Hospitality Mavericks Podcast Show

Welcome to the 200th episode of the Hospitality Mavericks podcast! Today’s episode is a timely conversation, as we are joined by Kate Nicholls, CEO at UKHospitality, a trade group that represents the UK hospitality and tourism industry. With all the big issues that we’re facing – debt, energy, inflation, and so on – how can we not just survive, but thrive? Kate answers this question and so much more as we reflect on the impact of global economic pressures. We also discuss strategies for hiring the next generation, the renewed appreciation for hospitality from the average consumer, the importance of investing in training and development – and what we can learn from the timeless classic ‘Wuthering Heights’. Links:‘Wuthering Heights’ by Emily Brontë: https://www.amazon.co.uk/dp/1853260010 UKHospitality: https://www.ukhospitality.org.uk/ Kate’s Twitter: https://twitter.com/UKHospKateKate’s LinkedIn: https://uk.linkedin.com/in/kate-nicholls-obe-093b0514Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

There is a massive business case and social responsibility to ensure that your digital presence is accessible for all. Denise Pane joins the show to run through what you can do to help 25% of the worldwide population who require better digital accessibility – from ADHD, trembling hand, epilepsy, and more. She is the Founder and CEO of Access Design Studio, a web development agency that knows how to create websites that convert to people of all abilities.In this episode we explore some of the low hanging fruit to get you started today, top tips for creating an amazing UX for everyone, how Denise leads her team virtually, and how to manage your fears.Links:Web Content Accessibility Guidelines: https://www.w3.org/WAI/standards-guidelines/wcag/‘The Compassionate Mind’ by Paul Gilbert: https://www.amazon.co.uk/dp/1849010986 Accessibility Facts Infographic: https://accessdesignstudio.com/resources/#accessibility-facts-infographic Access Design Studio: https://accessdesignstudio.com/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we’re joined by the first ever guests of Hospitality Mavericks – Ed Brown and Griff Holland, Founders of Zedible. There was a lot to catch up on since I interviewed them in 2018, and it was fascinating to learn more about their platform Zedible, which helps food and hospitality businesses map and track their carbon footprint from the supply chain. Find out how you can make carbon reduction a hard-core KPI in your business. We also explore setting up businesses as a force for change, their key learnings in building this platform, and the most significant challenges for the industry now and how to solve them.Links:#1: Building Culture and the Friska Story With Griff Holland, Co-Founder of Friska: https://www.hospitalitymavericks.com/1-building-culture-and-the-friska-story-with-griff-holland-co-founder-of-friska/ Zero Carbon Forum: https://zerocarbonforum.com/Hybrid Burger – The Guardian: https://www.theguardian.com/commentisfree/2022/nov/07/soaring-demand-meat-hybrid-burger-blending-benefits ‘The Obstacle Is The Way’ by Ryan Holiday: https://www.amazon.co.uk/dp/1591846358  ‘Splendidly Unreasonable Inventors’ by Jeremy Coller: https://www.amazon.co.uk/dp/B00314UGBA/Everything Everywhere All at Once (2022): https://www.imdb.com/title/tt6710474/‘Faith, Hope and Carnage’ by Nick Cave and Sean O'Hagan: https://www.roughtrade.com/gb/product/nick-cave-and-sean-o-hagan/faith-hope-and-carnage/paperbackZedible: https://zedible.io/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Ludovica De Pieri is a Public Health Nutritionist and the Founder of Reveal My Food. Her speciality is in Behaviour Change applied to food allergies management and weight loss intervention in the adult population. With Reveal My Food, it’s Ludovica’s mission to measure the impact that the hospitality sector can have in shaping healthier lives.In this discussion we explore the trends around how important allergens and nutritional information are when making a restaurant decision. We also talk about making hard decisions, the role of food for optimal health, building a business as a force for good – and the power of pausing to make a coffee.Links:#175 Nisha Katona, Founder and CEO at Mowgli, on Big Plans for Small Businesses: https://www.hospitalitymavericks.com/175-nisha-katona-founder-and-ceo-at-mowgli-on-big-plans-for-small-businesses/#29: Enriching Lives With Mowgli's Nisha Katona, Founder of Mowgli Street Food: https://www.hospitalitymavericks.com/29-enriching-lives-with-mowglis-nisha-katona-founder-of-mowgli-street-food/Ludovica’s LinkedIn: https://uk.linkedin.com/in/ludovica-de-pieri-77269b14a/en Email: hello@revealmyfood.com Reveal My Food: https://www.revealmyfood.com/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

The hospitality industry is in a state of reinvention. Today we unpack how with Co-Founder and Managing Director Corbonate, Candace MacDonald. The brand communications and creative services agency specialises in food, beverage and hospitality, and for the last 15 years, have been producing free trend reports for the industry, which we delve into in this episode. Tune in as we also explore solving some of the biggest challenges in our industry, the future of plant-based and what it means for the customer in 2023, the power of audio, and preparing for the Metaverse.Links:James Beard Foundation: https://www.jamesbeard.org/Carbonate: https://www.carbonategroup.com/  Candace’s LinkedIn: https://www.linkedin.com/in/candacemacdonaldHospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Gavin Rothwell is a food retail analyst who specialises in the food-to-go market. He supports businesses in creating better food experiences and has a passion for traveling the world to see the different food and retail aspects of different countries. Gavin joins the show to talk about the food-to-go market and some of the opportunities that lie in the future. Tune in as explore overall trends in the UK food retail industry, what Gavin has learnt from his food safari programs, the power of restaurant and supermarket collaborations, the use of technology in food-to-go outlets, what the role of food is in creating a better planet – and so much more. Links:Dom's Kitchen & Market: https://domschicago.com/Gavin’s LinkedIn: https://uk.linkedin.com/in/gavinrothwell Food Future Insights: https://www.foodfuturesinsights.com/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Breezeway is a leading property operations and services platform for short-term rentals. The CEO and Founder, Jeremy Gall, shares his entrepreneurial journey and how it led him to launching Breezeway. It’s an interesting conversation about why property management is at the beginning of a massive shift, and how all businesses can learn from the vacation rental industry.In this episode we discuss our relationship with technology, what we can learn from the most successful operators, understanding the powers of servant leadership, and how Breezeway operates remotely with its team, as well as Jeremy’s predictions for the industry and the opportunities ahead.Links:‘The One Minute Manager’ by Ken Blanchard and Spencer Johnson: https://www.amazon.co.uk/dp/0007107927 Jeremy’s LinkedIn: https://www.linkedin.com/in/jeremiahgallBreezeway: https://www.breezeway.io/Jeremy’s email: jeremy@breezeway.ioHospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Ally Gordon has over twenty years of experience helping business leaders, professionals and individuals realise their potential. Through his past experience as a Senior Manager and Director in a number of high profile businesses, Ally has led the growth and redirection of junior management through to board level, in sole traders, start-up businesses right through to global corporates.Ally joins the show for the second time to share how we can all set better goals for ourselves – and how we can actually achieve them this time. We delve into having an accountability partner, setting boundaries, visioning, being clear on your beliefs and values, and the power of writing things down. Links:#95 Ally Gordon, Coach and Mentor, on Your Belief System: https://www.hospitalitymavericks.com/95-ally-gordon-coach-and-mentor-on-your-belief-system/ #163 Ari Weinzweig, CEO of Zingerman's Community of Businesses, on Visioning and the Myth of the One Thing: https://www.hospitalitymavericks.com/163-ari-weinzweig-ceo-of-zingermans-community-of-businesses-on-visioning-and-the-myth-of-the-one-thing/#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership: https://www.hospitalitymavericks.com/114-ari-weinzweig-co-founder-of-zingermans-on-self-leadership/LinkedIn: https://uk.linkedin.com/in/ally-gordon-coaching Ally’s Website: http://allygordoncoaching.com/ Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Through consultation, programmes and speaking engagements, Dr Vikki Barnes supports organisations across industries in making the most of people and creating cultures that people are proud to be a part of. It was an honour to have Vikki return to the show for the second time, as we find out what she has been up to since we spoke in July 2020, including some insights from her latest book ‘Free Happiness’.In this episode, we explore how organisations can build a happy culture for their people, what we can learn from the Stoics, having reflective time, why vulnerability is key to navigating the unknown, and why happiness should be an index measured across society. Links:#62 Leading with radical acceptance with Dr Vikki Barnes, Clinical psychologist and Founder of Positive Wellbeing: https://www.hospitalitymavericks.com/62-leading-with-radical-acceptance-with-dr-vikki-barnes-clinical-psychologist-and-founder-of-positive-wellbeing/‘Free Happiness’ by Dr Vikki Barnes: https://www.amazon.co.uk/dp/B0997RJW3L ‘Daring Greatly’ by Brené Brown: https://www.amazon.co.uk/dp/0241257409‘Atlas of the Heart’ by Brené Brown: https://www.amazon.co.uk/dp/B09FFKW89M/ Vikki’s Website: https://www.drvikkibarnes.com/Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today’s guest, John Mason, has a deep purpose of trying to make learning better and easier for everyone. He is the founder of Sideways, a hospitality learning and knowledge-sharing platform that helps teams to get better every day. We dive into John’s story and why he built Sideways, and how John struggled with the traditional ways of learning in school and the early parts of his career. This was a fascinating conversation where John shares their company philosophy of “Help One Help Many”, how we learn better together, and how we can find knowledge and learning from everywhere, and hospitality brands like Pizza Pilgrims have leveraged learning.Links:John Mason’s LinkedIn: https://uk.linkedin.com/in/masonjohn Sideways: https://sideways.ai/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy