • 57min
#20: Your Brand as Your Promise With Cliff Ettridge, Partner at The Team
The Team is a creative branding agency who have worked with a range of globally recognisable operators. Cliff Ettridge, Partner at The Team joins us to discuss all things branding; from the importance of ensuring consistency in the employee lifecycle to obtaining and understanding brand-relevant data in real-time. Cliff highlights the many pitfalls that businesses fail to see in their approach to branding and shares some invaluable insights that will help you to create a more unified and genuine brand for your customers and employees to connect with.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
Feb 10, 2019 • 60min
#19: Bespoke: Kamila Sitwell's Antidote to the Experience Economy - Blogger, Author & Co-Founder of Kolibri Drinks
Kamila Sitwell, leading hospitality blogger, author of Bespoke and Co-Founder of Kolibri Drinks joins us to discuss some of the most prevalent yet underutilised trends we are seeing in hospitality today. Kamila talks about the process of designing and implementing bespoke hospitality experiences; from the deep psychological reasons behind the public desire for customisation to how operators of any size can start to wow their guests through personalised experiences. This is an episode is for any hospitality businesses looking to thrive in an experience economy.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
