
The Mindtools L&D Podcast
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
Latest episodes

Mar 17, 2020 • 31min
186 — Coping with Corona: Working from home and remote meetings
In the past few weeks, the rapid spread of Covid-19 has made 'self-isolation' an everyday term. 'Working from home' has stopped being a perk, and become a necessity (for those of us fortunate enough to be able to do so). But how do you adjust to working in isolation and communicating via remote meetings? On this week's episode of The Good Practice Podcast, Ross D is joined by Owen, Ross G and Emerald Workser Craig Dutton to share their advice for coping with coronavirus. We discuss: our strategies for productive home working making the most of technology overcoming organisational hurdles to built trust and rapport quickly online. Show notes Craig's guidance on getting the best from remote meetings is online at: https://goodpractice-podcast.s3.amazonaws.com/craig-dutton-remote-meetings.pdf Owen's coronavirus simulations are from the Washington Post, online at: https://www.washingtonpost.com/graphics/2020/world/corona-simulator/?itid=sf_ Ross G's fascinating insight into the world's weird flight paths is online at: https://multimedia.scmp.com/news/world/article/2165980/flight-paths/index.html And Ross D's tedious insight into air quality on planes is at: https://www.bbc.co.uk/news/health-51736185 If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Dickie @RossDickieEW Owen Ferguson @owenferguson Ross Garner @RossGarnerEW Craig can be found on LinkedIn. Just search for: Craig Dutton, Emerald Works.

Mar 10, 2020 • 39min
185 — Back to the future: Insights from the latest Learning Health Check
This week on the Good Practice Podcast, Ross D is joined by Owen and Gent Ahmetaj to dig into the latest research report from Emerald Works — Back to the Future: Why Tomorrow’s Workforce Needs a Learning Culture. We discuss: the purpose of the Learning Health Check the top-line takeaways from the report the practical implications for L&D Show notes If you're interested in reading the report for yourself, you can download a copy at: https://emeraldworks.com/resources/research-and-reports/strategy/back-to-the-future The LinkedIn thread about the need for an L&D 'revolution' can be found at: https://www.linkedin.com/feed/update/urn%3Ali%3Aactivity%3A6636178119965454336/?actorCompanyId=468788 Tom Chivers' Twitter feed, including his thoughts on COVID-19, can be found at: https://twitter.com/TomChivers Gent's book recommendation was Crystallizing Public Opinion by Edward Bernays, and it can be found at: https://www.amazon.co.uk/Crystallizing-Public-Opinion-Edward-Bernays/dp/1684113040/ref=sr_1_1?crid=3QA437F7TFVD1&keywords=crystallizing+public+opinion&qid=1583836784&sprefix=crystalizing+public+opinion%2Caps%2C234&sr=8-1 If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Dickie @RossDickieEW Owen Ferguson @owenferguson Gent Ahmetaj @GentAhmetaj

Mar 3, 2020 • 41min
184 — Supporting Parental Leave Returners
Returning to work after parental leave can be a daunting time for parents. What can managers do to ease this process and support returners in the best way possible? This week on the Good Practice Podcast, Nicola Boyle and Cat MacLeod speak to Nikki Slowey from Family Friendly Working Scotland and Camden Council's Tom Spencer. In the episode we discuss: tips for managers supporting parental leave returners some of the classic pitfalls managers fall into the perceived (or actual) gender differences in attitudes towards returners Show notes To find out more about Nikki Slowey and Family Friendly Working Scotland, check out their website https://www.familyfriendlyworkingscotland.org.uk/ The Harvard Business Review article Cat mentioned can be found at https://hbr.org/2020/03/whats-really-holding-women-back?sf117680049=1 To find out more about more Katherine Johnson and her career at NASA, click here: https://www.nytimes.com/2020/02/24/science/katherine-johnson-dead.html Tom's book recommendation was 'You're not Listening: What You’re Missing and Why It Matters' by Kate Murphy - https://www.amazon.co.uk/Youre-Not-Listening-Missing-Matters/dp/1787300951 To learn more about Aviva's parental leave policy, click here - https://www.aviva.co.uk/business/business-perspectives/featured-articles-hub/equal-parental-leave/ To find out your own unique 3-word address, click here: https://what3words.com/ If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW Cat MacLeod @CatGoodPractice Nikki Slowey @nikkislowey73 Tom Spencer @TomBSpencer

Feb 25, 2020 • 38min
183 — L&D... for L&D
Working in L&D, we spend a lot of time focusing on the development of others. But how much time do we spend thinking about our own development? This week on the Good Practice Podcast, Ross Garner and Owen Ferguson are joined by Lightbulb Moment's Jo Cook to discuss: the benefits of formal training for L&D professionals the value of experience over expertise how people working in L&D can support each other. Show notes The book Owen recommends is Shape Up by Ryan Singer, and it can be found at: https://basecamp.com/shapeup The article Jo mentions regarding the demise (or not) of the smartphone is available at: https://www.trustedreviews.com/opinion/fast-charge-over-for-smartphones-3973705 The Exponent podcast can be found at: exponent.fm How Will You Measure Your Life by Clayton Christensen is available at: https://www.amazon.co.uk/How-Will-Measure-Your-Life/dp/0007449151 To find out more about Jo's work, head over to her website: https://www.lightbulbmoment.online/ Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @owenferguson Jo Cook @LighbulbJo You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Feb 18, 2020 • 24min
182 — What we learned at LT 2020
Learning Technologies is one of the biggest industry conferences in the L&D calendar. But what did we learn from attending? This week on The Good Practice Podcast, Nicola Boyle, James McLuckie and Gemma Towersey discuss their highlights and key takeaways from the conference. In the episode we discuss: Personalisation The ethics of AI Getting back to the basics of learning design Show notes The Good Practice podcast episode that James referenced, featuring Nick Robinson, was episode 89 'Introducing Learning Design' - https://podcast.goodpractice.com/89-introducing-learning-design To find out more about Learning Technologies 30 under 30 -https://www.learningtechnologies.co.uk/learning-thirty-under-30 Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW James McLuckie @JamesMcLuckie Gemma Towersey @gemmatowersey You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Feb 11, 2020 • 30min
181 — Lost in translation
For many organisations, the workplace is no longer local. Technology has helped create a global talent market, where the primary job requirements are a computer and a stable internet connection. There are obvious benefits to this, but what does it mean for L&D? How do you deliver a consistent experience to a multilingual, multicultural workforce, spread across different regions? This week on the Good Practice Podcast, Ross Dickie and Gemma Towersey are joined by Emily Decker from Comtec Translations to discuss: the specific challenges of translating e-learning content the benefits of working with a translation agency when and when not to use machine translation Show notes The National Geographic article Gemma mentioned can be found at: https://www.nationalgeographic.com/magazine/2020/01/scientists-are-unraveling-the-mysteries-of-pain-feature/ For those who wish 'to Meghan Markle' like the lady herself, this article covers the nuances of the new verb: https://www.theguardian.com/lifeandstyle/2020/jan/24/to-meghan-markle-verb-how-to-use-it Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn: Ross Dickie @ross__dickie Gemma Towersey @gemmatowersey Emily Decker @ComtecTranslate

Feb 4, 2020 • 41min
180 — L&D in the Not-for-Profit sector
What are some of the L&D challenges faced by the not-for-profit sector? And how do they overcome these challenges on restricted budgets? This week on The Good Practice Podcast, Nicola Boyle and James McLuckie are joined by Cat Kernohan, Head of L&D at Oxfam, and Kate Kellaway Moore, Head of Talent and Resourcing at Oxfam to discuss. In this episode you'll find out: How Oxfam deliver their L&D initiatives on restricted budgets How not-for-profit organisations can attract and retain talent in the workplace How Oxfam increase women's opportunities for promotion and senior leadership Show notes The article Kate highlighted on Gender Equality can be found here: https://www.gov.uk/government/publications/gender-equality-at-work-research-on-the-barriers-to-womens-progression To find out more about beauty brands use of AR: https://www.thedrum.com/news/2020/01/28/l-oreal-signs-up-pinterest-s-roll-out-ar-t Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn: Nicola Boyle @Nicola_BoyleEW James McLuckie @JamesMcLuckie Cat Kernohan - www.linkedin.com/in/catherinekernohan Kate Kellaway Moore - www.linkedin.com/in/kate-kellaway-moore

Jan 28, 2020 • 4min
179 — An exciting announcement!
This week, we're taking a break from our usual format to bring you some exciting news! Tune in to hear CEO Peter Casebow speak to regular hosts Ross Garner, Nicola Boyle and Ross Dickie about what's changing. You can also check out our new website at emeraldworks.com Or get in touch on Twitter @Emerald_Works.

Jan 21, 2020 • 41min
178 — What makes a great learning organisation?
The LPI recently surveyed learning leaders, asking them to name their toughest workplace challenges. The results? Creating a learning culture, developing the workforce of the future, digital transformation and digital learning, leadership and management development, and self-directed learning. This week on The GoodPractice Podcast, Owen and Ross G are joined by LPI CEO Ed Monk to discuss what these findings mean for learning organisations. We discuss: increased confidence among learning professionals the meaning of 'learning culture' and how it is created and the longer-term meaning of 'performance'. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson, and @EdmundMonk. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. The LPI are online at: thelpi.org and run a free social network at: https://learningprofessionalnetwork.com/ The article that discussed Ed, Owen and Ross discussed was 'Driving performance through learning in 2020', from TrainingZone, available online at: https://www.trainingzone.co.uk/develop/business/driving-performance-through-learning-in-2020 The Google project Ed referenced was 'Project Aristotle', described by Google at: https://rework.withgoogle.com/print/guides/5721312655835136/ The podcast that Owen recommended was 'Keeping Track Of Your HEART – Tomer Sharon on The Product Experience', from The Product Experience, available online at: https://www.mindtheproduct.com/keeping-track-of-your-heart-tomer-sharon-on-the-product-experience/ The podcast that Ed recommended was 'How Did We Get Here?', online at: https://podtail.com/en/podcast/how-did-we-get-here/ Our Women in Learning Special, referenced by Ross, is online at: https://www.goodpractice.com/blog/podcast-145-women-in-learning-special The film that Ross recommended was 1917, directed by Sam Mendes.

Jan 14, 2020 • 37min
177 — Evidence-informed learning design
Can learning and development ever adopt the same rigour as clinical research? And how should we judge the usefulness of existing research? This week on The GoodPractice Podcast, Ross G and Owen welcome return guest Mirjam Neelen to discuss her new book (co-written with Paul A. Kirschner): Evidence-informed learning design We discuss: the problems with research into learning the mis-use of terms like 'neuroscience' to justify beliefs the difference between corporate learning and academia. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson, and @MirjamN. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. Mirjam's book is available from Kogan Page and she blogs at: 3starlearningexperiences.wordpress.com The blog Mirjam referenced, by Robert Slavin, was 'Why Can’t Education Progress Like Medicine Does?', available online at: https://robertslavinsblog.wordpress.com/2020/01/09/why-cant-education-progress-like-medicine-does/ The Willingham (2012) book Mirjam referenced was When Can You Trust the Experts?, available from Amazon (https://www.amazon.co.uk/When-Can-You-Trust-Experts/dp/1118130278) but summarised here: https://3starlearningexperiences.wordpress.com/2018/06/26/working-in-an-evidence-informed-way/ The summary of the 'growth mindset' debate, referenced by Owen, is online here: https://www.scientificamerican.com/article/debate-arises-over-teaching-growth-mindsets-to-motivate-students/ Ross' recommendations were: 11.22.63 (novel), by Stephen King Little Women (film), directed by Greta Gerwig and Dolly Parton's America (podcast), available on all your usual podcast feeds.
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