
Hospitality Mavericks Podcast Show
We wanted to show there was another way to build and lead businesses.
So Hospitality Mavericks was born.
We wanted to gather together the world’s Mavericks who do things differently from the norm.
They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet.
That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders.
We are the home to impactful leaders that KNOW and DO things in a better way.
A network for those seeking a different path.
So don’t just be like the others!
Dare to Be Different ✊
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Latest episodes

Jul 11, 2024 • 1h 4min
#271 Jason E. Brooks Author, Coach, Consultant at Jason E Brooks - Transforming Restaurant Managers to Hospitable Leaders
In this insightful episode, the host interviews Jason E. Brooks, an experienced restaurant coach and author of 'Every Leader Needs Followers: 10 Keys to Transform Restaurant Managers to Hospitality Leaders.' Jason shares his journey in the hospitality industry and detailed insights from his book which emphasizes transitioning from manager to leader and then to coach. Key discussions include mastering KPIs, owner-like orientation, creating mini GMs, and the continual importance of personal development and coaching. Jason highlights practical steps for effective leadership and business success, making this episode a must-listen for anyone in the hospitality industry.Links:https://www.linkedin.com/in/jason-e-brooks/https://www.jasonebrooks.com/https://www.jasonebrooks.com/bookA big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

7 snips
Jul 4, 2024 • 60min
#270 Madeleine Geach Leadership Coach at The Good Life - Building Positive Work Cultures
Renowned hospitality leadership coach Madeleine Geach discusses the critical disciplines of culture and leadership essential for creating positive work cultures in the hospitality industry. Topics include quality management, strong values, effective training, manager development, and embedding great cultures. Insights on compassionate leadership, daily experimentation, and the power of human connection in hospitality are also explored.

Jun 27, 2024 • 1h 2min
#269 Obadiah Ostergard CEO at Vine Hospitality - Building a People-First Hospitality Business
In this episode, we delve into the journey of Obadiah Ostergard, CEO of Vine Hospitality, discussing the importance of a people-first approach in building a successful hospitality business. Obadiah shares his personal journey from working in a kitchen to his current role, emphasizing the significance of nurturing relationships and professional growth within his team. The conversation highlights the rich legacy of Vine Hospitality, its mission of serving with love, and the strategies implemented to foster a positive work culture. Additionally, Obadiah reflects on the challenges of maintaining profitability while sustaining a strong company culture and the personal practices he follows to stay grounded and effective as a leader.Links:https://www.linkedin.com/in/obadiah-ostergard-98009520/https://www.vinehospitality.com/Book:https://uk.bookshop.org/a/8596/9780462099255A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 20, 2024 • 1h 12min
#268 Mario C. Bauer, the "Teddy Bear", Foodie - Serial Entrepreneur, Investor, Podcaster & Passionate Coach
In this episode, Michael welcomes Mario, an entrepreneur with a diverse background in the hospitality industry. They discuss the concept of 'Schwellenangst' – the fear of crossing thresholds when making significant decisions in life and business. Mario shares his journey from investment banking to running multiple successful hospitality ventures including Vapiano and Curtis Brothers ketchup. The conversation delves into Mario's recent experiences living with monks in Sri Lanka, where he learned valuable lessons about leadership, patience, and resourcefulness. They explore how these teachings apply to modern business practices, emphasizing the importance of focusing on purpose, authenticity, and maintaining quality. Mario also talks about his podcast 'From Doubt to Drive,' highlighting the shared struggles and triumphs of entrepreneurs. The episode concludes with reflections on maintaining simplicity and genuine happiness in both personal and professional life.Links:Mario via LinkedIn: https://www.linkedin.com/in/mario-c-bauer-5b074a37/Current Project:From Doubt to Drive Podcast: www.fromdoubttodrive.comCharity: www.teddybeareverywhere.comA big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 18, 2024 • 1h 1min
#4 Carl Johan Paulsen CEO of Noon - Revolutionizing Food and Business Culture
Welcome to episode 4 of the Special Edition podcast series “EXPANSION THROUGH CULTURE - The Scandi Way”.In this episode, the guest is Carl Johan Paulsen, CEO of Noon, BaneGaarden, and Table, a maverick food company from Copenhagen, for a journey into how they have built a culture that gives them a competitive edge.Carl Johan and Michael dive into: The Journey of Carl Johan.The why behind the company.How they have taken a different approach to building culture.Why culture is a hardcore business skill.Why are they minimising headcounts when it comes to support functions. How do they give their people a stake in the outcome.You are welcome to connect with Carl Johan here:Links:https://www.linkedin.com/in/carl-johan-paulsen-1145212/https://www.nooncph.dk/https://www.banegaarden.com/Book - Never Split The Difference:https://uk.bookshop.org/a/8596/9781847941497This episode was presented by Ziik - The Social Intranet. Learn more about Ziik here:https://www.ziik.io/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 13, 2024 • 58min
#267 Thomas Stroppel Head of L&D at Dishoom - Harnessing Technology to Build a Unique Culture in Hospitality
In this episode centered around hospitality and learning & development (L&D), the host meets Thomas near London Bridge to explore how technology can be leveraged to build a unique organizational culture. The discussion delves into Thomas's intriguing journey from rural America to a significant role at Dishoom in London, emphasizing how his experiences in acting and hospitality intersect. Thomas highlights the importance of servant leadership and continuous self-improvement in creating a strong culture. They discuss Dishoom's growth, its community-centric ethos, and the role of L&D as the 'plumbing' that maintains and elevates this culture. The conversation also touches on the future role of AI in enhancing training and hospitality, as well as the impact of embedding social good into the business model.Links:https://www.linkedin.com/in/thomas-stroppel-3a748a69/https://www.dishoom.com/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jun 6, 2024 • 54min
#266 Shellye Archambeau Fortune 500 board director, strategic advisor, former CEO and author - The Journey to CEO: Shellye Archambeau’s Blueprint for Success
Shellye Archambeau shares her inspirational journey from aspiring to be a CEO at 16 to becoming the leader of MetricStream and a prominent figure in the tech industry. Shellye discusses the importance of setting clear goals, the value of planning, and overcoming obstacles such as imposter syndrome. She emphasizes the need for leaders to be clear, intentional, and vulnerable, and highlights the impact of mentorship and cheerleaders in one’s career. Shellye also introduces her nonprofit, Ignite Ambition, aiming to mentor and guide a million people. Her advice on career management, including owning one's career and being intentional about career choices, provides valuable insights for current and aspiring leaders alike.Links:https://shellye.com/https://ignite-ambition.mn.co/https://www.linkedin.com/in/shellye-archambeau/Books:https://uk.bookshop.org/a/8596/9781538702918https://uk.bookshop.org/a/8596/9781473675988https://uk.bookshop.org/a/8596/9781785044540A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 30, 2024 • 1h 18min
#265 Michael Tingsager interview by Jennifer Ryan
Jennifer Ryan turns the tables and interviews the host, Michael, about his fascinating journey in the hospitality industry. Michael shares his experiences growing up in a family-run food business in Denmark, holding leadership roles at McDonald's, and launching his own ventures. Key lessons include the importance of continuous improvement, humility, and people-focused leadership. The conversation extends to daily routines, self-reflection, and balancing work with personal life through team sports. Michael also touches on his personal mottos, favorite inspirational reads like 'The Obstacle is the Way' by Ryan Holiday, and the struggle to relax amidst relentless self-improvement. Themes from over 300 podcast episodes emerge, emphasizing the power of incremental progress and the human touch in effective leadership. The episode concludes with a thoughtful discussion on overcoming doubt, growth, and the value of venturing beyond one's comfort zone.Links:https://www.linkedin.com/in/jennifer-ryan-0b444417/https://www.linkedin.com/company/croux-app/https://www.linkedin.com/company/blueroot/https://www.hospitalitymavericks.com/https://pulse.kitchen/https://www.linkedin.com/in/michaeltingsager/Books:https://uk.bookshop.org/a/8596/9780712676090https://uk.bookshop.org/a/8596/9781781251492A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 23, 2024 • 58min
#264 Mark Gilligan Founder at Wizso - Revolutionizing Water Conservation
In this episode, Michael interviews Mark, a civil engineer and former managing director in the environmental consultancy sector who introduces Wizso, an innovative solution aimed at transforming the way water is used in toilet facilities. Mark narrates his unexpected journey from McDonald's water-saving initiatives to developing Wizso—an environmentally friendly, fizzy tablet designed to reduce toilet flushes and conserve water efficiently. The discussion covers Mark's inspiration, the development process, and the positive reception received through various trials. They delve into the environmental and financial benefits of Wizso, its potential impact on global water conservation, and strategies for effective implementation in households and commercial establishments. Mark also shares insights on behavioral change, the importance of collaboration, and his vision for making Wizso a household name synonymous with sustainable living.Links:https://www.linkedin.com/in/mark-gilligan-5662098/https://www.wizso.com/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 16, 2024 • 1h 9min
#263 Holly Hallam Co-Owner of DESIGNLSM - The Art and Strategy of Hospitality Design
This episode delves into the intricate process of creating standout hospitality concepts in a competitive market, emphasizing the importance of human connection in the digital age. The guest, Holly Hallam, Managing Director of Design LSM, shares her unique journey from TV and marketing to redefining the hospitality design experience. Through strategic focus on brand and guest experience, Design LSM collaborates closely with clients like Gaucho and the RFU to innovate and create spaces that foster community and memorable moments. Holly also discusses the significance of leadership balance, empowering teams, and the role of optimism in navigating challenges. Additionally, the discussion touches on the transition of business ownership and the vital role the hospitality industry plays in society, advocating for greater recognition of its value and diverse career opportunities.Links:https://www.linkedin.com/in/hollyhallam/https://www.designlsm.com/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy