Healthcare Facilities Network

Peter
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Jan 10, 2023 • 1h 5min

Staffing challenges for new hospital

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  For our first podcast of 2023, we welcome Terrence Wright, Vice President of Facilities and Support Services at Moffitt Cancer Center in Tampa, FL. Terrence and Moffitt's leadership are tasked with opening a new hospital this July. We begin with an interesting discussion about the market and how not having some previously eliminated layers of healthcare facility leadership has returned to harm the industry. This episode of High Reliability also features:Opening a new hospital,  the challenge of staffing, and looking to alternative models in a competitive Tampa market  (4:00);Educating the local market about healthcare (9:00);Using "more grace for the new hires we bring in" (20:30);Elements of leadership in healthcare facilities (24:30)"An interesting social experiment," or managing employees from different generations (31:30);Speak Nurse, use AIDET, and EVS as a component of patient care (43:00).My thanks to Terrence for his time and insight. Terrence's Support Services team seeks 200 new staff members, including positions in safety and security, facilities, EVS, and food services. If you are interested in a career at the new Moffitt McKinely Hospital, see here. Thanks for listening!G/MA Nuggets1) Check out the jobs we are recruiting for here.2) Sign up for the Gosselin/Martin Associates Career Hub! 3) Results of the Healthcare Facilities Management 2022 survey are here.
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Dec 10, 2022 • 13min

Fun Facts: Williston, ND

Welcome to a different episode of  High Reliability.In this brief podcast, we look at the area of Williston, ND. We will discuss the area's historical significance, famous people, economy, and weather.The conversation is framed within the context of a Director of Facility Management opportunity we are recruiting for in Williston for CHI St. Alexius Williston. Give us 10 minutes of your time, and you will hear information from Lewis & Clark to Sitting Bull to apartment rentals and, of course, the opportunity.  To learn more about this opportunity, please see here. 
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Dec 7, 2022 • 1h 19min

A look back at 2022, a look to 2023 in Facilities Management

As we approach the close of the year, the High Reliability podcast is once again pleased to convene an accomplished group of healthcare professionals to discuss the year that was in HCFM. Our guests are:Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE;Dr. Robert Feldbauer, System Vice President of Facilities and Administrative Services, UC Health, Cincinnati, OH;Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA.This episode of High Reliability features:Revisiting predictions from 2022, how did they turn out (2:30);Dealing with delays, talking elevators, and equipment (27:30);Changing employee expectations? (45:00)Predictions for 2023 (1:12:00).My thanks to Carol, Bob, and Robert for their time and insight. As always, thank you for listening.G/MA Nuggets1) Check out the jobs we are recruiting for here.2) Sign up for the Gosselin/Martin Associates Career Hub! 3) Results of the Healthcare Facilities Management 2022 survey are here.
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Nov 29, 2022 • 1h 13min

Healthcare FM pay lags behind its competitors

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  We welcome Dr. Steven Call to this episode of High Reliability. Dr.  Call is a faculty member in the Voiland College of Engineering and Architecture at Washington State University in Pullman, WA. For several years, Dr. Call has focused his applied research program on hospital facility management and cost optimization. We discuss the impact of Dr. Call's healthcare FM-specific research, including:   Deciding on a facility management career path that led to academia (3:40);Researching healthcare FM pain points and the challenge in re-filling the FM pipeline (17:00);Researching healthcare FM, including workforce planning and seeking perfect candidates (31:00);Salaries, lower  in healthcare versus non-healthcare FM,  and the impact of the degree  (40:00);Is there a pay bump moving from a Bachelor's to a Master's Degree? (50:00);Talking deferred maintenance and predictions for the future (1:00:00);As always, we thank you for listening to High Reliability and hope you will subscribe, download, and rate the podcast.G/MA Nuggets1) Check out the jobs we are recruiting for here.2) Sign up for the Gosselin/Martin Associates Career Hub! 
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Oct 27, 2022 • 1h 9min

FM roundtable, Halloween special: What keeps you up at night?

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.We celebrate Halloween on the podcast  with a special roundtable discussion, "What keeps you up at night?" My thanks to three professionals in healthcare facility management who joined the discussion:  Cory Majszak is a facilities professional with over 23 years of experience. Cory recently took on the role of Director of Environmental Services at Rogers Behavioral Health. Before beginning with Rogers just days ago,  Cory was Director of Facilities  at  Advocate Aurora Health in Wisconsin;Claire Meeks is the Associate Director for Customer Success at FSI. FSI provides comprehensive computerized maintenance management software (CMMS) for hospitals nationwide. Before joining FSI just days ago (no, that is not a mistaken reprint from above!),  Claire was  Operations Director with Atrium Health in Charlotte, NC;Vance Vinson, Director of Facilities at Miami Valley Hospital in Dayton, OH. Vance oversees 946 beds across 3.5 million square feet of space. He has worked in healthcare facilities management for more than 25 years.  Topics discussed include:What keeps you up at night, and moving on to new roles (8:00);Struggles with legacy applications, and is the role becoming too big for one person? (24:00);Compensation and dwindling talent pools (32:00);"I don't want to be a manager, I see what it is like, and I don't want that." (50:45);Talking candy and some final, optimistic thoughts on the profession (59:00).As always, we thank you for listening to the podcast and hope you will subsc, downloadload, and rate the podcast.G/MA Nuggets1) Check out the jobs we are recruiting for here.2) Sign up for the Gosselin/Martin Associates Career Hub! 
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Oct 17, 2022 • 1h 13min

Serving with a sense of purpose

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  In this episode, we welcome John D’Angelo. John has a distinguished career in facilities management, serving in high-level facility management and design and construction roles in healthcare and higher education since entering the private sector.  Before joining healthcare, John served our country for 20 years in the United States Navy, retiring as a Commander. John is presently employed as an Assistant Vice President of Facilities Operations at the University of Chicago.  Topics discussed include:The original Top Gun alters a career path, and thoughts on military service (3:30);Customers come to realize the importance of the Facilities Management department (17:00);Comparing facilities management in healthcare and academia, and discussing some concerning employment trends (21:00);Taking a data-driven approach to management (32:30);Using analytics to drive accountability (45:00);Managing an academic preventive maintenance program (52:00).As always, thanks for listening to the High Reliability podcast. G/MA Nuggets1) Sign up for our free Fall education classes.2) Check out the jobs we are recruiting for here.3) Sign up for the Gosselin/Martin Associates Career Hub! 
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Sep 27, 2022 • 1h 8min

A Conversation with Shay Rankhorn, FM VP and ASHE President

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  In this episode, we welcome Shay Rankhorn to the podcast. Shay is the Vice President of Facilities Management at Quorum Health in Brentwood, TN. Shay has accountability over Biomed, Facilities, Real Estate, Construction, and Compliance for this 21 hospital system.  Shay is also the President of the American Society for Healthcare Engineering (ASHE), a position he will hold until January 1, 2023.  Topics covered include:Balancing a Vice President role with an ASHE PresidencyDefining passion in healthcare facilities management (7:00);On being ASHE President and what it means for Shay (13:00);Shay speaks about his personal, transformative journey  (33:00);The future, facility management  concerns and excitements (53:00);As always, thanks for listening to the High Reliability podcast. G/MA Nuggets1) Take our survey here and enter for a chance to win a $100 gift card!  2) Sign up for our free, Fall education classes.3) Check out the jobs we are recruiting for here.
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Sep 14, 2022 • 19min

Fall Update: Tales, gifts, jobs, and education

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  In this episode of High Reliability, we quickly look at the market with some interesting tales from the front. We also offer you gifts and opportunities to get new jobs and seek new knowledge. We will also talk about 90-day plans for job seekers, the quest for the perfect candidate, quiet quitters (is it really new?), and the degree requirement. Links to the items mentioned in the podcast are below. As always, thanks for listening! 1) Take our survey win gifts!  2) Sign up for our Fall free education classes, win knowledge! 3) Check out our jobs here.
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Aug 17, 2022 • 1h 12min

Career moves, from hammer to head honcho

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.  In this episode of High Reliability, we are joined by Mike Canales. Mike is a Healthcare Engineering Professional, including 21 years spent as a hospital facility director. In 2013 he transitioned out of a hospital career into what has become for him a natural extension and enhancement of his career. He is currently the Healthcare Engineering Program Director at Owensboro Community & Technical College in Owensboro, KY. Mike established the program at OCTC in 2013 (https://owensboro.kctcs.edu).Mike always brings an engaging, passionate, talkative style, and in this episode of High Reliability, that's on display, including his thoughts on the Porta Potty effect in employment. Other topics include: Owensboro Community & Technical College, what the program offers, and how it can help fill the pipeline in an industry where people are leaving;The importance and necessity of soft skills in facility management; Has the role become too large for a single person to manage?Mike's thoughts on the Abraham Lincoln podcast series;How the corporatization of healthcare facility management has created a two-tier candidate universe; Living in the grey, and why it is a critical skill for all. Thanks for listening!G/MA NuggetsFor a full listing of jobs we are recruiting for in California, Ohio, and New Jersey,  please see here.If you have not listened to the Abraham Lincoln college degree podcast mentioned in this broadcast, please listen here.Keep your eyes open for a future announcement of the Gosselin/Martin Associates Fall Education series. It's coming soon.
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Jul 28, 2022 • 27min

ASHE Annual 2022, Recap

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. In this episode, we recap the recently held ASHE Annual Conference in Boston, July 17 - 20.We will look at tales from a battlefield doctor;  interesting statistics from The Joint Commission, including what surprises inspectors the most when they visit a hospital; and an Epiphany into the current state of healthcare facilities management.  As always, thanks for listening to the High Reliability Podcast.   Please see the healthcare management roles Gosselin/Martin Associates is recruiting for here.

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