FutureWork Playbook

Host Natalie Pierce updates listeners on two past guests and introduces them to a new one.First, she highlights Daniel Robinson, a guest from the first episode of “The FutureWork Playbook” in 2021. Daniel is the co-founder and CEO of Red 6, a company that has revolutionized pilot training by bringing live in-cockpit AR training to the US Air Force. Red 6 has been “outrageously successful” since Daniel’s visit, Natalie explains, including securing major contracts with the US Air Force and partnering with Northrop Grumman.Second, she spotlights Samir Menon, CEO at Dexterity AI. When he visited back in the first season, Dexterity AI was doing groundbreaking work on how robotics could support and power human capabilities. It has since “transformed from a promising robotic startup into a global leader in warehouse automation,” Natalie says. Earlier this year, for example, the company secured $95 million in funding, reflecting strong investor confidence and accelerating development.Finally, Natalie welcomes Megan Ruan for the latest installment of the podcast’s series featuring 30 Under 30 industry partners.As the child of Asian immigrants, Megan remembers a pivotal early-career moment when she was invited to a dinner packed with leaders from across industries, all focused on elevating Asian entrepreneurs. That night, surrounded by changemakers from entertainment to publishing, she knew she wanted in. “I just wanted to join the movement—whatever that looked like,” she tells Natalie.Megan went on to help build Gold House Foundation’s venture arm, Gold House Ventures. By championing founders from the Asian and Pacific Islander community, the team has invested in 78 startups, powered an accelerator supporting over 115 companies, and helped unlock more than $2 billion in follow-on capital. Tune in to hear Megan’s story and how she guides founders to tell their stories that generate investor commitment.Episode HighlightsGold House Ventures works hand-in-hand with Gold House Foundation, routing fund profits to support the nonprofit’s efforts to move the needle for Asian Pacific Islander and diverse communities.The team blends “cultural insight and distribution advantage” with the usual investment metrics, putting founder-market-culture fit front and center rather than just product-market fit.As AI streamlines product development, Megan is clear: Founders need to show traction before fundraising. "You need to go out and test and iterate. With so many prototyping tools at your disposal, raising a pre-seed round without having tested the market is near impossible."Portfolio companies like Weee! and ChowBus tap into cultural affinity and nostalgia, forging strong loyalty among underserved users.Gold House focuses on “hidden giant markets”— industries overlooked by others where startups can gain a foothold before the bigger players take notice.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Megan RuanOrganization: Gold House VenturesConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to The FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Coral reefs generate $2.7 trillion a year by powering tourism economies, protecting coastlines from storms, and yielding medicines that fight infections and cancer. Yet 90% of the planet’s coral reefs could be gone by 2050 – a loss that Sam Teicher describes as an “ecological tragedy and a socioeconomic catastrophe.” That’s why he co-founded the reef restoration company Coral Vita. In this installment of the “FutureWork Playbook” series spotlighting clients on Forbes’ “30 Under 30,” Sam explains to host Natalie Pierce that Coral Vita uses land-based farming to grow climate-resilient corals up to 50 times faster than nature. With a resume that includes winning Prince William's Earthshot Prize and raising $8 million to close a Series A—the first for a coral restoration company—Sam shares insights about combining cutting-edge science with commercial viability. “To live in a world where we need to restore coral reefs is a pretty strong indictment,” he observes, “and also a testament about what people are willing to do and innovate on and push forward in order to ensure we can continue having a thriving planet.”Episode HighlightsCoral reefs generate $2.7 trillion annually and support 25% of marine life, yet we've lost half since the 1970s and are on track to lose over 90% by 2050.Coral Vita's land-based farms use microfragmentation technology to grow corals 50 times faster than natural rates while stress-hardening them through controlled temperature variations to create climate-resilient coral populations.The company operates on three revenue pillars: vertically integrated farms that serve as tourism attractions, technology licensing to other restoration practitioners, and coral relocation services for coastal development projects with survival rates up to 98%.Sam's work involves predicting coral reproduction with precision timing—within 45- to 90-minute windows during full moon cycles—using red-filtered lights underwater to avoid disrupting lunar cues that trigger mass spawning events.With farms in the Bahamas and Saudi Arabia, Sam describes the financial and technical considerations that inform broadening his work to develop farms around the globe. 💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Sam TeicherOrganization: Coral VitaConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

As Gunderson Dettmer celebrates clients on the Forbes “30 under 30” list, Emily Zhen reflects on her immigrant family's journey, her unique background spanning biology and finance at Wharton and her early role in healthcare investment banking at Goldman Sachs. Today, she is a principal at Zeal Capital Partners, where she deploys capital to close gaps in health, wealth, and skills. “I think a lot about holistic whole body care, and that involves every aspect of your life. It involves your financial wellbeing, it involves your workplace wellbeing, how you show up at work, and it involves your health,” she tells host Natalie Pierce. Tune in as Emily unpacks Zeal's approach to wellness that connects financial technology, workforce development and healthcare to create lasting impact across generations.Episode HighlightsEmily's experience as a first-generation American shaped her mission-driven approach to investing, seeing firsthand how economic mobility and education transformed her family's life.At Zeal Capital Partners, Emily started and leads the healthcare investing vertical and also invests in fintech and future-of-work solutions; as she explains, "holistic whole body care involves every aspect of your life," including financial wellbeing and workplace wellness.Emily describes how women weren't required to be included in clinical trials until 1993, highlighting the massive healthcare disparities that still exist. It’s vital to include not just women but racial minorities as well in such trials to ensure the science is accurate, she says.Emily highlights innovative companies in Zeal Capital’s portfolio, including Seven Starling for women's mental health, Icon Savings Plan for portable retirement benefits, and Daivergent for neurodivergent job training.Emily's "nudge and touch" philosophy emphasizes using AI and technology to enable and augment human relationships rather than replace them, particularly important in healthcare where personal connections with providers remain essential.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Emily ZhenOrganization: Zeal Capital PartnersConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode.This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Being an independent college admissions advisor opened Julia Dixon’s eyes to the industry’s unequal playing field, where those who can afford elite support get into elite universities. But she also saw how individual support can be a powerful tool to guide students in the admissions process. Her solution? ESAI (pronounced es-aye-eye), an ethical AI platform that has helped over 550,000 students craft authentic college applications without outsourcing their writing or fabricating experiences. Julia joins host Natalie Pierce in this inaugural episode of Gunderson Dettmer’s “FutureWork Playbook” series that spotlights innovators featured on the Forbes 30 Under 30 lists.Tune in to learn about ESAI’s meteoric journey – from an idea to a pitch on “Shark Tank” to Mark Cuban’s investment – and for insights about democratizing education through technology and personalizing student experiences.Episode HighlightsESAI emerged from Julia's recognition that college admissions consulting has become a $3 billion industry that caters to elite students who can afford high-priced counseling.The ESAI platform goes beyond generic chatbot assistance by prompting students with Gen Z-friendly questions like "What's the rabbit hole you went down on YouTube recently?" to help them discover their values and interests through natural self-discovery.Julia emphasizes that ESAI follows the same ethical guidelines as human tutors: "None of our tools will ever generate an entire essay in the same way that a human tutor should not be writing your entire essay for you."ESAI has reached over 550,000 students and partners with schools, charter networks, and nonprofits to provide free access to underserved communities, addressing the national average of 400 students per guidance counselor.Looking forward, Julia sees AI making education "dynamic" and hyper-personalized, where every school and employer will receive customized versions of applicants' stories tailored to their specific needs and values.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Julia DixonOrganization: ESAIConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Daniel Landesberg had a passion for clean energy but little background in the industry when he applied to Amogy. Hired as the head of legal, he feels the excitement among engineers and, indeed, the whole company. It’s contagious.With host Natalie Pierce, Daniel describes the startup’s revolutionary work to unlock the potential of ammonia as a source of clean energy. He also discusses the role his team plays in navigating a new frontier of regulations and tax credits and educating the market about Amogy’s novel technology. “When it comes to regulations and whether those regulations might restrict or impose certain requirements on our technology or things like tax credits, a lot of it's about education,” Daniel says. “And it's not just with regulators. It’s with customers. It’s with investors.”Episode HighlightsAmogy’s primary product is an engine that runs on ammonia fuel by converting it into hydrogen at the point of use; that hydrogen is then fed into a hydrogen fuel cell to generate electricity.Daniel’s legal department is disrupting an industry that’s been largely static for years.  “It’s challenging, but I also feel like we're helping to create standards and norms for the future of ammonia-to-power technologies.”Recognizing that its technology is unknown to many, Amogy prioritizes educating regulators, customers, and investors through proactive messaging such as meetings on The Hill and publishing white papers.For Daniel, leading the legal team on a young startup means constantly assessing risk, problem-solving, and weighing whether to bring in outside counsel for guidance.Amogy inspires team members to know its technology – and each other – through innovations like a software that arranges “coffee chats.” 💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Daniel LandesbergOrganization: AmogyConnect: LinkedIn | X | Instagram | YouTubeContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

When a Jüsto shopper fills their digital basket via the platform’s app, the teams behind the scene are getting to know the customer. Using AI, they create a personalized experience to meet the customer’s evolving needs. Paulo Neto, Jüsto’s Chief People and Performance Officer, visits host Natalie Pierce for a conversation about the teams and technology that are driving Latin America's fastest-growing online grocery platform. Tune in as Paulo pulls back the curtain on Jüsto’s strategies for building high-performance teams and processes that ensure its fulfillment centers deliver results 24/7. Every person, regardless of position or level, must be committed to Jüsto’s culture: “Always thinking about the customer,” Paulo explains.Episode HighlightsJüsto is a 100% digital platform that leverages AI to map the customer’s shopping journey for a unique experience. By cutting out supply chains, buying from local farmers and products, and saving customers’ time, Jüsto responds to these key components of shopping: experience, time, and economy. Jüsto’s strategy to ensure operating efficiency is focused on these three pillars: people, process, and systems.New people leaders should not try to turn a team’s weaknesses into strengths, Paulo suggests, but rather discover strengths and consolidate. That way, high-performance teams can deliver results that support the company’s goals.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Paulo NetoOrganization: JüstoConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Gabe Duncan combined his unique experience – including stints as a musician, data engineer, and data science manager – with his entrepreneurial spirit to co-found Slang.ai five years ago. In Slang.ai, he envisions a “utopian vision.” If you dine at restaurants, you’ve probably called to book a reservation, only to be put on hold by a harried host. If you’re a host, you’ve probably had to navigate buzzing phone calls when other duties called. Slang.ai leverages voice AI to power its digital phone concierge platform. “In the utopian vision, we are helping restaurants level-up their hospitality by removing, one, the need to do these tasks. And two, the frustration that can not only affect the caller but also the person standing in front of the host at that time, too,” Gabe explains to host Natalie Pierce,  Gabe discusses his non-traditional past and his innovative future – and how AI fits into it. That future includes Slang.ai’s exciting partnership with OpenTable, the global leader in restaurant tech. Launched last month, the partnership involves Slang.ai helping OpenTable operators with their phones and communications. As for AI, Gabe believes “we should use this opportunity to get better as humans doing what humans should do well, which is connecting with each other and learning to live better lives – human lives – without being pulled into things that frustrate us.”Episode HighlightsSlang.ai’s mission is to create a great conversation between restaurant customers and staff that isn’t stilted and is intelligent enough to save time on both ends.Gabe’s early repetitive stress injury from playing guitar eventually led him to work on Spotify’s hands-free voice assistant. Today, Slang.ai has several voice capabilities. “Inclusive” is the keyword at Slang.ai, where technology is democratized so users aren’t trapped by a big corporate voice assistant.Gabe suggests that entrepreneurs should think like sailors, not race car drivers. “If you start with an idea of where you're going, and you have to keep directing yourself back, it's more like sailing a ship than it is driving a car. You just have to keep going back, tacking through the wind to find your course.”💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Gabe DuncanOrganization: Slang.ai | LinkedInConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Host Natalie Pierce invites Justin Schiefner, vice president of global people operations and culture at Arkose Labs, for a conversation about how Arkose Labs – on Fast Company’s prestigious list of “Most Innovative Companies” – builds on an alchemy of technology and people to create a successful global platform. Arkose Labs emphasizes a holistic approach to talent acquisition and prioritizes skills like emotional intelligence and communication over traditional degrees. Initiatives like R&D demo hours, newsletters, and hackathons foster employee engagement and idea-sharing. “Justin's insights remind us that, even as technology advances, success in the modern workplace still comes down to people,” Natalie observes. Episode HighlightsThe elevator pitch about Arkose Labs: It protects the most recognizable brands in the world from bad actors and bots that perpetrate malicious online activity.Arkose Labs works hard to ensure that its global teams build upon the company’s core values and, at the same time, nurture and support regional cultures.Arkose Labs is learning to leverage AI to assist managers during the performance feedback process. For the global People Operations team, AI is leveraged to streamline the updating of employee manuals and policies in real-time, affording the team more resources to allocate to employee relations and strategic initiatives. The fine line with feedback: “If something is not going well, we want to know, but we also want you to come to the table with a solution,” Justin explains.Arkose Labs doesn’t use the term “culture fit” because “we don't have a mold here. We want someone who's going to be an add to the culture that we're creating.”In drafting job descriptions, Arkose Labs starts with a list of must-haves and nice-to-haves, which becomes a foundation for direct sourcing for the role.Committed to breaking down silos, Arkose Labs uses tools like “all-hands” sessions, q-and-a’s with the C-suite, r-and-d demos, and hackathons to keep employees engaged and informed.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guest 💡Name: Justin Schiefner  Organization: Arkose Labs  Connect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Vanta, a company that helps customers get compliant and build security programs, uses an AI tool to answer security questionnaires. Where humans had once spent hours on the task, the tool completes it quickly and accurately. Vanta’s customers love it.That’s not to raise the specter of automation stealing human jobs, explains Vanta’s chief legal officer and chief people officer, Ari Shahdadi. “We certainly don’t see this as a thing that’s threatening to anybody or going to replace anybody so much as drive future efficiency and accuracy and how people do their jobs,” he says.Ari joins host Natalie Pierce and Steve Baglio, both former colleagues from Ari’s earlier role at Gunderson Dettmer, to discuss how technology intersects with people, particularly in the legal HR context. Their conversation covers how small, focused teams can prioritize business outcomes; how in-house professionals must become flexible in today’s fast-paced environment; and how the lawyer is moving away from being an “oracle of knowledge,” as Steve says, to becoming an expert in making good judgment.“If you can put yourself in a position where you’re able to be flexible and develop other operational skill sets, you can have a role in a company like a chief judgment officer, right? Instead of a chief legal officer,” he suggests.Episode HighlightsVanta uses a recruiting tool called Ashby but also has a rigorous, structured interview process designed to bring in strong talent and get them productive as soon as possible.Will AI replace lawyers? “I think they’re useful as tools to kind of help you with general tasks, but I am not going to ask one what the law is on something because I might get a wrong answer,” Ari observes.Today’s general counsel is branching into integrative roles within an organization, such as COO or deputy CO, Steve says.   While Vanta isn’t in a highly regulated sector, it has a robust compliance team because, as Ari explains, “if we’re not using our own product, then should our customers?”AI systems excel in areas of subject matter expertise, Ari says – “but they have to be trained properly and designed properly.”The silos around lawyers are breaking down as companies find success by running legal with business development or other functions, Ari says.💡 Meet Your Host 💡Name: Natalie PierceOrganization: Gunderson DettmerConnect: LinkedIn💡 Featured Guests 💡Name: Ari Shahdadi Organization: Vanta Connect: LinkedIn | EmailName: Steven BaglioOrganization: Gunderson DettmerConnect: LinkedInContact☑️ Connect with us: LinkedIn | X | Gunderson Dettmer☑️ Subscribe to the FutureWork Playbook in your preferred podcast app so you never miss an episode. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.

Guests Dazza Greenwood and Dr. Lance Eliot explore the benefits of generative AI in the legal field, discussing the power of legal prompt engineering and the high-value use cases for AI in law. They emphasize the importance of well-constructed prompts and human oversight, while also highlighting the need for lawyers to embrace AI to stay competitive. The speakers also share their favorite books, movies, childhood inspirations, and discuss the importance of curiosity and playful creativity in facing and adapting to big changes in the world.