Hospitality Mavericks Podcast Show

Welcome to episode 4 of the Special Edition podcast series “EXPANSION THROUGH CULTURE - The Scandi Way”.In this episode, the guest is Carl Johan Paulsen, CEO of Noon, BaneGaarden, and Table, a maverick food company from Copenhagen, for a journey into how they have built a culture that gives them a competitive edge.Carl Johan and Michael dive into: The Journey of Carl Johan.The why behind the company.How they have taken a different approach to building culture.Why culture is a hardcore business skill.Why are they minimising headcounts when it comes to support functions. How do they give their people a stake in the outcome.You are welcome to connect with Carl Johan here:Links:https://www.linkedin.com/in/carl-johan-paulsen-1145212/https://www.nooncph.dk/https://www.banegaarden.com/Book - Never Split The Difference:https://uk.bookshop.org/a/8596/9781847941497This episode was presented by Ziik - The Social Intranet. Learn more about Ziik here:https://www.ziik.io/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode centered around hospitality and learning & development (L&D), the host meets Thomas near London Bridge to explore how technology can be leveraged to build a unique organizational culture. The discussion delves into Thomas's intriguing journey from rural America to a significant role at Dishoom in London, emphasizing how his experiences in acting and hospitality intersect. Thomas highlights the importance of servant leadership and continuous self-improvement in creating a strong culture. They discuss Dishoom's growth, its community-centric ethos, and the role of L&D as the 'plumbing' that maintains and elevates this culture. The conversation also touches on the future role of AI in enhancing training and hospitality, as well as the impact of embedding social good into the business model.Links:https://www.linkedin.com/in/thomas-stroppel-3a748a69/https://www.dishoom.com/A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Shellye Archambeau shares her inspirational journey from aspiring to be a CEO at 16 to becoming the leader of MetricStream and a prominent figure in the tech industry. Shellye discusses the importance of setting clear goals, the value of planning, and overcoming obstacles such as imposter syndrome. She emphasizes the need for leaders to be clear, intentional, and vulnerable, and highlights the impact of mentorship and cheerleaders in one’s career. Shellye also introduces her nonprofit, Ignite Ambition, aiming to mentor and guide a million people. Her advice on career management, including owning one's career and being intentional about career choices, provides valuable insights for current and aspiring leaders alike.Links:https://shellye.com/https://ignite-ambition.mn.co/https://www.linkedin.com/in/shellye-archambeau/Books:https://uk.bookshop.org/a/8596/9781538702918https://uk.bookshop.org/a/8596/9781473675988https://uk.bookshop.org/a/8596/9781785044540A big thank you to our epsiode sponsor Sideways. Head to their website hospitality.sideways.ai or email them directly at john@sideways.aiConnect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jennifer Ryan turns the tables and interviews the host, Michael, about his fascinating journey in the hospitality industry. Michael shares his experiences growing up in a family-run food business in Denmark, holding leadership roles at McDonald's, and launching his own ventures. Key lessons include the importance of continuous improvement, humility, and people-focused leadership. The conversation extends to daily routines, self-reflection, and balancing work with personal life through team sports. Michael also touches on his personal mottos, favorite inspirational reads like 'The Obstacle is the Way' by Ryan Holiday, and the struggle to relax amidst relentless self-improvement. Themes from over 300 podcast episodes emerge, emphasizing the power of incremental progress and the human touch in effective leadership. The episode concludes with a thoughtful discussion on overcoming doubt, growth, and the value of venturing beyond one's comfort zone.Links:https://www.linkedin.com/in/jennifer-ryan-0b444417/https://www.linkedin.com/company/croux-app/https://www.linkedin.com/company/blueroot/https://www.hospitalitymavericks.com/https://pulse.kitchen/https://www.linkedin.com/in/michaeltingsager/Books:https://uk.bookshop.org/a/8596/9780712676090https://uk.bookshop.org/a/8596/9781781251492A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Michael interviews Mark, a civil engineer and former managing director in the environmental consultancy sector who introduces Wizso, an innovative solution aimed at transforming the way water is used in toilet facilities. Mark narrates his unexpected journey from McDonald's water-saving initiatives to developing Wizso—an environmentally friendly, fizzy tablet designed to reduce toilet flushes and conserve water efficiently. The discussion covers Mark's inspiration, the development process, and the positive reception received through various trials. They delve into the environmental and financial benefits of Wizso, its potential impact on global water conservation, and strategies for effective implementation in households and commercial establishments. Mark also shares insights on behavioral change, the importance of collaboration, and his vision for making Wizso a household name synonymous with sustainable living.Links:https://www.linkedin.com/in/mark-gilligan-5662098/https://www.wizso.com/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This episode delves into the intricate process of creating standout hospitality concepts in a competitive market, emphasizing the importance of human connection in the digital age. The guest, Holly Hallam, Managing Director of Design LSM, shares her unique journey from TV and marketing to redefining the hospitality design experience. Through strategic focus on brand and guest experience, Design LSM collaborates closely with clients like Gaucho and the RFU to innovate and create spaces that foster community and memorable moments. Holly also discusses the significance of leadership balance, empowering teams, and the role of optimism in navigating challenges. Additionally, the discussion touches on the transition of business ownership and the vital role the hospitality industry plays in society, advocating for greater recognition of its value and diverse career opportunities.Links:https://www.linkedin.com/in/hollyhallam/https://www.designlsm.com/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Josh shares his journey from fashion to founding Wingshack and later Big Appetite, focusing on how AI has been instrumental in driving business innovation, optimizing operations, and improving customer relationships. Additionally, Josh advocates for the positive impact of AI on life, promoting travel, new experiences, and the embrace of technology for a better living. He also introduces a newsletter from BigAppetiteCo.ai aimed at offering AI insights to business owners. The narrative overall highlights the significant potential of adopting AI to thrive in business and enrich personal experiences.Links:https://bigappetiteco.ai/https://www.linkedin.com/in/joshua-jarvis-2b82b6179https://www.wingshackco.com/https://www.hospitalitymavericks.com/coming-back-stronger-episode-6-with-joshua-jarvis-founder-and-co-owner-of-wing-shack-co-be-on-trendcom/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, you will hear from Feri Naseh, the founder and CEO of MeTime Healing, an innovative platform addressing mental health concerns. MeTime Healing aims to make emotional and behavioral guidance accessible and affordable. Our discussion covers the platform’s genesis, its mission to provide healing without borders, and how it connects users with licensed clinicians for online therapy. Feri shares her personal journey and the challenges in finding the right mental health support, leading her to create a solution that’s now helping others globally. The episode also touches on the vital role of mental health in the workplace and how businesses, including those in hospitality, can partner with MeTime Healing to support their teams. Connect with Feri:https://www.linkedin.com/in/feri-naseh-mba/https://www.linkedin.com/company/metime-healing/Book Mentioned:https://uk.bookshop.org/p/books/rumi-s-little-book-of-life-the-garden-of-the-soul-the-heart-and-the-spirit-kahlil-gibran/6772774?ean=9789389647037This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode, Michael is joined by guests Chef Ajay Walia and his wife Reena Miglani to learn about their entrepreneurial journey from Silicon Valley to opening Saffron Indian Bistro, serving northern and southern Indian cuisine. The conversation highlights the importance of creating a heart-centered and profitable business, the power of human connection and experiences in hospitality, and the unique challenges and gratifications of transitioning from tech to the hospitality industry. The couple discusses how leveraging technology and their passion for food has helped build a successful business, cultivate raving fans, and maintain high standards over two decades. Links:https://www.thesaffronrestaurant.com/https://www.linkedin.com/in/reenamiglani/details/experience/https://www.linkedin.com/in/ajay-walia-113563/Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Cristian Grossmann,, Co-Founder & CEO at BeeKeeper, joins Michael in this week's episode. Christian shares insights on the journey of creating Beekeeper, a platform designed to transform communication and engagement with frontline hospitality teams. The discussion covers the challenges faced by frontline workers, including the lack of digital tools tailored to their needs, and how Beekeeper addresses these gaps by providing a simple, effective technological solution. The episode explores various aspects, such as the importance of understanding and valuing frontline employee feedback, the role of artificial intelligence in improving the employee experience, and the impact of technology on operational efficiency and employee job satisfaction. Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at podcast@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy