Hospitality Mavericks Podcast Show

In this episode, we join a conversation with Lauren, a visionary in the hospitality recruitment industry, recently back in the Brighton studio. Lauren discusses her journey from working ten years at Pizza Express to establishing her own successful recruitment business. She shares her unique insights on creating a great workplace, highlighting the challenges and solutions within the industry. Lauren outlines how her business supports small, independent hospitality operators by focusing on values alignment, quality over quantity, and fostering a positive work culture. She emphasizes the importance of personalized recruitment and her innovative approach to maintaining work-life balance for her team. This episode also explores the evolving landscape of hospitality recruitment post-COVID and the pursuit of genuine career chefs.Connect with Lauren:https://www.linkedin.com/in/lauren-barnett1/https://www.homehospitality.co.uk/https://www.actuallygoodchefjobs.co.uk/https://www.instagram.com/_homehospitality/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join Michael and hospitality expert Chris Tripoli as they explore the captivating and ever-evolving world of hospitality. From Chris's journey from a busboy to a renowned consultant and educator, to essential strategies for excelling in the industry, this episode offers invaluable insights. Discussions cover the importance of customer satisfaction, maintaining the human touch in an increasingly tech-driven market, and the significance of a unique restaurant concept. Learn practical advice on entering the restaurant industry, managing staff, and navigating challenges such as funding and realistic expectations. Enhance your leadership skills with tips on fostering positive workplace culture and the strategic benefits of coaching. Recommended resources and industry insights round off this essential guide for aspiring and seasoned hospitality professionals alike.Connect with Chris:https://www.linkedin.com/in/ctripoli/www.christripoli.comRestaurantOwner.comhttps://www.therestaurantclinic.com/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Philip, co-founder of Honest Burger, discusses his journey in the hospitality industry and shares insights on building successful businesses by prioritizing the human element. Transitioning from his role at Honest Burger, Philip delves into behavioral science, highlighting its influence on both customer service and workplace culture. He introduces Breadstall, a venture focused on simplicity, efficiency, and developing talent, while critiquing the automation trends in hospitality that sideline human interaction. The conversation also explores innovative organizational strategies like reshaping bonus systems with a foundation in trust and autonomy, emphasizing leadership's role in fostering employee growth. This approach creates a competitive edge by supporting personal and professional development within companies.Connect with Philip:https://www.linkedin.com/in/philip-eeles-02229ba6/https://www.breadstall.com/https://www.honestburgers.co.uk/https://thisispineapple.uk/Book:https://uk.bookshop.org/a/8596/9781786891709A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Peter Farrell discusses his career in hospitality, the setbacks he faced due to health issues, and how he navigated these challenges to build a successful business. From his early passion for food and hospitality to overcoming brain tumors and personal losses, Peter shares his journey of resilience and reinvention. He highlights the importance of health, family, and staying focused on one’s values. He also talks about his current ventures, including Epsom Social Food Hall, and offers insights and advice for other operators in the hospitality industry.Connect with Peter:https://www.linkedin.com/in/peterfarrell-foodmotion/https://www.hospitalityaction.org.uk/https://www.epsomsocial.com/https://foodmotionnetwork.com/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Michael interviews Conor Sheridan, founder of Nory, about the transformative journey of leveraging tech to solve critical challenges in the hospitality industry. Conor shares insights from his entrepreneurial journey, moving from finance to running a fried chicken restaurant chain called Mad Egg, and eventually founding Nory, a tech solution aimed at improving operational consistency and profitability in hospitality businesses. The discussion dives deep into the importance of having data-driven decision-making tools, the role of AI in the hospitality sector, and the need for better alignment and communication within teams. Conor also highlights the necessity of having a positive outlook on the industry and how modern technology can empower restaurant operators to achieve greater efficiency and success.Connect with Conor:https://www.linkedin.com/in/sheridanconor/https://nory.ai/https://www.madegg.ie/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this conversation, host Michael welcomes Sarah Clark, a seasoned hospitality leader turned leadership coach. Sarah shares her 30 years of experience in hospitality, starting as a young bar manager in Chelsea and rising to various directorial roles in well-known companies like Quinian Barrow and Pret A Manger. She eloquently discusses her career transformation, the importance of having coaches and mentors, and her deep belief that everyone has the potential to be extraordinary. Sarah's mission is to integrate coaching and mentoring as a fundamental part of leadership development in the hospitality industry, focusing on fostering growth, authenticity, and a balanced life for leaders. Tune in to discover her insightful philosophy, the challenges she observes in the industry, and the powerful impact of intentional leadership and coaching!Connect with Sarah:https://www.linkedin.com/in/sarah-clark-executive-coach/https://www.nineyardscoaching.co.uk/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join Michael as he welcomes back Jon, the CEO of Levy's UK and Ireland division, in a discussion that spans the impacts of the pandemic on the hospitality industry to the innovative strategies Levy employs to bounce back and thrive. Uncover how Levy, part of the world's largest contract caterer, Compass, has adapted to post-COVID challenges, redefined career opportunities, tackled sustainability, and forged strategic partnerships to enhance customer experiences. Learn about their ambitious net-zero goals, the significance of employee benefits like nutritious meals, and the importance of sustainable farming practices as they navigate the modern food service landscape.Connect with Jon:https://www.linkedin.com/in/jonathan-davies-0a05233/https://levy.co.uk/Podcasts:https://www.hospitalitymavericks.com/112-jon-davies-md-of-levy-uk-and-ireland-on-the-circular-food-economy/https://www.hospitalitymavericks.com/255-dr-vincent-walsh-global-circular-regenerative-living-systems-expert/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, the host engages with Kevin, the co-author of 'The Sustainable Business Book,' as they delve into the importance of sustainability in business. Kevin shares his journey from his multicultural upbringing to becoming a prolific author and consultant. The conversation explores Kevin's innovative PLANET system for creating sustainable business strategies, highlighting the importance of clear frameworks and actionable steps. The discussion also touches on the pervasive issues of overconsumption, inequality, and the need for consistent, incremental progress akin to the '20-mile march' strategy. Kevin emphasizes the significance of understanding ESG (Environmental, Social, Governance) metrics, creating actionable plans, and focusing on social as well as environmental sustainability. The episode wraps up with practical advice for business leaders looking to build businesses that act as a force for good!Links:https://www.linkedin.com/in/kevinduncan/expertadviceonline.comsustainablebusinessbook.comthediagramsbook.comtheideasbook.netthesmartthinkingbook.comthesmartstrategybook.comtheexcellencebook.comtheintelligentworkbook.combulldictionary.comA big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join Michael and Ishwariya as they delve into the vital topic of feminine energy and leadership. Discover how Ishwariya transitioned from architecture to coaching female leaders in hospitality and architecture, emphasizing the need for sustainable career practices. They explore the persistent challenges in hospitality, from toxic work cultures to issues of confidence among women leaders. Learn how fostering both masculine and feminine energies can lead to healthier, more balanced work environments. Tune in for insights on supporting women in leadership roles, managing stress and emotions, and creating positive change in the industry!Links:https://loveletterstochefs.comhttps://www.ishoorajamohan.com/http://www.instagram.com/loveletterstochefs/https://www.linkedin.com/in/ishwariya-rajamohan/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join us as we delve into a compelling conversation with Eve, the founder of Well Grounded, a charity that creates local employment opportunities within the specialty coffee industry. Discover the challenges and triumphs of training over a thousand individuals, how Well Grounded is making a lasting impact on the lives of its graduates, and the importance of creating a supportive and inclusive culture in organizations. Learn about Eve's personal journey, the organization's ambitious future goals, and how they aim to transform the coffee industry through education, mentorship, and community engagement.Links:https://www.linkedin.com/in/eve-wagg-8577561b/https://www.wellgrounded.org/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy