MSP 1337

Ever feel like a punching bag when the phone rings and you have an upset client? Do you communicate with your clients outside of IT support? I sit down with Morgan Barse of Wing Woman to talk about Marketing and how the majority of marketing needs to start after you onboard your client. I learned a lot from Morgan's insights, and I think you will, too.

From Layoffs to job transitions in the channel. Desraie Thomas and I chat about cybersecurity and how it impacts us all. It doesn't just happen at work; yet, as employees, we have been given the tools and resources we don't often see at home. The kids and elderly are usually victims who never have their stories heard. Then, we wrap things up with a new approach to delivering Governance and Risk solutions into the channel.

Security Awareness and Skills Training is CIS Top 18 Control 14 is where Matt Lee of Pax8 and I sit down in our home offices to discuss the ins and outs of all nine safeguards. The importance of them and how they help your organization mature your workforce.

Cybersecurity should be front and center in every organization, and who you hire impacts how well you can implement it. In this episode, we discuss having the right staff and aligning with company expectations and goals. While not necessarily a cybersecurity focus, we highlight how cybersecurity plays a role in who you hire and what you might look for in your hiring process. Join me as I hear from Charles Love about his journey using a recruiter.

Social media lives Social media is somehow a part of our everyday lives, and we see different platforms that cater to varying types of communication and content. With that said, when we misuse the platforms or share too much, we potentially risk all that we care to protect. Join me as I discuss the ins and outs of the appropriate use of Social Media and some world observations on what we can do better.

Recruitment expert Ted White discusses aligning suitable candidates with MSPs, emphasizing the importance of cultural fit and virtual interviews post-pandemic. The podcast explores hiring challenges, identifying troubleshooters, and efficient recruitment practices within the MSP industry.

Ever wonder if you should be offering cybersecurity services? Are you taking on liability that isn't worth it? I sit down with Scott McCrady CEO of SolCyber to discuss the opportunities and benefits of partnering with an MSSP.

It is the Third Tuesday of the month, and we bring you to Control 13. This is an exciting Control (they all are) because it is often confused with being legacy, it is also potentially cost-prohibitive, and we believe it will likely only be doable when partnering with third-party resources. Matt Lee brings it home as he always does!

MSP spend a lot of time and energy trying to align with standards from one of the many frameworks that are out there to improve their cybersecurity posture. Whether you do it to meet regulatory requirements, or are just looking to improve your business operations, how do you know when you are failing or succeeding? I sit down with Jim Harryman of Kinetic Technology Group to discuss how evidence comes into play. Policy Process and People are key to collecting that appropriate evidence and Jim and I are going to talk through how to make it part of your cultural habits.

Tabletop exercises or simulations can be daunting and scary. Join me as I sit down with Sarah O'Kelley from Choice Cyber Solutions as we discuss some tips and tricks to success with your first Tabletop.