#110 Christophe Delacroix, Co-Founder of StoreKit, on Mastering Your Omni-Channel Experience

Choosing what technology to implement across your business can feel overwhelming, but today we find out what to keep front of mind when finding and implementing the right tools. Christophe Delacroix is the CEO and Co-Founder of StoreKit, a platform that simplifies eCommerce for hospitality. They help you build your own online ordering store through their seamless 2-way integrations with over 40 Electronic Point of Sale (EPOS) systems.

In this conversation, we explore how technology has helped the growth of many small operators. We also discuss how to optimise your eCommerce channels, digitising the in-store experience, on-screen purchasing habits, the future of tills, and how to lead with the experimental mindset. 

Links:

StorkeKit: https://storekit.com/ 

#106 Victoria Searl, Founder of DataHawks, on the Data-Driven Customer Journey: https://www.hospitalitymavericks.com/podcast/episode/252fd5c6/106-victoria-searl-founder-of-datahawks-on-the-data-driven-customer-journey 

After Hours: https://harvardafterhours.com/ 

Digital Transformation with Nick Popovici Co-Founder and CEO Vita Mojo: https://hospitality-mavericks.captivate.fm/episode/the-rise-of-digital-transformation-with-nick-popovici-co-founder-and-ceo-vita-mojo 

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A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

Together with our partner Bizimply we are conducting a survey to understand how leaders in the industry are transforming their organisations to deliver the experience both employees and customers are demanding. Fill in the survey here:

https://hospitality-mavericks.captivate.fm/agilehospitality

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