Hospitality Mavericks Podcast Show

Joining us all the way from Dubai, CEO at Global Hotel Alliance Chris Hartley shares what hotel industry trends to expect. It’s a very refreshing conversation as we rethink travel. GHA is one of the world's largest alliances of independent hotel brands, formed out of a necessity to pool resources to compete with the mega brands. Chris was the first employee when the company was formed in 2004, and has seen the growth of the network since. The GHA now has a membership of over 550 hotels with representation in over 75 countries.Tune in to learn more about the future of business travel, travel “pocket” trends, hotels serving local communities, and what it’s like setting up an alliance with other hotels. Links:Chris Hartley’s LinkedIn: https://www.linkedin.com/in/christopherhartleygha/ Global Hotel Alliance’s LinkedIn: https://www.linkedin.com/company/global-hotel-alliance/ Email Chris: christopher.hartley@gha.com Global Hotel Alliance: https://www.globalhotelalliance.com/ Discovery Loyalty: https://www.discoveryloyalty.com/ #88 Larry Korman, President of AKA Hotel Residences, on Being 3D: https://hospitality-mavericks.captivate.fm/episode/88 Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Fellow podcaster calling in from Canada, Shawn Soole is a serial entrepreneur and highly sought-after hospitality consultant. As Founder of Soole Hospitality Concepts, it’s his mission to make the industry better through education, training and marketing. He’s also co-authored two books and helped launch numerous highly-acclaimed bar and beverage programs, such as Little Jumbo (2013), OLO (2015), Cafe Mexico (2016) and Pagliacci’s (2018).In this episode we explore the power of consistency, the role of mastermind groups, open book management and reviewing the hospitality ecosystem. Shawn is a real grafter so I enjoy hearing where his passions have taken him.  Links:‘Good To Great’ by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996/ ‘Cocktail Culture’ by Shawn Soole: https://www.amazon.com/Cocktail-Culture-Recipes-Techniques-Behind/dp/192712994X/ ‘Great Northern Cocktails’ by Shawn Soole: https://www.amazon.com/Great-Northern-Cocktails-Shawn-Soole/dp/1907434526 Post Shift Podcast: https://soolehospitality.com/blog SooleHospitality.com: https://soolehospitality.com/ #63 Setting yourself a long-term mindset with Joshua Kopel, Chief Executive Officer at FLO Hospitality: https://hospitality-mavericks.captivate.fm/episode/63-setting-yourself-a-long-term-mindset-with-joshua-kopel Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In celebration of the Hospitality Mavericks Podcast’s 100th episode, I’m excited to share with you today an interview I had with a true hero of mine – Chip Conley! He was Airbnb’s Head of Global Hospitality and Strategy for four years, and is currently their Strategic Advisor for Hospitality and Leadership. He also founded Joie de Vivre Hospitality, which created and managed over 50 boutique hotels. He is currently the Founder of Modern Elder Academy, a wisdom school dedicated to helping people navigate midlife. He’s also the author of five books and an international speaker.In this candid conversation, we learn more about his time working closely with Airbnb CEO Brian Chesky, letting go of old identities, the future of co-living and navigating the world through our mid-life years – and lessons learnt from having died almost 9 times to date. Links:‘Wisdom at Work’ by Chip Conley: https://www.amazon.com/Wisdom-Work-Making-Modern-Elder/dp/0525572902/r ‘Emotional Equations’ by Chip Conley: https://www.amazon.com/Emotional-Equations-Creating-Happiness-Success/dp/1451607253/‘PEAK’ by Chip Conley: https://www.amazon.com/PEAK-Companies-Maslow-Revised-Updated/dp/1119434920/r‘Marketing That Matters’ by Chip Conley and Eric Friedenwald-Fishman: https://www.amazon.com/Marketing-That-Matters-Practices-Business/dp/B005Q5X3OO/‘The Rebel Rules’ by Chip Conley: https://www.amazon.com/Rebel-Rules-Daring-Yourself-Business/dp/0684865165  ‘The Great Midlife Edit’: https://fb.watch/4yDjbZmj2D/‘Man’s Search For Meaning’ by Viktor E. Frankl: https://www.amazon.com/Mans-Search-Meaning-Viktor-Frankl/dp/0807014273/ Chip’s TED Talk: https://www.ted.com/talks/chip_conley_measuring_what_makes_life_worthwhile ‘Good To Great’ by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996/r The Intern (2015): https://www.imdb.com/title/tt2361509/ Modern Elder Academy: https://www.modernelderacademy.com/ Chip’s Interview on the Tim Ferriss show: https://tim.blog/2019/06/20/chip-conley/ The Collective: https://www.thecollective.com/#88 Larry Korman, President of AKA Hotel Residences, on Being 3‪D: https://hospitality-mavericks.captivate.fm/episode/88 #85 Wil Slickers, Host of Slick Talk, on the ‘Destinationaire’: https://hospitality-mavericks.captivate.fm/episode/85 Chip’s blog: http://wisdomwell.modernelderacademy.com/ Chip’s website: https://chipconley.com/ #87 Deepak Ohri, CEO Lebua Hotels and Resorts, on Emotional Touch Points: https://hospitality-mavericks.captivate.fm/episode/87 Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WA big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

We live in a true paradox where we overproduce and over waste. Adam Smith is the founder and co-director of the multi-award-winning global initiative The Real Junk Food Project (TRJFP). Their mission is to revolutionise the disposal of avoidable food waste into landfill – the pioneering movement's manifesto is to “feed bellies, not bins”. Prior to this he was a professional chef, and he’s currently writing a book to be released in 2021.I really enjoyed speaking with Adam as I got to learn more about TRJFP’s mission, and how he practically applies kindness in his work place. In this conversation we also explore his angle on happiness, tackling big challenges through collaboration and the lessons he’s learnt from life’s hardships. Adam is a true inspiration with what life has thrown at him, so tune in!Links:Hospitality and The Infinite Game #004: No Planet B: https://www.hospitalitymavericks.com/podcast/episode/1dd9ed0b/hospitality-and-the-infinite-game-004-no-planet-bThe 2030 Agenda for Sustainable Development: https://sdgs.un.org/goals ‘Ecotopia’ by Ernest Callenbach: https://www.amazon.com/Ecotopia-Novel-Ernest-Callenbach/dp/0553348477MrJunkFoodChef.com: https://mrjunkfoodchef.com/The Real Junk Food Project: https://trjfp.com/#52 Time for a new business and economic paradigm with Tom Rippin, CEO and Founder of On-Purpose: https://hospitality-mavericks.captivate.fm/episode/-52-time-for-a-new-business-and-economic-paradigm-with-tom-rippin Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Planning is key to the success of any business. But how do you actually put a good plan in place? Today’s guest, Tim Meinhardt, is an expert on a goal-setting management system: OKRs. It stands for Objectives and Key Results. It’s something that I’ve implemented in the past, and I can’t wait to find out what you can do today.Tim leads a team of OKR experts at Atruity. They provide OKR Consulting to numerous organisations ranging from publicly traded companies to start ups. Through their proven methodology and numerous OKR Programs, they ensure effective implementation and management of OKR journeys.In this discussion we explore how OKRs have been helping businesses thrive during the pandemic. Tune in as we discuss why plans fail, striving for simplicity, remote working trends and business epiphany moments. This year is giving us the opportunity to reset, so let's start implementing some OKR strategies.Links:Atruity1.com: https://atruity1.com/ ‘Measure What Matters’ by John Doerr: https://www.amazon.co.uk/Measure-What-Matters-Simple-Drives/dp/024134848X/r The UN’s 17 Goals: https://sdgs.un.org/goals ‘Radical Focus’ by Christina Wodtke: https://www.amazon.com/Radical-Focus-Achieving-Important-Objectives-ebook/dp/B01BFKJA0YOKRs Q&A Podcast: https://podcasts.apple.com/us/podcast/okrs-q-a/id1526358254‘The Service Profit Chain’ by James L. Heskett, W. Earl Sasser, Leonard Schlesinger: https://www.amazon.com/Service-Profit-Chain-James-Heskett/dp/0684832569 Atruity’s resources: https://atruity1.com/resources/‘Good To Great’ by Jim Collins: https://www.amazon.co.uk/Good-Great-Jim-Collins/dp/0712676090/Ep. 1: Going from Manager to Leader using OKRs | Leif Ulstru‪p‬: https://podcasts.apple.com/us/podcast/ep-1-going-from-manager-to-leader-using-okrs-leif-ulstrup/id1526358254?i=1000487106945tim@atruity1.com #60 Join The Dots with Martin Johnson, Founder of YourBigPic: https://hospitality-mavericks.captivate.fm/episode/60-join-the-dots-with-martin-johnson Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Peter Backman and Michael Tingsager have come together to create a series of conversations to help leaders in the food and drinks industry to get off the starting blocks as the world and the industry reopen.Michael and Peter talk about the impact the pandemic has had on food and drinks businesses, the challenges ahead and how to navigate them by putting a clear strategy in place.The topics for this conversation are broad covering city centre trading, delivery, technology, consumer behaviour, economic factors, talent and much more.Key takeaways from this episode are:The current impact on the world and the food drinks industry The delivery market is changing Challenges and opportunities of city centre tradingThe debt crisis in the industryHow the future of the industry might look 6-12 months from nowLinks:https://www.linkedin.com/in/peter-backman-38305a6/https://www.peterbackmanfs.com/https://www.linkedin.com/in/michaeltingsager/https://www.hospitalitymavericks.com/Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mike Bausch finds that there are things that still translate from Day One of his business, Andolini's Pizzeria, based in Tulsa, Oklahoma. I brought Mike on to the show to understand his approach to growing a restaurant business through his very authentic manner – and how he makes such delicious pizzas.Mike started the pizzeria with his brother at the age of 22 – 6 months after graduating from college. 15 years later, it’s the leading pizzeria that’s turned into a true success during the pandemic. So much so, they’ve been able to run at full capacity.Mike’s enthusiasm is infectious. Tune in as we talk about getting mentors, POS system failures, key questions to ask yourself as an entrepreneur, and the art of not fitting in. As Mike says in the interview, “there’s always a better way”, so let’s keep on learning as business leaders.Links:‘Unsliced’ by Mike Bausch: https://www.amazon.co.uk/Unsliced-Stay-Whole-Pizzeria-Industry/dp/1544516657/ ‘Good To Great’ by Jim Collins: https://www.amazon.co.uk/Good-Great-Jim-Collins/dp/0712676090/ Tony Gemignani: https://www.tonygemignani.com/‘The Pizza Bible’ by Tony Gemignani: https://www.amazon.com/gp/product/1607746050/ Pizza World Championship: https://campionatomondialedellapizza.it/en/home Jiro Dreams of Sushi: https://www.imdb.com/title/tt1772925/UnslicedBook.com: https://unslicedbook.com/ Mike’s Instagram: https://www.instagram.com/mikeybausch/#95 Ally Gordon, Coach and Mentor, on Your Belief System: https://www.hospitalitymavericks.com/podcast/episode/30ec427b/95-ally-gordon-coach-and-mentor-on-your-belief-system Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Through supply chain technology, Domini’s business Tried and Supplied helps make local produce and sustainable procurement simple and affordable for foodservice buyers. As an expert in agroecology and building sustainable businesses, I had to invite Domini to the show to learn more about what the industry needs to do.We explore seasonal menus, local diets, soil quality and how agility is key to survive a pandemic. Join us as we started to plant some seeds about re-thinking the way we approach food as an industry.Links:Hospitality and The Infinite Game #004: No Planet B: https://www.hospitalitymavericks.com/podcast/episode/1dd9ed0b/hospitality-and-the-infinite-game-004-no-planet-b Tried and Supplied: https://triedandsupplied.com/ Oxford Real Farming Conference: https://orfc.org.uk/ Kiss The Ground: https://www.netflix.com/title/81321999Douglas McMaster: https://www.instagram.com/mcmasterchef/E5 Bakehouse: https://e5bakehouse.com/Sustainable Restaurant Association: https://thesra.org/Hodmedod’s: https://hodmedods.co.uk/ Ollie Hunter: https://twitter.com/olliehunter30Oxford Real Farming YouTube: https://www.youtube.com/channel/UCgidjvH_QvTzZqsJa7sOr_Q‘Entangled Life’ by Merlin Sheldrake: https://www.amazon.com/Entangled-Life-Worlds-Change-Futures/dp/0525510311Chantelle Nicholson: http://www.chantellenicholson.com/All’s Well: https://www.whereallswell.com/Domini’s Twitter: https://twitter.com/dominihogg Saucy Dressings: https://triedandsupplied.com/saucydressings/ #50 Time for a system change with Zoey Henderson, Founder of CleanSlate: https://hospitality-mavericks.captivate.fm/episode/50-its-time-for-a-system-change-with-zoey-henderson Connect with the podcast show and the sponsor:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leader and operators making every shift run like clockwork! Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

As a former guest to the show, Ally Gordon and I go way back. In today’s candid conversation, we learn more about Ally’s coaching process and how you can get unstuck by simply reframing your mind. As a coach, it’s his mission to help people like you find clarity for your future and give you the tools to live a fulfilled and successful life. Prior to setting up his coaching practice, Ally has been a Senior Manager and Director in a number of businesses. He’s launched more than 55 hospitality businesses over his career, including Ole & Steen and Jamie Oliver’s Trattoria. Learn more about what to look for in a coach, what it’s like working with Jamie Oliver, how to commit to your goals, and how Ally overcame his personal life challenges. This interview was a great chance for us to reflect, and I hope this will help you spin the wheel for more positive behaviours that stick.Links:#7: Scaling a Danish Bakery Chain in London With Alastair Gordon: https://www.hospitalitymavericks.com/podcast/episode/335a4795/7-scaling-a-danish-bakery-chain-in-london-with-alastair-gordon-uk-ops-director-ole-and-steen Ally’s LinkedIn: https://uk.linkedin.com/in/ally-gordon-coaching AllyGordonCoaching.com: http://allygordoncoaching.com/  Surviving The Shit Storm Episode 7 with Elaine Batho, Life and wellness coach: https://www.hospitalitymavericks.com/podcast/episode/3d09a586/surviving-the-shit-storm-episode-7-with-elaine-batho-life-and-wellness-coach Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5nThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we talk about the future. With over 25 years working in innovation, Elvin Turner joins the show to share how you can start implementing big strategy ideas that stick.Elvin Turner is an award-winning innovation expert and associate professor of innovation, entrepreneurship and marketing for MBA and executive education programmes. His clients include some of the world’s most innovative organisations in the finance, technology, music, drinks and publishing industries. He recently published his book ‘Be Less Zombie: How Great Companies Create Dynamic Innovation, Fearless Leadership and Passionate People’.Join us as we explore ways to create more time and space for innovation, what metrics to use, and how we can learn from others but still own the journey. Links:‘Good To Great’ by Jim Collins: https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996/  ‘Be Less Zombie’ by Elvin Turner: https://www.amazon.com/Less-Zombie-Transform-Innovation-Digitization/dp/0857088203 ‘Be Excellent at Anything’ by Jean Gomes, Tony Schwartz, Catherine McCarthy: https://www.amazon.com/Be-Excellent-Anything-Changes-Paperback/dp/B00FBC2V8Q/ LinkedIn: https://www.linkedin.com/in/elvint/ ElvinTurner.com: https://www.elvinturner.com/ Digital Transformation with Nick Popovici Co-Founder and CEO Vita Mojo: https://www.hospitalitymavericks.com/podcast/episode/39686950/digital-transformation-with-nick-popovici-co-founder-and-ceo-vita-mojo Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  Join the GameChanger Facebook Group: https://bit.ly/2GAvr2WPlease help us getting better by filling out the feedback survey on the podcast show here: https://bit.ly/37aIm5n This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy