Hospitality Mavericks Podcast Show

Matt Tebbit is spearheading the University of Reading’s emphasis on human and planetary health by using the Menus of Change guiding principles and by supporting cross-institutional collaborations for both learning and research. He is currently the university’s Head of Bars and Dining.We delve into the university's approach to food and menus, particularly the Menus of Change, a ground-breaking initiative by The Culinary Institute of America and Harvard T.H. Chan School of Public Health. The conversation also covers the challenges of implementing sustainable and ethical food practices in catering and how the university is working towards these goals.Links:Menus of Change: https://www.menusofchange.org/Giving Food More Thought: http://www.givingfoodmorethought.com/Matt’s LinkedIn: https://www.linkedin.com/in/matt-tebbit-06a18a3a/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Polly Robinson is a coach who specialises in leadership coaching for hospitality businesses. She joins the show to share her story and explain how she works with clients, including running leadership development workshops and participating in a government-funded program. Find out about the impact of leadership coaching for business growth, working in a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) environment, and the importance of challenging oneself and others to reach their potential.Links:Polly’s Website: https://pollyrobinson.co.uk/Polly’s Instagram: https://www.instagram.com/polly_robinson_coach/Polly’s LinkedIn: https://www.linkedin.com/in/pollyannrobinson/Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we get an insight into what can be achieved when a business is used as a force for good and makes significant changes in their food supply chain – through cage-free eggs. We are joined by expert two guests: Yulia Bolotina, the Global Head of ESG at Gategroup – a global leader in airline catering, and Hannah Surowinski, the Global Corporate Relations Manager at The Humane League, an international nonprofit that is ending the abuse of animals raised for food.In this episode, we touch on the challenges of creating a positive business model, ethical sourcing in the catering industry, the role of collaboration to create change, ESG reporting, and so much more. Links:The Humane League: https://thehumaneleague.org/Gategroup: https://gategroup.com/Open Wing Alliance: https://openwingalliance.org/Fast Action Network: https://thehumaneleague.org/fast-action-networkConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Time is a concept many of us are obsessed with, but it’s totally subjective. Jacob Dahl joins me to unpack the nature and experience of time for a better life. He was, until recently, a Senior Partner at McKinsey & Company, after spending 26 years at the global consulting firm. Today, he is a board member of a leading international bank and continues to be a serious student of science.We find out about his journey and how he became obsessed with time. Jacob shares insights about time management, how to view time differently, and how to use it to our advantage. We also touch on the struggles of managing time during difficult times in business and the importance of understanding the concept of time. Links:‘In Search of Time’ by Jacob Dahl: https://www.amazon.com/dp/1911687425Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we explore the role of food in physical and mental performance. We are joined by Eleanor Rees, a nutritionist whose goal is to help everyone improve their overall health and lifestyle. Her areas of expertise include assisting with weight loss, helping with muscle gain or guiding those transitioning from amateur to professional sport.In this episode, we discuss the benefits of scratch cooking, the importance of plant-based foods, and how nutrition impacts mood and brain function. Eleanor also shares how to use food as a vehicle for performance and breaks down some of the confusing advice around nutrition. Links:Eleanor’s website: https://www.eleanorrees.co.uk/Elearnor’s Instagram: https://www.instagram.com/ditchthemyth/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Based in Staffordshire, Parogon pub group is a privately owned, independent company started in 2007 and led by 5 local friends with a wealth of industry and business knowledge. It’s their mission to provide fabulous restaurants for local and surrounding communities to visit, enjoy and receive excellent customer service. We are joined by Richard Coldlough, the MD of the business, to learn how they have been expanding over the years. In this conversation, Richard talks about creating a winning business formula, their focus on being a premium brand, the importance of growing at speed of what is comfortable, promoting their internal staff to leaders, and how Richard priorities working on – not in – the business.Links:Yapster: https://www.yapster.info/ ‘Traction’ by Gino Wickman: https://www.amazon.co.uk/dp/1936661837‘Good To Great’ by Jim Collins: https://www.amazon.co.uk/dp/0712676090/Parogon Group: https://parogongroup.co.uk/Richard’s LinkedIn: https://uk.linkedin.com/in/richard-colclough-615b391aConnect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

The Irish start-up rezexe helps operators who want full capacity by reducing the number of no-shows. Through their technology and data, they can enable trade in places on reservation and on waiting lists. It saves restaurants lost revenue and a lot of frustration. Ross joins the show to talk about the marketplace of reservations that benefits everyone.In this episode, we discuss the impact of no-shows, the need to be transparent with data, the psychology behind paying a premium, the importance of customer service, and why the biggest risk comes from not making decisions.Links:#143 Dino Joannides, Advisor and Senior Executive at Bizimply and rezexe, on Doing Your Homework: https://www.hospitalitymavericks.com/143-dino-joannides-advisor-and-senior-executive-at-bizimply-and-rezexe-on-doing-your-homework/ resexe: https://rezexe.co.uk/ Connect with Ross on LinkedIn: https://www.linkedin.com/in/ross-ivers-846595197/Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we explore actionable business intelligence and forecasting for restaurants. We are joined by Christian Mouysset, Co-Founder of Tenzo, who is currently revolutionizing restaurant operations. The restaurant management and sales forecasting app works with leading brands such as The Breakfast Club, Pizza Pilgrims, and Nando’s.In this episode we discuss Tenzo’s goals for long-term growth, addressing the major industry issue with food waste, using AI to experiment, how Christian gets comfortable with failure, being a category leader – and setting the bar high when hiring.Links:‘Play Bigger’ by Al Ramadan, Dave Peterson, Christopher Lochhead, Kevin Maney: https://www.amazon.co.uk/dp/0062407619Tenzo: https://www.gotenzo.com/HRC 2023: https://www.hrc.co.uk/Christian’s LinkedIn: https://uk.linkedin.com/in/christian-mouysset-62498a10Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Stoicism, the ancient Greek school of philosophy, resonates today more than ever. It maintains that your thoughts and beliefs create the world you inhabit, not external circumstances, so you need to take responsibility for your mind. Find out in this episode how this can be applied directly to hospitality.We are joined by Jamie Ryder, Founder Of Stoic Athenaeum, who has a philosophy-led approach to his content marketing business. Tune in as we discuss learning to suffer less, three practices all leaders need to apply, and the power of journaling. He shares plenty of nuggets and resources, so check them out in the show notes below. Links:The Daily Stoic Podcast: https://dailystoic.com/podcast/‘The Alchemist’ by Paulo Coelho: https://www.amazon.co.uk/dp/0722532938/ ‘The Obstacle Is The Way’ by Ryan Holiday: https://www.amazon.co.uk/dp/1781251495/‘How to Think Like a Roman Emperor’ by Donald Robertson: https://www.amazon.co.uk/dp/1250621437/ ‘Breakfast with Seneca’ by David Fideler: https://www.amazon.co.uk/dp/1324036605/‘How to Live: A Life of Montaigne’ by Sarah Bakewell: https://www.amazon.co.uk/dp/009948515X/ Yamato Magazine: https://yamatomagazine.home.blog/ Jamie’s LinkedIn: https://uk.linkedin.com/in/jamie-ryder Stoic Athenaeum: https://stoicathenaeum.com/ Jamie’s Newsletter: https://drinktothat.substack.com/Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Welcome to the 200th episode of the Hospitality Mavericks podcast! Today’s episode is a timely conversation, as we are joined by Kate Nicholls, CEO at UKHospitality, a trade group that represents the UK hospitality and tourism industry. With all the big issues that we’re facing – debt, energy, inflation, and so on – how can we not just survive, but thrive? Kate answers this question and so much more as we reflect on the impact of global economic pressures. We also discuss strategies for hiring the next generation, the renewed appreciation for hospitality from the average consumer, the importance of investing in training and development – and what we can learn from the timeless classic ‘Wuthering Heights’. Links:‘Wuthering Heights’ by Emily Brontë: https://www.amazon.co.uk/dp/1853260010 UKHospitality: https://www.ukhospitality.org.uk/ Kate’s Twitter: https://twitter.com/UKHospKateKate’s LinkedIn: https://uk.linkedin.com/in/kate-nicholls-obe-093b0514Hospitality Mavericks Reading List: https://www.hospitalitymavericks.com/p/reading-list/ Connect with the podcast:Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy