The Human Risk Podcast

Why is it that when we really like an object, brand or activity, we say that we ‘love’ it? How can we fall in love with brands, things and experiences?I’m an Apple fanboy, I love my Peloton bike, and given the time of year, it would be remiss of me not to mention how much I really like Christmas markets in Germany.What’s happening when I feel that way? On the face of it, this doesn’t exactly make much sense. Fortunately, it’s something my guest can help us with. Based at the University of Michigan-Dearborn, Aaron Ahuvia is a Consumer psychologist & marketing professor who studies how we come to love things that aren't people. Aaron’s book “The Things We Love: How our Passions Connect Us and Make us who we are” shows that we are far less “rational” than we think when it comes to our possessions and hobbies. In fact, we have passionate relationships with the things we love, and these relationships are driven by influences deep within our culture and biology. Some of our passions are sudden, obsessive, and fleeting; others are devoted and lifelong affairs. Some turn dark: we become hoarders or would prefer to destroy certain objects rather than let anyone else own them. And as technology improves, becoming increasingly addictive, one wonders: might our lives become so dominated by our emotional ties to things that we lose interest in other people?You’re going to — pun fully intended — love this episode. To find out more about Aaron and his book, visit: https://thethingswelove.comYou can see his faculty page here: https://umdearborn.edu/aaron-ahuviaTo pre-order my book ‘Humanizing Rules: Bringing BeSci to Ethics & Compliance’ visit:
Direct from the publisher US: https://www.wiley.com/en-us/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400Direct from the publisher DE/CH/AU: https://www.wiley-vch.de/de?option=com_eshop&view=product&isbn=9781394177400&title=Humanizing%20RulesDirect from the publisher UK: https://www.wiley.com/en-gb/Humanizing+Rules%3A+Bringing+Behavioural+Science+to+Ethics+and+Compliance-p-9781394177400Amazon US : https://www.amazon.com/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?Amazon Germany : https://www.amazon.de/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?Amazon UK: https://www.amazon.co.uk/Humanizing-Rules-Bringing-Behavioural-Compliance/dp/1394177402/ref=sr_1_1?

How do our expectations impact our experiences? More than you might think. On this very special episode of the Human Risk podcast, I’m speaking with David Robson, author of ‘The Expectation Effect’.Joining me in that are two of my favourite podcasters, Kurt Nelson and Tim Houlihan of the Behavioral Grooves podcast. They, like me, were in London for a gathering od Behavioural Science practitioners and so we thought we should mark the occasion by recording a few shows together at an iconic location. And were better to do that, than the Abbey Road studios where artists — most famously the Beatles — recorded some classic albums.All three of us were intrigued by David’s writings about Expectation. In The Expectation Effect, he takes us on a tour of the cutting-edge research that reveals the many profound ways that our expectations shape our experience. Bringing together fascinating case studies and evidence-based science, The Expectation Effect uncovers new techniques that we can all use to improve our fitness, productivity, intelligence, health and happinesFor more on David and his book The Expectation Effect: https://davidrobson.me/books/the-expectation-effect/To find out more about the Behavioral Grooves podcast visit https://behavioralgrooves.com/I first appeared on Tim & Kurt’s show here: https://behavioralgrooves.com/episode/christian-hunt-mitigating-human-risk-and-the-algorithmic-mind/They also invited me back to talk about Human Risk under COVID: https://behavioralgrooves.com/episode/c-19-dont-outsource-your-critical-thinking-with-christian-hunt/Tim & Kurt appeared on this show here: https://www.humanriskpodcast.com/tim-houlihan-and-dr-kurt/

How do charities and not-for-profits manage human risk? Given the risks they face and the limited budgets they have available to them, they’re often incredibly innovative when it comes to risk management and compliance. This means there are lessons for all of us in a resource-constrained environment.On this episode, I’m speaking to Sabrina Segal. She began her career as a lawyer before recognising that working in the third sector — bodies that aren’t public or private sector, in other words, organizations undertaking social activities, like charities or NGOs — was what stimulated her.
In our discussion, we explore the challenges the sector faces and how they go about mitigating the broad range of risks they face. Whether that’s humanitarian charities deploying aid workers into disaster or war zones or even running a charity in a developed country that relies heavily on volunteers. All pose huge challenges from a human risk perspective.To find out more about Sabrina, connect with her on LinkedIn: https://www.linkedin.com/in/smsegal/For her Tolerable Risk podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9iZWVuZXJzNzY3LnBvZG9tYXRpYy5jb20vcnNzMi54bWwThe Human Risk podcast is a Human Risk production: www.human-risk.com

When we are successful, is it down to skill or luck? All too often, we’re inclined to believe the former of ourselves and other people with extremely negative consequences. On this episode, I’m speaking to Odessa Hamilton. She’s a doctoral researcher at University College London and a behavioural science researcher in the Inclusion Initiative of the London School of Economics that explores how we can make workplaces more inclusive using Behavioural ScienceTo find out more about Odessa: https://www.lse.ac.uk/tii/people/odessa-hamiltonFor more on the Inclusion Initiative: https://www.lse.ac.uk/PBS/archive/tiiTo hear the episode featuring her Inclusion Initiative colleague Cécily Josten: https://www.humanriskpodcast.com/cecily-josten-on-the-future-of-work/To hear the episodes featuring Inclusion Initiative Director Dr Grace Lordan:https://www.humanriskpodcast.com/dr-grace-lordan-on-inclusion/https://www.humanriskpodcast.com/dr-grace-lordan-on-privilege/https://www.humanriskpodcast.com/dr-grace-lordan-on-thinking/

What skills do people need to succeed in the 21st century? On this episode, I’m speaking to Cecily Josten. I’m speaking to Cecily Josten. She’s a Fellow at the Inclusion Initiative from the London School of Economics that explores how we can use Behavioural Science to make workplaces more inclusive.Cecily’s areas of interest include the skills of the future and the future of work — how can we measure inclusion? — what determines success?To find out more about Cecily: https://www.lse.ac.uk/PBS/People/Cecily-JostenFor more on the Inclusion Initiative: https://www.lse.ac.uk/PBS/archive/tiiTo hear the episodes featuring Inclusion Initiative Director Dr Grace Lordan:https://www.humanriskpodcast.com/dr-grace-lordan-on-inclusion/https://www.humanriskpodcast.com/dr-grace-lordan-on-privilege/https://www.humanriskpodcast.com/dr-grace-lordan-on-thinking/

Why does success not always bring happiness?On this episode, I speak with Laura Gassing Otting, who, in her own words, helps leaders get unstuck. She is a best-selling author who has previously set up a recruitment agency, helping many leaders to manage their careers on their terms and to carve their own paths. As you'll hear, that means removing some limiting factors like impostor syndrome or having your success defined by others. And she's helped people to get the best out of themselves. If you're a regular listener to the show, you'll know that I like having people who bring a fresh perspective and help us think differently about the world. As someone who's moved from a corporate career to being self-employed and branching out into a career path that I've defined for myself, I spent a lot of time thinking about what success means when there's no longer a well-trodden path to follow. You have to start working these things out for yourself. What Laura has to share is fascinating. We often have a view of what success means and how we will get there. Though, when we do reach those pinnacles, it can often be quite disappointing. So if we want to get the best out of ourselves and others, we should listen to people like Laura, who can show us where the traditional models might have flaws. To find out more about Laura, visit https://www.lauragassnerotting.com/For more on the 1980s TV series Dynasty https://dynastytv.fandom.com/wiki/Dynasty_(1981)You can see Laura’s TED Talks: ‘Stop Asking How I Can Help’ https://www.youtube.com/watch?v=XYMM9joekdE‘Why Doesn’t Success Bring Happiness’ https://www.youtube.com/watch?v=be_DhgIVqoIFor more on Laura’s books: https://www.lauragassnerotting.com/books

This episode of the show is an extended version of an interview recorded for the European Compliance and Ethics Community 2022 Conference, a virtual event broadcast from Munich, Germany.The idea was to bring some local flavour to Europe’s largest Compliance and Ethics event. Since the conference was held in October in Munich, we decided we’d speak to someone who is a prominent figure involved with Oktoberfest. Michael Käfer is the host of one of the most well-known and popular tents at the fest. If you’ve seen photographs of celebrities at the Oktoberfest, chances are they’ll have been at Käfer. He’s also the owner of one of Munich’s most exclusive restaurants — where we recorded the episode — a chain of delicatessens and an events catering business. He’s a Munich celebrity with some fascinating tales to tell.During his lifetime, Michael has played host to countless celebrities, set up a nightclub and run a highly successful business. Of particular interest to us, from a Human Risk perspective, Michael is running a business in a highly regulated industry, where he has to manage strict safety regulations and high standards. At the same time, he needs his staff to show flair and creativity in the kitchen and be incredibly engaging and human in providing exceptional service in his business. In our discussion, we look at Michael’s business and what drives him as a business leader. I ask him how he manages Compliance and innovation while respecting tradition and why vegetarianism is akin to digitisation in his business. Michael also provides fascinating insights about how he runs one of Munich’s iconic brands. For more on the Käfer vegetarian restaurant, visit: https://www.feinkost-kaefer.de/greenbeetleMichael’s surname, the name of his business, Käfer, also means beetle and ladybird (ladybug for American listeners), which is why the company uses a ladybird as an instantly recognisable icon. For more not this see here: https://www.feinkost-kaefer.de/geschirr-accessoires/kaefer-klassik/In our conversation, Michael explains how it came about and how chance led to his family being granted a coveted permit to run an Oktoberfest tent. You can see more about this here: https://www.feinkost-kaefer.de/oktoberfest.We also explore his passion for Bayern Munich football club, what he loves about the city and his recommendations for anyone visiting. You will hear wonderful stories, fascinating business insights and valuable compliance lessons with a uniquely Bavarian flavour.My huge thanks to EQS Group, the organisers of ECEC2022, for making the interview happen and inviting me to do it as part of the conference. You can find out more about their innovative products for Compliance, Investor Relations and Whistleblowing here: https://www.eqs.com/en-gb/.To learn more about the European Ethics & Compliance Community and pre-register for the 2023 event, visit: https://www.ecec-community.com/.The video of my interview with Michael will be available here: https://www.ecec-community.com/session/human-risk.For more about Käfer, visit https://www.feinkost-kaefer.de/.To see Michael’s book Der Geliehene Freund (the borrowed friend): https://www.edelbooks.com/book/der-geliehene-freund-hardcover-978384198179/

What risks do emerging technologies like the Metaverse and Empathic AI pose? While most of us are aware of data privacy and manipulation risks, we tend to think of them in the context of known technologies like social media. What happens when the tech becomes more immersive? The answer is that areas like human rights come under threat. On this episode, I’m joined by Kate Jones, an Associate Fellow at Chatham House, an independent policy institute. She began her career as a government lawyer and became a diplomat before developing an interest in human rights and emerging technologies. In her research, Kate explores topics such as governance of new technologies, the ethical implications of artificial intelligence and the prevention of online harms and political manipulation. In a wide-ranging discussion, Kate and I explore:* How her career took her from the law, to diplomacy and onto the risks of emerging tech* The Metaverse and the rationale for regulation in emerging tech;* The need for governance over the deployment of emerging tech;* Human rights: what they are, how they are sadly misunderstood and how the human rights movement is shooting itself in the foot;* AI, ethics and human rights * The risks of empathic AI * The future of managing the risks of emerging tech* The relevance of ESG to emerging managing emerging tech risk; and* The role investors can play in resolving this. 
To find out more about Kate, visit her website: https://katejones.uk/ 
For more on her work with Chatham House: https://www.chathamhouse.org/about-us/our-people/kate-jonesTo read her paper on Online Disinformation and Political Discourse: Applying a Human Rights Framework: https://www.chathamhouse.org/2019/11/online-disinformation-and-political-discourse-applying-human-rights-frameworkDuring our discussion, we also talk about:
The article that Kate wrote on the importance of regulating the Metaverse: https://www.worldpoliticsreview.com/the-metaverse-like-regulating-social-media-but-on-steroids/The Metaverse: https://www.wired.com/story/what-is-the-metaverse https://www.vice.com/en/article/93bmyv/what-is-the-metaverse-internet-technology-vr https://www.forbes.com/sites/deborahlovich/2022/05/11/what-is-the-metaverse-and-why-should-you-care/The EU Digital Services Act: https://digital-strategy.ec.europa.eu/en/policies/digital-services-act-packageGDPR, the General Data Protection Regulation: https://gdpr-info.eu/The UK Human Rights Act: https://www.equalityhumanrights.com/en/human-rights/human-rights-actThe UN Human Rights Council Panel on Disinformation & Human Rights: https://www.ohchr.org/en/statements-and-speeches/2022/06/high-level-panel-discussion-countering-negative-impact
Caroline Criado Perez’s Invisible Women: https://carolinecriadoperez.com/book/invisible-women/
The UN Sustainable Development Goals: https://sdgs.un.org/goalsEmpathy in AI: https://www.kairos.com/blog/empathy-in-ai-series-part-1-what-is-empathy

What does comedy have to do with cyber risk? More than you might think. My guest on this episode Ian Murphy specialises in both, using comedy to produce content that makes people more aware of cyber security risks.Ian is the founder of CyberOff, which in his words “breathes life into cyber security training”. He does that using incredibly compelling content that relies heavily on comedy.During our discussion, we explore how Ian went from being a semi-professional football player via the British Ministry of Defence and then onto CyberOff. On the way, he provides insights about growing up in Liverpool and some very frank views about what’s wrong with way many organisations approach cyber risk. What Ian has to say is just as relevant to other contexts like ethics and compliance. To find our more about Ian’s work visit https://www.cyberoff.co.uk/To find Ian’s content on social media, visit:Facebook — https://www.facebook.com/cyber0ffLinkedIn — https://www.linkedin.com/in/ianmurphy/Twitter — https://twitter.com/CyberOffUKDuring our discussion, we talk about:UK TV quiz show Red or Black -https://en.wikipedia.org/wiki/Red_or_Black%3FYou can watch some of Ian’s appearance here: https://www.youtube.com/watch?v=34oA76GbaykTV presenters Ant & Dec who hosted Red or Black - https://www.antanddec.com/Simon Sinek on Leadership - https://www.youtube.com/watch?v=nSUJwmPQEygScouse, the dish that gives Liverpudlians their nickname - https://www.nationaltrust.org.uk/speke-hall-garden-and-estate/recipes/scouseA series of sketches called The Scousers by comedian Harry Enfield (https://en.wikipedia.org/wiki/Harry_Enfield) - https://en.wikipedia.org/wiki/The_ScousersYou can watch an example of a sketch here: https://www.youtube.com/watch?v=HaccLMuLa7oAnfield, the home of Ian’s football club Liverpool FC - https://en.wikipedia.org/wiki/AnfieldThe City of Liverpool - https://en.wikipedia.org/wiki/LiverpoolSome of Ians’ videos:- Password requirements - https://twitter.com/CyberOffUK/status/1529739693784547328?s=20&t=23ts84mnHDzBrkYAXvC-mA- Daniel Radcliffe rap - https://www.linkedin.com/posts/ianmurphy_cybersecurity-securityawareness-cyber-activity-6967774282244345856-NJ6i?- Spice Girls theme - https://twitter.com/CyberOffUK/status/1529031999272411138?s=20&t=xrGia5NvbcEqxzJcAiLeaQ- Professor Brian Cox theme - https://twitter.com/CyberOffUK/status/1527207648172589057?s=20&t=xrGia5NvbcEqxzJcAiLeaQ- Rick Ashley theme - https://twitter.com/CyberOffUK/status/1522174477655814145?s=20&t=xrGia5NvbcEqxzJcAiLeaQ

What do Magic and Alchemy have to do with human decision-making?This episode — the 200th! — is the second part of a discussion with Paul Craven and Rory Sutherland. If you missed the first episode, I recommend starting with that, as some topics flow across both halves. You'll find it here:https://www.humanriskpodcast.com/rory-sutherland-paul-craven-on-alchemy-magic/Paul began his career in Finance with over 30 years working for Schroders, PIMCO and Goldman Sachs and now works in Behavioural Science. Rory is the author of Alchemy: The Surprising Power of Ideas That Don't Make Sense and the Vice Chairman of Ogilvy. Links that are relevant to the show:Paul Craven - https://www.paulcraven.com/Rory Sutherland - https://www.linkedin.com/in/rorysutherland/?Rory's book Alchemy - https://www.penguin.co.uk/books/430379/alchemy-by-rory-sutherland/9780753556528The Walton Ten Foot Rule - https://www.walmartmuseum.com/content/walmartmuseum/en_us/timeline/decades/1980/artifact/2648.html#:~:text=The%2010%2Dfoot%20Rule%20is,if%20I%20can%20help%20them.%E2%80%9DDeirdre McCloskey on 'Sweet Talk' - https://www.deirdremccloskey.com/docs/humanomics.pdfAn interview with Kumal Gahotra of Ford where he talks about the emotions involved in customer's car purchasing decisions: https://s23.q4cdn.com/799033206/files/doc_events/archive/Ford-2019-JPM-Auto-Conference-Transcript.pdfAn article on FAB - Features, Advantages & Benefits - https://www.scottyschindler.com/selling-with-fab-features-advantages-and-benefits/The David Ogilvy advertisement for Rolls Royce that references the noise the clock makes: https://swiped.co/file/rolls-royce-ad-by-david-ogilvy/The Chanson de Roland - https://en.wikipedia.org/wiki/The_Song_of_RolandJean-Paul Sartre - https://en.wikipedia.org/wiki/Jean-Paul_SartreThe Theatre of the Absurd - https://en.wikipedia.org/wiki/Theatre_of_the_absurd

Franz Kafka - https://en.wikipedia.org/wiki/KafkaTristan Harris' article on how technology is hijacking our minds - https://medium.com/thrive-global/how-technology-hijacks-peoples-minds-from-a-magician-and-google-s-design-ethicist-56d62ef5edf3Morgan Housel's book The Psychology of Money - https://www.google.co.uk/books/edition/The_Psychology_of_Money/5HrrDwAAQBAJ?hl=en&gbpv=0A video demonstrating Tesla's Dog Mode - https://youtu.be/T2rbdMlmpYYJoshua Jay 'How Magicians Think' - https://www.vanishingincmagic.com/magic-books/how-magicians-think/Scott McCloud's book 'Understanding Comics' - https://scottmccloud.com/2-print/1-uc/index.html To hear previous episodes of the show featuring:Paul - https://www.humanriskpodcast.com/paul-craven-on-magic-money/Rory - https://www.humanriskpodcast.com/rory-sutherland-on-compliance/Rory & Gerald Ashley Part One - https://www.humanriskpodcast.com/rory-sutherland-gerald-ashley/Rory & Gerald Ashley Part Two - https://www.humanriskpodcast.com/gerald-ashley-rory-sutherland/Paul & Gerald Ashley Part One - https://www.humanriskpodcast.com/gerald-ashley-paul-craven/Paul & Gerald Ashley Part Two - https://www.humanriskpodcast.com/paul-craven-gerald-ashley/