Invisible Machines podcast by UX Magazine

How do AI agents fit into a strategy for increasing a business' longevity? Imagine having a conversational operating system for your organization that was always learning. The advanced orchestration of AI agents can create a broader technology ecosystem that sets a trajectory for organizational AGI. Whereas artificial general intelligence, or AGI, refers to a system of artificial intelligence that meets or surpasses human capabilities across a whole range of cognitive tasks. organizational AGI seeks to create the general intelligence it takes to run vast portions of a business. Robb Wilson, CEO and co-founder of OneReach.ai, coined the term OAGI and is joined by Josh Tyson, andExec Producer Elias Parker for a forward-looking exploration of organizational AGI. Create and orchestrate conversational AI agents: https://onereach.ai/ai-agents/?utm_source=soundcloud&utm_medium=social&utm_campaign=tanmay_bakshi_episode&utm_content=1 #AI #AIagents #OAGI #AGI #generativeAI #LLMs #UX #AIproducts #conversationalAI #AIforgood #Skynetnotyet

Rob Wilson shares insights on using AI agents to automate workflows, emphasizing starting small and scaling successfully. Explore AI's role in data extraction from sales calls, personalized finance content, debates, and decision-making. Learn about client selection for AI investment to drive growth in modern organizations.

Tech wunderkind Tanmay Bakshi, AI Architect at IBM, discusses AI's role in UX, automation at McDonald's, and the importance of curiosity-driven learning in technology. The conversation highlights the evolution of AI in daily interactions, minimizing costs by reducing task-switching, and the impact of passion and team dynamics on tech projects.

Journey into the innovative mind of Tom Gruber, co-founder of Siri and Chief AI Strategy Officer of Sherpa.ai. Robb and Josh welcome Tom for an enlightening exploration of humanistic AI—systems that augment and collaborate with humans, rather than replacing or competing with them. Using federated machine learning, Tom is working with Sherpa.ai to train advanced generative models on data in ways that maximize privacy and security. This creates opportunities to create safer personalized experiences, which the trio discusses along with exploring the value of designing around use cases related to accessibility. Check out Tom's website: https://tomgruber.org/

Greg Vert from Deloitte discusses how AI agents are changing HR, focusing on AI as the UI and fostering better automated experiences. They explore the evolution of business-tech relationships, human-machine collaboration in note-taking, redesigning jobs in the digital world, and the value of user experience. The podcast also delves into AI impact on the workforce, front-end experience excellence, and AI adoption in large enterprises.

Legendary tech journalist Kara Swisher joins Robb and Josh for a discussion about the early days of Silicon Valley and the shape of things to come. Her Boom Town column in The Wall Street Journal covered the early days of the internet, giving her access to key players like Marc Andreessen, Steve Jobs, Bill Gates, Jeff Bezos, Sheryl Sandberg, and Mark Zuckerberg. Swisher joins Robb and Josh to share insights from her new memoir, Burn Book, which reveals the tangled relationships between tech's largest power brokers from the vantage point of an embedded reporter. This episode offers brisk contemplations on how AI will impact business and design.

Learn about the inner workings of AI agents by watching conversational experiences in action. Annie Harshberger, Lead Experience Architect at OneReach.ai (https://onereach.ai/) takes Robb and Josh through an interactive demo of AI agents swarming together to automate complex scheduling requests. Annie has designed hundreds of conversational experiences orchestrating generative AI and other tools. Here, she shares insights into the design process as well as the coordinated effort taking place behind the scenes. This episode provides a crucial perspective for anyone trying to understand how AI agents can scale across an organization.

Robb Wilson, CEO of OneReach.ai, and Josh Tyson discuss the complexities of AI agents, the technology ecosystems they require, and how organizations can empower them. They explore the future implications of AI agents for software and productivity, emphasizing the need for infrastructure and ecosystem integration to ensure success in the age of AI.

Daniel Lametti and Joanna Kuc discuss creating an advanced chatbot for mental health journaling. They explore the use of conversational AI, linguistic biomarkers for mental health, and the challenges of participant engagement. The podcast highlights their innovative design process and findings in an engaging discussion.

As conversational AI continues to change the nature of UX, we're excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he's looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We've also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.