

unbillable hours - a podcast about better professional services marketing
Ash, Flo
So, your job is to market a consultancy?
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Excellent - then we have something just for you: unbillable hours, our podcast about better professional services marketing.
“unbillable hours” is all about selling business services through highly effective marketing. You know, the kind which gets clients through the door, competitors on edge, and the practice to respect you.
Oh, and: it’s free, and created by two folks who have nothing to sell (we have jobs, mind you).
Care to give it a try? Then listen in right away - or read a bit more about the project here:
https://unbillable-hrs.com/
Episodes
Mentioned books

Jun 16, 2023 • 34min
S21E4 - Making change
How can consultancy marketers make firm-wide change? We asked someone who should know because “making change” is part of their marketing executive day job: Marc Appel, head of content and editorial strategy at Accenture.
Episode guest: Marc Appel, head of content and editorial strategy, Accenture.
Voices, production, etc., by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes to this episode at unbillable-hrs.com.

Jun 14, 2023 • 10min
S21E3 *Minisode* - Quizzing prospects
Ever heard of a "diagnostic funnel?" It's like one of the old buzzfeed.com quizzes, but better - and for consultancy marketing. Ash and Flo explain how you might use these, and give examples (pls. see our shownotes for links!).
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Jun 9, 2023 • 23min
S21E2 - Remodeling marketing
And here it is (finally, sigh!): In this episode, Ash and Flo present their model for what, exactly, "strategic" consultancy marketing is and how it works within a firm. It's a bit of a tying together of lots of loose ends from previous episode into something coherent - and we sure hope it'll be helpful to you and your work.
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Jun 6, 2023 • 11min
S21E1 *Minisode* - Planning reactions
"Ok, what are we doing for Father's Day tomorrow," asks the managing partner for the first time ever as he steps into the marketing office... the evening before. Ever had something like that happen to you? Then listen to our tips for preventing it from happening ever again here:
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

Jun 2, 2023 • 23min
S20E5 - Training folks
Is your marketing function providing in-house trainings to consulting colleagues? If not... you might want to consider changing that. Listen to Ash's and Flo's reasons for why marketers should train consultants and their tips for how and in what. They even share some tips for how to get your "training service" started!
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

May 30, 2023 • 9min
S20E4 *Minisode* - Segmenting markets
It's still an under-utilized source of differentiation, marketing success, and firm growth: Proper market segmentation. We mean the kind where you DON'T just go after entire industries but create much more helpful sub-segments to increase your marketing's effectiveness. And in this minisode, we explain how you can get to them by viewing your market through four simple "lenses."
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

May 26, 2023 • 31min
S20E3 - Engaging comms
We speak about "stakeholder engagement" a lot on this podcast. And in this episode, Ash and Flo bring it home - to "corporate comms." Listen to hear their views and tips around working with the function to improve your marketing results!
Voices, production, etc. by Ash and Flo.
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

May 9, 2023 • 14min
S20E2 *Minisode* - Mapping content
Next up: How to map your consultancy's content to the service buying journey of your ideal clients, and improve the effectiveness of your inbound efforts (like, literally, that's what's in this week's minisode: We discuss the why, how, and what to watch out for when mapping your content to your clients' service buying journey... let's go!):
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.

May 6, 2023 • 10min
S20E1 *Minisode* - Posting effectively
In this episode, Ash and Flo chat about the difficulties of getting your organic social media posts to work these days... and then share a framework that helps you write effective posts. Plus, we also talk about how AI-generated content can help optimize your posts...
Voices, production, etc. by Ash and Flo
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota

Apr 28, 2023 • 23min
S19E5 - Repurposing assets
Need new insights, content ideas - or even content pieces? Don't go off and reinvent the wheel... use the assets your firm already has instead! In this "solo episode", a lone Flo shares our seven tips for "where to find" ideas, expertise, and collateral you can repurpose while Ash is out "doing Ash stuff" somewhere in Europe. Enjoy!
Voices, production, etc. by Flo (Ash is out today!)
Creative and design advice by @calmar.creativ
Into, outro voiceover by @iamthedakota
Music also by @iamthedakota
Pls. find the shownotes for this episode at unbillable-hrs.com.