
The DEX Show: A Show for IT Change Makers
The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.
Latest episodes

Sep 6, 2022 • 18min
Reality Bytes #5: AI & the Application Avalanche
Welcome to the latest installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX.In this episode, the DEX Hub’s Sam Holzman joins technologist Oriana Ott, discussing two timely issues impacting today’s IT leaders and digital workers alike:SaaS Sprawl and what happens when too many apps flood the digital workplace.Automation anxiety: how do IT pros really feel about AI and automation?For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Aug 30, 2022 • 28min
The Future of Work w/ Kelly Monahan (Meta)
Do you ever wish you had a crystal ball to get a glimpse of what your future might look like? Well if you’re wondering about your workplace, you’ve come to the right show. In today’s episode, we chat with Kelly Monahan, Director of Future of Work at Meta, to get her insight on what might be in store for us in the ever-evolving work landscape. As we continue to make the transition into fully remote or hybrid work, new challenges present themselves all the time. But the key to success is getting people to think differently. Join us as we discuss:The current blending of physical and digital environments in the workplace Positive and negative human impacts we need to anticipate when it comes to the MetaverseWhat IS the future of work? Plus, Kelly’s best advice for adapting to that shift For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Aug 23, 2022 • 20min
Reality Bytes #4 – Great Experiences on Sysadmin Subreddits
Welcome to “Reality Bytes”, the DEX Show’s shot-within-a-show where journalists and technologists join up to dissect the biggest stories in DEX today.In this episode, Dina and Megan join Tim and Tom to discuss the following juicy topics:What does the money value of time (MVT) concept tell us about modern IT?How much of a role should IT play in training end users to get the most out of their technology?Check out Alan Nance’s article on MVT here and listen to his DEX Show appearance here. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Aug 17, 2022 • 36min
“The Wright Side of History” w/ Geoff Wright
In today’s episode, we welcome back a three-time returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner-Digital Experience at Mondelēz International to chat about the latest developments with Green IT and the aftermath of The Great ResignationWe discuss:Implementing sustainable computing initiativesThe immediate measures of energy conservation in organizations with Green ITBeing environmentally conscious without impeding employee’s productivity and needsFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Aug 9, 2022 • 18min
Reality Bytes #3 – IT’s shadowy experiences
Welcome to “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, the DEX Hub’s Sam Holzman and Megan Brake join technologists Dina Elshawaf and Orianna Ott, to discuss the following touchy topics with Tim and Tom:Employees bringing their own apps to work The at-work experiences of the IT pros themselves! For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Aug 2, 2022 • 28min
The Great Reset: a Crystal Ball Emergency w/ Alan Nance
The Great Resignation impacted the IT industry in a huge way. But now as we exit that era, it’s time to look to the future. Preparing for what comes next is crucial to the success of your business and improving your employee’s experience. In today’s episode, we’ll taking a look into the crystal ball to get a glimpse of the future with Alan Nance, Co-Founder and President of XLA Collab. Join us as we chat about the impact of the great resignation on the IT industry and what the landscape will look in the coming years as we are making the shift to an experience economy. We discuss:What lead to the Great Resignation, specifically in IT, and when will it end?Will there a Great Regret or a Great Reversal in our near future?The indicators that you should be looking for in the next few months that will determine the direction of the DEX hype cycle For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Jul 26, 2022 • 21min
Reality Bytes #2 – Across Disparate Clouds
Welcome to the second installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners with both perspectives on the topics that matter most in the world of DEX.In this episode, DEX Hub producer Kathryn Shea gets on the mic for the first time, joining technologist Dina Elshawaf, as well as Tim and Tom, to discuss the following juicy topics:Flexible workplace preferencesPersonas, HR & IT For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Jul 19, 2022 • 25min
The Power of The Team w/ Mary Patry
In the last few years, we’ve seen an awakening across the IT space of leaders working on one skill: empathy. The past outlook of IT, is that it’s a business sector focused on solving problems from employee submitted tickets. A face behind a computer. No need for anything beyond this. Our guest, Mary Patry, CEO, Executive Coach & IT Advisor at ITeffectivity, LLC, shares that the modern approach, led by CIO leaders, is to focus on employee engagement, experience and emotional health. We discuss: Moving from the triage approach of IT needs to prescriptive and preventative Why it’s important for CIOs to learn to lead with empathy The importance of company values, culture and connections For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Jul 12, 2022 • 23min
Reality Bytes #1 – Browsing for Your Flow
Welcome to a brand new DEX Show series, named “Reality Bytes”. This new show-within-a-show brings together Nexthink’s brightest minds from both the journalist/analyst and technology fields – providing listeners with two distinct perspectives on the topics that matter most in the world of DEX. In this episode, DEX Hub contributors Sam Holzman and Megan Brake and technologist Dina Elshawaf join forces with Tim and Tom to discuss the following juicy topics:Chrome in the workplace IT & the Flow State For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Jul 5, 2022 • 17min
Delete the Distance: Greeting a True Employee and User Experience
For years, as long as the lights stayed on green and the tech was working, IT employees had done their job while tucked away in a nondistrcipt cubicle. Fast forward to today and the hybrid work life as well as the growing need for user employee experience has revolutionized how IT is run. However, this creates a block: How do employers continue to cater to their customers while making sure their employees have the workspace and tools they need to thrive? In today’s episode, we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee and user in the IT industry. We discuss: How standardization helps the few not the masses The consumerization of digital transformation Why the employee experience and user experience is the future of IT For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.