

Thought Leaders – Real Estate Re-imagined (formerly The Elevate Podcast)
Elite Agent
Thought Leaders – Real Estate Re-imagined spotlights the outside-the-box minds rewriting how property is sold, leased and managed worldwide. Host Samantha McLean, editor of Elite Agent, shares frank, inspiring conversations with real estate practitioners as well as founders and entrepreneurs from outside the industry. Expect actionable playbooks on AI-powered prospecting, climate-change resilience, brand storytelling, next-gen leadership and talent retention. Each episode distils data and tactics you can apply immediately—whether you’re chasing your first million in GCI, steering a multi-office network or craving a better work-life balance. Subscribe to reimagine what’s possible and thrive in real estate’s new era.
Episodes
Mentioned books

May 11, 2020 • 27min
Resilience – and relaunching in real estate with Ivan Sarakula
The day to day life of an agent is often walking a fine line of risk versus reward. As Ivan Sarakula signed up to appear on one of the biggest reality shows in the country, Married at First Sight, it was about finding love – but he found both his personal and professional life under the microscope.
In this podcast, we talk exclusively to Ivan, taking a look at how launching yourself into the public eye has it’s pro’s and con’s and why resilience really is the number one skill you need to cultivate.
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In this episode we discuss:
The celebrity experience, how getting papped during a morning coffee at work becomes headline news.
Learning to leverage your brand from media exposure and how to control your public image.
Navigating a changing market post reality show with restrictive conditions.
Lessons in resilience and personal development.
Actionable steps to take when you are starting out in your career or looking to move to the next level.
Resources:
You Can Heal Your Life by Louise Hay
Connect with Ivan:
WebsiteLinkedInFacebookInstagram
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

May 4, 2020 • 24min
Podcasting is the new blogging with Carey Green
This week, we’d like to introduce you to our podcast editor Carey Green and talk to you about why podcasting could actually the new blogging.
In this episode, Carey reveals how you can become a podcaster, create content people want to listen to and build an audience that eagerly awaits your next episode as an authority on real estate and community events, issues and happenings.
For the past seven years, Carey has been helping clients create credible podcasts with engaging content that builds credibility, trust and generating a return on investment.
Carey explains his simple 10-10-10 rule and how it’s a key way to get your podcast up and running and how standout marketing techniques to appeal to new listeners can be as simple as swapping an episode with a like-minded podcaster.
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In this episode we discuss:
The criteria that are key to becoming a podcaster and why targeting a niche market will help your cause
Some examples of how other realtors are using podcasting to develop a following and become an authority in their local area
The most important steps to take to build an audience, including why asking friends for a favour can make all the difference
What makes a good podcast editor and why you need one (as opposed to DIY)
Equipment must-haves, the ideal podcast length and the rise of micro-content
SPEAKING OF PODCASTING…Do you podcast already or want to but don’t know where to start?If you have a show (or want to start a show) and you are looking to up-level the growth or monetisation if it, we’re going to be helping a handful of people in the coming months giving them access to our internal processes and strategies for sustainable podcasting growth.If you’re keen to know more, let us know below.
Register your interest here
Resources:
Fast Track (Carey’s podcast)
Repurpose.io (online automation platform)
Bigger Pockets (podcast on real estate investing, homes to fix and flip)
How to Podcast Step-By-Step (Carey’s podcasting course)
Elevate Podcast: Tyrone Shum- What property investors really want
Spotify The Daily Drive
Connect with Carey:
WebsiteLinkedInFacebookInstagramTwitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

May 1, 2020 • 48min
How to lead through a crisis with Andrew Bell OAM
With more than 45 years in the real estate industry, there isn’t much Ray White Surfers Paradise Group Chief Executive Officer Andrew Bell hasn’t seen – including a crisis or 10.
He witnessed the ‘70s credit squeeze, survived the 1987 stock market crash, made it through the national pilot strike and weathered the storm that was “the recession we had to have” with 18 per cent interest rates in the early ‘90s.
Then followed the Asian Tech Crisis, the Y2K phenomenon, multiple stock market collapses and the 2008 Global Financial Crisis.
It should come as no surprise then that Andrew doesn’t fear the current COVID-19 crisis, but views it as an opportunity to focus on your clients and hone your skills to navigate through it.
In this enlightening episode of Elevate, Andrew shares what he learnt from the various crises that can help agents get through today’s tough climate, including what the 1987 stock market crash taught him about consumer confidence and how understanding the difficult steps ahead can make you the most powerful person in the market.
Andrew also examines the impact of COVID-19 on the real estate market currently and predicts what the future holds, including must-have sales to repay mortgages and business loans and why buyers may smell “blood in the water.”
Want more from this episode?
Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber
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In this episode we discuss:
The impact of September 11, the pilot strike, the early ‘90s recession, interest rates of 18 per cent and the Global Financial Crisis on the real estate market and why such events always last longer than initially predicted.
Online auctions and other COVID-19 influenced activities and efficiencies that are here to stay.
Why Andrew doesn’t fear the impact of COVID-19 and his tips for managing your team through the crisis, including what agents can tell clients who are hesitant at the moment.
Why tough times either make or break agents and how being client focused, improving your skill base and viewing the crisis as an opportunity will stand you in good stead.
Andrew’s advice for new agents, business owners and long-time leaders, including why the current conditions level the playing field and why if you come from a place of love it’s hard to fail.
Resources:
Ray White Surfers Paradise Group- The Event
Google Hangouts
Lisa Messenger
Zoom
Connect with Andrew:
WebsiteLinkedInFacebook TwitterInstagram
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Apr 24, 2020 • 34min
The art of storytelling and building deeper relationships with Valerie Garcia
Over the last month, marketing in real estate has changed dramatically. In a world where emotions are amplified and compassion is key, it’s clear we now need to be able to connect with other humans in a completely different way.
Valerie Garcia has been involved in the real estate industry for the past 22 years, including time working for Belle Property in Australia. Working now in Canada and North America, she has changed business focus to consulting, speaking and real estate education.
Valerie is renowned for social media content creation, marketing through storytelling – and also and her monthly newsletter “In the Rear View Mirror”.
In this podcast we are going to take a look why now is the best time in history to start an email newsletter and how to build subscribers. We also take a look at the process that underpins the creation of Valerie’s own successful newsletter – and the tools she uses to curate content.
Want more from this episode?
Get access to the full episode guide, quick video tips, tools and more by joining our community or becoming a subscriber
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In this episode we discuss:
The impact of storytelling and how we recall people and situations based on their ability to tell stories
The situation with COVID-19 in Canada and North America, what total lockdown is like
Hints on what to post on social media right now and what not to post
Why Valerie thinks agents should not always talk about ‘just listed and just sold’ and include something is a bit more fun
How Valerie grew her newsletter audience from zero to more than 10,000 subscribers – and how you can too!
Why having a structure/template for your newsletter will make things so much easier
Where you can get great images or create images to use in your newsletter
What to write if you don’t know what to write, or don’t like writing.
The next 12 months in real estate from a marketing point of view, post-pandemic…
Resources:
Ted Talks – by Chris Anderson
This is Marketing by Seth Godin
Building a Story Brand by Donald Miller
Canva
Pic Monkey
Mail chimp
Unsplash
Connect with Valerie:
Website
LinkedIn
Facebook
Instagram
Twitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Apr 17, 2020 • 50min
How to build trust and relationships remotely with body language expert Allan Pease
Thanks to COVID-19 we humans are now all trying to work out how to build relationships via tools like Zoom. But the real winners will be those that understand the new nuances of body language that appraisals and other meetings via electronic methods.
Allan Pease is a body language expert with an extensive career spanning over 50 years with a swag of media appearances including Kerri-Anne Kennerley and the Ray Martin Show.
Allan also spent time teaching Vladimir Putin how to understand body language.
He is also the author of 18 best selling books including Why Men Don’t Listen and Women Can’t Read Maps selling over 15 million copies worldwide.
In it, Allan shares his secrets to mastering the cues and techniques to win at the Zoom meeting, no matter who it happens to be with.
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“In four minutes. We’ve decided whether we’re going to give that person the nod or the flick regardless of what they say. And we do this with everybody, whether we realise it or not…”
In this episode we discuss:
Why the right presence (background, dress, sound) in video in Zoom meetings and conferences is crucial
What facial cues you should be practising to build trust in you and your pitch
What the ability to stare at someone on video means for lingering impressions
What to do in the first four minutes of meeting someone on video – and why they are critical
How to calm yourself down when feeling nerves and make the other person think you have it completely together (even if you don’t!)
What to do if someone looks distracted – how to bring their attention back to you
How your own body language can impact your demeanour and how to feel more confident in an uncertain situation.
One last thing about this podcast: As Allan demonstrates much of what he’s saying visually – we’ve created a video edit of the entire show and included it in our Body Language Basics Course. At the moment this course is a ‘Pay What you can’ steal on our courses page, or you can get many of our courses free as part of your Pro Membership. Click here to find out more.
Resources:
The Definitive Book of Body Language by Barbara Pease
The Answer by Barbara Pease and Allan Pease
Your body language may shape who you are – Amy Cuddy Ted Talk
VIP Weekend Retreat in Queensland
Pease International
Connect with Allan:
Website
LinkedIn
Facebook
Instagram
Twitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to Allan Pease’s Action Guide click here
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Apr 10, 2020 • 37min
How to solve an investor’s most pressing pain points: Bryce Holdaway
From gracing our screens on Escape from the City to playing the airwaves on his hit podcast, The Property Couch, Bryce Holdaway is a go-to authority on property investment.
In this episode of Elevate, Bryce, a leading buyers agent, shares his property investing secrets, including why finding the perfect property is just the first of many investor pain points.
He also explains the four rules he encourages his clients to follow and which good property managers must know – buy established, get the right yield, know the vacancy rate and find a quality tenant.
Bryce also shares his best piece of advice, “money is easy, behaviour is hard”, and why it’s vital that investors, property managers and real estate agents identify and replace damaging money beliefs with views more aligned with success.
Want more from this episode?
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“You’ve got to provide value, ask for nothing, provide value, ask for nothing, provide value and then after that third one you say ‘if some of this resonates with you, why don’t you and I get together and have a chat and see what the next step might look like.“
In this podcast Samantha and Bryce discuss:
How an episode of Midday with Ray Martin inspired Bryce’s journey into property investment.
Bryce explains how he “missed the mark” when buying his first property and what he’d do differently if he could start again.
How buyers agents and real estate agents working together can achieve great outcomes, including assisting sales agents in overcoming the hurdle of borderless investors.
Bryce’s advice for property managers, including how offering free resources with tips and information can help establish you as an authority in your area.
Bryce’s advice for sales agents, why top agents need not drop their fee and why average agents are at risk.
Resources:
Escape from the City (TV show)
Location, Location, Location, Australia (TV show)
The Property Couch (podcast – first 20 episodes)
The Armchair Guide to Property Investing (free guide)
Make Money Simple Again by Bryce Holdaway and Ben Kingsley
Connect with Bryce
Website
LinkedIn
Facebook
Instagram
Twitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to Bryce Holdaway’s Action Guide click here
Subscribe & Review the Elevate PodcastTo subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Apr 7, 2020 • 51min
How Real Estate Agents Can Help Their Clients Through The COVID-19 Crisis
The uncertainty that has hit Australian shores since the arrival of COVID-19 has been impossible to escape.
Real estate agents, sellers and buyers alike have been caught up in a whirlwind of doomsday rhetoric, but two of Australia’s leading real estate experts say COVID-19 need not spell disaster for the industry.
In this insightful edition of Elevate, The Agency’s Matt Lahood and expert coach Claudio Encina explain how real estate agents that can adapt quickly and embrace change could enter one of their career-best selling times.
Matt explains how working with empathy, resilience and focus can make you an agent of choice, while Claudio says discovering and appeasing your sellers and buyers three biggest fears – certainty, safety and comfort- will see you come out in front.
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“It’s little things like that that help me get a high level, helicopter view of how people are feeling and what things we need to put in place” – Matt Lahood
In this episode Samantha, Matt and Claudio discuss:
The three types of agents emerging in the Coronavirus crisis – fear focused, unfocused and strategy focused – and why living above the problem and offering direction will make sellers and buyers more comfortable and confident in you.
Why treating each day like it’s your first day in real estate will ensure you’re the leader of the pack rather than the straggler getting overrun by those who can adapt faster.
Online auctions and how to make the seller feel safe by identifying the three dangers – certainty, safety and discomfort- holding them back from embracing new methods of sale.
Reaching out to your community and how you can give back during the crisis, including how offering to pick up a few groceries for an elderly client can make a big difference in your business.
Navigating the technology gauntlet and how to balance the need for innovation with technology overwhelm.
Looking after your business and your team, including using technology to check-in on their wellbeing and conduct ‘virtual’ face-to-face meetings.
The real estate forecast and how embracing opportunities now could see you experience one of the best selling periods in your career.
Connect with Matt:
WebsiteLinkedIn Facebook Instagram Twitter
Connect with Claudio :
WebsiteLinkedInFacebook Instagram Twitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to Claudio and Matt’s Action Guide click here
Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Apr 3, 2020 • 37min
Jet Xavier: How to keep climbing when the going gets tough
Before the global health crisis that is the Coronavirus pandemic hit hard, we picked Jet Xavier’s brain about how to stay on track and get back on top during tough times.
Little did we know how fortuitous that conversation would become.
In this enlightening episode of Elevate, Jet shares some of his top tips and best kept secrets to help you manage yourself and your business in uncertain times and tough markets.
Perhaps none is more important than his advice on coping with feelings of overwhelm and how we can help our body process the fight or flight response to stay at our very best.
Want more from this episode?
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The more you write in real estate, the more successful you are. What’s success? How do you define it? It’s different for every individual, and I think for me it’s holistic. How healthy are you? How’s your relationships? How’s your family? How’s your parenting? Tick those boxes, that’s what success is in a broader sense. – Jet Xavier
In this podcast Samantha and Jet discuss:
How to boost your motivation when the going gets tough, including the importance of being laser focused on your passions and key drivers.
Eliminating distractions from your day, including how to decide which task should take priority.
How to survive in a tough market and what to do to ensure you manage the transition to a buoyant market with your best foot forward.
How to make balancing your career and your family life a top priority, including why you have to put yourself first.
The power of meditation and how it can silence the negative voices in your head in just minutes.
Jet analyses 2019 and the two distinct markets it produced.
Just how happy are those in the real estate industry? Jet reveals the findings from the latest Revive report and what we need to do to beat mental health stigma in the industry.
How the Rise2020 conference will help the industry become more mentally healthy and how to avoid the trap of the comparison game on social media.
Jet shares his top tips on topics such as how to deal with work-life balance, eliminating distractions, boosting motivation and coping when feeling overwhelmed.
Resources:
The Price of Fortune: The Untold Story of Being James Packer, by Damon Kitney
Thrive, by Arianna Huffington
The Power of Now, by Eckhart Tolle
Mindset: The New Psychology of Success, by Carol Dweck
Champions Cry Too, by Jet Xavier (this book is yet to be released)
The Revive Project 2017
The Revive Project 2018/2019
Jet’s Elite Agent articles:
Good things come to those who wait by Jet Xavier
It’s the climb by Jet Xavier
Workplace wellness key to success by Jet Xavier
Connect with Jet:
Website
LinkedIn
Facebook
Instagram
Twitter
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to Jet Xavier’s Action Guide click here
Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Mar 30, 2020 • 30min
Pancho Mehrotra: Dealing with fear in an uncertain world
If you’ve been feeling uneasy, off kilter and downright fearful given the current COVID-19 crisis you’re not alone.
The Coronavirus pandemic has been touted as a once-in-a-lifetime global event, but that doesn’t mean we’re powerless to reel those negative thoughts, feelings and actions in.
Mindset, business and psychology guru Pancho Mehrotra says the crisis isn’t all doom and gloom.
In this episode of the Elevate Podcast Pancho explains how fear works, how we can turn it into motivation and that with the right attitude you can turn this seemingly negative situation into a big positive and power your business forward.
Want more from this episode?
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“We don’t know when it could turn around. It could be six months, it could be 12 months, but things will turn around.”
In this podcast Samantha and Pancho discuss:
Understanding the COVID-19 panic buying phenomenon, why humans do it, what it says about us and how we can stop it.
Why the current crisis doesn’t have to spell only doom and gloom and how businesses can reap positive rewards and turn fear into opportunity.
Communicating differently during the COVID-19 crisis and why the written word will have more importance than ever before.
How to build strong digital relationships and why mastering the ability to understand people’s motivations will see you succeed.
Combating negative Nellies and how breathing can play a key role in tackling anxiety.
What the acronyms T-E-A and E-A-T mean and how they can help you get back on track.
Resources:
Pancho’s guidebook, Seven Psychological Mistakes Salespeople Make and How to Fix Them, covers creating the right mindset, developing empathy, the value of self examination and uninstalling poor habits. It also includes acronyms and formulas that are great ways to catch yourself reacting emotionally.
How to set yourself free from negative thinking by Pancho Mehrotra
Connect with Pancho:
Website
LinkedIn
Facebook
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to Pancho Mehrotra’s Action Guide click here
Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.

Mar 27, 2020 • 43min
John Minns: Delivering on the rapidly evolving expectations of consumers
John is the Managing Director at Independent Property Group and someone in the industry that truly understands business transformation.
In times of great uncertainty, John understands adept use of technology is not about ‘which software program?’.
It’s about understanding and using the underlying data to provide a great employee experience that leads the front line into delivering a great consumer experience.
With consumer expectations so rapidly evolving, for John and Independent, all types of automation and technology must deliver collaboration, energy and empowerment of people.
Want more from this episode?
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“Never, ever forget the importance of people in the property industry. That is what the industry is about and it’s our capacity, not just with our people but the consumers we deal with, to make sure our total focus is on them. Everything else is just tools.”
In this episode of the Elevate Podcast, Samantha and John discuss:
What the real estate landscape looks like in the ACT
Exploring new portal spaces and their pros and cons, including newcomer Zango
Why businesses (even really large ones!) need to constantly look in the mirror and simplify – and how Independent approaches this
Why you’ve always got to be looking at your overheads to be able to keep the front line efficient in times of uncertainty
How Independent are using marketing automation to keep project marketing clients appraised of progress – and how these clients sometimes naturally become leads in property management
The aim of technology – to make the agent look better than they have before
‘Sam the bot’s’ ability to help consumers and agents in surprising ways, including generating leads outside of regular business hours
Old vs newer conversations in proptech and what you really need to be aware of before committing to the latest shiny object
How employee experience (and ownership) leads to a better client experience – and why culture is such a big part of that at Independent
John answers our ‘Leadership Diaries’ questions and top tips on accountability for first-time leaders.
Resources:
Zango
Thinking, Fast and Slow by Daniel Kahneman
The Subtle Art of Not Giving a F*** by Mark Manson
The Chimp Paradox by Steven Peters
Link to our podcast with Hannah Gill
Link to our podcast with Jason Gesing
Connect with John Minns:
Website
LinkedIn
Facebook
Connect with The Elite Agent Team:
Twitter: @eliteagentmagFacebook: Elite AgentWebsite: EliteAgent.comShow: The Elevate PodcastYouTube: Elite Agent MagazineLinkedIn: Elite Agent MagazineInstagram: @eliteagentmagPinterest: Elite Agent Magazine
For access to John Minns Action Guide click here
Subscribe & Review the Elevate Podcast To subscribe on iTunes, click here.To subscribe to Spotify, click here.To subscribe on Stitcher, click here.