Hospitality Mavericks Podcast Show

How do you have a story and a brand that talks to people's hearts? Find out how from Sophia Ahamed, the Principal at Monograph&Co – a Design Agency based in Vancouver, Canada. They produce compelling brand identities, publications, product packaging and digital experiences for clientele both locally and internationally. She is a Designer and Artist with over a decade of experience building brands and crafting design-specific pieces for the hospitality, food and beverage, and retail sectorsIt was fascinating to learn how storytelling bleeds into all parts of a business. Tune in as we discuss behavioural theory, how good storytelling helps retain your employees, why ‘bespoke’ is now an expectation, finding your voice as an introvert, and life lessons from the Stoics. Links:‘Stillness Is the Key’ by Ryan Holiday#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership#113 Carlijn Postma, Founder of The Post, on Binge Marketing‘Meditations’ by Marcus Aurelius‘The Alchemist’ by Paulo CoelhoMonograph&CoMonograph&Co’s InstagramSophia’s InstagramSophia’s LinkedInConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

I’m super excited to have Rachael Nemeth, CEO and Co-founder of Opus, on today’s episode. Opus is a training platform designed for businesses with a deskless workforce that helps more than 300 businesses boost their training on the frontline. It was fascinating to learn more about Rachael’s background in operations from hospitality where she worked with some great brands like Danny Meyer's Union Square Hospitality. In this episode we explore more about the training platform, and how it delivers mobile-first learning through chat-based microtraining. We also chat about building your own skill portfolio, addressing some of the common challenges with training frontline staff, and why you need to develop a strong onboarding experience.  Links:#160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good#73 David Klaasen, Founder of Talent 4 Performance, on Self-LeadershipOpus TrainingRachael’s LinkedInConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Shawn Askinosie left a successful career as a criminal defense lawyer to start a bean-to-bar chocolate business – Askinosie Chocolate. It is a small batch direct trade chocolate maker in Missouri, sourcing 100% of their cocoa beans directly from farmers. Shawn’s commitment to fairness, sustainability, minimal environmental impact, and community enhancement is undeniable. It was great catching up with Shawn to learn more about his work ethic and advice on leading purpose-driven initiatives. Tune in to learn more about the dangers of the ‘cult’ of goodness, the sufficiency economy, reversing the inequality train in the cocoa supply chain, how he is open about the company’s finances with his employees – and baking in monasteries.Links:‘Meaningful Work’ by Shawn AskinosieAskinosie Chocolate#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year PlanConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we are joined by the co-founder of a mission-driven fashion brand Thumbprint, as well as Strategy and Brand Consultant for a number of great hospitality brands – Edward Francis. We explore how Ed and his co-founder Evgenia Baydikova have launched a fashion brand that, from the outset, is helping the world become a better place. Thumbprint Apparel breaks the mold of the fashion industry, by building a business around the people who make your clothes: young women from low income communities in India, initially in south Mumbai.Tune in to this episode as Edward talks candidly about running a founder-led business, making space for experimentation, dealing with the complexity of the supply chain, and how he is intentionally living a simpler life.  Links:#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan#161 Mats Lederhausen, Founder and CEO at Be-Cause, on Impactful Capitalism#150 Carly Trisk-Grove, Co-Creator of OPOP, on On How Restaurants Catalyze ChangeEd’s InstagramEd’s LinkedInThumbprint ApparelThumbprint Apparel – IndieGoGoThumbprint Apparel’s InstagramConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today’s guest, Dan Simons, co-created and co-owns Farmers Restaurant Group, which includes seven restaurants in DC, Maryland, Virginia, and Pennsylvania, including Founding Farmers, Farmers Fishers Bakers, Farmers & Distillers, and their distillery, Founding Spirits. The company supports over 1,500 employees and continues to grow. Dan blogs regularly @Dan Simons Says about restaurants and hospitality, personal productivity and time management, developing partnerships and brands and environmental issues.Tune in to this episode to learn more about how Dan has built a business as a force for good. We talk about unbundling the supply chain, how their capital is aligned with the business in every way, teaching personal productivity – and how to make space for undistracted time and daydreaming. Links:The Founding Farmers#163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example‘How To Break Up With Your Phone’ by Catherine PriceDanSimonsSays.comFarmersRestaurantGroup.comFB @DanSimonsSaysInstagram @DanSimonsSaysTwitter @DanSimonsSaysConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Want to build a brand that people rave about? Dan Nash is the founder of SixEight, an agency that helps food brands turn their customers into a cult of superfans. As a Brand Strategist, it’s Dan’s mission to make food brands become a force for good, behave more like humans and generate the same intense love as the best brands in the world. He works with brands like Dishoom, Flat Iron, and Tonkotsu who have a story worth fighting for.We talk about how you tell and scale your story so it has a huge impact now and in the future on your brand and sales. We also discuss building local connections, the power of naivety, creating a manifesto, Anthony Bourdain – and his previous life as a digital nomad in Thailand.Links:OmsomHiut DenimLiquid Death Water#20 Your Brand as Your Promise With Cliff Ettridge, Partner at The TeamConnect with Dan on LinkedInSixEightConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Many companies are communicating 30 - 40 years out of date. But by bringing more emotion and humanness to your language, your company’s values and ‘soul’ can be brought to the center stage. To learn more about telling stories, I am joined by Anthony Tasgal – Trainer, Author, Speaker, Strategist and Lecturer.  In this conversation, Tas talks candidly about what drew him to the art of storytelling and what we can learn from some of the great masters of communication like Pericles and Nelson Mandela. We also explore the power of personality, the problems with business cliches and jargon, the ‘Pratfall’ Effect, and some of his practical tricks of storytelling that you can start with today.Links:‘The Inspiratorium’ by Anthony Tasgal‘InCitations’ by Anthony Tasgal‘The Storytelling Workbook’ by Anthony Tasgal‘The War Against Cliche’ by Martin Amis#122 Tom Barton, co-founder of Honest Burgers, on Leading by ExampleHome Grown Cub‘Into the Woods’ book by John Yorke‘Nudge’ by Richard Thaler and Cass Sunstein‘Thinking, Fast and Slow’ by Daniel Kahneman#113 Carlijn Postma, Founder of The Post, on Binge Marketing]Connect with Tas on LinkedInHarness the power of storytelling to transform your communications – Guardian MasterclassConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

As you know, I’m a big fan of checklists, so it was great having a like-minded guest on today’s show – Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily operations and identify issues in their businesses, so they can address these before they escalate elsewhere in the business. Join us as we discuss how to avoid “business death by a thousand mistakes”, what is a data-driven checklist, why Operations Management is (and needs to be) the next big thing – and Tommy’s stint in standup comedy.Links:‘The Checklist Manifesto’ by Atul Gawande#6: 'Only the Innovative Will Survive' With Joe Cripps, Co-founder and MD at TrailOpsAnalitica Connect with Tommy Yionoulis on LinkedInConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Joining me on the show for the second time is Ari Weinzweig, the co-founder of Zingerman's Community of Businesses. You have probably heard me reference Zingerman’s on the show about how they are true trailblazers when it comes to building a business that make sound financial results as well as a positive impact on people, society and the planet.Ari has written a range of books and pamphlets including ‘The Guide to Good Leading Series - Part 1, 2, 3 & 4’ – and today we will be diving into the book and their experiences in how they continue to build such a great company.  This conversation will give you great guidance on how to build a great business for the long-term. We also discuss the communities Ari has been formed by, his freewriting process for visioning, and why we need to stop chasing after ‘The One Thing’. Links:‘The Alchemist’ by Paul CoelhoPamphlet – The Story of Visioning at Zingerman'sPamphlet – Twelve Natural Laws Of Building A Great BusinessThe Guide to Good Leading Series - Part 1, 2, 3 & 4#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership#134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year PlanZingerman's Community of BusinessesEmail Ari: ari@zingermans.com Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Peter Georgiou is the Founder and CEO of Supper, a platform which delivers exceptional food in London, from quality casual to Michelin starred, straight to your home or office by their custom-built fleet. They are now known as the luxury delivery company of choice for London’s finest restaurants and retailers. The idea started with a poor restaurant delivery experience one night with a friend, and Peter realised he could bring his previous expertise and insight to offer a better solution to the growing delivery sector. In this episode, we reflect on what Peter has learnt since he launched the business seven years ago. We explore what makes the most amazing delivery process, and how Peter is handling the impact of wage inflation and leveraging the power of being a small and nimble business.Links:Hospitality Rising Movement#125 Toby Savill, Co-Founder and CEO at Foodstuff, on Food Delivery with a ConscienceSupper LondonSupper London App for iOSSupper London App for AndroidConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy