The Law Firm Blueprint

Google reviews are a critical part of any law firm’s online reputation, but recently, firms across the country have seen their reviews disappear without explanation. In this special pop-up edition of The Law Firm Blueprint, Jay Ruane and Seth Price discuss what’s happening with Google’s review system and why law firms need to pay attention. Google has acknowledged a technical issue affecting review counts, but the reality may be more complex. Seth shares insights from working with hundreds of law firms, explaining why some reviews are vanishing and whether they are likely to return. The pattern suggests Google is filtering out reviews it deems unnatural.Join the conversation by sharing your own experiences in the comments. Have your Google reviews disappeared? Do you see a pattern in what’s being removed? Let us know what you’re seeing.#LawFirm #Blueprint #reviewgate #SethPrice #JayRuane #LawFirmBlueprint

In this episode of The Law Firm Blueprint, Jay Ruane and Seth Price are joined by Michael McCready and Jerry Zhou of Supio to explore how AI is revolutionizing the legal industry. The conversation touches on the challenges of implementing AI in law firms, such as overcoming the "human bottleneck" and building confidence in new technology. Whether you're a personal injury lawyer looking to reduce overhead or a criminal defense attorney eager to handle complex cases more effectively, this episode offers actionable insights into how AI can elevate your practice. Tune in to learn how adopting AI tools like Supio now can put you light years ahead of the competition. #LawFirm #Blueprint #AI #SethPrice #JayRuane #MichaelMcCready #JerryZhou #LawFirmBlueprint

Jay Madheswaran, Co-founder of Eve Legal, an innovative AI platform for the legal field, joins Michael McCready, an AI expert in the legal sector. They discuss how AI can streamline case evaluations, automate discovery responses, and enhance legal workflows. Jay highlights practical strategies for effective AI integration, overcoming challenges in accuracy and nuanced legal concepts. They also explore AI's future in handling non-digital data like body cam footage, and the importance of training legal professionals to harness these advancements.

In this  episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price unpack valuable lessons from the recent Crisp Summit and delve into the transformative power of AI in modern legal practices. Seth shares standout moments from the summit. Jay adds his perspective on how law firms can implement AI to enhance operations, from intake scoring to content creation and team management. The duo discusses practical ways to leverage AI tools for small and mid-sized firms, the importance of adapting to evolving technologies, and how AI can directly impact revenue growth. They also address ethical concerns and data security risks, providing a balanced perspective on using these powerful tools responsibly. Jay encourages listeners to send an email with a voice note to thelawfirmblueprint@gmail.com to aid in brainstorming topics for their upcoming AI series. #LawFirm #Blueprint #AI #SethPrice #JayRuane #LawFirmBlueprint

Discover the transformation of the client intake process in law firms, highlighting the journey from a cell phone to a dedicated team. The hosts emphasize building a tailored intake structure to boost profitability and satisfaction. Dive into the competitive shift of law into a business landscape and the vital role of client interactions and technology. Explore the dynamics of legal professionals engaging online and the significance of community resource-sharing for aspiring lawyers. Gain insights into the unique challenges faced by legal entrepreneurs.

In this special episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price take the show international with guest Caralee Fontenele from Scalable Law. Caralee, joining all the way from Australia, shares her expertise on transforming law firm intakes through effective systems and automation. Tune in as they discuss the unique intake challenges law firms face globally and reveal strategies to streamline intake processes, improve conversion rates, and foster trust with potential clients. Caralee also shares her experiences in implementing data-driven approaches and highlights the importance of having a strong intake team, regardless of firm size. #LawFirm #Insights #Intake #CaraleeFontenele #SethPrice #JayRuane #LawFirmBlueprint

In this episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price continue their series on the critical role of intake for law firms, joined by special guests Chad Celi of ChadGPT and Gary Sarner of ROI360+. They discuss the often-overlooked yet high-stakes world of client intake, revealing actionable strategies that can make a significant difference in the growth and efficiency of your firm. Chad discusses important intake tactics and verbiage to utilize. The panel also breaks down the challenges law firms face, from hiring intake professionals, to properly training staff, and explains how to address these issues head-on. From this episode, you'll learn how to turn your intake process into a competitive advantage! Feel free to click this link to access Gary and Chad’s upcoming “Words to Lose, Words to Use” workshop on Oct 29th! #LawFirmBlueprint #Intake #LawFirmIntake #LawFirmGrowth #ChadCeli #GarySarner #SethPrice #JayRuane Links Mentioned The Law Firm Blueprint  ChadGPT Workshop with ROI360+ - Words to Lose, Words to Use ROI360+ChadGPT

In this episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price are joined by Tim Smith, attorney at the Mike Morse Law Firm, and Tony Chapman, fellow attorney and intake star. The group dives into the art and science of intake processes. From identifying the right traits for hiring intake personnel, to balancing empathy and sales skills, this episode is packed with actionable insights for law firms aiming to improve client engagement and conversions. Tim and Tony share their top five traits to look for in intake hires and their approach to scaling intake. They also discuss how to maintain quality control with remote intake staff and the role of AI in call analysis. Whether you're just starting to build your intake team or looking to enhance your existing processes, this episode is full of valuable takeaways. You'll also hear about the critical role of data in optimizing intake performance, using technology to keep clients on the phone during the signature process, and how to handle the emotional challenges intake staff face. Don't forget to like and subscribe for more episodes of The Law Firm Blueprint! #LawFirmBlueprint #Intake #LawFirmIntake #TimSmith #TonyChapman #LawFirmGrowth #SethPrice #JayRuane

In this episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price dive into a deep conversation with RJon Robins, a renowned expert in law firm operations and intake strategies. RJon has been a trailblazer in advocating for the use of non-attorney salespeople in law firms, challenging conventional norms and providing a fresh perspective on how law firms can improve their intake processes and profitability. The conversation delves into what makes an effective non-attorney salesperson, highlighting key traits like empathy, organization, and a genuine interest in helping clients. RJon explains how to structure the compensation of these roles to ensure profitability for the law firm, satisfaction for clients, and motivation for the salesperson. He also outlines a step-by-step training process for salespeople, starting with raising dead leads, and transitioning to structured, client-focused follow-up practices. #LawFirmBlueprint #NonAttorneySalesperson #RJonRobins #LawFirmGrowth #SethPrice #JayRuane

In this episode of The Law Firm Blueprint, hosts Jay Ruane and Seth Price are joined by Brooke Birkey of Level Up Law Firm Business Coaching to discuss one of the most critical aspects of running a successful law firm: the intake process. Brooke brings a wealth of experience and knowledge, highlighting how law firms can make the necessary shift from traditional receptionist roles to intake specialists who are focused on sales and client relations. With the rise of digital marketing, Brooke explains how this shift is not only essential but also highly beneficial for law firms looking to stay competitive in today's market. Brooke dives into the importance of emotional intelligence in intake, stressing how key it is for intake specialists to connect with potential clients, particularly in areas of personal injury, criminal defense, and divorce law. Brooke also shares strategies for identifying caller types and effectively training intake staff to navigate these calls while balancing emotional intelligence and professionalism. The conversation also explores the differences between fee-for-service and contingency-based cases, and how law firms can tailor their intake processes for each type of client. #LawFirmBlueprint #Intake #BrookeBirkey #LawFirmGrowth #SethPrice #JayRuane