Treat Your Business

I'd love to hear from you 'text the show'Welcome to the Treat Your Business Podcast! 🎉 In this episode, I’m diving into the steps to stop underpaying yourself and start earning like the business owner you truly are.Episode SummaryWhen was the last time you gave yourself a pay rise? Many clinic owners prioritise others and leave themselves last, staying stuck in "small business survival mode." In this short episode, I’ll help you shift your mindset, structure your finances, and start paying yourself properly.I’ll explain the Profit First Formula by Mike Michalowicz, how to allocate funds for taxes, operating costs, and owner’s pay, and why paying yourself first is key. From setting profit targets to reverse-engineering your pricing, I’ll share practical tips to ensure your business works for you.Key TakeawaysWhy clinic owners often pay themselves less than their staff.The difference between an employee and owner mindset.How to implement the Profit First Formula.Setting profit targets and adjusting pricing to meet income goals.Tips to reduce expenses and maximise profits.Actionable TakeawaysAudit Your Pay: Are you paying yourself fairly?Set Profit Targets: Define what you want to earn.Adopt the Profit First Formula: Allocate funds for taxes, VAT, profit, and pay.Review Pricing: Ensure your rates align with your goals.Cut Expenses: Focus on activities that impact profitability.Commit to Change: Decide on one thing to improve this week.Resources & LinksProfit First by Mike Michalowicz – A must-read for transforming your finances.Let’s Keep the Conversation GoingI’d love to hear from you! What’s one thing you’ll do this week to increase your take-home pay? Leave a comment, send me a DM, or tag me on social media.This episode of the Treat Your Business Podcast is proudly sponsored by:Nookal – The go-to practice management software for clinic owners. Learn more at nookal.com. Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome I'm recording this episode just hours before flying to Dubai (talk about dedication to consistency - 119 episodes and counting!). This topic came up prominently in our recent client Q&A calls, and I knew I had to share these insights about offers, promotions, packages, and programs with you all.Episode Summary In this episode, I dive into the challenges our industry faces with pricing, particularly post-COVID, and why we need to shift from a pay-as-you-go model to value-based programs and packages. I share my thoughts on creating irresistible offers that make your clients feel silly to say no.Key Takeaways 🎯 The industry challenges:Rising delivery costs (supplies, heating, lighting, rent)NHS salary competitionSqueezed profit margins💡 Why pay-as-you-go doesn't work:Not sustainable or predictableRequires weekly sales conversationsDoesn't facilitate best client results🌟 Creating a Grand Slam Offer:Focus on outcomes, not sessionsInclude clear guarantees to reduce perceived riskValue stack with additional benefitsCreate urgency through limited spots or special bonuses💪 Pricing Strategy Tips:Stop competing on price aloneSell transformations, not just appointmentsMake packages cost-effective while protecting marginsAdd value through additional resources (guides, apps, etc.)Action Steps ✨ Review your current pricing structure ✨ Identify your clients' desired transformations ✨ Create compelling packages that solve problems ✨ Add value-stack elements to your offeringsResources & Links Want to learn more about implementing these strategies? Check out our Thrive programmes where we teach these exact methods. https://join.thrive-businesscoaching.com/evolveprogramme🎬 Next week: Tune in to learn about paying yourself as a director vs. an employee!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome back to the Treat Your Business podcast! This episode is a no-nonsense, straight-talking reality check about something absolutely crucial to your success as a clinic owner: personal responsibility.This isn’t about blame or shame. This is about leadership. Because, let’s be honest, every problem in your business is a leadership problem. If you don’t accept that, you’ll stay stuck in the same frustrating cycles, wondering why things aren’t working – while ignoring the one person who has the power to change it.If you’re ready for some uncomfortable truths (and a whole lot of growth), let’s dive in.What You'll Learn in This Episode:✅ Why success in business starts with owning your results – the good, the bad, and the ugly✅ The Emotional Cycle of Change and how it impacts your growth as a clinic owner✅ Why so many business owners get stuck in the Valley of Despair – and how to pull yourself out✅ The secret to what truly makes successful people different (hint: it’s not what they have – it’s what they don’t have)✅ Why making decisions based on data (not drama) is crucial for business growth✅ How surrounding yourself with the right people can make or break your successKatie’s Key Takeaways:💡 If you want your business to change, you have to change. The person you are today won’t get you to the next level.💡 Stop waiting for someone else to swoop in and fix your problems – take control.💡 The most successful clinic owners aren’t the ones with the biggest budgets or best locations – they’re the ones who take extreme ownership of everything in their business.💡 If you’re constantly blaming external factors (your team, the economy, lack of time), it’s time to shift your focus to what’s within your control.Join the Conversation:Did this episode hit home for you? Send me a DM on Instagram or LinkedIn and let me know your biggest takeaway. And if you know another clinic owner who needs to hear this, share it with them!🔥 Ready to take action? The moment you take full responsibility for your results is the moment everything changes. Let’s make it happen.🎧 Thanks for tuning in – see you next week!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome, my lovely listeners!If you’re feeling a bit like an ostrich burying your head in the sand when it comes to your clinic’s numbers, then this episode is for you. Whether you’re running a busy clinic with a full team or working solo and thinking, “I don’t really need to track my numbers,” I promise you, you do.I’m joined by my brilliant COO at Thrive, Nichola, who is an absolute numbers queen. Together, we’re breaking down why understanding your revenue, profit, and occupancy is non-negotiable for your business success. And yes, we’re making it fun, because who doesn’t love a desert island game with some financial wisdom thrown in?Episode SummaryIn this episode, Nichola and I discuss the three key metrics every clinic owner must track to grow and scale effectively. We talk about why knowing your revenue, profit, and occupancy levels isn’t just for accountants, it’s for you, the business owner, to make better decisions, stop wasting money, and ultimately, create a business that serves you.If you’ve ever thought, “I just need more clients” or “I should throw more money into marketing,” stop right there! Before you do anything, you need to know if your business model is even set up to support your income goals. We cover how to reverse-engineer your pricing, what to do when you’re not hitting targets, and how to make your business work for you, rather than the other way around.Key TakeawaysThe three key numbers every clinic owner should be tracking: revenue, profit (or owner's take-home pay), and occupancy/capacity.Why focusing on conversion rates before pouring more money into marketing can save you thousands.How to spot a leaky bucket in your business - clients coming in but not staying.The power of reverse-engineering your pricing to make sure your business model actually supports your income goals.Why checking your finances at the end of the tax year is too late - and what to do instead.A simple method to track your income and expenses every month so you’re in control, not guessing.Why understanding your occupancy rate can help you plan for holidays without losing income.If you’ve been putting off looking at your clinic’s numbers, take this episode as your sign to start. Even if it’s just tracking one key metric, just start somewhere!Let me know your biggest takeaway from this episode - DM me or share your thoughts on social. And if you loved this chat, please leave a review! It helps spread the word and keeps this podcast going.Now, go check your numbers! 😊Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to another episode of the Treat Your Business podcast! I’m Katie Bell, and today, we’re diving into resilience, what it really means and how to develop it as a business owner.I’m joined by the brilliant Philippa Aldridge, holistic mindset coach in Thrive, who helps clinic owners uncover subconscious beliefs that shape their reality. If you’re struggling with team performance, profit, client numbers, or just feeling overwhelmed, this episode is for you! What You'll Learn in This Episode✅ What resilience really means, and why it looks different for everyone✅ The power of gratitude in rewiring your brain for success✅ How your belief system creates the environment you experience✅ Practical strategies to shift your mindset and build a resilient business✅ Why boundaries are essential for clinic owners (and how to set them)✅ The 4C formula, the missing link between confidence and actionKey Takeaways💡 Resilience is about perspective. Problems are just challenges waiting for solutions.💡 Your thoughts shape your business. What you believe, you filter into reality.💡 Gratitude is a game-changer. It rewires your brain to find solutions, not problems.💡 Boundaries matter. A resilient mind protects its time, energy, and values.💡 Confidence comes from action. You don’t need to know every step—just commit and trust the process.Watch & Subscribe on YouTube!📺 Prefer to watch? Catch this episode on YouTube: Subscribe to @ThriveBizCoachResources & Links📌 Want to work with me? Join Thrive – our clinic owner coaching programme📌 Need help setting boundaries? Listen to our upcoming episode on delegation!📌 Get inspired by our live event: Clinic Growth Live – an experience you won’t forget!Loved This Episode?⭐ Leave us a 5-star review on your favourite podcast platform!📢 Share this episode with a fellow clinic owner who needs a mindset shift.📲 Follow me on Instagram for daily business growth tips!Let’s build resilient, thriving businesses together. See you next week! 🎙️Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome, fabulous listeners! If you’re a clinic owner feeling overwhelmed by juggling multiple responsibilities, this episode is a must-listen. Today, I’m joined by Janice Cook, an operational systems specialist who helps clinic owners streamline their processes, track key metrics, and regain control of their business.Episode SummaryAs clinic owners grow their businesses, taking on more team members, adding services, and expanding locations, many find themselves drowning in operational chaos. Janice explains how having the right systems in place can remove stress, save time, and improve profitability. She introduces her Fractional Operations Manager service, a flexible solution designed to help clinic owners implement systems, track key metrics, and make informed decisions.Key Takeaways✅ Define ‘Good’ – Establish clear, measurable targets for key business metrics like patient visit averages (PVA), occupancy rates, and revenue goals.✅ Engage with Your Metrics – Don’t just collect data, use it! Regularly review your numbers to make informed business decisions.✅ Outsource Operations – If systems and processes aren’t your strength, delegate them to a professional like Janice, so you can focus on growing your clinic.✅ Stop Bottlenecking Growth – Many clinic owners unknowingly hold their businesses back by trying to do everything themselves. Having clear systems in place allows for better delegation and leadership.✅ Prepare for the Future – Whether you plan to scale, step back, or exit your business, having strong operational foundations will make the transition smoother.Resources & Connect with Janice Cook📩 Email: janice@janicecook.co.uk 🌍 Website: www.janicecook.co.uk📱 Follow Janice on Social Media: Facebook | Instagram | LinkedInIf you’re feeling stretched too thin and need help organising your clinic’s operations, reach out to Janice for a no-obligation chat about how she can help.Join the Conversation💬 What’s your biggest operational challenge? DM me on Instagram or share in the Treat Your Business community!🎧 Loved this episode? Don’t forget to subscribe, leave a review, and share it with fellow clinic owners!🚀 Need more support in growing your clinic? - all of our links are below ⬇️ I really enjoyed diving into this topic (I've actually surprised myself, as usually talking tech bores me to tears) This week why not commit to taking action and transform the way your clinic operates! See you in the next episode. 🎙️✨Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to the Treat Your Business Podcast!I'm Katie Bell, and this is your go-to place for learning the strategies, tools, and mindset shifts needed to grow your clinic or studio into a thriving business. Today, I’m thrilled to share an inspiring journey with you – a true transformation from burnout to business success.Episode Summary:In this episode, I chat with the amazing Jodie Rushin, a self-employed sports therapist who went from working 70-hour clinical weeks and struggling to make ends meet to tripling her revenue and achieving a six-figure business – all within 18 months. Jodie shares how she found the Thrive coaching programme, the mindset shifts she had to embrace, and the practical steps she took to turn her business around while still having the freedom to enjoy life.If you're feeling overwhelmed and stuck in the cycle of working endless hours without seeing financial results, Jodie’s story will show you that change is possible with the right strategies and support.Key Takeaways:The turning point: How Jodie recognised she needed help and took action.Implementing processes that allowed her to cut down her clinical hours while increasing revenue.The importance of accountability and having the right support system in place.How shifting to value-based pricing and package models changed her business.Leadership challenges and stepping into the CEO role with confidence.Why investing in yourself and your business is the key to long-term success.Resources and Links:Connect with Katie Bell and learn more about Thrive Business Coaching: www.thrivebusinesscoaching.comJoin the free Treat Your Business Facebook group for over 30 business masterclasses: Facebook Group (link in show notes)Book a free strategy call with Katie: Schedule a CallConnect with Jodie Rushin:Follow Jodie’s journey on Instagram: @JodieRushinYour Next Steps:Content consumption alone doesn’t create change - action does! Here’s how you can get started today:Take action on something you learned from this episode.Join our Facebook community for more support and resources.Leave a review and let us know how this episode inspired you!Thanks for tuning in to Treat Your Business. I hope Jodie’s journey has inspired you to take that next step. Remember, you're not alone in this, let’s keep the conversation going.👉 Don’t forget to subscribe and leave a rTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to the Treat Your Business podcast! I’m Katie Bell, and I’m so excited that you’re here. Whether you’re a returning listener or new to the show, you’re in for a treat today. Our episodes are packed with actionable insights and practical tips to help you transform your clinic, and today is no different.In this episode, I’m joined by Nichola Page, our incredible COO at Thrive, who is the most process-driven and strategic person I know. If you’re feeling overwhelmed and in need of more structure in your business, this episode is for you. Nichola is here to help you put systems in place that will give you more time, freedom, and ultimately, a calmer, more organised business.What We Cover in This Episode:The difference between processes and systems – and why you need bothHow to document your processes without feeling overwhelmedWhy having systems in place will help you take that long-overdue holidayHow processes improve team management and business profitabilityTips for clinic owners at all stages – from solo practitioners to larger teamsThe power of delegating and how to get started without adding more to your plateKey Takeaways:Processes create freedom: Getting everything out of your head and into a documented system allows your team to function efficiently without constant input from you.Start small: You don’t need to overhaul everything overnight. Begin with key processes such as patient onboarding and financial workflows.It’s not just for teams: Even if you’re a solo clinic owner, having processes can help reduce overwhelm and ensure nothing falls through the cracks.Delegation is key: Use your processes to empower your team to take ownership of tasks and free up your time for strategic growth.Keep evolving: Processes should be reviewed regularly to stay relevant and improve efficiency.Your Next Steps:Remember, listening to this episode is just the beginning. Take action! Pick one process in your business and start documenting it today. Need support? Reach out, and let’s make it happen together.Thanks for tuning in, and I’ll see you next time on Treat Your Business! Remeber you can also watch this episode on our YouTube channel here: https://www.youtube.com/@thrivebizcoach Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this milestone episode of the Treat Your Business podcast, I celebrate the official launch of my debut and number 1 Best Selling book, Thriving! Whether you’re tuning in for the first time or you’ve been following along for a while, this episode is a behind-the-scenes look at the journey to becoming an author.Here’s what you can expect in this episode:Why I Wrote Thriving: I share how my experience of building a thriving clinic from the ground up inspired me to write this book—a toolkit packed with lessons and strategies to help clinic owners succeed.The Journey to Publication: From signing the book deal to writing on summer mornings at 4am, I reveal the challenges, inspiration, and the 11-week sprint to make this book a reality.Key Takeaways from the Book:The "Clinic Success Tree" analogy, which outlines the foundational steps to a thriving clinic.Core values and how they shape your clinic’s decisions and success.Practical tips like creating recurring revenue streams to transform cash flow.Real-Life Stories: I highlight stories from clinic owners who’ve faced burnout, staff turnover, and financial challenges—and how they overcame them.Why You’ll Love This EpisodeThis episode isn’t just about my book—it’s about helping YOU. Whether you’re just starting your clinic journey or you’re ready to scale to the next level, you’ll find insights and inspiration to take action.Grab Your Copy of ThrivingThriving is available now on Amazon in paperback and Kindle formats, audiobook coming soon. Download your copy, dive into the strategies, and let me know your thoughts! Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi everyone, I’m Katie Bell, and as always, I’m thrilled you’ve joined me today. This episode is something special because we’re just one week away from the launch of my book, Thriving! Today, I’ll be sharing some of the key lessons from the book and why building a strong foundation is the most important step to creating a sustainable, successful clinic.If you’re feeling like your clinic is running you, rather than the other way around, this episode is for you. We’re getting into the nitty-gritty of what it takes to build a business that supports you, gives you freedom, and allows you to truly thrive.Episode Highlights:The Tree Analogy: Why strong roots are the secret to long-term success.Values as a Foundation: How to define and live by guiding principles in your clinic.Systemising for Success: Why every repeatable task needs a process.Team Building Essentials: How to nurture a world-class team.Metrics That Matter: What to track for sustainable growth.Sneak Peek of Thriving: Real-life examples, practical tips, and actionable steps you’ll find in the book.Key Takeaways:Strong Foundations Create Resilience: Like a tree with deep roots, your clinic needs a solid foundation to weather challenges.Values Guide Decisions: Clear, actionable values create alignment across your team and services.Processes Simplify Everything: Systemising tasks reduces stress, saves time, and ensures consistency.Invest in Your Team: Your clinic is only as strong as the people in it. Support and nurture them for mutual success.Data-Driven Decisions Win: Measure the right metrics to track progress and guide growth.Resources & Links:Join the Priority List for Thriving: Get 50% off, a digital copy to start reading immediately, and exclusive access to the Book in Action workshop. Sign up here.Your Next Step:The countdown is on! My book, Thriving, launches in just seven days on 14th January 2025. Don’t miss out—get on the priority list today and start building the foundations for a thriving clinic.If this episode resonated with you, please share it with another clinic owner and leave me a review. It makes such a difference to our reach and helps more people build the clinics they deserve.Here’s to a thriving 2025! See you next week.Whether it’s joining the priority list, defining your values, or creating your first SOP, commitTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1