The Brand Called You

In this episode of The Brand Called You, Nienke Bloem an expert in Customer Experience, shares her expertise and insights on customer experience management gained through her career journey working with major corporations. She discusses the key components of an effective customer experience strategy, common mistakes companies make, the growing role of technologies like AI, leveraging social media across the customer journey, how small businesses can compete through specialization and authentic branding, and her innovative approach to instilling a customer focus through the Customer Experience Game. About Nienke Bloem Nienke is a keynote speaker on Customer Experience.  She's a Customer Experience educator with the most sold solution, 2 day Customer Experience Masterclass.  She is also the co-founder and facilitator of The Customer Experience Game.

In the realm of healing arts, Dr. Hamid Montakab emerges as a distinctive figure, seamlessly blending the precision of Western medicine with the profound wisdom of Traditional Chinese Medicine (TCM). Diving into his story unveils a fascinating dual career—one rooted in a familial legacy of Western medicine, and the other ignited by a chance encounter with acupuncture, a healing technique unknown to him until a random dinner conversation. As we explore his motivations, the intersection of these two medical paradigms becomes apparent, leading him to bridge the gap between East and West in the pursuit of holistic well-being. [00:37] - About Hamid Montakab Dr. Montakab is the Founder of the Academy of Chinese Healing Arts. He is the Co-Founder and President of the Swiss Professional Organization for TCM (Traditional Chinese Medicine). He is an author of several books on acupuncture. He has been recognised and felicitated several times.

Embarking on a journey of self-discovery is often the first step towards unlocking one's true potential. In the realm of personal transformation, individuals seek guidance and support to navigate the complexities of their inner worlds and unleash the power within them. One such beacon of light in this transformative space is Suhasini Gopalakrishnan, the founder of DCODE Inspired Living and a seasoned life mastery coach. With her empathetic approach and deep understanding of human behaviour, Suhasini illuminates the path towards personal growth and leadership excellence.  [00:34] - About Suhasini Gopalakrishnan Suhasini is the Founder of DCODE Inspired Living. She is a Life Mastery Coach. Suhasini is an expert in leadership transformation.

In this episode of The Brand Called You, Molly Blomquist, a security and risk management expert, shares insights from her extensive career. She discusses misconceptions in the field, critical components of interrogations and negotiations, and the role of innovation and technology. Drawing from experiences with the US government and in high-threat areas, she provides perspectives on global challenges. Molly also predicts emerging trends like AI deepfakes and voice scams, emphasizing verifying sources and safeguarding against sophisticated scams. 00:32- About Molly Blomquist Molly is the Chief Executive Officer.  She's an expert in risk management, high-stakes negotiations, interrogation techniques, artificial intelligence, body language analysis and security strategy and planning.  She's also a member of the YPO.

In this episode of The Brand Called You, Ambassador Joan H Underwood, Managing Director and Principal Consultant UTDS Inc. discusses key insights from her career in human resources management and leadership. She touches on essential skills for HR practitioners, common challenges faced by Caribbean organizations in engaging HR strategically, and HR's role in diversity, equity and inclusion. She shares her experiences overcoming obstacles as a woman leader and offers advice for aspiring leaders. The conversation covers important themes in HR and leadership based on her multifaceted background including her book. 00:32- About Ambassador Joan H Underwood Ambassador Underwood is the Managing Director of and Principal Consultant of UTDS, Inc.  She served as the Chief Implementation Officer in the office of the Prime Minister, The Honourable Winston Baldwin Spencer. She is the author of a book titled Managers First Aid Kit, a Practical Guide to Remedy the Three Most Common Managerial Challenges. 

In this episode of "The Brand Called You" we sit down with Nicholas Witherick, the Director and Founder of EAGLE Transformational Coaching based in Oxford, UK. With a diverse background that includes teaching philosophy, managing a museum, and now leading a coaching organisation, Nicholas brings a unique perspective to the world of leadership. Join us as we delve into the principles of effective leadership and the transformative power of coaching with Nicholas Witherick. [00:32] - About Nicholas Witherick Nicholas is the Director and Founder of EAGLE Transformational Coaching. He is an author of a book titled, “The Life I Lead: A practical guide to effective leadership by creating a sound lifestyle. Eagle Transformational Coaching: Discover The YOU That Can Soar”.

In a world driven by connections and empowerment, Sandra Stella Triebl stands as a beacon of inspiration. As the acclaimed "Queen of Networking" and a seasoned media entrepreneur, Sandra's journey is a guidebook for those seeking to forge authentic connections and uplift women in business. Join us as we delve into the principles that form the backbone of Sandra's blueprint, understanding the art of connection, the importance of vulnerability, and the pivotal role of diverse networks in shaping a successful and empowered community.  [00:34] - About Sandra-Stella Triebl Sandra is a Media Entrepreneur and a Board Member. She is the Chief Executive Officer of Swiss Ladies Drive.

In this episode of The Brand Called You, Madhu Purnima Kishwar, the founder and editor of MANUSHI journal, discusses key insights from her studies of Indic faith traditions and civilizational studies. She touches on her journey from academic scholarship to social activism. From upholding the truth despite political costs as a "truth-winger" and "factarian", to the open acceptance of diversity in Hindu Dharma, she shares her experiences. She highlights the situation in Hinduism today, expressing concerns about its "endangered" state she calls for reinventing Hindu wisdom to stand up for a safe space for Dharma to prosper. About Madhu Purnima Kishwar Madhu Purnima Kishwar is the founder and editor of MANUSHI, a journal about women and society.  She is a senior fellow at the Nehru Memorial Museum and Library and a national professor at the Indian Council of Social Science and Research from 2017 to 2020.  She's the author of 14 books and several papers and a TV personality.

In this episode of The Brand Called You, Christopher Miller, an author and strengths coach, discusses lessons on finding fulfilment, happiness, and overcoming adversity. He touches on his journey from a pharmaceutical executive to a business coach, the tragic loss of his wife, and the resilience of his family after. From those experiences, he shares insights on living purpose every day, the link between gratitude and happiness, measuring your fulfilment through a daily "FISH" score, turning adversity into opportunity, and helping others find purpose when feeling lost. 00:32- About Christopher Miller Christopher Miller is a Business and Personal Development Coach. He is the author of the book titled, The Joy of Finding FISH (Fulfilment, Inspiration, Success & Happiness). Christopher is also a CliftonStrengths mentor.

In the ever-evolving business landscape, the synergy between branding and human resources has emerged as a powerful catalyst for success. At the forefront of this intersection is Ron Johnson, the distinguished Co-founder and Managing Director of Blueprint Creative. Join us on a journey through the dynamic realms of branding and HR as Ron Johnson shares his expertise, offering a nuanced understanding of how these two pillars collaborate to navigate the challenges of the modern business landscape. [00:36] - About Ron Johnson Ron is the Managing Director and Co-founder of Blueprint Creative. He is the author of a book titled, “Tighten Your Shoelaces: How the World's Leading Companies Defend and Grow Their Brands During a Crisis.”