The Workplace Communication Podcast

The golden rule that you should treat others the way you want to be treated yourself never quite made sense to Julie Pham. What if the way you like to be treated doesn't quite hit the mark with others? As CEO and Founder of CuriosityBased and author of 7 Forms of Respect, Julie's research has redefined the meaning of respect, as a dynamic, subjective concept that means different things to different people. On this episode of The Workplace Communication Podcast, Julie shares the 7 forms of respect from her research and reflections on how to negotiate expectations surrounding respect in a way that works for all. Leadership tips you won't want to miss: 🎙️ The subjectivity and cultural impact of how we each define respect 🎙️ Why curiosity isn't a trait or a skill, but an ongoing practice 🎙️ Why practicing curiosity also requires letting people get curious about you 🎙️ Defining the forms of respect you need, which you are ambivalent about and those you actually dislike 🎙️ Dynamically negotiating how respect is defined and communicated Dr. Julie Pham is a Cambridge trained historian who got her real-life MBA by running her family's Vietnamese language newspaper before working in the tech industry. In the middle of the pandemic, she left her cushy executive job to start her own company, CuriosityBased, to help people practice curiosity at work, because that is where we spend most of our waking hours, and she is the author of the Amazon bestseller, 7 forms of respect: a guide to transforming your communication and relationships at work. If you're looking to rethink how you define respect in the workplace, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Julie Pham's contact information: Websites: https://curiositybased.com/ and https://formsofrespect.com/ Book LinkedIn Company Linkedin YouTube Facebook Instagram Article re: Julie's father Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

When a decade of building a reputation as a networking expert became irrelevant overnight, as in-person events disappeared, Robbie Samuels swiftly shifted his focus to virtual events building a thriving six-figure business based on all-new revenue streams. On this episode of The Workplace Communication Podcast, Robbie and I discuss concrete steps that you can implement today to build a successful business, regardless of the size of your mailing list. Leadership tips you won't want to miss: 🎙️ Gathering diverse feedback starting right from idea generation 🎙️ How slowing down the validation process will speed you up in the end 🎙️ The importance of using the right language for your ideal buyer 🎙️ Concrete ideas (and a template) for how to wake up your network Robbie Samuels is an author, speaker and business growth strategy coach who has been recognized as a networking expert by Harvard Business Review, Forbes, Lifehacker, and Inc. He is also a virtual event design consultant and executive Zoom producer. He is the author of Croissants vs. Bagels: Strategic, Effective and Inclusive Networking at Conferences and has been profiled in Harvard Business Review, Forbes and Fast Company. He is also host of the On the Schmooze podcast and #NoMoreBadZoom Virtual Happy Hours. If you're an entrepreneur looking for hands-on business growth tips and strategies, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Robbie Samuels's contact information: Website Book LinkedIn YouTube Facebook Twitter Instagram Free downloads: Big Results Toolkit No More Bad Zoom Virtual Happy Hour Podcast Bonus Content for Robbie's first book Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

As a teenager who found his way into some pretty dark places over the years, Michael King felt like a misfit. When he began dating the youth pastor's daughter (yikes!), he somehow found his way to church. He found a place where he belonged. Following the footsteps of his youth pastor, he eventually became a pastor himself, ultimately working with leadership pipelines and successfully leading a large team within the church for close to 20 years. Until he hit burnout. On this episode of The Workplace Communication Podcast, as an Executive Coach and Founder of TEAMS.COACH, LLC, Michael shares tips on how to set clear and actionable goals, while building momentum and collaboration so you can turn organizational dreams into reality. Leadership tips you won't want to miss: 🎙️ Why committing to basic daily disciplines is key to reaching goals 🎙️ Gaining momentum by identifying and resolving barriers 🎙️ The importance of helping people understand they why behind your vision 🎙️ Making the hard decisions to remove the things that are slowing you down As an executive coach, Michael King helps high-level business leaders achieve measurable business growth through his proprietary T.E.A.M.S. Methodology. If you're looking to hit all of your KPIs without also hitting burnout, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Michael King's contact information: Website LinkedIn Facebook Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

According to Marlene Chism, conflict isn't the problem - mismanagement of conflict is. If you think of almost any conflict you've ever had, it can be traced back to a conversation that should have happened but didn't. As the author of From Conflict to Courage: How to Stop Avoiding and Start Leading, Marlene joins us on this episode of The Workplace Communication Podcast, Marlene joins us to talk about the role of avoiding, appeasing and aggression in conflict and guides listeners to reflect how identity drives behaviour. Leadership tips you won't want to miss: 🎙️ Why conflict can't exist without being fueled by an inner conflict 🎙️ How the key to inner peace is personal responsibility 🎙️ Recognizing and approaching the 3 different types of resistance 🎙️ Identifying the 4 main reasons for relationship drama Marlene Chism works with leaders to build drama-free cultures that drive growth and reduce costly mistakes. Marlene is known for helping managers address "the elephant in the room" and initiate conversations that get results. Marlene is a recognized expert on the LinkedIn learning platform, producing five educational video series on topics that include anger management, working with high conflict people, and having difficult conversations. She has a degree in Communications, a master's in Human Resources Development, and she's an advanced practitioner in Narrative coaching. Marlene is the author of five books including her latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading. If you're looking to change the role that conflict plays in your life, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Marlene Chism's contact information: Website Book LinkedIn YouTube Facebook Twitter Instagram: marlenechismconsulting Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Do you have clarity on your priorities to an extent that it is easy to make daily decisions on when to accept requests for your time? While many experts talk about the importance of saying no and others teach how to say no, Don Khouri, Executive Coach at Khouri Coaching, noticed that the real problem is that we don't like to say no. On this episode of The Workplace Communication Podcast, as author of When to Say Yes, The 5 Steps to Protect Your Time, Don teaches us what he's learned about the mindset of the most productive people when they say YES. Leadership tips you won't want to miss: 🎙️ Establishing criteria of what will (and will not) trigger reprioritization on your calendar 🎙️ Approaching delegating as creating a growth opportunity for someone else 🎙️ Shifting from "I don't have time" to "this is not a priority to me right now". 🎙️ Developing a road map for the priorities in your life Don Khouri is a speaker, author, and executive coach who helps executives and business leaders be more productive and profitable. He is the author of When to Say Yes, The 5 Steps to Protect Your Time. If you're looking to hit that magical state of productivity without intense stress, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Don Khouri's contact information: Website Book LinkedIn Facebook Twitter Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Having spent many years as the only woman executive on a team, Teresa Vozza spent much of her time looking to men as her role models. It was only after hitting the ER for a severe burnout that she could see the gender inequity and patriarchal systems that keep women from finding full command of their voice and their message. This was an episode that spoke straight to my heart. Join Teresa and I for the most recent episode of The Workplace Communication Podcast, where we explore how Teresa worked to change her old patterns and discussed her current mission of helping successful women become the voice in the room everyone listens to. Leadership tips you won't want to miss: 🎙️ Why living out of integrity will always catch up to you in the end 🎙️ Finding coherence in times of stress 🎙️ Using pattern interrupting to develop behaviour patterns that will serve you more 🎙️ Stepping out of the societal conditioning of patriarchy Teresa Vozza is an Executive Coach, NLP Trainer, and former Chief HR Officer. She is on a mission to help successful women become the voice in the room everyone listens to, so that they can influence, impact, and lead change masterfully. If you're looking to step out of stereotypical gender roles in the workplace, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Teresa's contact information: Website LinkedIn Instagram Other Video YouTube Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Marc Reifenrath started Spinutech as a Junior in College. By tapping into common sense, he built a company that experienced zero turnover in its first 10 years. ZERO!!!! As Spinutech reached a phase of rapid growth, he realized that the speed and rate of recruitment were negatively impacting the culture of his organization. Marc has spent 17 years perfecting Spinutech's now formalized onboarding process – a process that leaves Spinutech with turnover rates that are 20% lower than industry standards. Listen in to our most recent episode of The Workplace Communication Podcast to learn more about what Marc and his team do with each employee during their first 100 days at work, so you can work towards retention rates that are similar to those at Spinutech. Leadership tips you won't want to miss: 🎙️ How to develop an intentional process that will inject the DNA of your company into every new hire 🎙️ What Spinutech does to kick off onboarding, in hopes that each and every employee experiences the best first day they've ever had in a new job 🎙️ The importance of CEO involvement in building a lived vs. an aspirational workplace culture 🎙️ The top 2 factors to consider for each and every decision, that will you're your company culture aligned Marc Reifenrath is the CEO & Co-founder of Spinutech. He has scaled the company to 150+ team members while fostering a company culture that attracts A-players from diverse backgrounds. If you're looking to create an onboarding process that will create long-term employee loyalty and engagement, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Marc Reifenrath's contact information: Website LinkedIn YouTube Twitter Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

After getting passed over time and time again for promotions, feeling disrespected and even invisible at times, Ivna Currie, knew that something needed to change. She realized that she'd been taught to be a people pleaser – and that it wasn't getting her what she wanted in life. Ivna devoted herself to learning how to be more assertive. She ultimately got so good at it that she now helps misunderstood professionals speak up without coming across as rude or aggressive so that they can be taken seriously, respected and recognized. On this episode of The Workplace Communication Podcast, Ivna shares her best tips on how you too can become more assertive. Leadership tips you won't want to miss: 🎙️ Defining elements of being assertive vs. aggressive 🎙️ Identifying and eliminating the assumptions that lead to conflict and resentment 🎙️ Dealing with blame and criticism effectively 🎙️ How to extract yourself from cycles of judgment and defensiveness Ivna is a Forbes contributor, has a MBA from INSEAD, the leading MBA outside of the U.S., and lived and worked in 4 continents. If you're looking to find your voice without stepping over the voice of others, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Ivna Curi's contact information: Website: https://assertiveway.com LinkedIn: https://www.linkedin.com/in/ivna-curi-mba-67083b2/ YouTube: https://www.youtube.com/channel/UCEPOxnfBixJHg5g9N8uM44A Facebook: https://www.facebook.com/AssertiveWay/ Twitter: https://twitter.com/assertiveway Instagram: https://www.instagram.com/assertiveway/ Other: https://speakyourmindnow.libsyn.com https://assertiveway.com/free/ Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict

Odell Bizzell's career journey has spanned everything from high school candy store mogul to prison guard to Communication Expert. The common thread across all of his professional and personal experiences has been finding how we can all have a true impact through the decisions we make in our lives – impact on our culture, our communities, and our companies. It's our day-to-day conversations that spark growth and influence the impact we make in our lives. Join us for this episode of The Workplace Communication Podcast, where Odell and I explorehow intentional communication can enhance the quality of our lives. Leadership tips you won't want to miss: 🎙️ How people remember the moments of true connection in their lives more than anything else 🎙️ Shifting metrics to counting the talks rather than the costs 🎙️ The different levels of trust and how to meet people where they are in trust-building 🎙️ Getting clear on what builds and breaks trust for you Odell Bizzell is a nationally known blogger, speaker, author, and entrepreneur. He works with organizations that want their leaders to develop the skills necessary to thrive in a diverse workforce. If you're searching for more meaning and connection in your life and your career, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Odell Bizzell's contact information: Website LinkedIn YouTube Twitter Instagram FREE mini-course Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

As an educator, Barry found himself faced with a student who had just admitted that he'd missed course deadlines because he had a gambling problem and had stolen $300 from his sports team. In that moment, Barry had two choices. He could use his authority to scold the student for making bad choices. Or he could choose to try to see beyond his bad decision and truly connect with the student's common humanity. Barry knew that he could play a role in helping this student step into a new definition of who he was as a person. On this episode of The Workplace Communication Podcast, we're talking with Barry and I explore using a character first leadership approach that will enable you to identify issues at a deeper level and find solutions that really work. Leadership tips you won't want to miss: 🎙️ How character stands firmly in the face of ego 🎙️ The exponential power of recognizing character strengths in others that they cannot see for themselves 🎙️ Finding the right match of different character virtues to bring to each situation 🎙️ Showing up better each day without kicking yourself for the mistakes you've made in the past Barry Lewis Green is better known as the Unity Guy at Epic Engage. He's spent 40 years in leadership training and development and 27 years as a college business educator. He is purposefully passionate about character leadership and unity building. He is also the Producer and Host of TUGtv. If you're looking to dig into the core of what leading through character can bring to you and your team, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review. A written transcript of this podcast episode is available upon request. To request a copy, please send us an email. Barry Lewis Green's contact information: Website Book: Human Being Being Human LinkedIn Facebook Twitter Instagram TUGtv on Vimeo The Virtues Project Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes