

Beyond The Claim with Vince Perri
Beyond The Claim with Vince Perri
Beyond The Claim Podcast is where entrepreneurs, public adjusters, contractors, and business owners learn how to break through barriers, scale their businesses, and master claims strategies. Hosted by Vince Perri, this show delivers real-world insights on leadership, sales, marketing, and business growth—helping you win more claims, attract clients, and build a thriving business. No fluff, just actionable advice from industry experts.
Episodes
Mentioned books

Jun 3, 2023 • 13min
Symbility VS Xactimate, Which One Is Better For Public Adjusters - Public Adjuster Training
Symbility VS Xactimate, Which One is Better for Public Adjusters?
What’s up, public adjusters!
Today, Jeromy Leavelle is excited to share a video about the differences between Symbility and Xactimate, two of the most popular estimating software programs for public adjusters.
This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
As a public adjuster, you know how important it is to have the right tools to help you navigate the complex claims process.
In this informative video, Jeromy Leavelle, our Commercial Claims Coach, speaker at the upcoming Dallas meet-up, and expert public adjuster, will teach you:
👉 The strengths and weaknesses of both Symbility and Xactimate.
👉 How the pricing model for each estimating software works.
👉 What you should pay attention to if you want to stay competitive in the insurance restoration industry.
Whether you're a seasoned public adjuster or just starting, this video is a must-watch for anyone looking to improve their claims process and serve clients more effectively.
So don't wait, learn what Jeromy shares and upgrade your understanding of the two most used estimating software tools in the insurance industry!
0:00 Introduction
03:00 Difference between Symbility and Xactimate
06:55 Downside of Symbility
08:23 Using Xactimate for Estimating
09:30 Cost Differences between Xactimate and Symbility
#insuranceclaim #publicadjuster #estimation
===========================
👉 Shoutout to our partners 👈
► Black Diamond Housing Services - https://bit.ly/BlackDiamondHousingServices
► Noble Tax Strategies & Wealth Planning - https://bit.ly/NobleTaxStrategies
► The Farber Law Firm - https://bit.ly/thefarberlawfirm
► iink - https://bit.ly/iinkPayments
===========================
Make sure you check out our new Public Adjuster Handbook
📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook
===========================
🔴 Elite Resolutions - Responsible Public Adjusters https://eliteresolutions.com/about-us/
===========================
🎯 Do NOT forget to check our website! 👉 https://www.commercialclaimsadvocate.com/ 👈
===========================
🔊 Spotify: https://spoti.fi/38621Yz
🔊 Google Podcasts: https://bit.ly/GooglePodcastCCS
🔊 Apple Podcasts: https://apple.co/3sbjPIs
===========================
Here are all of the tools, gear, and software I use to run my public adjuster business and this training channel.
https://bit.ly/StudioEquipmentCCA
===========================
Free Insurance Claims eBook:
https://bit.ly/FreeEbookCommercialClaimsAdvocate
===========================
SOCIAL MEDIA:
Facebook: https://bit.ly/CommercialClaimsAdvocateFB
Linkedin: https://bit.ly/CommercialClaimsAdvocateLI
Instagram: https://bit.ly/CommercialClaimsAdvocateIG

May 25, 2023 • 50min
Mastering Business Building A Guide To Success - Galen Hair - Claims Game Podcast 058
Mastering Business Building: A Guide to Success - Galen Hair - Claims Game Podcast 058
Welcome to another enlightening episode of the Commercial Claims Advocate Podcast!
This week's podcast episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, Iink, and Noble Tax Strategies.
In this edition, Vince Perri engages in a captivating conversation with Galen Hair, a distinguished attorney and the mastermind behind Insurance Claim HQ.
Join Vince and Galen as they delve into the dynamic world of business building, uncovering the secrets and strategies that propelled Galen's firm from its humble beginnings to a thriving enterprise with a team of 140 professionals.
Whether you're a lawyer, contractor, or public adjuster seeking to expand your service business, this episode is a must-listen!
Throughout the episode, Vince and Galen explore essential topics that bridge the gap between legal expertise and business acumen.
💡 They shed light on the fundamental principle that, at its core, a law firm is still a business.
💡 Galen Hair emphasizes that being an exceptional lawyer doesn't automatically equate to being a proficient businessperson.
💡 Galen went to great lengths to first learn how to run a business and then hire the right people to help him scale his company up
Find out how Galen successfully balanced both sides of scaling a law firm by assembling a stellar team of legal experts and business professionals while honing his management skills.
Tune in to this enlightening podcast episode and gain the knowledge, inspiration, and practical advice you need to propel your business forward.
#publicadjuster #insuranceclaim #business #businesstips #successmotivation
===========================
Let’s connect:
Galen Hair
► Website: https://insuranceclaimhq.com/
► LinkedIn: https://www.linkedin.com/company/insuranceclaimhq
► Facebook: https://www.facebook.com/insuranceclaimhq
► Youtube: https://www.youtube.com/channel/UCEoMjB6FI90W14VUriCFYYw/featured
===========================
👉 Shoutout to our partners 👈
► Black Diamond Housing Services - https://bit.ly/BlackDiamondHousingServices
► Noble Tax Strategies & Wealth Planning - https://bit.ly/NobleTaxStrategies
► The Farber Law Firm - https://bit.ly/thefarberlawfirm
► iink - https://bit.ly/iinkPayments
===========================
Make sure you check out our new Public Adjuster Handbook
📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook
===========================
🔴 Elite Resolutions - Responsible Public Adjusters https://eliteresolutions.com/about-us/
===========================
🎯 Do NOT forget to check our website! 👉 https://www.commercialclaimsadvocate.com/ 👈
===========================
🔊 Spotify: https://spoti.fi/38621Yz
🔊 Google Podcasts: https://bit.ly/GooglePodcastCCS
🔊 Apple Podcasts: https://apple.co/3sbjPIs
===========================
Here are all of the tools, gear, and software I use to run my public adjuster business and this training channel.
https://bit.ly/StudioEquipmentCCA
===========================
Free Insurance Claims eBook:
https://bit.ly/FreeEbookCommercialClaimsAdvocate
===========================
SOCIAL MEDIA:
Facebook: https://bit.ly/CommercialClaimsAdvocateFB
Linkedin: https://bit.ly/CommercialClaimsAdvocateLI
Instagram: https://bit.ly/CommercialClaimsAdvocateIG

May 25, 2023 • 39min
Lab Reports & Mold Claims: A How-to Guide - Andres Belen - Claims Game Podcast 057
Lab Reports & Mold Claims: A How-to Guide - Andres Belen - Claims Game Podcast 057
What’s up, advocates!
Today you can join Vince Perri as he sits down for a captivating conversation with mold and water mitigation expert, Andres Belen.
This week's podcast episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, Iink, and Noble Tax Strategies.
In this enlightening podcast episode, Andres sheds light on the complexities of mold coverage and addresses common concerns related to health risks associated with mold.
Together, they unrqavel the intricacies of mold lab reports, deciphering the codes and jargon that often perplex insurance claims professionals.
Sit down with us and:
👉 Discover the vital role of mold lab reports in understanding the extent of water damage and mold growth.
👉 Gain insights into the importance of collaboration between water mitigation companies and insurance experts to interpret lab reports accurately.
👉 Learn why filing a water damage claim rather than a mold claim can maximize your coverage.
Empower yourself with knowledge and gain a deeper understanding of the essential steps involved in mitigating water damage and addressing mold-related issues.
Don't miss this valuable opportunity to expand your expertise and enhance your claims-handling capabilities.
👉 All Star Servicing West Inc. (941) 281-9856
👉 WEBSITE: https://www.allstarservicingwest.com/
👉 FACEBOOK: https://www.facebook.com/ALLSTARServicingwest/
👉 LINKEDIN: https://www.linkedin.com/in/andres-belen-a4529a1b4/
Timestamps:
00:00 - 5:55 Introduction
5:55 - 7:19 What are some common questions and concerns you encounter about mold?
7:19 - 9:00 How do you read a mold report?
9:00 - 10:08 What role does spore count play in mold detection?
10:08 - 11:02 How should I approach filing a mold claim?
11:02 - 15:03 What is covered under mold coverage when filing a water damage claim?
15:03 - 19:08 What are the steps involved in a mold protocol?
19:08 - 19:49 Can you share some intense mold remediation experiences?
20:51 - 21:38 How can you ensure mold coverage in insurance policies?
22:53 - 23:50 Why is mold testing crucial in water damage claims?
24:33 - 27:07 How is mold growth misunderstood and why is testing essential?
27:07 - 28:41 How did our professional bond evolve over three years?
28:41 - 30:13 How did we manage Hurricane Ian's aftermath?
30:13 - 31:28 What's our view on insurance fraud's impact on policyholders?
31:28 - 34:39 How are we adapting to industry and legal changes?
34:39 - Did we foresee our current growth and industry impact?
===========================
👉 Shoutout to our partners 👈
► Black Diamond Housing Services - https://bit.ly/BlackDiamondHousingServices
► Noble Tax Strategies & Wealth Planning - https://bit.ly/NobleTaxStrategies
► The Farber Law Firm - https://bit.ly/thefarberlawfirm
► iink - https://bit.ly/iinkPayments
===========================
Make sure you check out our new Public Adjuster Handbook
📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook
===========================
🔴 Elite Resolutions - Responsible Public Adjusters https://eliteresolutions.com/about-us/
===========================
🎯 Do NOT forget to check our website! 👉 https://www.commercialclaimsadvocate.com/ 👈
===========================
🔊 Spotify: https://spoti.fi/38621Yz
🔊 Google Podcasts: https://bit.ly/GooglePodcastCCS
🔊 Apple Podcasts: https://apple.co/3sbjPIs
===========================
Here are all of the tools, gear, and software I use to run my public adjuster business and this training channel.
https://bit.ly/StudioEquipmentCCA
===========================
Free Insurance Claims eBook:
https://bit.ly/FreeEbookCommercialClaimsAdvocate
===========================
SOCIAL MEDIA:
Facebook: https://bit.ly/CommercialClaimsAdvocateFB
Linkedin: https://bit.ly/CommercialClaimsAdvocateLI
Instagram: https://bit.ly/CommercialClaimsAdvocateIG

May 12, 2023 • 18min
Use These 3 Follow - Up Letter Templates And Close Claims Faster! - Public Adjuster Training
Are you a new public adjuster worried about insurance companies delaying payment?
Don’t be.
This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
From this video, you will learn everything about follow-up letters and how they help public adjusters move the claims process forward.
Templates can make every process simpler, faster, and less daunting.
But they can be especially useful to public adjusters.
👉 First, templates help you handle batches of emails more efficiently.
Pick the follow-up template considering how long the insurance company hasn’t responded, and fill in the information.
👉 Second, you can personalize templates to fit your work process.
You don’t have to copy what you learn in this video or our other courses.
Simply use this information to create templates fitting your project.
👉 Finally, you can become a more successful public adjuster.
Using templates means you spend less time thinking about what to write and more time working on the claim or looking for new clients.
The more processes you can optimize, the faster you can grow!
Published on YouTube channel on Feb 8, 2023

Apr 24, 2023 • 10min
Endorsements Explained! What Are They, And Why Should You Care - Public Adjuster Training
What’s up, public adjusters!
What are endorsements? Why are they vital to public adjusters, and why do insurance companies use them?
In today’s video, Jeromy Leavelle, our commercial claims coach will explain to you;
👉 What endorsements are and why they can make or break a claim.
👉 How to identify endorsements and their meaning in a policy.
👉 And why are they used in the first place?
Firstly, understand that endorsements can make or break your claim.
You might be working on a claim where the client lost their home and all the valuable jewelry.
However, if there isn’t an endorsement covering jewelry, likely, you cannot add their value to the estimate.
And that is just one example! There are many types of endorsements, and each situation is different.
Hence, you must read your client’s policy carefully to understand what damages are covered and if there are endorsements limiting or adding to the policy.
After all, understanding the policy is the core of working as a public adjuster!
Video published on the YouTube on Jan 25, 2023

Apr 11, 2023 • 1h 5min
What Insurance Companies Don’t Want You To Know - Doug Quinn & Steven Bush - Claims Game Podcast 056
What Insurance Companies Don’t Want You to Know - Doug Quinn & Steven Bush - Claims Game Podcast 056
Are you an insurance restoration professional, public adjuster, contractor, or attorney who wants to stay informed on the latest industry insights? Then this episode is a must-watch!
This episode of the Claims Game Podcast is brought to you by Black Diamond Housing Services, The Farber Law Firm, Iink, and Noble Tax Strategies.
In this eye-opening podcast, Doug Quinn, director of the American Policy Holder Association, and Steven Bush, from the Bush Law Group, reveal the truth about insurance fraud on the insurance side.
They share real-life examples of how insurance adjusters cut estimates, reduce, or even deny claims that should be paid in full.
By listening to this podcast, you'll learn how to spot fraudulent claims, protect your clients, and take action against insurance fraud.
Some of the benefits you'll gain from listening this podcast include:
👉 Discovering how insurance companies commit fraud and the tactics they use to reduce or deny claims.
👉 Learning how to spot red flags that indicate a fraudulent claim.
👉 Gaining valuable insights on how to protect your clients from insurance fraud.
👉 Understanding the legal and ethical obligations of insurance adjusters, contractors, and public adjusters.
👉 Discovering how to take action against insurance fraud and advocate for your clients.
Don't miss out on this unique opportunity to learn from two top experts in the insurance restoration industry.
Listen to this podcast now and stay informed on the latest industry trends and practices.
===========================
Let’s connect:
Doug Quinn
► Website: https://apassociation.org/
► LinkedIn: https://www.linkedin.com/in/douglas-quinn-62732a1a3/
► Facebook: https://www.facebook.com/doug.quinn
► Email: dquinn@apassociation.org
Steven Bush
► Website: https://insuranceclaimhq.com/bush-law-group/
► LinkedIn: https://www.linkedin.com/in/steven-bush-780713103/
► Facebook: https://www.facebook.com/BushLawGroup1/
► Email: steven@bushlaw.com
===========================
👉 Shoutout to our partners 👈
► Black Diamond Housing Services - https://bit.ly/BlackDiamondHousingServices
► Noble Tax Strategies & Wealth Planning - https://bit.ly/NobleTaxStrategies
► The Farber Law Firm - https://bit.ly/thefarberlawfirm
► iink - https://bit.ly/iinkPayments
===========================
Make sure you check out our new Public Adjuster Handbook
📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook
===========================
🔴 Elite Resolutions - Responsible Public Adjusters https://eliteresolutions.com/about-us/
===========================
🎯 Do NOT forget to check our website! 👉 https://www.commercialclaimsadvocate.com/ 👈
===========================
🔊 Spotify: https://spoti.fi/38621Yz
🔊 Google Podcasts: https://bit.ly/GooglePodcastCCS
🔊 Apple Podcasts: https://apple.co/3sbjPIs
===========================
Here are all of the tools, gear, and software I use to run my public adjuster business and this training channel.
https://bit.ly/StudioEquipmentCCA
===========================
Free Insurance Claims eBook:
https://bit.ly/FreeEbookCommercialClaimsAdvocate
===========================
SOCIAL MEDIA:
Facebook: https://bit.ly/CommercialClaimsAdvocateFB
Linkedin: https://bit.ly/CommercialClaimsAdvocateLI
Instagram: https://bit.ly/CommercialClaimsAdvocateIG

Apr 3, 2023 • 14min
How To Handle Freeze Insurance Claims A Guide For Public Adjusters! - Public Adjuster Basics (1)
Hey, there public adjusters!
Welcome to our episode, where you will learn how to handle freeze insurance claims successfully.
This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
With winter weather patterns becoming more unpredictable, knowing how to handle freeze and water claims makes a significant difference in your success.
Especially if you are a licensed public adjuster in Texas where ice storms and freezes happen almost every winter.
In this episode, we will cover everything you need to know about freeze insurance claims, including:
👉 What freeze insurance claims are and how they differ from other claims. (Hint: it’s essentially a water damage claim)
👉 Tips and tricks for helping your clients maximize their freeze insurance claim payouts.
👉 Pro industry tips from Vince on handling freeze insurance claims like an expert.
👉 How to get ahead of the competition by expanding your knowledge and skill set in this growing area.
So, grab a cup of coffee, sit back, and join us for this informative episode on freeze insurance claims for public adjusters.
0:00 Introduction
03:53 What is a freeze claim and how do we classify it
04:33 What is Open payroll policy
04:43 How to mitigate water damage as a public adjuster
06:25 Why do you need a Public adjuster immediately after a loss
07:08 Difference between calling a Public Adjuster and an expert
09:48 What do you do when water damage occurs

Mar 27, 2023 • 13min
How To Set Up Your Claim For Success With The Right Date Of Loss - Public Adjuster Basics
The date of loss is a critical piece of information that public adjusters rely on to help their clients receive fair compensation for their losses.
This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
A date of loss establishes the timeline of events and helps you prove the damage was sudden and accidental.
In this episode, we explore;
👉 Why the date of loss matters,
👉 How it affects the insurance claims process,
👉 The steps public adjusters should take to ensure their clients receive the compensation they deserve.
Most homeowners or untrained public adjusters aren’t prepared during the first conversation with the insurance agent, and they might say something that hurts the claim.
For example, it is perfectly acceptable to put the date of discovery as the date of the loss if your client hadn’t noticed a pinhole leak before the damage became significant.
You only have to argue the client couldn't have noticed the damage sooner!
But if you say the damage has been there for a while, you are severely cutting your chances.
If that sounds like something you did recently, I suggest you watch our video, other training videos, and e-books and learn how to use the date of loss!
0:00 Introduction
02:53 What is the date of loss?
03:08 What is the most important thing about an Insurance claim?
04:24 Some mistakes to avoid when filing a claim
05:31 How do you determine when damage occurred
07:00 How to file a claim for Interior damage
07:49 What is the date of discovery in filing a claim
08:15 What is the difference between storm and exterior damage?
10:39 Why you should abide by post-loss information.
#publicadjuster #insuranceclaim #dateofloss
===========================
👉 Shoutout to our partners 👈
► Black Diamond Housing Services - https://housing.blackdiamondservices.com/
► Noble Tax Strategies & Wealth Planning - https://noblewealthplanning.com/
► The Farber Law Firm - https://thefarberlawfirm.com/

Mar 1, 2023 • 51min
How Can Public Adjusters Receive Referrals - Matt Danskin - Claims Game Podcast 055
Hard sales, soft selling, door knocking, cold calling, etc., are valuable selling tactics for public adjusters.
However, today, you will learn about one I can almost guarantee you haven’t yet thought of or heard of!
This week's podcast episode is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
Today I am here with Matt Danskin, the owner of Restoration Referral System, and the creator of a unique selling tactic for contractors and public adjusters.
Matt Danskin has a sales training program in which he teaches:
👉 How contractors and public adjusters can receive referrals from insurance agents.
👉 How to network and sell your services better.
👉 And how to find carriers worth all that hassle.
I know I am not alone when I say insurance agents are among the last people I would expect referrals from.
But, Matt’s system has worked for him and is working for many contractors he trained.
There might be many public adjusters like you and me who can learn from Matt and his selling techniques.
This guy installed his first roof when he was 14, went on to study business administration, and worked in various sales positions.
If nothing else, he knows his way around construction and sales.
So let’s see where he can help public adjusters improve their selling game!
#publicadjuster #insuranceclaim #referrals
===========================
Let’s connect:
► Website: https://www.restorationreferralsystem.com/
► LinkedIn: https://www.linkedin.com/in/mattdanskin/
► Facebook: https://www.facebook.com/matthew.danskin
► Email: matt@restorationreferralsystem.com

Feb 13, 2023 • 46min
Everything You Should Know About Coaching Contractors & PAs - Jim Johnson - Claims Game Podcast 054
Are you one of those public adjusters who want to reach tens of millions of dollars in revenue? Have you ever asked yourself why? Do you really need that amount?
This week's Claims Game podcast episode is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.
We are back with a new podcast episode, and this week’s guest is Jim Johnson, the owner and head coach of Contractor Coach Pro.
Jim has seen it all, he ran an incredibly successful contracting company, was a sales director at AccuLynx, a software company helping contractors grow, and now he has a coaching business.
Jim is coaching contractors, and I coach public adjusters through Commercial Claims Advocate, so we agree on many deep points in this podcast episode.
Primarily, most people don’t understand themselves. And the first step to do so, and what Jim asks his clients, is to ask yourself three questions;
👉 Who do you intend to be? Or why are you here? What is your purpose?
👉 How does your life need to look like so you can become what you intend to be?
👉 How does your business need to look so you can become what you intend to be?
Interestingly, if you can honestly answer these questions for yourself, you could change your life from the bottom up and find new inspiration for moving forward.
Join me in this episode and learn more about coaching and how it can help you grow as a person and public adjuster.
Let’s connect:
Check Jim's work. Valuable stuff guys:
► Website: https://contractorcoachpro.com/
► LinkedIn: https://www.linkedin.com/in/jim-johnson-9a9aa722/
► Instagram: https://www.instagram.com/contractorcoachpro/
► Facebook: https://www.facebook.com/HeadCoachCCP/
► Email: headcoach@contractorcoachpro.com