Treat Your Business

I'd love to hear from you 'text the show'Welcome to the Treat Your Business podcast! I’m Katie Bell, and I’m so excited that you’re here. Whether you’re a returning listener or new to the show, you’re in for a treat today. Our episodes are packed with actionable insights and practical tips to help you transform your clinic, and today is no different.In this episode, I’m joined by Nichola Page, our incredible COO at Thrive, who is the most process-driven and strategic person I know. If you’re feeling overwhelmed and in need of more structure in your business, this episode is for you. Nichola is here to help you put systems in place that will give you more time, freedom, and ultimately, a calmer, more organised business.What We Cover in This Episode:The difference between processes and systems – and why you need bothHow to document your processes without feeling overwhelmedWhy having systems in place will help you take that long-overdue holidayHow processes improve team management and business profitabilityTips for clinic owners at all stages – from solo practitioners to larger teamsThe power of delegating and how to get started without adding more to your plateKey Takeaways:Processes create freedom: Getting everything out of your head and into a documented system allows your team to function efficiently without constant input from you.Start small: You don’t need to overhaul everything overnight. Begin with key processes such as patient onboarding and financial workflows.It’s not just for teams: Even if you’re a solo clinic owner, having processes can help reduce overwhelm and ensure nothing falls through the cracks.Delegation is key: Use your processes to empower your team to take ownership of tasks and free up your time for strategic growth.Keep evolving: Processes should be reviewed regularly to stay relevant and improve efficiency.Your Next Steps:Remember, listening to this episode is just the beginning. Take action! Pick one process in your business and start documenting it today. Need support? Reach out, and let’s make it happen together.Thanks for tuning in, and I’ll see you next time on Treat Your Business! Remeber you can also watch this episode on our YouTube channel here: https://www.youtube.com/@thrivebizcoach Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'In this milestone episode of the Treat Your Business podcast, I celebrate the official launch of my debut and number 1 Best Selling book, Thriving! Whether you’re tuning in for the first time or you’ve been following along for a while, this episode is a behind-the-scenes look at the journey to becoming an author.Here’s what you can expect in this episode:Why I Wrote Thriving: I share how my experience of building a thriving clinic from the ground up inspired me to write this book—a toolkit packed with lessons and strategies to help clinic owners succeed.The Journey to Publication: From signing the book deal to writing on summer mornings at 4am, I reveal the challenges, inspiration, and the 11-week sprint to make this book a reality.Key Takeaways from the Book:The "Clinic Success Tree" analogy, which outlines the foundational steps to a thriving clinic.Core values and how they shape your clinic’s decisions and success.Practical tips like creating recurring revenue streams to transform cash flow.Real-Life Stories: I highlight stories from clinic owners who’ve faced burnout, staff turnover, and financial challenges—and how they overcame them.Why You’ll Love This EpisodeThis episode isn’t just about my book—it’s about helping YOU. Whether you’re just starting your clinic journey or you’re ready to scale to the next level, you’ll find insights and inspiration to take action.Grab Your Copy of ThrivingThriving is available now on Amazon in paperback and Kindle formats, audiobook coming soon. Download your copy, dive into the strategies, and let me know your thoughts! Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi everyone, I’m Katie Bell, and as always, I’m thrilled you’ve joined me today. This episode is something special because we’re just one week away from the launch of my book, Thriving! Today, I’ll be sharing some of the key lessons from the book and why building a strong foundation is the most important step to creating a sustainable, successful clinic.If you’re feeling like your clinic is running you, rather than the other way around, this episode is for you. We’re getting into the nitty-gritty of what it takes to build a business that supports you, gives you freedom, and allows you to truly thrive.Episode Highlights:The Tree Analogy: Why strong roots are the secret to long-term success.Values as a Foundation: How to define and live by guiding principles in your clinic.Systemising for Success: Why every repeatable task needs a process.Team Building Essentials: How to nurture a world-class team.Metrics That Matter: What to track for sustainable growth.Sneak Peek of Thriving: Real-life examples, practical tips, and actionable steps you’ll find in the book.Key Takeaways:Strong Foundations Create Resilience: Like a tree with deep roots, your clinic needs a solid foundation to weather challenges.Values Guide Decisions: Clear, actionable values create alignment across your team and services.Processes Simplify Everything: Systemising tasks reduces stress, saves time, and ensures consistency.Invest in Your Team: Your clinic is only as strong as the people in it. Support and nurture them for mutual success.Data-Driven Decisions Win: Measure the right metrics to track progress and guide growth.Resources & Links:Join the Priority List for Thriving: Get 50% off, a digital copy to start reading immediately, and exclusive access to the Book in Action workshop. Sign up here.Your Next Step:The countdown is on! My book, Thriving, launches in just seven days on 14th January 2025. Don’t miss out—get on the priority list today and start building the foundations for a thriving clinic.If this episode resonated with you, please share it with another clinic owner and leave me a review. It makes such a difference to our reach and helps more people build the clinics they deserve.Here’s to a thriving 2025! See you next week.Whether it’s joining the priority list, defining your values, or creating your first SOP, commitTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi everyone, I’m Katie Bell, and I’m thrilled you’ve tuned in today. If you’re listening to this live, Happy New Year! It’s 1st January 2025, and I hope you’re enjoying some well-earned rest after a fabulous festive season. Whether you’re back with big intentions for the year or easing into things gently, this episode is perfect for you.Today, I’m not talking about resolutions or vision boards. Instead, I’m diving into the power of prioritisation and how creating a clear priority list can revolutionise the way you run your clinic. Forget the "busy being busy" trap – we’re cutting through the noise to focus on what truly matters.Episode Highlights:Why New Year goals alone won’t cut it – Without prioritisation, goals are just wishful thinking.The truth about urgency – Not everything deserves your attention right now.How to create a priority list – Step-by-step advice for clinic owners.Strategic sacrifice – Why saying "no" to certain tasks and people is vital for success.The Clinic Success Tree framework – A sneak peek at my upcoming book, Thriving.Key Takeaways:Brain dump for clarity: Get every idea and task out of your head and onto paper.The 80/20 rule: Focus on the tasks that will drive 80% of your results.Align personal and professional goals: Your life and business should support each other, not compete.Prioritisation is an act of leadership: Respect your time, and others will too.Resources & Links:Join the Priority List for my new book, Thriving:Get 50% off your copy, a digital version to start immediately, and an exclusive "Book in Action" workshop with me. Sign up here.Recommended reading: Essentialism by Greg McKeown and The One Thing by Gary Keller.Your Next Step:Join the priority list to start 2025 with a plan that works. Share this episode with another clinic owner who needs it, and don’t forget to leave a review. Every bit of feedback makes a huge difference to our visibility – and to me personally!Commit to action today. Whether it’s signing up for the priority list, creating your own priority list, or sharing this podcast, take that first step. Let’s make it happen together!Thank you so much for listening, and here’s to your best year yet. See you next week!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Merry Christmas! I’m Katie Bell, and welcome to a special holiday episode of Treat Your Business! Whether you’re unwrapping presents, sneaking a moment of peace, or out for a festive walk, I’m so glad you’re here. In this episode, I’ll share the 12 lessons of clinic ownership, inspired by the 12 Days of Christmas. These insights, wins, and lessons from 2024 will help you step into 2025 with clarity and confidence. Grab a Quality Street, and let’s dive in!Episode SummaryIn this festive episode, Katie reflects on 2024 and shares her 12 most valuable lessons for clinic ownership. From getting clarity on your vision to establishing boundaries and creating processes, these lessons provide a comprehensive guide to building a thriving clinic.Katie also highlights the importance of marketing, celebrating wins, and embracing gratitude. With actionable advice and a touch of festive fun, this episode is packed with insights to help clinic owners grow their businesses while staying energised and focused.Whether you’re a seasoned clinic owner or just starting out, these lessons are a perfect way to reflect on the year and prepare for success in 2025.Key TakeawaysClarity Comes First: Establish a clear vision and purpose for your clinic.Processes Save Time: Create systems for everything that happens more than once.Know Your Numbers: Stay on top of your financials for informed decision-making.Google is Your Friend: Keep your Google My Business profile updated to connect locally.Boundaries Are Golden: Say no to what doesn’t serve your energy or goals.The Right People Make Magic: Hire team members who align with your vision.Delegate to Thrive: Focus on what only you can do and let others handle the rest.Marketing Matters: Consistency is key, even during tough times.Celebrate Wins: Reflect on and appreciate achievements, big or small.Failures Teach Lessons: Learn from setbacks and move forward with resilience.Gratitude Changes Everything: Embrace a gratitude mindset for positive energy.Rest is a Gift: Recharge over the holiday season to prepare for the year ahead.Thank you for making Treat Your Business part of your journey in 2024. If this episode resonates with you, please share it with another clinic owner who could use some festive inspiration. Subscribe to the podcast to stay updated on all the exciting episodes coming your way in 2025. Have a wonderful Christmas, a Happy New Year, and remember—you’ve totally got this!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi, I’m Katie Bell, and welcome back to Treat Your Business! In this episode, we’re diving into one of the most critical topics for clinic owners: leadership and management. Whether you’re planning to hire your first team member, restructure your existing team, or take your clinic to the next level in 2025, this episode is for you. Let’s get started!Episode SummaryIn this episode, Katie discusses the essential principles of leadership and management for clinic owners. She shares actionable advice on hiring the right people, setting clear expectations, and building a thriving clinic culture. Katie also highlights the common mistakes leaders make, from avoiding tough conversations to micromanaging, and offers practical solutions to overcome these challenges.This episode covers everything from the importance of leading with vision and prioritising communication to investing in your team’s growth and navigating difficult decisions with confidence. If you’re ready to step into your role as a visionary leader and create a clinic that works for you—not the other way around—this is the episode for you.Key TakeawaysLead with Vision: Your team needs to understand your clinic’s purpose and their role in achieving it.Prioritise Communication: Regular, open communication fosters trust and engagement.Invest in Growth: Supporting your team’s development increases loyalty and performance.Tackle Tough Conversations: Address issues head-on to maintain trust and accountability.Avoid Micromanaging: Set clear expectations, then trust your team to deliver.Hire for Culture Fit: Align your hires with your clinic’s values to maintain a positive workplace.Create Clear Roles: Ambiguity leads to frustration—clarify responsibilities and success metrics.Recognise Effort: Simple gestures like thank-you notes can significantly boost morale.Thank you for tuning in! If this episode resonated with you, please share it with another clinic owner who might need guidance on leadership and management. Don’t forget to subscribe to the podcast and leave a review to help more clinic owners thrive. See you next week for a festive episode as we reflect on the lessons of 2024!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi, I’m Katie Bell, and welcome back to Treat Your Business! Today, we’re tackling one of the most popular topics clinic owners ask me about—marketing. Whether it’s email campaigns, social media, or community connections, marketing can either catapult your clinic to success or leave you spinning your wheels. In this episode, I’ll guide you through the marketing strategies to embrace and the pitfalls to avoid in 2025. Let’s get started!Episode SummaryIn this episode, we dive into clinic marketing for 2025. I share practical advice on how to optimise your marketing strategies without burning out. From the essentials like updating your Google Business profile to focusing on relationships over algorithms, this episode is packed with actionable tips.You’ll learn why building an email list is still one of the most powerful tools for business growth, how to embrace video content without fear, and why offering value first can drive long-term success. Plus, I’ll reveal the marketing mistakes to avoid—like spreading yourself too thin or undervaluing your services.Whether you’re a clinic owner new to marketing or looking to refine your approach, this episode is your roadmap to working smarter, not harder, in 2025.Key TakeawaysPrioritise Google My Business: Keep your profile up-to-date for better local visibility.Focus on Relationships: Engage authentically with your community and clients.Build an Email List: Own your audience and stay top-of-mind with direct communication.Embrace Video Content: Use short and simple videos to educate and inspire your audience.Offer Value First: Attract clients with free workshops, guides, or discovery calls.Marketing Don’ts:Don’t spread yourself too thin—focus on a few key platforms.Don’t rely solely on social media—diversify your efforts.Don’t undervalue your services—avoid excessive discounts.Don’t skip tracking your results—measure what’s working and refine your approach.Thank you for tuning into today’s episode! If you found this helpful, please share it with another clinic owner who could use some marketing guidance. With over 100 episodes packed with tips and strategies, there’s plenty more to explore. Don’t forget to subscribe for future episodes and leave a review—it helps us reach more amazing clinic owners like you!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hi, it’s Katie Bell here, welcoming you to another episode of the Treat Your Business podcast. A special hello to all our new listeners I met at Therapy Expo last week. It was so lovely meeting you, and I’m thrilled you’re here.If you’re listening while juggling a million things, in the car, or sneaking a rare quiet moment, I’m so grateful you’ve chosen to spend these next 20 minutes with me.This episode is kicking off a mini-series focused on strategic planning for 2025. I know the year’s end is hectic—Christmas chaos, anyone? But now’s the time to pause, reflect, and start building a roadmap for a year that truly serves you and your business.What We’re Talking About TodayThe Biggest Takeaway: You cannot grow your business between client appointments. Growth requires space—space to think, plan, and act strategically.Why Reflection Matters: If you don’t intentionally reflect and plan, you’ll repeat the same patterns. Let’s break that cycle.The Toleration List: Identify what you’ve been putting up with in 2024—both in business and life—and decide what’s got to go in 2025.Key TakeawaysMake Space for Growth: Stop filling every moment with appointments and tasks. Create room for creativity and strategy.Write Your Toleration List: Reflect on what you’ve been tolerating in 2024. What’s on your “no more” list for next year?Plan Beyond Goals: Build a strategy aligned with your life and values—not just revenue and profit targets.Face Your Fears: Growth means stepping out of your comfort zone, despite the doubts your ego might throw at you.Exciting News for 2025I’m thrilled to announce my upcoming book, Thriving: The Simple and Honest Guide to Growing Your Clinic. Launching January 14, 2025, it’s a no-nonsense guide packed with real talk, actionable advice, and my clinic success framework. Sign up for the priority list to:Get 50% off the book.Access a special “Book in Action” workshop with me.Be the first to dive into the audible version (recording in December).Action Step for TodayTake a few minutes to reflect. Write down what you’ve been tolerating this year—big or small. Then, choose five things you’re committed to leaving behind in 2025.Thank you for listening!If you’ve found this helpful, share it with a friend, subscribe, and leave a review. Join me next week as we dive deeper into strategic planning and set you up for a year of thriving.Keep Thriving, KatieTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Welcome to the Treat Your Business podcast! This week, Katie Bell dives into an inspiring off-piste episode about embracing courage and commitment in business and life. Building on the amazing reception of last week’s episode, Katie discusses how fear holds us back and why leaning into discomfort is essential for growth. Whether you're a clinic owner or entrepreneur, this episode is packed with actionable insights to help you level up.Episode SummaryIn this powerful episode, Katie Bell explores Dan Sullivan’s “4 Cs Formula” for success—Commitment, Courage, Capability, and Confidence. She shares personal stories, like planning her book launch and hosting a transformative clinic event, to illustrate how stepping into fear and committing to growth are keys to reaching new heights. Katie also uncovers the pitfalls of “courage avoidance,” the subconscious habits that keep us from growth, and why you need to surround yourself with the right people to succeed.What You’ll Learn in This EpisodeThe 4 Cs Framework: How commitment sparks courage, capability, and confidence.Courage Avoidance: Recognizing procrastination and other fear-based responses.The Power of Environment: Why surrounding yourself with growth-minded individuals matters.Personal Growth in Action: Katie’s journey from authoring a book to running large-scale events.Practical Takeaways: How to commit and push through discomfort for business breakthroughs.Resources and LinksLearn more about Dan Sullivan and his 4 Cs Framework here.Check out Katie’s sessions at Therapy Expo: Stand TE11 & STA Stand.Free 2025 Strategy and Marketing Sessions at Katie’s booth – stop by for expert advice!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

I'd love to hear from you 'text the show'Hello and welcome back to the Treat Your Business Podcast! Today I want to have a really honest chat with you. Let’s face it, running a clinic can be incredibly tough. It’s not all rainbows and pilates classes, is it? There are moments when it feels like everything is just too much.In this episode, I’m sharing personal stories, some practical strategies, and a few hard truths about what it really takes to lead when you feel like giving up. If you’re feeling overwhelmed, burnt out, or just plain fed up, this one’s for you.So, make yourself a brew, take a deep breath, and let’s dive in.What’s Covered in This Episode?You’re Not AloneEvery clinic owner I know has hit that wall at some point. I’ve been there myself. Whether it’s demanding clients, team challenges, or financial pressures, those moments of “I can’t do this anymore” are more common than you think. It’s okay to feel this way.Reality Check on LeadershipLet’s talk about what it really means to be a leader. It’s emotional, messy, and sometimes downright exhausting. But here’s the thing: your feelings don’t define your ability to lead. It’s what you do next that matters.Actionable StrategiesI share the exact steps I’ve taken (and still take) when everything feels like it’s falling apart:Pause and Brain Dump: Get everything out of your head and onto paper. You can’t tackle the overwhelm until you know what’s actually causing it.Break the Isolation: Talk to someone who gets it—a mentor, a trusted friend, or even a business group. Leaning on others isn’t a weakness; it’s a strength.Focus on Small Wins: Start each day by celebrating three small victories. Progress happens one step at a time, even if it feels slow.Reconnect with Your Why: Remind yourself why you started your clinic. Read your reviews and remember the impact you’re having on people’s lives.Let Go of What No Longer Serves You: Whether it’s outdated services, inefficient systems, or even toxic team members, sometimes you’ve got to make tough decisions to move forward.Key TakeawaysLeadership isn’t about doing it all. It’s about doing what matters most.Feeling overwhelmed doesn’t mean you’re failing; it means you care.Progress is built one small step at a time, so focus on the next brick in your wall.You’re not alone. Whether it’s reaching out to your team, a community, or your business coach, support is there if you ask for it.Tough times don’t last, but tough leaders do.If today’s episode resonated with you, I’d love to hear from you. Drop me a message on social media or send me an eTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk.  🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1