Hospitality Mavericks Podcast Show

Michael Tingsager
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Jun 2, 2022 • 59min

#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism

With over 30 years of innovating and leading, Mats Lederhausen has a strong belief and commitment to a more long term and more impactful capitalism. Born in Sweden, Mats began his career with McDonald's and worked for The Boston Consulting Group. Now based in the US, he is now the CEO and Founder of Be-Cause, a platform for investing and building businesses with a purpose bigger than their products.I am a huge fan of his weekly blog and newsletter called In Pursuit of Elevation, which is a great source of inspiration for a more balanced, open and human public conversation. In this episode, we explore the need to work with a shared set of beliefs, the role of hospitality in society, plant-forward diets and what we can learn from Mats’ framework of ‘think big, start small, scale fast’.Links:‘Sapiens: A Brief History of Humankind’ by Yuval Harari‘Good To Great’ by Jim CollinsJimCollins.com#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful WorkplaceIn Pursuit of Elevation – NewsletterBe-CauseConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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May 26, 2022 • 57min

#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more about his personal and professional journey that’s taken him to where he is today. Paul joins me today to share what we can learn from his businesses – they are great examples of how you can build a financially sound business and make a positive impact on the world. We also explore the B Corp movement, insights from his books, and why we need to stop more and be less ‘productive’  Links:BCorp‘Long Walk to Freedom’ by Nelson Mandela‘Good To Great’ by Jim CollinsPaul Hargreaves’ LinkedInPaulHargreaves.co.uk Hospitality and The Infinite Game #009: Net PositiveConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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May 19, 2022 • 55min

#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve. His latest book, ‘You Can't Do It Alone: Focusing on People to Scale, Develop, and Lead Your Restaurant’, is a great read with some great insights about navigating the post-pandemic world. What stood out to me from this conversation was the power of clarity from asking the right questions. We also discussed who should invest in leadership training, identifying your goals with leadership development, his 4:30am ‘me-time’ routine, and how to stay relevant. Links:‘You Can’t Do It Alone’ by Matt Rolfe‘Atomic Habits’ by James Clear‘Five Dysfunctions of a Team’ by Patrick Lencioni‘The Advantage’ by Patrick Lencioni‘Think and Grow Rich’ by Napoleon Hill‘Good to Great’ by Jim Collins‘Beyond Entrepreneurship 2.0’ by Jim Collins#95 Ally Gordon, Coach and Mentor, on Your Belief SystemMattRolfe.comMatt Rolfe’s LinkedIn Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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May 17, 2022 • 41min

Hospitality and The Infinite Game #009: Net Positive

Creating a green and equal world needs to be a mission for all companies, not a side project. But it’s a courageous mission that can feel overwhelming, so there is a great book that can give you that much-needed direction –‘Net Positive: How Courageous Companies Thrive by Giving More Than They Take’ by Andrew S. Winston (Consultant on corporate strategy) and Paul Polman (ex-Unilever CEO). The authors show business leaders how to take on humanity's greatest and most urgent challenges—climate change and inequality—and build a thriving business as a result.In this episode, we sat down in the studio to unpack some key insights from the book, as well as how businesses can create positive byproducts, celebrate the mini revolutions, understand your business ecosystem, and the legacy of nurturing great talent… so when they leave they are better off and can continue serving the world.Resources mentioned:‘Net Positive’ by Andrew S. Winston and Paul Polman‘Donut Economics’ by Kate RaworthHospitality and The Infinite Game #002: Doughnut Economics#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-LeadershipTimor-Leste Food Lab‘Good To Great’ by Jim CollinsGet in touch:Michael’s Email: michael@hospitalitymavericks.com David’s Email: david@objectspaceplace.com Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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May 12, 2022 • 1h 7min

#158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his own business, so it was refreshing to learn more about his mentoring approach to leadership.A big theme from our conversation is about hospitality entrepreneurship, and how he is developing a program on this at The Freeman School of Business at Tulane University in New Orleans. Hit ‘play’ to learn more about finding a great mentor, what we can learn from member’s clubs, why James is bullish about the future – why you need to read the world atlas. mentor. Links:‘The Alchemist’ by Peter Coehlo#127 Barry O’Reilly, Co-Founder of Nobody Studios, on How to Unlearn James Geier’s LinkedIn555.comMarvin’s Food and FuelMorgan's on FultonCody SteakhouseThe Freeman School of Business at Tulane UniversityAndrew "AJ" BrooksConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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May 5, 2022 • 1h 10min

#157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

I’m super excited to speak with Thom Elliot co-founder of Pizza Pilgrims, who makes authentic Neapolitan pizzas in Central London and beyond. Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza Pilgrimage’ of discovery to learn everything there is to know about pizza.I love their latest venture, the Pizza Academy, which is designed to inspire young people to choose hospitality as a career and be a center of excellence for all things pizza. Thom gives us a deep dive into their purpose, leadership philosophy, culture, why pizza and happiness and how they are very connected, their approach to managing and developing people, their philosophy around growth, what they are focusing on as a business right now, the future of hospitality and some many other slices of wisdom.Links:Pizza Pilgrims‘Pizza: History, recipes, stories, people, places, love’ by Thom Elliot and James Elliot‘Pizza Pilgrims: Recipes from the Backstreets of Italy’ by Thom Elliot#122 Tom Barton, co-founder of Honest Burgers, on Leading by ExampleConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Apr 28, 2022 • 51min

#156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain WatchHouse. From day one it has been the company’s vision to grow and offer great coffee to great communities. This was a truly remarkable conversation where we find out how businesses should give more than they take. If you want to learn more about growth, then this one's for you. We discuss how Roland is trying to become a better CEO each day, how WatchHouse has built a loyal customer base – and how they are bringing specialty coffee through their app. Links:WatchHouseWatchHouse FacebookWatchHouse InstagramRoland Horne’s LinkedInConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to thier website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Apr 21, 2022 • 1h 9min

#155 Mark Cribb, Director of Urban Guild, on Being Better Not Bigger

Mark Cribb is the host of Humans of Hospitality podcast and Director of Urban Guild – a local, independent hospitality company based in his hometown Bournemouth, UK. From his travels on the road, it’s been his mission to bring an inspired, energetic, creative environment to his hometown where the wonders of people and the world could be embraced and shared every day. 17 years on, Urban Guild is now made up of the Urban Beach hotel, The Wood Oven & Urban Reef, Jenkins & Sons restaurant and Urban Farm. It was great speaking with a fellow podcaster to reflect on the mavericks on hospitality. We explored the solution isn’t always about scaling, how a restaurant can serve the local community, having a ‘Hug Manager’, the plant-based diet and making time for regular mini-adventures.Links:Humans of Hospitality PodcastUrban Guild#151 Will Beckett, CEO of Hawksmoor, on Teaching Skills, Not Techniques#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example‘Setting The Table’ by Danny Meyer‘Shantaram’ by Gregory David‘How to Not Die’ by Michael Greger‘Miracle Morning’ by Hal Elrod‘The Shepherd’s Life’ by James RebanksConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Apr 14, 2022 • 1h 6min

#154 David Dressler, Founder of Quiet Advisory, on Creating a Soulful Workplace

What makes a place ‘special’ to work at? I’m excited to share with you a conversation I had with an expert in this field. David Dressler is a leadership coach, strategic advisor to purpose-driven entrepreneurs, author of ‘Ten Year Plan’ and one of the co-founders of Tender Greens – a successful and purpose-driven restaurant chain in the USA. In this candid interview, David shares how to form a ten year business plan, making a difference in your community, the current restaurant ‘Renaissance’, and why making a hard decision doesn't have to be so hard. We also dive into the pains of growing a business and what it means for you as a founder. Links:‘Ten Year Plan’ by David DresslerThe Sustainable Life Project‘Drive’ by Daniel PinkTender GreensQuiet AdvisoryConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy
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Apr 7, 2022 • 1h 2min

#153 Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, on Empowering Creativity

How can you involve your people in building a better culture? Find out from Mel Miller, Director of Marketing & Business Development at Pathfinder Hospitality, about how they do this by operating as a people-first company. The organisation develops hotels and also manages hotels for third-party investors by leveraging its talented workforce, relationships with major hotel brands, and buying power with major hospitality-focused vendors.Join us as we discuss their philosophy around growth – and how to make sure that growth does not comprise your purpose and culture, but works hand in hand. We also explore the Great Resignation, the first 90 days, humanizing mistakes, and how no idea is too crazy.Links:Pathfinder HospitalityInstagramFacebookMel’s LinkedIn#56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A HotelsConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

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