The Mindtools L&D Podcast

Learning and development conferences tend to follow a predictable format: an exhibition hall full of vendors, hour-long sessions from experts, and fringe events where people can socialise. The introduction of social distancing has disrupted that format, but might it also create an opportunity to try something different? This week on The Good Practice Podcast, Dr. Will Thalheimer and Matthew Richter, president of The Thiagi Group, join Ross G and Owen to share details of the online-only 'L&D Conference'. We discuss: Some of the challenges associated with traditional conferences The format and line-up of The L&D Conference The benefits of this approach for speakers and attendees. Show notes Details of The L&D Conference are online at: learningdevelopmentconference.com During the conversation, we discussed both evidence-informed practice and learning styles. For more on these topics, see our episodes: The No.1 L&D Detective Agency, with Rob Briner at: podcast.goodpractice.com/163-evidence-the-no-1-ld-detective-agency Evidence-informed learning design with Mirjam Neelen at: podcast.goodpractice.com/177-evidence-informed-learning-design Does the language of L&D matter? With David Kelly, at: podcast.goodpractice.com/135-does-the-language-of-ld-matter In What I Learned This Week, Owen discussed the opportunities that Transistor FM offers for private podcasts. Find out more at: transistor.fm  Will shared a quote from journalist Jack Newfield, who did indeed die in 2004. You can find out more about Newfield, and the quote, at Wikipedia: en.wikipedia.org/wiki/Jack_Newfield Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Dr Will Thalheimer @WillWorkLearn For more on Matt see thiagi.com or linkedin.com/in/matthew-richter-0738b84 For more from Will, see worklearning.com or presentationscience.net  Will and Matt podcast at truthinlearning.com. You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Conversations are at the heart of everything we do: whether it's dealing with customers, managing team members or influencing our leaders. This week on The Good Practice Podcast, Sarah Harvey - author of Savvy Conversations - joins Ross G and Owen to discuss how thinking purposefully about our approach to conversations can lead to better outcomes. We discuss: Sarah's tools for approaching a conversation The difference between 'manipulation' and 'influence' The impact that an increase in digital communication has had on our relationships. Show notes Find out more about Sarah, and the book, at: savvyconversations.co.uk In What I Learned This Week, Ross recommended the Alt+D shortcut to quickly navigate to your browser window. Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Sarah Harvey @SavvySarahSPM You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

The design of workplace learning typically requires input from a wide range of stakeholders, including HR, Legal and IT. But this week on The Good Practice Podcast, we hear from two people who decided to go it alone. Bushcraft instructor Paul Kirtley and YouTuber Craig Taylor share their experiences of designing online learning content, with Ross G and Owen. We discuss: The use of 'content splintering' to repurpose material on different platforms The use of links to drive traffic from one platform to another The importance of developing a relationship with your audience. Show notes You can find out more about Craig at: about.me/craigtaylor For more from Paul, see: His website: frontierbushcraft.com His online courses: onlinebushcraftcourses.com/online-elementary His podcast: paulkirtley.co.uk/Topics/pkpodcast/ His YouTube channel: youtube.com/playlist?list=PLZd0Jw9pFXqWC0M1g73AGS49i7KtCK_v4 His Instagram: instagram.com/paulkirtley His Wikipedia page: wikipedia.org/wiki/Paul_Kirtley One of his online courses: identificationmasterclass.com For more from Emerald Works, see: https://emeraldworks.com/  Owen recommended The Last Dance on Netflix. Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Paul Kirtley @PKirt Craig Taylor @CraigTaylor74 You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

In Shape Up, Ryan Singer shares the methodology that he and his colleagues at Basecamp use to 'ship work that matters'. The book presents itself as a guide for software developers, but what lessons does it hold for L&D?   On this week's episode of The Good Practice Podcast, Ross D is joined by Owen, Nicola and Ross G for the third in our series of bimonthly 'book club' episodes. We discuss:  our general impressions of the book the differences between Basecamp's approach and other product development methodologies key takeaways for L&D Show notes All of Basecamp's books, including Shape Up, can be downloaded for free on their website: https://basecamp.com/shapeup The macOS app Owen mentioned was 'Alfred': https://www.alfredapp.com/  You can find out more about Chefs in Schools by visiting https://www.chefsinschools.org.uk/ You can listen to This American Life's Pulitzer-winning episode, 'The Out Crowd', on their website: https://www.thisamericanlife.org/688/the-out-crowd If you work in UX/UI and you're interested in joining a team that doesn't report to Ross Garner, check out these job listings: https://emeraldgroup.current-vacancies.com/Jobs/Advert/1931140 https://emeraldgroup.current-vacancies.com/Jobs/Advert/1931141 For more from Emerald Works, see: emeraldworks.com  Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Dickie @RossDickieEW Owen Ferguson @owenferguson Ross Garner @RossGarnerEW Nicola Boyle @Nicola_BoyleEW

Self-management is increasingly seen as the most diplomatic way to run an organisation. But how does this work when critical, time-sensitive decisions have to be made? What structures do these organisations need to have in place to succeed? And how do they overcome the challenges they are presented with? This week, Nicola Boyle and Owen Ferguson are joined by organisational self-management coach Lisa Gill. We discuss: The critical success factors of running a self-managing organisation The challenges of running a self-managing organisation The benefits of shifting to self-management Show notes To find out more about Lisa, visit her website: https://www.reimaginaire.com/ Listen and subscribe to Lisa's Leadermorphosis podcast at: http://leadermorphosis.co/ The Leadermorphosis episode with Miki Kashtan can be found here: http://leadermorphosis.co/ep-37-miki-kashtan-on-the-three-shifts-needed-for-self-managing-organisations-to-thrive To find out more about the Liberating Structures app, click here: https://www.liberatingstructures.app/en/ For information on Helen Sanderson's Dare to Lead interactive course, click here: http://helensanderson.net/dare-to-lead/ Helen Sanderson's podcast A Cup of Teal can be found here: https://open.spotify.com/show/43iANzrV228opoHuom16HA   Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW Owen Ferguson @owenferguson Lisa Gill @disruptandlearn You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Evidence has shown that part-time workers can outperform full-time workers. So why is it that they often feel stigmatized or second-tier within their organization? And what can leaders and managers do to challenge this? This week on The Good Practice Podcast, Nicola Boyle and Lucy Bishop are joined by Nikki Slowey and Lisa Gallagher from Flexibility Works. We discuss: How to challenge the stigma of part-time work How to effectively manage part-time staff How to go part-time and job-share in senior roles Show notes To find out more about Flexibility Works, visit their website - https://www.flexibilityworks.org/ The Acas code of practice on flexible working requests can be found here: https://www.acas.org.uk/acas-code-of-practice-on-flexible-working-requests To make your own kitchen quarantine beans-based cake, follow this recipe here: http://annajones.co.uk/recipe/amazing-lemon-cannellini-cake Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter and LinkedIn: Nicola Boyle @Nicola_BoyleEW Lucy Bishop - http://www.linkedin.com/in/lucy-bishop-0821764b/ Lisa Gallagher - @_LisaMaclean Nikki Slowey - @nikkislowey73 You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

What ideas are L&D most excited about in 2020? Artificial intelligence? Learning experience platforms? Curation? This week on the Good Practice Podcast, Ross D and James are joined by Don Taylor to pore over the latest Global Sentiment Survey, and discover what's 'hot' (and what's not) in learning and development. We discuss:  the top-line takeaways from GSS 2020 the key regional differences in the data the trends that have emerged over seven years of the survey Show notes To download a copy of the Global Sentiment Survey 2020, head over to Don's website: https://donaldhtaylor.co.uk/research_base/the-global-sentiment-survey-2020/ If you're interested in revisiting our last GSS episode, you can find it at: https://podcast.goodpractice.com/137-what-will-be-hot-in-workplace-ld-in-2019 For more from Emerald Works, see: emeraldworks.com  Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Dickie - @RossDickieEW James McLuckie - @JamesMcLuckie Donald Taylor - @DonaldHTaylor You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

This week on The Good Practice Podcast, e-learning specialist, author and consultant Clive Shepherd joins Ross G and Owen to discuss the promise of e-learning. Where has it succeeded? Where has it gone wrong? And with authoring tools now giving anyone the ability to create great e-learning, might the problem be... well... us? We discuss: the evolution of e-learning the business barriers to effective e-learning the opportunities created by personality, humour and storytelling. Show notes The text-based game that Owen has been playing is Lifeline, available online at: https://apps.apple.com/gb/app/lifeline/id982354972  The Cards Against Humanity Family Edition is online at: https://www.cardsagainsthumanityfamilyedition.com/ You can find out more about Clive at skillsjourney.com. He blogs at cliveonlearning.com. For more from Emerald Works, see: emeraldworks.com  Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Clive Shepherd @CliveShepherd You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.

Carol Dweck's Mindset (2006) and Angela Duckworth's Grit (2016) are two of the most influential social science texts of this century, but difficulty implementing their ideas and a failure to replicate their findings has left them open to criticism. In this special crossover edition of The Good Practice and Emotion at Work podcasts, hosts Nicola Boyle and Phil Willcox are joined by Owen Ferguson, Ross Garner and Gemma Towersey to discuss. We explore: the extent to which we feel we demonstrate grit and growth mindset the problems posed by the popularity of these ideas the impact of grit and mindset on L&D. Show notes Mindset - Updated Edition: Changing the Way You Think to Fulfil Your Potential, by Carol Dweck, is available here: https://www.amazon.co.uk/Mindset-Updated-Changing-Fulfil-Potential/dp/B07NQLQDWN Grit: The Power of Passion and Perseverance, by Angela Duckworth, is available at: https://www.amazon.co.uk/Grit-Passion-Perseverance-Angela-Duckworth-ebook/dp/B019CGY2ZG A useful review of mindset literature is: Burgoyne, A. P., Hambrick, D. Z., & Macnamara, B. N. (2020). How Firm Are the Foundations of Mind-Set Theory? The Claims Appear Stronger Than the Evidence. Psychological Science, 0956797619897588. Online at: https://www.gwern.net/docs/psychology/2020-burgoyne.pdf  A study looking at mindset in the workplace is: Campbell, A. (2019). Effects of Growth and Fixed Mindset on Leaders' Behavior during Interpersonal Interactions (Doctoral dissertation, Pepperdine University). Online at: https://search.proquest.com/openview/f227f221ad725ab6802a70bb2d192d83/1?pq-origsite=gscholar&cbl=18750&diss=y Professor Dweck has responded to criticism of her work here: http://theconversation.com/growth-mindset-interventions-yield-impressive-results-97423  Two papers critiquing the 'grit' concept are: Credé, M. (2018). What shall we do about grit? A critical review of what we know and what we don’t know. Educational Researcher, 47(9), 606-611. Online at: https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1051&context=psychology_pubs Lee, C. S. (2018). Authentic leadership and organizational effectiveness: The roles of hope, grit, and growth mindset. International Journal of Pure and Applied Mathematics, 118(19), 383-401. Online at: https://acadpubl.eu/jsi/2018-118-19/articles/19a/27.pdf The paper that Ross and Owen discussed was: Yeager, D. S., Hanselman, P., Walton, G. M., Murray, J. S., Crosnoe, R., Muller, C., ... & Paunesku, D. (2019). A national experiment reveals where a growth mindset improves achievement. Nature, 573(7774), 364-369. Online at: https://www.nature.com/articles/s41586-019-1466-y?fbclid=IwAR3eSTiOiVc3v8LARTfGwxTzlSDz4AiAFpLK-jK4VcJr57wI0eO8zyvwkEc  The blog by David D'Souza that Phil mentioned was: https://daviddsouza.com/2020/02/03/the-surprising-truth-about-obvious-truths/  In What I Learned This Week, the gang discussed: Security issues associated with Zoom. Find out more at https://tidbits.com/2020/04/03/every-zoom-security-and-privacy-flaw-so-far-and-what-you-can-do-to-protect-yourself/ and https://www.washingtonpost.com/technology/2020/04/03/thousands-zoom-video-calls-left-exposed-open-web/ Ross' reflections regarding Dr Catherine Calderwood's resignation, covered online at: https://www.bbc.co.uk/news/uk-scotland-52181221  The book Ross recommended was Jon Ronson's So You've Been Publicly Shamed, available from Amazon: https://www.amazon.com/So-Youve-Been-Publicly-Shamed-ebook/dp/B00L9B7IRC  The paper Phil discussed, on the mindsets intervention, was: Foliano, F., Rolfe, H., Buzzeo, J., Runge, J., & Wilkinson, D. (2019). Changing mindsets: effectiveness trial. National Institute of Economic and Social Research. Online at: https://www.niesr.ac.uk/sites/default/files/publications/Changing%20Mindsets_0.pdf The book that Gemma recommended was The Sense of Style: The Thinking Person’s Guide to Writing in the 21st Century by Steven Pinker, available at: https://www.amazon.co.uk/Sense-Style-Thinking-Persons-Writing/dp/1846145503  If you'd like to Give Blood during the current crisis, you can! See: https://www.blood.co.uk/  For more from Emerald Works, see: https://emeraldworks.com/  For more from Phil, see: https://www.emotionatwork.co.uk/  Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn You can find Phil's podcast at: https://www.emotionatwork.co.uk/podcast/ and on iTunes. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nicola Boyle @Nicola_BoyleEW Phil Willcox @PhilWillcox Ross Garner @RossGarnerEW Owen Ferguson @OwenFerguson Gemma Towersey @GemmaTowersey You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn. Emotion at Work is @EmotionAt_Work.

In Social by Design, an upcoming book from Mark Britz and James Tyer, the authors argue that we should purposefully build social connections within organisations. In this week's episode of The Good Practice Podcast, they join Ross G and Owen to discuss: the serendipitous nature of many workplace social connections the opportunities created by digital tools the impact of coronavirus on social connectedness. Show notes The book James referenced was The Connected Company by Dave Gray, available on Amazon: https://www.amazon.co.uk/Connected-Company-Dave-Gray/dp/1491919477  'Chatroulette' is an online service that pairs you with another person for a video call. We recommend reading this Wikipedia article before Googling it: https://en.wikipedia.org/wiki/Chatroulette  The Social Network Analysis report from SWOOP, that James mentioned, is online here: https://www.swoopanalytics.com/benchmarking/microsoft-teams-benchmarking/  The video Owen referenced, on the iPad trackpad, is online at: https://www.theverge.com/2020/3/18/21185188/ipad-trackpad-how-to-support-mouse-cursor  The Recode Decode podcast mentioned by James, featuring Social Capital CEO Chamath Palihapitiya, is on iTunes: https://podcasts.apple.com/us/podcast/chamath-palihapitiya-investing-landscape-is-done-taxes/id1011668648?i=1000469424578  Bill Gates' pandemic prediction has been covered in many places. You can see it here: https://www.ted.com/talks/bill_gates_the_next_outbreak_we_re_not_ready?language=dz  The book, Social by Design, is due for publication this Spring. You can find details at Sense & Respond Press: https://www.senseandrespondpress.com/social-by-design For more from James, see: https://jamestyer.com/ Mark blogs at: http://markbritz.com/ For more from Emerald Works, see: https://emeraldworks.com/  Subscribe to the Podcast There are so many ways to subscribe to The Good Practice Podcast. Click your preference below and subscribe. Google Play Music iTunes Overcast Pocket Casts Podbean Spotify Stitcher TuneIn Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner @RossGarnerEW Owen Ferguson @owenferguson Mark Britz @Britz James Tyer @JimBobTyer You can follow Emerald Works on Twitter @Emerald_Works and LinkedIn.