The Logistics of Logistics

Jake Hoffman and Joe Lynch discuss the container payment portal and the rise of AI in freight. Jake is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. About Jake Hoffman Jake Hoffman is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. He has led the engineering team since the company's inception in 2017, bringing a deep understanding of technology and trends in the industry to bear in driving the company's technical strategy. About Gnosis Freight Gnosis Freight is a leading provider of supply chain visibility and execution software, made available through its proprietary Container Lifecycle Management® (CLM) platform—the world’s first supply chain platform focused on the full lifecycle of your shipping containers. Powered by the most complete, accurate, and low latency container tracking data available, the CLM platform provides logistics professionals with a smarter way to track and manage their containers, from booking until returned empty. Gnosis Freight’s global footprint encompasses a diverse customer base, including top cargo owners (BCOs), ocean carriers, forwarders, truckers, 3PLs, technology providers, and other critical supply chain partners—all utilizing the CLM platform to achieve new levels of efficiency, cost savings, and collaboration within their supply chain. Key Takeaways: The Container Payment Portal and the Rise of AI in Freight Jake Hoffman and Joe Lynch discuss the container payment portal and the rise of AI in freight. Jake is the Chief Technology Officer of Gnosis Freight, a logistics tech company focused on the lifecycle of a shipping container as it moves around the world. Container Lifecycle Management® Platform: Gnosis Freight specializes in its proprietary Container Lifecycle Management® (CLM) Platform, which provides comprehensive visibility and execution software for the entire lifecycle of shipping containers, from booking until they are returned empty. Real-time Container Tracking and Data: The CLM platform is powered by highly accurate and low-latency container tracking data, enabling logistics professionals to efficiently monitor and manage their containers. This real-time data is crucial for optimizing container movements and reducing dwell times. Partnership with PayCargo for Hapag-Lloyd's Container Payment Portal (CPP): Gnosis Freight has integrated its CLM platform with PayCargo's payment network to power Hapag-Lloyd's new Container Payment Portal (CPP). This collaboration aims to streamline import demurrage payments and accelerate cargo movement for Hapag-Lloyd customers in the U.S. AI for Automated Compliance and Invoicing: While not explicitly stated as "AI," the CPP's ability to provide "Automated real-time OSRA-compliant invoice generation based on pickup date" strongly implies the use of intelligent automation or AI to process data, apply rules, and generate compliant invoices efficiently, reducing manual effort and errors. Streamlining Operations and Enhancing Efficiency: The CPP, a result of the Gnosis-PayCargo partnership, offers features like real-time container status updates, seamless electronic payments, and integrated dispute resolution tools. These functionalities are designed to enhance cargo movement efficiency, reduce container dwell times, and improve payment processes for all stakeholders. Addressing Regulatory Compliance: The Container Payment Portal directly addresses compliance with the Ocean Shipping Reform Act of 2022 (OSRA) and the revised demurrage and detention rules from the U.S. Federal Maritime Commission (FMC), simplifying complex regulatory requirements for Hapag-Lloyd customers. Digitalization and Innovation in Shipping: The integration of advanced payment processing with comprehensive container tracking through the CPP represents a significant step forward in the digitalization of the shipping industry, showcasing Gnosis Freight's commitment to delivering innovative logistics technology solutions. Learn More About The Container Payment Portal and the Rise of AI in Freight Jake Hoffman | Linkedin Gnosis Freight | Linkedin Gnosis Freight Container Lifecycle Management: Gnosis Freight Streamlines International Logistics with Jake Hoffman Big Changes at the Port with Lauren Beagen The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Sal Mercogliano and Joe Lynch discuss from ports to politics: decoding tariffs, ocean shipping, and supply chains. Sal is is an associate professor of history at Campbell University in North Carolina and adjunct professor at the U.S. Merchant Marine Academy. About Sal Mercogliano Dr. Salvatore R. Mercogliano is an associate professor of history at Campbell University in North Carolina and adjunct professor at the U.S. Merchant Marine Academy. He holds a Bachelor of Science in marine transportation from the State University of New York Maritime College, along with a merchant marine deck officer license (unlimited tonnage 2nd mate), a master’s in maritime history and nautical archaeology from East Carolina University, and a Ph.D. in military and naval history from the University of Alabama. Dr. Mercogliano started What's Going on With Shipping on YouTube in March 2021 when the MV Ever Given ran aground in the Suez Canal.  Since then, he has grown the channel to 500,000 subscribers and maritime consulting. About What's Going On In Shipping What's Going on With Shipping?, hosted by Salvatore Mercogliano, Ph.D., is a YouTube channel delivering in-depth analysis of the maritime industry. The channel focuses on maritime industry policy, current events, and history. Dr. Mercogliano examines the world's merchant marines, the international maritime sector, current events in maritime trade, and maritime history. Dr. Mercogliano also consults with companies, organizations, and governmental bodies, offering expert advice on ocean shipping and trade issues. What's Going On In Shipping provides valuable content and expert insights for professionals, enthusiasts, and anyone seeking to understand the complexities of global shipping and maritime affairs. Key Takeaways: From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains Joe Lynch and Dr. Sal Mercogliano delve into "From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains," covering crucial topics such as: Decoding Tariffs: Understand the fundamental definition of a tariff and its direct impact on international trade and the cost of goods. Trump Administration's Tariff Strategy: Explore the intended goals and overarching objectives behind the tariff policies implemented by the Trump administration. Supply Chain Repositioning: Identify the specific supply chains and industries that are likely to undergo significant shifts and adjustments in response to the implemented tariffs. OSRA 2022 Overview: Gain insights into the key provisions and objectives of the Ocean Shipping Reform Act of 2022 and its implications for the maritime industry. Tariffs and Ocean Shipping Interplay: Analyze the direct and indirect ways in which tariffs influence the dynamics of ocean shipping and global trade routes. Political Dimensions of Tariffs: Discuss the broader political motivations and consequences associated with the use of tariffs as a trade policy tool. Future of Global Supply Chains: Consider the long-term implications of tariffs and related policies on the resilience, efficiency, and geographical distribution of international supply chains. What's Going On In Shipping: Discover insights into Salvatore Mercogliano's popular YouTube channel, "What's Going On In Shipping," which provides in-depth analysis of maritime policy, current events, and history. Expert Maritime Analysis: Learn how Dr. Mercogliano leverages his extensive background in maritime history and the merchant marine to offer expert commentary and analysis on global shipping trends and events on his YouTube platform. Learn More About From Ports to Politics: Decoding Tariffs, Ocean Shipping, and Supply Chains Sal Mercogliano | Linkedin Campbell University | Linkedin United States Merchant Marine Academy | Linkedin Campbell University United States Merchant Marine Academy Twitter: @mercoglianos Sal Mercogliano | Email   What's Going on With Shipping? | YouTube Big Changes at the Port with Lauren Beagen The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

Kristina Bernarducci and Joe Lynch discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Kristina and the Bettaway team are big supporters of Wreaths Across America.  About Kristina Bernarducci Kristina Bernarducci isn’t just building partnerships—she’s building community. As Director of Operations at Bettaway and Director of Business Development at PalletTrader, Kristina brings energy, creativity, and a drive for results to the world of logistics and supply chain. Her approach blends data-driven strategy with a human touch, helping companies solve complex problems while creating space for collaboration. With over a decade of experience in operations, Kristina is known for turning opportunities into long-term growth. She’s led high-impact initiatives, scaled client relationships, and helped new brands get their product to market. Kristina is a passionate philanthropist and channels her influence into causes that matter. She plays an active role in campaigns like Wreaths Across America and supports initiatives for organizations such as WeMake, which empowers adults with autism through creativity and inclusion. Whether she’s hosting charity golf tournaments or hosting Rutgers University Supply Chain students with a tour of the manufacturing facility, Kristina believes business should always be a force for good. About Bettaway Bettaway is a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Founded in 1981, Bettaway has evolved from a local beverage distributor into a comprehensive logistics provider. The company operates five distinct entities that collaborate to deliver end-to-end supply chain services: Bettaway Traffic Systems, Inc.: Provides third-party logistics (3PL) services, offering clients a complete managed services solution. Bettaway Pallet Systems, Inc.: Offers national pallet management services, acting as a single source for pallet supply, retrieval, and tracking. Bettaway Beverage Distributors, Inc.: Operates a modern, technologically advanced fleet of 150 tractors and 900 food grade dry vans, providing dependable support to logistics and pallet divisions. Bettaway West, Inc.: Expands the company’s reach with assets and an office in Buena Park, California. BevDS: equipped to handle e-commerce fulfillment, variety packing, and distribution services. Committed to community engagement, Bettaway supports various organizations, including the Douglas Developmental Disabilities Center, Rutgers University Center for Adults with Autism and Wreaths Across America. About Wreaths Across America Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran’s wreaths for placement on graves in military cemeteries. In December 2008, the United States Senate agreed to a resolution that designated December 13, 2008, as Wreaths Across America Day. Subsequent National Wreaths Across America Days have been designated on the second or third Saturday of December. What began in 1992 with a trailer load of wreaths, decorated by volunteers and laid at the graves of fallen soldiers at Arlington National Cemetery has now become a national organization with over 3,700 participating locations – all focused on the mission to REMEMBER the fallen; HONOR those who serve; TEACH our children the value of freedom. Key Takeaways: Delivering the Drinks: Streamlining Beverage Transportation Kristina Bernarducci and Joe Lynch discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Here are some challenges that Bettaway faces in streamlining beverage transportation: A Legacy Built on Beverage Expertise: For decades, Bettaway has been a leading force in transportation and logistics, carving out a specialized niche within the intricate world of the beverage supply chain. Strategic Partnership with Arizona Ice Tea: Bettaway's long-standing and crucial partnership with Arizona Ice Tea underscores their ability to handle the high-volume and specific logistical needs of a major beverage producer. End-to-End Solutions Tailored for Beverage: From managing vast inventories to ensuring timely distribution, Bettaway provides comprehensive logistics solutions that are specifically designed to support the unique demands of the beverage industry, as evidenced by their work with Arizona Ice Tea. Driving Efficiency Through Innovation: By employing advanced technology and data-driven insights, Bettaway optimizes transportation routes and streamlines warehouse operations, ensuring cost-effective and efficient delivery of products like Arizona Ice Tea. Unwavering Commitment to Quality and Compliance: Understanding the importance of product integrity, Bettaway maintains rigorous quality control and adheres to all necessary regulations, safeguarding the consistent quality of beverages like Arizona Ice Tea throughout the supply chain. Extensive North American Reach: Bettaway's robust network across North America provides the scale and flexibility required to effectively distribute high-demand beverages like Arizona Ice Tea to a wide range of markets. More Than a Vendor, a Strategic Ally: Bettaway operates as a true partner, working closely with clients like Arizona Ice Tea to understand their evolving needs and provide customized logistics strategies that contribute to their continued success. Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran’s wreaths for placement on graves in military cemeteries. Learn More About Delivering the Drinks: Streamlining Beverage Transportation Kristina Bernarducci | Linkedin Bettaway | Linkedin Bettaway Pallet Trader Wreaths Across America Pallet Trader | Linkedin Going Private: Shippers Strengthening In-House Fleets Bettaway Enters Third Year Partnering with We Make Supporting Innovative Jobs Program for Adults with Autism Freight markets at “equilibrium” have truckers, shippers cautiously optimistic The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Chris Cser and Joe Lynch discuss global giants - ICAT moves the world's largest cargo. Chris is the Director of Operations at ICAT Logistics Detroit where they handle the shipments that other companies don't, can't, and won't. Summary: Global Giants: ICAT Moves the World's Largest Cargo In this podcast, Chris Cser, Director of Operations at ICAT Logistics, takes us on a journey through the complex world of global logistics. Founded in 1992 in Baltimore, ICAT Logistics has expanded across the United States and Europe, specializing in handling unusual, high-value, and oversized freight that often falls outside the scope of standard containerized shipping. Chris shares his personal story of entering the logistics industry and delves into the intricacies of project cargo, from moving entire assembly lines across continents to navigating the challenges of transporting oversized, heavy, and hazardous materials. He also discusses the importance of having a logistics partner with global expertise and the ability to provide flexible shipping options in the face of unexpected disruptions. Throughout the podcast, Chris emphasizes the need for companies to ensure compliance and ethical practices in their global supply chains, highlighting the severe consequences of non-compliance in today's transparent world. Finally, he touches on his company's role as the preferred logistics carrier for the National Guard and their involvement in upcoming events. #ProjectCargoLogistics #GlobalTransportationExpertise #SpecializedFreightSolutions About Chris Cser Chris’s expertise in global logistics is tied to his experience growing up and marrying into a military family. That background has helped him build the skills to develop a worldwide network of trusted partners over the past three decades. His leadership in international logistics is enhanced by his continuous education including extensive travel in Europe, Asia, Mexico and the Middle East to see port operations for himself. In his off hours, Chris is a sports enthusiast who enjoys cooking. As the father of a son with Coffin Siris Syndrome, Chris devotes significant time to advocating on behalf of people with CSS and Autism. About ICAT Logistics ICAT Logistics Detroit is family-owned and operated and has been since its inception more than 30 years ago when it was created to ensure safe, secure and timely delivery of goods. Customers have come to depend on the experience, knowledge and capabilities of ICAT Logistics Detroit and its established partnerships around the world. Their team always finds a way to get the job done. It’s the result of years of working together and building a worldwide network of resources and relationships to solve complex shipping challenges. The experts at ICAT Logistics Detroit know that every shipment is mission critical to our customers, who represent a wide range of companies from multinationals to family-owned enterprises and start-ups. We think through the critical details so that they don’t have to. The best routes. The most efficient modes of transport. Getting through customs. Packaging bulky loads. Warehousing, if necessary. Key Takeaways: Global Giants: ICAT Moves the World's Largest Cargo Discover how ICAT Logistics has expanded across the United States and Europe over the past 30 years. Learn about the complexities of handling unusual, high-value, and oversized global transportation. Explore the challenges and regulations involved in transporting oversized, heavy, and hazardous materials. Understand the importance of precise project management and sequencing when moving entire assembly lines and manufacturing equipment. Gain insights into the evolving regulations and safety concerns surrounding the transportation of lithium batteries. Recognize the significance of having a logistics partner with global expertise and flexible shipping options. Appreciate the complexities of moving freight internationally, including regulations, customs clearance, and multiple parties involved. Timestamps (00:00:02) ICAT Moves the World's Largest Cargo (00:01:52) Navigating the Challenges of Global Logistics (00:03:14) Chris Cser's Journey into Logistics (00:04:44) Defining Project Cargo: High Value, High Consequences (00:07:05) Moving Manufacturing Equipment Across the Globe (00:08:51) Moving Big, Bold, and Hazardous Freight (00:13:14) Lithium Batteries: A Hot Topic in Freight (00:19:18) International Customs can be Challenging (00:19:48) Navigating Global Logistics Challenges with Flexibility (00:26:06) Navigating the Complexities of Global Logistics (00:29:32) Ensuring Compliance in Global Supply Chains (00:32:18) Navigating the Complexities of Project Cargo (00:37:56) National Guard Logistics with Chris Cser Learn More About Global Giants: ICAT Moves the World's Largest Cargo Chris Cser | Linkedin ICAT Logistics: Detroit Agency | Logistics ICAT Logistics Mission Accomplished: Beating The Clock With An Oversized Cross-Border Delivery | ICAT In Perfect Harmony: Icat’s Custom Shipping For The United States Air Force (Usaf) Band’s Precious Cargo | ICAT Oversized Fire Truck To Iraq | ICAT EV Charging Stations Get A Boost From Icat Logistics Detroit | ICAT The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. 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Michael Sachaj and Joe Lynch discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. About Michael Sachaj Michael Sachaj is a Partner at HPA and manages and supports HPA’s investment opportunities through their lifecycle. Michael has led investment in a number of HPA’s top performing investments including ShipBob, FourKites, Paccurate, and Digit. Prior to joining HPA in 2013, Michael attended Northwestern University and worked at strategy consulting firm Booz Allen Hamilton supporting various government clients in the Pentagon. Michael is an avid sneakerhead, new dad, and fluent in Polish. About HPA Hyde Park Angels (HPA) is a leading early-stage investor based in Chicago. HPA's People First model leverages world-class operating expertise, a powerful business network, and venture capital to fuel startup success. HPA’s extensive network of 150+ members—comprising entrepreneurs, executives, and venture capitalists—provides strategic value to entrepreneurs by offering expertise and connections to foster growth and innovation. Key Takeaways: The People-First Approach to Funding the Future of Logistics Michael Sachaj and Joe Lynch discuss the people-first approach to the future of logistics. Michael is a Partner at Hyde Park Angels (HPA), a leading early-stage investor based in Chicago. Hyde Park Angels (HPA) is a prominent early-stage investment group based in Chicago, known for its people-first approach to investing.  Positioning HPA in a Thriving Investment Ecosystem: Chicago’s early-stage funding market is more vibrant and competitive than ever, reflecting the strength and momentum of the region’s innovation economy. In response, HPA is leaning into this opportunity by elevating its brand and deepening its bench of experienced investors. By combining capital with meaningful industry access and hands-on support, HPA is increasingly positioned as a partner of choice for ambitious founders. Integrating Capital with Strategic Expertise: HPA is committed to delivering more than just capital—it provides startups with access to strategic guidance from experienced investors across a wide range of industries. By thoughtfully aligning portfolio companies with members who bring relevant expertise, HPA ensures that founders receive meaningful, tailored support. This deliberate approach strengthens outcomes and reinforces HPA’s role as a high-impact partner in early-stage growth. People-First Investment Philosophy: HPA stands out by prioritizing relationships over transactions. By aligning investors who bring deep operational and industry experience with entrepreneurs, HPA creates a mentorship-driven ecosystem that goes beyond capital—turning passive funding into strategic partnership. This approach builds long-term value and attracts high-quality startups. Robust Midwest Deal Flow and Ecosystem Ties: Located in Chicago, HPA leverages its geographic advantage to tap into the Midwest’s growing startup ecosystem. With strong ties to local universities, accelerators, and business leaders, HPA gains early access to promising ventures often overlooked by coastal VCs, giving it a unique sourcing edge. Learn More AboutThe People-First Approach to Funding the Future of Logistics Michael Sachaj | Linkedin HPA | Linkedin HPA Paccurate Unpacking HPA's Investment in Paccurate ShipBob Digit Software  Manifest Logistics Conference The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Corey Abbott and Joe Lynch discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. About Corey Abbott Corey Abbott, Chief Growth Officer and his team lead enterprise initiatives at PortPro, focusing on developing comprehensive products designed to enhance the customer experience, guided by their needs and feedback. Corey spent over a decade at STG Logistics, the nation's leader in containerized freight, and XPO Logistics, where he built operational, financial, and back-office solutions to help companies and users across the globe. He also partnered with companies across multiple industries and modes of transportation (OTR, Drayage, Intermodal, Global forwarding, LTL, Supply Chain Warehousing/ Transloading, Expedited Air, Road, and Water). He held roles of CIO, Intermodal, and Drayage, and most recently, Chief Product Officer. He holds a Master’s degree in accounting and finance from the University of North Carolina at Charlotte. About PortPro PortPro is an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. Its flagship TMS platform streamlines order entry, dispatch management, container tracking, communication, appointment-setting, accounts receivable, accounts payable, reporting, AI-driven features, and more for our customers - who can then provide full transparency and better service to their customers. Visit www.portpro.io for more information and to schedule a demo. Key Takeaways: Tech-Driven Drayage: A PortPro Perspective Corey Abbott and Joe Lynch discuss tech-driven drayage: a PortPro perspective. Corey is the Chief Growth Officer and his team lead enterprise initiatives at PortPro, an innovative technology company that keeps the drayage industry moving efficiently with its operating platform built for drayage trucking companies, brokerages, and those that do both. Drayage carriers and brokers face the following challenges: Operational Inefficiencies & Lack of Real-Time Visibility: Difficulty managing complex drayage processes and tracking critical information (containers, status, appointments) leads to wasted time, errors, and increased costs. Manual Processes & Poor Communication Hindering Productivity: Reliance on outdated methods for order entry, scheduling, invoicing, and communication creates administrative burdens, slows down operations, and limits collaboration. Stuck with Outdated Tech or Ill-Suited Systems: Drayage carriers and brokers often face a dilemma: either wrestle with legacy TMS platforms that hinder integration and lack modern AI, or try to force-fit traditional TMS solutions missing crucial drayage-specific features like appointment management. Missing the Mark on Drayage Needs: Existing TMS options frequently fail to address the unique complexities of drayage, lacking the specialized fields and functionalities required for efficient appointment scheduling, container tracking, and overall drayage operation PortPro customers enjoy the following advantages: PortPro’s platform, is a cloud-based TMS (Transportation Management System) built specifically for drayage operations. It streamlines everything from dispatching and invoicing to document management and container tracking, offering users a centralized platform that eliminates manual workflows and siloed systems. Automated Workflows and Real-Time Visibility: With features like EDI/API integrations, automated billing, and GPS-based container tracking, PortPro empowers carriers and brokerages with real-time operational visibility and faster decision-making. This reduces delays, improves on-time performance, and boosts overall efficiency — critical in an industry where time is money. Compliance and Scalability at the Core: PortPro’s technology is designed to adapt to regulatory complexities like AB5 and environmental compliance laws. It helps companies stay ahead of legal changes while scaling their operations without needing to invest heavily in back-office expansion. This makes it especially valuable for mid-sized drayage companies aiming to grow. Specialized AI Agents & Optimizers: PortPro launches AI-powered tools integrated directly into their TMS, offering targeted automation for specific drayage workflows like spreadsheet updates and empty container returns, accessible via an AI Marketplace and customizable chat interface. Key AI Features for Efficiency: The initial rollout includes "AI Chat" for real-time data queries, "Spreadsheet AI Agents" for automatic data synchronization with Excel and Google Sheets, and "Empty Return Agents" to automate the often cumbersome process of managing empty container returns. Addressing Drayage's Manual Inefficiencies: These AI innovations directly tackle the significant administrative burdens in drayage, which can account for up to 20% of operating costs, freeing up operations teams to focus on more strategic and customer-centric activities. Learn More About Tech-Driven Drayage: A PortPro Perspective Corey Abbott | Linkedin PortPro | Linkedin PortPro PortPro's Informative Blogs Case Studies Latest news about PortPro PortPro's Complementary Carrier Guide to Growth State of Drayage Industry Report The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

Brent Evens and Joe Lynch discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. About Brent Evens Brent Evens is the Co-founder of NextBoard, a freight tech startup helping brokers streamline carrier sales and build stronger, more efficient networks. He brings a diverse background in logistics, SaaS, and product strategy—including time at Delta Air Lines, where he worked on digital product initiatives that improved customer experience and operational performance. Before launching NextBoard, Brent also held leadership roles in product and growth at other startups, focusing on solving operational challenges and modernizing how freight teams work. Based in Georgia, Brent is passionate about helping logistics companies scale smarter by leveraging better tools, data, and processes—and he's always up for a conversation about the future of freight, carrier relationships, or a good pickleball match. About NextBoard NextBoard is a carrier sales platform purpose-built for freight brokerages. Designed to replace spreadsheets, manual processes, and scattered carrier data, NextBoard acts as a CRM for broker-carrier relationships. The platform enables reps to centralize carrier profiles, automate freight matching, send digital offers, and improve visibility into engagement—all in one place. NextBoard helps brokerages reduce their reliance on load boards, increase carrier utilization, and operate more efficiently. Whether a brokerage is looking to grow strategically or simply tighten up day-to-day operations, NextBoard gives teams the tools they need to move faster and smarter in a highly competitive market. Key Takeaways: Carrier Sales Teams Are Being Run the Wrong Way Brent Evens and Joe Lynch discuss how carrier sales teams are being run the wrong way. Brent is the Co-founder of NextBoard, a carrier sales platform purpose-built for freight brokerages. Brent thinks that carrier sales teams are making the following mistakes: Disorganized Carrier Data: Scattered carrier info hinders comprehensive understanding and relationship building. Ineffective Freight Matching ("Post and Pray"): Over-reliance on load boards and manual processes wastes time and underutilizes networks. Manual Sales Processes: Repetitive tasks limit time for relationship building and strategic activities. Lack of Performance Insights: Limited data on carriers prevents informed decisions about selection and improvement. Carrier sales teams that use NextBoard gain the following advantages: AI-Driven Freight Matching and Workflow Automation: NextBoard leverages artificial intelligence to analyze historical data and current market conditions, enabling smart freight matching that prioritizes trusted carriers based on lane preferences, equipment types, and performance history. This automation streamlines repetitive tasks such as quote collection and carrier follow-ups, freeing up representatives to focus on strategic relationship-building activities. Comprehensive Carrier Profiles and Performance Analytics: The platform provides 360° carrier profiles that include equipment types, lane preferences, rate history, and performance metrics. Real-time analytics offer insights into carrier performance, allowing brokerages to identify their most reliable partners and make data-driven decisions to optimize their carrier network Seamless Integration with Major TMS and Compliance Monitoring: NextBoard integrates seamlessly with all major Transportation Management Systems (TMS), eliminating the need for double data entry and ensuring a unified workflow. Additionally, it offers compliance monitoring by automatically tracking carrier insurance, authority status, and safety scores, thereby reducing fraud risk and enhancing operational efficiency. Learn More About Carrier Sales Teams Are Being Run the Wrong Way Brent Evens | Linkedin NextBoard | Linkedin NextBoard The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Briana Birkholz and Joe Lynch discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. Briana is the Vice President of Product Management for the 3PL market segment at SPS Commerce, the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. About Briana Birkholz Briana Birkholz is the Vice President of Product Management for the 3PL market segment at SPS Commerce. With a passion for overcoming supply chain and logistics challenges, Briana is committed to addressing the distinct needs of customers through comprehensive, full-service solutions. Briana’s extensive experience in driving innovation, strategic development and execution consistently delivers outstanding results for third-party logistics companies. About SPS Commerce SPS Commerce is the world’s leading retail network, connecting trading partners across the globe to optimize supply chain operations for all stakeholders in the retail ecosystem. The company enables data-driven partnerships through innovative cloud-based technology, customer-centric service, and a team of accessible industry experts—allowing clients to focus on their core business. With over 45,000 recurring revenue customers spanning retail, grocery, distribution, supply, manufacturing, and logistics, SPS Commerce powers a vast and growing global retail network. Key Takeaways: Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain Briana Birkholz and Joe Lynch discuss blind spots & bottlenecks: unmasking the hidden enemies of supply chain. The hidden enemies include the following: Inconsistent Time to Revenue: The Silent Growth Killer - Lengthy onboarding processes erode cash flow and strain customer relationships, highlighting evolving customer expectations. SPS Commerce's "plug-and-play" solutions drastically reduce onboarding time from months to days. The Cost of Chaos: Inconsistent Order Intake - Managing orders through disparate channels (phone, email, portals, PDFs) breeds errors and jeopardizes SLAs due to human error. SPS Commerce standardizes order formats for improved efficiency and control. Decoding Retailer Complexity: Unravel the challenges of adhering to intricate retailer requirements (packing slips, labels, routing guides, ASN timing) and the costly consequences of non-compliance (chargebacks, damaged relationships, lost shelf space). SPS Commerce automates document generation and validation to ensure first-time compliance. SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. SPS Commerce brings the following advantages: Industry Leader in Cloud-Based EDI Solutions: SPS Commerce specializes in cloud-based supply chain management, helping retailers, suppliers, and logistics providers automate and streamline their operations through advanced EDI and data analytics tools. Demonstrated Consistent Growth as a High-Performing Public Company: SPS Commerce has a long and consistent track record of growth, primarily organic, underscoring its position as a strong performer on NASDAQ (ticker: SPSC). Global Presence with Local Support: Headquartered in Minneapolis, SPS has expanded internationally with offices in major cities like Toronto, Melbourne, Amsterdam, and Hong Kong, supporting a worldwide customer base with localized service. Growth via Smart Acquisitions: Strategic buys like Data Masons, InterTrade, and SupplyPike have allowed SPS to broaden its tech stack and deepen its value across the retail supply chain ecosystem. Recognized for Culture and Innovation: Known for its positive workplace environment, SPS was ranked the best large workplace in Minnesota in 2015 and continues to invest in talent and innovation to drive forward-thinking supply chain solutions. Learn More About Blind Spots & Bottlenecks: Unmasking the Hidden Enemies of Supply Chain Briana Birkholz | Linkedin SPS Commerce | Linkedin SPS Commerce Woods Distribution Case Study Arcadia Cold Storage & Logistics Case Study The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

Suketu Gandhi and Joe Lynch discuss the strategic COO: navigating disruption and driving change. Suketu is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. About Suketu Ghandi Suketu Gandhi is a partner and global chair for the Strategic Operations Practice at Kearney, a leading management consulting firm. Based in Chicago, his expertise covers a wide range of operations topics, with an emphasis on end-to-end supply chains and their redesign for four critical purposes, growth, cost, resilience, and sustainability. Noting that the key to maximizing their effectiveness lies in the combination of human intelligence, AI, and automation, he underpins this with a deep understanding of how global operations work. Suketu’s passion for operations work goes back to the earliest days of his career with a major retailer. Now, he puts this knowledge to work for clients throughout the consumer and retail space. Suketu is frequently published on operations transformation topics in outlets such as HBR, MIT Sloan Management Review, and The Wall Street Journal. About Kearney Since 1926, Kearney has been a leading management consulting firm and trusted partner to three-quarters of the Fortune Global 500 and governments around the world. With a presence across more than 40 countries, our people make us who we are. We work impact first, tackling your toughest challenges with original thinking and a commitment to making change happen together. By your side, we deliver—value, results, impact. To learn more about Kearney, please visit www.kearney.com. Key Takeaways: The Strategic COO: Navigating Disruption and Driving Change Kearney's third annual COO survey, in collaboration with AWS, reveals that while COOs anticipate organizational growth in 2025, they foresee significant hurdles related to skills gaps and execution challenges. The research highlights key findings from the survey of over 120 senior operations leaders, indicating a shift in priorities from pure cost efficiency to a more balanced strategy emphasizing innovation, risk management, and the integration of technologies like GenAI in supply chains. The purpose of the survey is to identify the major concerns and strategic shifts among COOs, revealing an "execution gap" and a critical need to address skill shortages and proactively manage risks in an increasingly uncertain global environment. Global & Legacy Powerhouse: Founded in 1926 and headquartered in Chicago, Kearney is a top-tier management consulting firm with a presence in 40+ countries, serving Fortune Global 500 clients across industries. Strategic Expertise at the Core: Renowned for excellence in strategic operations, sourcing, procurement, and transformation — Kearney consistently ranks among global leaders in these areas. Forward-Thinking Insights: Through thought leadership like the FDI Confidence Index and Global Business Policy Council, Kearney shapes conversations on global economics, innovation, and disruption. People-First, Impact-Driven: With a culture rooted in collaboration, inclusion, and purpose, Kearney focuses on delivering measurable change while fostering a diverse and empowered workforce. Learn More About The Strategic COO: Navigating Disruption and Driving Change Suketu Gandhi | Linekdin Kearney | Linkedin Kearney Beyond survival: the new operational playbook separating leaders from laggards in 2025 Manage Capital Investments Like a Supply Chain What Fast-Moving Companies Do Differently Leveraging New Tech to Boost Supply Chain Resilience The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

Danielle Spinelli and Joe Lynch discuss unpacking cargo theft: trends and solutions. Danielle serves as Account Executive at Descartes MyCarrierPortal, the leading solution for carrier identity, onboarding, and monitoring in transportation. About Danielle Spinelli Danielle Spinelli is an Account Executive at Descartes MyCarrierPortal. With a decade of experience in the logistics and transportation industry, Danielle brings a wealth of knowledge and expertise in carrier sales and vetting. Having worked as a Carrier Sales Broker for 8 years, Danielle honed a deep understanding of the supply chain and transportation landscape, building strong relationships with carriers and specializing in vetting and compliance. For the past two year, Danielle has been a key member of the team at MyCarrierPortal, specializing in carrier vetting. In this role, Danielle focused on educating customers how to properly review carriers to ensure that every carrier meets compliance standards to prevent brokers/shippers from being a victim of fraud. About MyCarrierPortal Descartes MyCarrierPortal is the industry’s most trusted platform for carrier onboarding, fraud prevention, and compliance. Built for freight brokers, 3PLs, and shippers, it streamlines carrier qualification, automates insurance monitoring, and reduces risk—enabling faster, more secure freight operations across the industry’s largest active carrier network. Key Takeaways: Unpacking Cargo Theft: Trends and Solutions Join Danielle Spinelli, the CHP Cargo Theft Task Force, and TIA’s Daniel Hoff for an exclusive webinar on the rise of organized freight crime. Learn about real-world investigations, emerging fraud trends, and how stronger laws—and your support—can help fight back. Register here. Hear directly from the California Highway Patrol’s Cargo Theft Task Force as they expose how organized criminal networks operate—and the real-world investigative methods turning the tide. Register here. Discover how new legislation could help crack down on freight fraud, and learn practical steps you can take to protect your business, support law enforcement, and drive industry change. Register here. Streamlined Carrier Onboarding: Utilizes the proprietary Intellivite system to invite and onboard carriers swiftly, often completing the process in as little as 5 minutes. This efficiency reduces administrative burdens and accelerates operations. Advanced Fraud Prevention: Employs proactive tools to safeguard against identity fraud and double brokering, including real-time fraud alerting through AI-enabled location tracking, ensuring the authenticity of every carrier. Automated Insurance Monitoring: Maintains a comprehensive Certificate of Insurance (COI) warehouse, preloading COIs 95% of the time during onboarding, and continuously monitors insurance status to ensure carriers are properly insured. Custom Risk Assessments: Provides tailored risk evaluations to verify carrier reliability, integrating seamlessly into existing Transportation Management System (TMS) workflows for efficient decision-makin. Incident Reporting and Community Alerts: Features a community-driven incident reporting system that centralizes fraud alerts and streamlines carrier vetting, enhancing transparency and trust within the network. Seamless Integration with TMS Platforms: Integrates with various TMS platforms like Descartes MacroPoint and Aljex, allowing for automatic carrier registration and real-time compliance updates, thereby enhancing operational efficiency. Continuous Compliance Monitoring: Offers ongoing monitoring of carrier compliance, including daily checks of insurance and Federal Motor Carrier Safety Administration (FMCSA) authority statuses, ensuring that all carriers meet required standards. Learn More About Unpacking Cargo Theft: Trends and Solutions Danielle Spinelli | Linkedin Descartes MyCarrierPortal | Linkedin Descartes MyCarrierPortal Webinar: Combating Strategic Cargo Theft – Stories from the California Highway Patrol The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube