MSP 1337

If you are familiar with CIS v8 Top 18 then you might be comfortable talking about Security Awareness and Skills Training. I sit down with Jim Harryman of Kinetic Technology Group to talk about the Why and the Proof that ever solution provider should be considering in their own traning.

We are on Control 12 in our Fireside chat with Matt Lee and are digging into a control with only one IG1 safeguard and only one IG3 safeguard. Network Infrastructure comes with some rabbit holes and tangents, but I think you will find that this control is essential to most MSPs.

As an MSP, many decisions go into taking on a new client or getting rid of an existing one. I sit down with Charles Love of Showtech Solutions to discuss when the decisions are tied to cybersecurity and where one should consider drawing a line in the sand.

What does it look like to have an employee request approval for a specific tool? Do you have an evaluation process? What types of risks are introduced that you need to consider when evaluating a new vendor, product, or service? All of these questions and more are discussed with Chad Holstead of BKS Group.

Exploring the role of Cork in cyber insurance, likening it to Aflac for medical insurance. Discussing challenges with insurance questionnaires, coverage, software updates, legacy systems, client engagement, and the benefits of cyber warranty for small businesses.

Storage costs are relatively cheap compared to the cost of storage, but one might say that data recovery is where most MSPs have been very successful. Years back, we were challenged with costs around storage and destination fees costs, so we had to be selective about what we backed up. In today's world, the cost of storage is relatively cheap in comparison, but so many new variables complicate this process. Listen to Matt Lee of Pax8 as we dive deep into CIS Control 11 Data Recovery and explore all five safeguards.

Data protection is tough when you don't know where your data is or who might have access to it. Join me as I sit down with Prandar Das, cofounder of Sotero, as we discuss the challenges and the opportunities that AI and LLM bring as we continue to look at better ways to protect data. Stick around for the four tips to follow on your own journey to protect your data.

How many buzzwords do we have in the MSP world? MSP, MSSP, Web 2.0, AI? At any rate, we now have AI as a buzzword to deal with. Kidding AI is a lot more than a buzzword. Join me as I discuss AI and the risks of AI with Jim Harryman of Kinetic Technology Group.

How we manage our time for a work life balance plays a role in how we work in both in our strategic and tactical workflow. I sit down with Jason Slagle of CNRW to discuss how important keeping track of what we do in a planner or in our PSA or other tools is critical when things happen. Evidence is hard to come by after the fact.

I have heard MSPs say, "we just eat the cost for some services." Whether they are services you have implemented internally are not, it doesn't mean you shouldn't sell those services. Liste to Bill Mulcahey of M6 Technology share his challenges and opportunities. Remember forward progress is good progress!