
The Mindtools L&D Podcast
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
Latest episodes

Apr 18, 2023 • 44min
340 — Takeover Special! We answer your questions!
In an uncomfortable first for The Mind Tools L&D Podcast team, we’re handing over this week’s hosting duties to friend-of-the-show Matt Pleger, Organizational Development Consultant at UMass Memorial Health. Matt has been a long-time client of Ross G’s, and this time HE’S asking the questions. Owen, Ross G and Ross D discuss: how we got started in L&D what we’ve gained from doing the podcast our L&D ‘hot takes’ (something we believe about L&D that is provocative and maybe has some truth to it). In ‘What I Learned This Week’, Owen discussed Artifact, a new app from the minds behind Instagram: artifact.news/ Ross D discussed the AI companion who will never die, argue, or cheat: thecut.com/article/ai-artificial-intelligence-chatbot-replika-boyfriend.html And Matt discussed Google Lens (https://lens.google/), and why he keeps a ‘Commonplace’ book: wikipedia.org/wiki/Commonplace_book For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner - @RossGarnerMT Ross Dickie - @Ross DickieMT Owen Ferguson – @OwenFerguson Matt Pleger - @UmassMatt

Apr 11, 2023 • 33min
339 — Designing high-impact video
Used effectively, video can be the most emotive part of a learning experience. So how do you get it right? In this episode of The Mind Tools L&D Podcast, Ross D and Gemma are joined by Samson Owolabi, Creative Director at Bearded Fellows, to discuss: what ‘high-impact video’ means in a learning context how to go about designing videos that will resonate with your audience how to overcome common challenges in the creative process You can find out more about Bearded Fellows on their website: beardedfellows.co.uk/. Or, if you’re old-school like Samson, you can call them on +441618702000. ;) In WILTW, Gemma mentioned Poet Laureate Simon Armitage’s poem ‘Plum Tree Among the Skyscrapers’, written as part of a collaboration with the National Trust. You can read or listen to the poem at: nationaltrust.org.uk/who-we-are/news/poet-laureate-simon-armitage-creates-blossom-inspired-poem Gemma also recommended the National Trust’s guide to spotting and identifying different types of blossom in the UK: nationaltrust.org.uk/discover/nature/trees-plants/how-to-spot-different-types-of-blossom The Jean-Claude Van Damme documentary Samson referenced was, in fact, ‘Jean-Claude Van Damme, Coup sur Coup’: imdb.com/title/tt27201766/ If, like Ross D, you can’t help peeking at the dessert menu at the end of a heavy meal, you can read more about ‘sensory specific satiety’ at: en.wikipedia.org/wiki/Sensory-specific_satiety For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers : If you'd like t;o share your thoughts on this episode, connect with our speakers Ross Dickie - @Ross DickieMT Gemma Towersey - @gemmatowersey You can find Samson on LinkedIn.

Apr 4, 2023 • 46min
338 — Ever wanted to write a book?
Does everyone have a book in them? How hard it is to take an idea to publication? In this episode of The Mind Tools L&D Podcast, authors Andy Lancaster, Nelson Sivalingam, Michelle Parry-Slater and Gary Cookson join Ross G to share their experiences. We discuss: · why they wanted to write a book in the first place · how to get started · advice for overcoming the stress of a deadline. Andy’s book is Driving Performance Through Learning. Nelson’s is Learning at Speed. Michelle’s is The Learning and Development Handbook. Gary’s is HR for Hybrid Working. All four are available from Kogan Page and Amazon. During the discussion, Gary referenced Rob Baker’s book Personalization at Work, available at: tailoredthinking.co.uk/personalizationatwork Michelle recommended Scrivener for writing: literatureandlatte.com/scrivener/overview In What I Learned This Week, Nelson referenced the ‘Eisenhower Matrix’. You can see our article on this at: mindtools.com/al1e0k5/eisenhowers-urgentimportant-principle Michelle discussed her new podcast series, Learning from the Edge. Andy, while recovering from surgery to his shoulder, recommended the paper: Roberts, C. E., Phillips, L. H., Cooper, C. L., Gray, S., & Allan, J. L. (2017). Effect of different types of physical activity on activities of daily living in older adults: systematic review and meta-analysis. Journal of aging and physical activity, 25(4), 653-670. Online at: journals.humankinetics.com/view/journals/japa/25/4/article-p653.xml Gary recommended Aftermath by Harald Jahner: waterstones.com/book/aftermath/harald-jahner/shaun-whiteside/9780753557884 For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: · Ross Garner - @RossGarnerMT · Andy Lancaster - @AndyLancasterUK · Nelson Sivalingham - @ThatNelsonDude · Michelle Parry-Slater - @MiPS1608 · Gary Cookson - @Gary_Cookson

Mar 28, 2023 • 42min
337 — Promoting equity with reverse mentoring
The opportunities we have access to in life are shaped by our background, our environment and our networks. It is difficult to create equitable organizations if a single homogenous group are making most of the decisions. In Reverse Mentoring: Removing Barriers and Building Belonging in the Workplace, coach and author Patrice Gordon describes how connecting senior decision-makers with more junior mentors can help them understand one another. This week on The Mind Tools L&D Podcast, Patrice joins Ross G and Nahdia to discuss: what ‘reverse mentoring’ is the benefits of reverse mentoring for both parties the pitfalls of a reverse mentoring relationship – and how to avoid them. You can buy the book at: littlebrown.co.uk/titles/patrice-gordon/reverse-mentoring/9780349435008/ During the discussion, Ross also referenced The Business of Race. See episode ‘298 — How can L&D promote an anti-racist workplace?’ at: podcast.goodpractice.com/298-how-can-ld-promote-an-anti-racist-workplace In What I Learned This Week, Nahdia discussed the TV show Abbot Elementary, streaming now on Disney+ (and not in fact on Apple TV, though we give a virtual high five to the fine folks at both streaming giants). Patrice discussed I, Human and the work of Tomas Chamorro-Premuzic. And Ross G shared more nonsense from his interactions with ChatGPT. For more from Patrice, see Eminere.co.uk, or follow her on Instagram @MsPatriceGordon. For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Mind Tools also covered reverse mentoring at: mindtools.com/aznnj4n/reverse-mentoring For our blog on ‘equality’ and ‘equity’, see: mindtools.com/blog/what-is-gender-equity/ Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Nahdia Khan - @NahdiaKhan Ross Garner - @RossGarnerMT Patrice Gordon - @MsPatriceGordon

Mar 21, 2023 • 44min
336 — Who says learner surveys ain't sexy?
Discussions on the effectiveness of learner surveys, tips on creating actionable survey questions, and why learner surveys can be 'pure sex'. Plus, recommendations on a book and insights on the logistics of 1st and 2nd class stamps by the Post Office.

Mar 14, 2023 • 35min
335 — Adjacent learning
Can we improve our workplace performance through learning outside of work? Are there benefits to this? How might we go about it? This week on The Mind Tools L&D Podcast, Gemma and Ross Garner are joined by David Hayden and Steve George, authors of 'Adjacent Learning' to discuss the possibilities and practicalities of learning elsewhere. We cover: what adjacent learning is how we can learn purposefully from other places how can we reflect on what we know and do outside of work that will help inside work? You can buy the book here: https://www.koganpage.com/product/adjacent-learning-9781398608238 In WILTW, Ross summarized the findings of a UK-based trial of a four-day working week. You can read the full article here: https://www.theguardian.com/money/2023/feb/21/four-day-week-uk-trial-success-pattern For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our Off-the-shelf elearning, and our Custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Gemma Towersey - @gemmatowersey Ross Garner - @rossgarnerMT David Hayden - @HaydenDavidhrd Steve George can be found on LinkedIn: https://www.linkedin.com/in/steve-george-frsa-assoc-cipd-gmbpss-1a80931b/

Mar 7, 2023 • 39min
334 — Turning pressures into opportunities
What do business leaders think about L&D? What do they expect? What’s the reality for L&D? This week on The Mind Tools L&D Podcast, Gemma is joined by Nahdia and Anna to discuss our latest Leadership report – Turning pressures into opportunities. We cover: · what questions we asked · the headline takeaways from this year’s report · the practical implications. To read the report in full, download it from our Research reports site: mindtoolsbusiness.com/research-and-reports/turning-pressures-into-opportunities In WILTW, Gemma talked about the three definitions of twilight. You can read more about this on the Royal Museums Greenwich website: rmg.co.uk/stories/topics/when-dawn-dusk-twilight Nahdia mentioned a book she’s reading called The Happiness Hypothesis: Finding Modern Truth in Ancient Wisdom: amazon.co.uk/Happiness-Hypothesis-Finding-Modern-Ancient/ For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: · Nadhia Khan - @NahdiaKhan · Gemma Towersey - @gemmatowersey · Anna Barnett - @drannabarnett

Feb 28, 2023 • 39min
333 — What will be hot in workplace L&D in 2023?
What are L&D practitioners excited about in 2023? Is it the rise of artificial intelligence? Or is it the Metaverse? What about skills-based talent management? Or learning analytics? This week on The Mind Tools L&D Podcast, Ross D is joined by Donald Taylor to discuss the results of the Global Sentiment Survey 2023. We cover: · what the GSS is (and what it isn’t) · the headline takeaways from this year’s survey · regional differences in the data If you’re interested in reviewing the results of the Global Sentiment Survey, Don shared a breakdown, along with some initial reflections, on his website. donaldhtaylor.co.uk/insight/gss2023-results/ Ross D also shared some of his own reflections on this year’s results in the latest edition of The L&D Dispatch: lddispatch.com/p/local-sentiment-survey In WILTW, Ross D discussed his success propagating a Monstera plant, by following the steps in this article: pottedpixie.com/how-to-propagate-a-monstera-in-water/ For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: · Ross Dickie - @RossDickieMT · Donald Taylor - @DonaldHTaylor

Feb 21, 2023 • 42min
332 — How to choose a learning platform
Explore key questions in choosing a learning platform, spotting 'red flags', and the influence of AI. Learn about ethical concerns in edtech and AI content generation. Discover how OpenAI tackles bias. Get insights on the Cairngorms National Park in Scotland.

Feb 14, 2023 • 38min
331 — Six ways to engage employees
What do employees and managers care about in 2023? How do we keep them feeling happy, interested and safe? A new report from Reward Gateway offers six human-centred strategies to build strong, resilient teams. So, this week on The Mind Tools L&D Podcast, Ross G and Owen are joined by Chief People Officer Nebel Crowhurst to discuss their findings. We explore: · - whether it’s important that your manager ‘cares’ about you · - the role of mental, physical and wellbeing support in engaging employees · - if it’s OK just to turn up and do your job. You can find the full report online at: https://www.rewardgateway.com/hubfs/Resources-eBooks/uk-2023-employee-engagement-trends-report.pdf In ‘What I Learned This Week’, Owen discussed Mastodon and Mark Gilroy’s YouTube tech reviews: https://www.youtube.com/@ThatMarkGilroy Nebel discussed Australia’s new approach to domestic violence leave: https://www.fairwork.gov.au/leave/family-and-domestic-violence-leave Ross discussed Glasgow City Council’s plans to build a ‘feminist’ city: https://www.scotsman.com/news/people/glasgow-becomes-uks-first-feminist-city-as-town-planning-motion-from-councillor-holly-bruce-passes-3896633 For more from Nebel and Reward Gateway, visit: https://www.rewardgateway.com/uk For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: https://mindtoolsbusiness.com/solutions/learning-performance-benchmark Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: · Ross Garner - @RossGarnerMT · Owen Ferguson - @OwenFerguson (or https://mastodon.scot/@owenferguson) · Nebel Crowhurst - @HR_Nebel