Hospitality Mavericks Podcast Show

We all know the climate crisis is a real problem. So what can the hospitality sector actually do? It’s a big challenge to tackle, and we certainly don’t have all the answers. We uncover our learnings from ‘No Planet B’ by Mike Berners-Lee – a really impactful book which reveals the hard facts and big-picture perspective on the environmental and economic challenges, as well as how we live and think. In this conversation, we reflect on our actions as business owners. From food waste, sourcing, energy consumption, to much more – there’s a lot for hospitality businesses to do. We discuss veganism, seasonal produce, rewilding, and the need for a framework to create a thriving place.Resources mentioned:‘There Is No Planet B: A Handbook for the Make or Break Years’ by Mike Berners-LeeA Life On Our PlanetAn Inconvenient TruthSRAAndrew StephenDouglas McMaster#002 Donut Economics‘Doughnut Economics’ by Kate RaworthWinnowSiloGiki appGet in touch:Michael’s Email: michael@hospitalitymavericks.com David’s Email: david@objectspaceplace.com Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/ We have been recording this from a brand new podcast suite at Plus X Innovation Hub on Lewes Road in Brighton. This place is an awesome seven storey Innovation Hub for creative and innovative entrepreneurs. It’s got media suites for creating content like podcasts, it’s got maker workshops for prototyping including a 3D printing farm, plus it’s got plenty of co-working and office space. They’ve also just launched an Innovation support programme for businesses called BRITE which you can check out at www.briteinnovation.co.uk. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

As host of the popular Slick Talk podcast and founding member of the Hospitality Game Changers Group, Wil Slickers is a content creator extraordinaire. Wil dedicates his time to individual and big name operators in the vacation rental and boutique hotel segments of hospitality while still growing the show and industry network globally. I’m super excited to pick Wil’s brains as he’s a true expert in service accommodation. It’s been a tumultuous year, but he suggests an interesting business opportunity for short-term rentals. With his concept of the Destinationaire, "a person who is wired to create remarkable experiences that are anticipated and shared", the industry is changing. Join our conversation as we explore sustainable lodging businesses, the impact of Airbnb in 2020, quality control and the need for more transparency in the industry.Links:The Slick Talk Podcast: https://www.slicktalkthepodcast.com/ Hospitality Mavericks: Interview With The Host, Michael Tingsager: https://www.slicktalkthepodcast.com/podcast/episode/f0db381b/hospitality-mavericks-interview-with-the-host-michael-tingsager Gary Vaynerchuk: https://twitter.com/garyvee Tony Robbins: https://twitter.com/TonyRobbins ‘The Subtle Art of Not Giving a F*ck’ by Mark Manson: https://www.amazon.co.uk/Subtle-Art-Not-Giving-Counterintuitive/dp/0062457721/ Simon Sinek: https://twitter.com/simonsinek Josh Kopel: https://twitter.com/josh_kopel Good Morning Hospitality: https://www.goodmorninghospitality.com/ The Destinationare Award: https://www.slicktalkthepodcast.com/destinationaire-award #39 Helping you find your Inner Purpose with Mark Pitcher, Founder of Smash The Box: https://www.hospitalitymavericks.com/podcast/episode/2a8a8e6a/39-helping-you-find-your-inner-purpose-with-mark-pitcher-founder-of-smash-the-box Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

The circular economy is about eliminating waste and having a continual use of resources. In today’s episode we explore how this powerful system for sustainability can be applied to the hospitality industry. From food waste to kitchen design, it bleeds into all areas that can be achieved through collaboration.Tune in as we explore how David is applying the principles of the circular economy to his hospitality design work. We also discuss where the big opportunities lie, the renting economy, what we can learn from brands like IKEA, and kitchens with no bins.Resources mentioned:#002: Doughnut EconomicsThe Ellen MacArthur FoundationRestorative RestaurantCleanConscienceGlobechain#66 Ali Aneizi, Founder of Tamweel Capital, Being an investor during a pandemicDouglas McMasterSiloAdam HandlingNomaWinnowSustainable Restaurant AssociationSRA Guide‘The Third Plate’ by Dan BarberGoldfinger FactoryThe Good Business Festival‘The Circular Economy: A Wealth of Flows’ by Ken Webster‘Cradle to Cradle’ by Michael Braungart and William McDonoughGet in touch:Michael’s Email: michael@hospitalitymavericks.com David’s Email: david@objectspaceplace.com Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/ We have been recording this from a brand new podcast suite at Plus X Innovation Hub on Lewes Road in Brighton. This place is an awesome seven storey Innovation Hub for creative and innovative entrepreneurs. It’s got media suites for creating content like podcasts, it’s got maker workshops for prototyping including a 3D printing farm, plus it’s got plenty of co-working and office space. They’ve also just launched an Innovation support programme for businesses called BRITE which you can check out at www.briteinnovation.co.uk. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today’s guest Jeremiah Tower needs little introduction. He’s an American celebrity chef who, along with Alice Waters and Wolfgang Puck, has been credited with pioneering the culinary style known as California cuisine. His career began at Chez Panisse, in California, after a chance job opportunity. He later opened his own restaurant, Stars, in San Francisco, with branches in Napa Valley, Palo Alto, Manila, and Singapore. His biographical documentary ‘Jeremiah Tower: The Last Magnificent’ was produced by Anthony Bourdain.Jeremiah champions in the interview that you need to “get out of your head and back into your mouth”. I had a great time picking Jeremiah’s brain about what the industry can do to thrive after the pandemic. It’s about bringing the greatest brains together. Tune in to learn about re-training staff, dealing with unfinished business, how to say yes – and when he had to build an extra table for customers one evening.Links:Chez Panisse: https://www.chezpanisse.com/1/Jeremiah Tower: The Last Magnificent: https://www.youtube.com/watch?v=WefXe-io6awHillstone Restaurant Group: https://hillstone.com/ ‘Simple French Food’ by Richard Olney: https://www.amazon.com/Simple-French-Food-40th-Anniversary/dp/0544242203‘Le Guide Culinaire’ by Auguste Escoffier: https://www.amazon.com/Escoffier-Culinaire-Complete-Translation-English/dp/0831754788‘Ma Gastronomie’ by Fernand Point: https://www.amazon.co.uk/Ma-Gastronomie-Fernand-Point/dp/071563836XNation's Restaurant News: https://www.nrn.com/Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Our society has an obsession with growth, quite often neglecting the need to thrive. In today’s episode, we unpack a meaty but highly relevant book – ‘Doughnut Economics: Seven Ways to Think Like a 21st-Century Economist’ by Kate Raworth, to learn more about how we can fundamentally reframe our understanding of what economics is and does. Along the way, she points out how we can break our addiction to growth; redesign money, finance, and business to be in service to people; and create economies that are regenerative and distributive by design.Tune in as we pick our favourite myths that Kate Raworth dispels in the book, like the rational man and linear growth, and we reflect over some key questions to ask yourself, your team and in the boardroom. It’s time to think about building a better economy; we simply can’t ignore equality or sustainability. We hope you enjoy this conversation as we explore how we can all follow a human-centred approach to thriving.Resources mentioned:‘Doughnut Economics’ by Kate RaworthThe Doughnut DiagramKate Raworth’s Ted TalkSweetgreen‘Predictably Irrational’ by Dan Ariely‘Alchemy’ by Rory Sutherland‘Good To Great’ by Jim CollinsGet in touch:Michael’s Email: michael@hospitalitymavericks.com David’s Email: david@objectspaceplace.com Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/We have been recording this from a brand new podcast suite at Plus X Innovation Hub on Lewes Road in Brighton. This place is an awesome seven storey Innovation Hub for creative and innovative entrepreneurs. It’s got media suites for creating content like podcasts, it’s got maker workshops for prototyping including a 3D printing farm, plus it’s got plenty of co-working and office space. They’ve also just launched an Innovation support programme for businesses called BRITE which you can check out at www.briteinnovation.co.uk.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

There’s no doubt that there’s been a huge adoption of technology for hospitality businesses this year. What’s clear is that the hardest part of digital transformation is putting in place the systems and processes first. In this episode I catch up with Mark Gausden, Vice President EMEA & JAPAC at Oracle Food and Beverage, to learn more about what you need to be strategic with your technology.Oracle Food and Beverage is part of Oracle, a global leader in enterprise software and IT solutions. Their division breaks down the essential components of an optimised online ordering system – from online menu management to payment processing, kitchen coordination, and fulfillment for restaurants of all shapes and sizes. With over 25 years of experience in the hospitality industry, Mark Gausden has plenty to share in this interview. Tune in as we discuss the kind of companies that were quick to adopt technology during pandemic, takeout market trends, and new hole-in-the-wall concepts.Links:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WOracle Food and Beverage: https://www.oracle.com/industries/food-beverage/ Mark’s LinkedIn: https://www.linkedin.com/in/markgausden/ Please help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

What type of hospitality industry do we actually want to create? Hospitality and The Infinite Game is a new podcast series focused on answering this one simple question. Tune in as Michael Tingsager of Hospitality Mavericks and David Chenery of Object Space Place discuss big ideas that might just set the foundation for a different model of success.Today’s episode is inspired by Simon Sinek’s ‘Infinite Game’, and what happens when we switch to a longer-term thinking mindset. We reflect over the casual dining crash, and other bad choices made by short-term thinking, and what we can learn from impactful brands like Patagonia. As business leaders it’s our duty to think big to better understand the system.Subscribe to the rest of the series as we cover topics such as the climate emergency, a circular economy, doughnut economics, B Corps, and how profit and purpose can co-exist. We make no claims to have all the answers. Far from it, in fact, but we hope these conversations might just get you thinking. We are learning, and hopefully you'll learn with us.We have been recording this from a brand new podcast suite at Plus X Innovation Hub on Lewes Road in Brighton. This place is an awesome seven storey Innovation Hub for creative and innovative entrepreneurs. It’s got media suites for creating content like podcasts, it’s got maker workshops for prototyping including a 3D printing farm, plus it’s got plenty of co-working and office space. They’ve also just launched an Innovation support programme for businesses called BRITE which you can check out at www.briteinnovation.co.ukResources mentioned:Plus X Coworking SpaceUN 17 Goals of Development‘The Infinite Game’ by Simon Sinek‘Do Purpose’ by David HieattPatagoniaDanny Meyer‘Doughnut Economics’ by Kate Raworth#13: Staying True to Moshimo With Karl Jones, Director at MoshimoMowgli Street FoodThe Good Business FestivalGet in touch:Michael’s Email: michael@hospitalitymavericks.com David’s Email: david@objectspaceplace.com Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Hospitality and the Infinite Game is a new podcast series focused on answering one simple question….what type of hospitality industry do we actually want to create?In the series, Michael Tingsager of Hospitality Mavericks and David Chenery of Object Space Place discuss big ideas that might set the foundation for a different model of success. A model which would allow us to piece together a bold new way forward, where our businesses can thrive whilst making a positive impact on people, communities and the planet.The topics are broad, covering infinite mindedness, the climate emergency, a circular economy, doughnut economics, B-Corps and how profit and purpose can coexist. Each short, half-hour episode is aimed to be a primer on each subject to spark interest and debate. We make no claims to have all the answers, far from it in fact, but we hope these conversations might just get you thinking. We are learning and hopefully you will learn with us.So tune in and get ready to make your mark. The game is afoot…..and it’s an infinite one.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

With over 18 years experience in the workforce management industry, Andreas Sjölund is a true expert when it comes to digitising the employee experience. As Co-Founder at Quinyx, their motto is “happy workforce, happy business”.Quinyx is a leading workforce management software. Their technology helps simplify scheduling, time reporting, communication, task management, budgeting and forecasting. They help some of the world’s biggest businesses, such as McDonald’s, DHL and Hilton.I was fascinated by what Andreas had to share about building great company culture with the help of technology. Join us as we explore how AI can help read customer trends, the lessons learnt from building his own company culture, how technology has evolved this year – and his former career as an ice hockey player. Links:Quinyx: https://www.quinyx.com/ Erik Fjellborg: https://www.linkedin.com/in/erikfjellborgWidget Brain: https://widgetbrain.com/ Digital Transformation with Nick Popovici Co-Founder and CEO Vita Mojo: https://www.hospitalitymavericks.com/podcast/episode/39686950/digital-transformation-with-nick-popovici-co-founder-and-ceo-vita-mojo Queuemail: https://plugins.grails.org/plugin/vahid/queuemail The Power of Why: https://simonsinek.com/commit/the-power-of-why/ Lululemon Mirror Gym: https://shop.lululemon.com/story/mirror-home-gym Unleash The Power Within: https://www.tonyrobbins.com/events/unleash-the-power-within/ Brendon Burchard: https://brendon.com/ Sales Hacker: https://www.saleshacker.com/tag/podcast/ The Tim Ferriss Show: https://tim.blog/podcast/ ‘Tools of Titans’ by Tim Ferriss: https://www.amazon.com/Tools-Titans-Billionaires-World-Class-Performers/dp/1328683788 Jim Collins: https://www.jimcollins.com/ #58 The Power of Flexible Staffing with Scott Erwin, Founder and CEO of Hire Hand: https://www.hospitalitymavericks.com/podcast/episode/b605e6cf/58-the-power-of-flexible-staffing-with-scott-erwin-founder-and-ceo-of-hire-hand This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Dhilon Solanki has been in the hospitality industry for 15 years. As UK & EMEA Director at Sprout, he’s been busy up-serving their customers since the pandemic started. I’m excited to catch up with Dhilon to learn more about where technology and communication sits in the bigger picture for hospitality. From an idea captured on the back of a napkin by the three Founders in 2008, Sprout has since grown to now boast a global workforce to service our growing global client base. Headquartered in Melbourne, and proudly Australian, the company includes operations and offices in the UK and Vietnam. Sprout is a CRM system that simplifies the acquisition and management of customer data allowing marketers to focus on creating customer-centric communications. Join us as we discuss email marketing, focusing on your loyal customers, non-negotiables for daily routines and the rebirth of QR codes.Links:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WSprout: https://sproutsend.com/about/‘Do Open’ by David Hieatt: https://www.amazon.com/Do-Open-Newsletter-Transform-Business/dp/190797430X‘Good To Great’ by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996/#71 Mark Smith, Founder of Double Up Social, on Telling Your Story: https://www.hospitalitymavericks.com/podcast/episode/1b3330d8/71-mark-smith-founder-of-double-up-social-on-telling-your-storyThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy