The Workplace Communication Podcast

No matter how hard we may try to control business outcomes, nothing ever goes perfectly according to plan. In fact, sometimes, things go so far off the tracks that we may be drawn to protect ourselves – to hide all possible traces of our missteps. On this episode of The Workplace Communication Podcast, we’re talking with Alyssa Cox, Founder at Blue Swift Consulting about how taking an intentional approach to learning from failure provides not only the opportunity to learn, but to identify the unremediated root causes of failure so they don’t continue to drive future failures and break apart teams. Leadership tips you won’t want to miss: 🎙️ Turning feedback that doesn’t quite hit the mark into actionable feedback – both as feedback deliverer and receiver 🎙️ Looking at project status evolution as an indicator of workplace culture 🎙️ How retrospective feedback gets you stuck 🎙️ The leadership responsibility of structuring feedback moments and how to do so 🎙️ Questions to ask during interviews to determine if you’re stepping into a risk-aversive or a risk-inclined workplace culture If you’re looking to shift from blame towards making learning from failures a frequent and collaborative experience in your organization, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Alyssa Cox’s contact information: Website LinkedIn Podcast: The Change Artist Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Succeeding in a global business environment isn’t as easy as one might think. It’s not as straightforward as knowing that there’s a market for your product or service. Global expansion requires building strategic partnerships, having negotiation skills that respect cultural boundaries and knowing how to build and maintain trust with employees and customers from multicultural backgrounds. On this episode of The Workplace Communication Podcast, we’re joined by Rajesh Kumar, CEO & Founder at Global Strategic Advisory, who draws on his long-standing experience in international business to share with us how to develop cross-cultural skills as a leader. Leadership tips you won’t want to miss: 🎙️ The defining cultural differences that you need to know to succeed in doing business globally 🎙️ Reflections on which party should be responsible for adapting their approach 🎙️ The importance of relying on a local guide to understand cultural norms 🎙️ Tips for successfully negotiating across cultures 🎙️ Shifting from a contractual to a relational approach for greater success in partnerships Dr. Rajesh Kumaris CEO & Founder of Global Strategic Advisory, where he helps international brands navigate cross-cultural differences and avoid multi-billion expansion mistakes. If you’re looking to learn how to identify and smoothly navigate cultural differences in business, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  For a full written transcript of the episode, please see the show notes at the link above. Rajesh Kumar’s contact information: Website Book LinkedIn Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Is being data-driven something that you use to describe yourself? Have you ever stopped to reflect on where data may be driving your decisions in the wrong direction? On how it can so commonly be influenced by how it’s gathered and the assumptions and bias that we unknowingly build into our data. On this episode of The Workplace Communication Podcast, Tim Cakir, Growth Consultant shares how a data-informed approach may bring you closer to the business results you’re seeking. Leadership tips you won’t want to miss: 🎙️ Why putting “data-driven” on your CV might be a bad thing 🎙️ The safety of using a data-driven approach – and why it’s holding you back 🎙️ Tips on how to advocate for a data-informed approach to decision-making 🎙️ Reflections on the bias that is built into data 🎙️ How minimizing risks minimizes growth Tim Cakir helps founders and entrepreneurs drive growth through collective intelligence, tooling and systems. If you’re looking to find ways to make the data you collect within your organization even more useful, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Tim Cakir’s contact information: Website: https://timcakir.com/ LinkedIn: https://www.linkedin.com/in/timycakir/ Twitter: https://twitter.com/CakirTim Other: https://thegrowthletter.substack.com/ Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

The COVID-19 pandemic has completely reshaped the role of HR in the workplace. From navigating employee relations to health and safety to staying on top of ongoing compliance changes, the vital role of HR professionals has been more evident than ever before. On this episode of The Workplace Communication Podcast, we’re talking with Neil Cosby, Senior Executive HR Consultant at HR Covered, who shares the good, the bad and the ugly of what’s been happening lately with COVID-19 and the HR industry. Leadership tips you won’t want to miss: 🎙️ Mitigating risk of liability amidst confusing and constantly changing government directives 🎙️ Navigating the lifting of workplace restrictions with high-risk employees 🎙️ The risk of not being adequately informed of employment law changes throughout the pandemic 🎙️ Why you need to pay attention to the ongoing renegotiation of the employer-employee contract Neil is a seasoned Senior Human Resources professional with experience across a variety of industries in the private sector and non-profit sector. His background includes systems review, development and re-design in recruitment/talent acquisition, training/organizational development, health & safety/wellness, labour and employee relations and performance management. Neil is a true believer in the necessity for solid HR infrastructure in any organization that must be aligned with the overall business goals and objectives.    If you’re looking to learn tips from an HR expert on how to successfully navigate the constant changes of the pandemic in your business, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Neil Cosby’s contact information: Website: https://www.hrcovered.com/ Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

“Are you in it for the money and the position, or are you in it because you want to be of service to your team and help them to be the best that they can be?” On this episode of the Workplace Communication Podcast, Michelle Ray, Founder and Leadership Expert at Lead Yourself First Enterprises talks about how it’s time to take a real hard look at how the values that drive organizations and leaders influence decisions. As Michelle asked, “is it the great resignation or is it the great reawakening?”. It’s about time that we all sit with this hard truth for a moment. Leadership tips you won’t want to miss: 🎙️ The new realities that are demanding the attention of leaders today 🎙️ The personal values realignment that is underlying drastic change in the market 🎙️ How seeing yourself as a citizen of the world makes you a better leader 🎙️ Tips on how leaders can rethink, respond and reinvent their approach to meet the demands of the current climate Born in Australia and now residing in Vancouver, Canada, Michelle Ray is leadership keynote speaker, entrepreneur, author and speaking hall of fame inductee. She established her speaking, training and consulting business in 1995 and has since worked with clients around the world, delivering her powerful messages on real time leadership, accountability, change and building outstanding workplaces. If your organization is looking to come out of The Great Resignation with as few bumps and bruises as possible, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Michelle Ray’s contact information: Website: www.michelleray.com Book: https://www.michelleray.com/leading-in-real-time-book/ LinkedIn: https://ca.linkedin.com/in/michellerayspeaker YouTube: https://www.youtube.com/user/michellespeaker Facebook: https://www.facebook.com/MichelleRayCSP Twitter: https://twitter.com/MichelleRayCSP Instagram: https://www.instagram.com/michelleraycsp/ Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

If there was one thing that Patrick Cootes could change in the world, it would be changing human psychology so that having your beliefs challenged would be an enjoyable experience. Imagine a world in which everyone simply loved learning. Where conversations about difference of opinion drew people together rather than pushed them apart. Where everyone took time to reflect on new perspectives and was willing to consider gaps in their own knowledge and life experience.  On this episode of The Workplace Communication Podcast, Patrick Cootes, Head of Product and Chief Learning Officer at Mindstone Learning joins us to talk about building a culture of excellence in the workplace through fearless feedback. Leadership tips you won’t want to miss: 🎙️ Why supporting self-directed learning leads to faster and more effective outcomes 🎙️ How risk tolerance impacts the ability to receive critical feedback 🎙️ Depersonalizing feedback for greater impact 🎙️ Leaving the decision of feedback implementation to the receiver Patrick Cootes is a former high-school teacher and head of Sixth Form with 18 years experience teaching Philosophy and Religion (and trying to get kids into university) before jacking it all in to co-found an EdTech startup. At Mindstone we're working to put learning in the hands of the individual learner rather than the employer or educational institution. If you’re looking to build a culture of continual growth and learning, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

Whether you love it, hate it, or are somewhere in between, video calls and virtual meetings are undoubtedly here to stay. Heck, my kids don’t even know how to hold a phone up to their ear so they can hear the person talking. On this episode of The Workplace Communication Podcast, we’re talking with Lauren Sergy, Communication and Public Speaking Expert at Up Front Communication about all things virtual communication. We touch on why these calls can be so exhausting and explore ideas on what you can do to make them truly work for both you and your team. Leadership tips you won’t want to miss: 🎙️ Critically evaluating when to use video calls for maximal impact and efficiency 🎙️ What to do when you realize you’ve just become the new star of a Zoom blooper reel 🎙️ Tips to protect your energy to prevent Zoom burnout 🎙️ Defining flexible guidelines for on-camera expectations based on event type and        explicitly sharing expectations prior to events Lauren Sergy is a communication skills expert specializing in interpersonal communication and public speaking skills for leaders. She has worked with clients and audiences across Canada, the US, the UK, and Europe. If you’re looking to throw some life back into your virtual meetings, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Lauren Sergy’s contact information: Website: https://laurensergy.com Book: http://unmutebook.com LinkedIn: https://www.linkedin.com/in/laurensergy/ YouTube: https://www.youtube.com/c/LaurenSergy1 Twitter: https://twitter.com/lsergy Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

You’re in a management position and yet, you’ve never been trained on how to manage people. Yikes, right? How do you inspire people to follow your leadership? More importantly, how do you do this when you’re not even confident that you should have been promoted in the first place? On this episode of The Workplace Communication Podcast, Michael Teape, Co-Founder and Lead Trainer at Teape Training International, shares the 5 pillars of influential executive presence. So you can stop sweating and start leading. Leadership tips you won’t want to miss: 🎙️ Why pretending you know everything will simply never work 🎙️ How authenticity and consistency build trust 🎙️ Tips to enhance your ability to consistently lead in a way that is authentic to you 🎙️ The role of self-reflection and gathering feedback in leadership growth Since 1994, Mike has been conducting business and personal effectiveness design and delivery training, coaching, train-the-trainer, and training strategy development for a wide spectrum of clients. He works for global corporations, leading training firms, and universities as well as small and middle market businesses. Mike has obtained unique and relevant market experience in helping companies achieve their goals. Training globally provided him with a rich understanding of cultural differences as well as global experience in train the trainer skills. If you’re looking to build your confidence as a leader, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Michael Teape’s contact information: Website:  https://www.teapetraininginternational.com/ LinkedIn:  https://www.linkedin.com/in/teapetraining/ Facebook: https://www.facebook.com/teapetraining Twitter: https://twitter.com/teapetraining?lang=en Freebie: https://tti-signup.ck.page/eguide Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Work from home.  Return to the office.  Work from home.  Return to the office.  Work from home.  Return to the office.  Regardless of your preference between the two, it’s a dance that most everyone has long become fed up with. Join us on this episode of The Workplace Communication Podcast as we talk with Simon Trevarthen, Founder and Chief Inspiration Officer at Elevate Your Greatness, as we explore how to boost your team’s resilience in a time when frustrations are high and energy is running low. Leadership tips you won’t want to miss: 🎙️ Tips to boost your team’s resilience during times of disruption 🎙️ Defining the elements of a resilient team 🎙️Shifting your attention to finding your points of control amidst never-ending uncertainty 🎙️ Why letting go of the notion of bouncing back from this pandemic will enhance resilience Simon T. (Trevarthen) is a premier speaker on resilience, inspiration and innovation. As a presenter, Simon has the rare ability to energize audiences while delivering personal, professional and business growth insights.  Founder and Chief Inspiration Officer of Elevate Your Greatness, Simon focuses his energy on helping others find and ignite their passion for achieving their greatness.   Simon has facilitated hundreds of sessions and sparked energetic conversations about innovation and business transformation. An international keynote speaker, Simon has addressed over 50,000 people at conferences, training seminars and workshops. If you’re looking for some ideas on how to support your team through yet another unexpected wave of COVID, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Simon T’s contact information: Website: https://elevateyourgreatness.com/ LinkedIn: https://www.linkedin.com/in/simontrevarthen/ YouTube: https://www.youtube.com/channel/UCKZeA3SiGW9vvjRNq1dWxlA Instagram: https://www.instagram.com/simon_trevarthen/ Twitter: https://twitter.com/SimonTrevarthen Facebook: facebook.com/elevateyourgreatness Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

In many ways, 2021 felt like climbing one of those mountains where each time I thought I was *almost* at the peak, I’d wind the corner to realize that the peak was actually nowhere near. So what do you do but just keep putting one foot in front of the other – while also trying to take moments to just pause and be present through the journey. In this solo episode, I get real about the challenges faced in 2021 that led someone to recently ask me if my business is still “a thing” (hint: yep, thank goodness, it’s more than just a thing 😉). I share my lessons learned and our plans for where we’re heading for 2022. Not in hopes that you’ll learn from them. But in hopes that you’ll realize that there are lots of other people up there on that mountain with you, even if you can’t see them. So throw on your own hiking boots and join me for the ride that 2022 will undoubtedly bring If you’re feeling alone amidst the struggles of the past year, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Lindsay’s contact information:  To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes