The New Warehouse Podcast

In today’s episode, Kevin chats with Jason Morin, Senior Director of Continuous Improvement and Engineering at ID Logistics. They discuss how technology, user experience, and continuous improvement intersect in today’s warehouse operations. ID Logistics is a global 3PL operating across 18 countries with nearly 18 million square feet of space dedicated to e-commerce, FMCG, food and beverage, healthcare, high-tech, and more.Jason shares insights on ID’s internal labor management system, its global AI initiative, and why he believes good user experience design is critical for warehouse management systems. He also reflects on lessons from the floor, from identifying process breakdowns to balancing technology with human capability, offering a candid look at how warehouses can adapt to rapid change while staying focused on what matters most—making work easier and more efficient for people.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Kevin chats with John Santagate, former Senior Vice President of Global Robotics at Infios, to unpack the latest developments in warehouse robotics. Infios, formerly Körber Supply Chain, has emerged as a leader in integrating warehouse execution systems, mobile robotics, and voice solutions. With recent acquisitions, such as MercuryGate TMS, and continued investments in order management and freight audit tools, Infios is building a robust portfolio that bridges software and automation. In this conversation, John highlights the critical role of software in robotics, the current state of the mobile robotics market, and the growing debate surrounding humanoids in warehouse operations.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Live from the Intralogistex USA Conference in Miami, Kevin chats with Javier Esteve, Vice President of Sales at EPG (Ehrhardt Partner Group). EPG, founded in 1987 in Germany, now serves more than 1,600 customers worldwide and employs over 1,000 people. Known for its Lydia Voice and warehouse management solutions, EPG delivers a unified supply chain execution suite designed to simplify and connect every part of logistics. Javier shares how EPG helps organizations transition from fragmented warehouse technology to integrated, data-driven systems that support automation, efficiency, and a better employee experience.Learn more about Endpoint and give Gary a break here. Follow us on LinkedIn and YouTube.Support the show

Kevin chats with Joe Biancofiori, President of AMSCO Prep, to explore his journey from corporate life to running a fast-growing fulfillment and prep service. AMSCO Prep, initially launched in 2017, began as a small FBA prep business and has since expanded into direct-to-consumer (DTC) distribution and fulfillment. Joe shares how his entrepreneurial drive led him from packing boxes in his basement to managing multiple warehouses handling millions of units each year. The conversation delves into how AMSCO Prep adapted to changing Amazon policies, the importance of selecting the right warehouse management system, and what brands should consider when choosing their first third-party logistics (3PL) provider. Joe’s story offers valuable lessons for e-commerce sellers and brands navigating today’s shifting fulfillment landscape.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Kevin chats with Alon Peleg, COO of aiOla, about how voice AI is transforming warehouse operations. AiOla is a voice AI lab that develops technology to convert unstructured spoken data into structured, actionable insights for industries such as logistics, aviation, and manufacturing. Instead of relying on keyboards, tablets, or outdated paper processes, workers can now interact naturally with systems in their own language. The conversation highlights why voice AI is advancing beyond legacy picking tools, how it handles accents, jargon, and noisy environments, and why it’s accelerating adoption across the supply chain. As Peleg explains, aiOla’s vision is for “1 billion frontline employees [to] stop typing or using pens and paper and [start] doing what they’re used to do. It’s speaking to the machines.”Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Navigating today’s supply chain requires more than trucks and warehouses—it takes vision. In this episode of The New Warehouse Podcast, Kevin chats with Peter Coratola, Founder and CEO of EASE Logistics. Based in Dublin, Ohio, EASE Logistics has grown from a startup launched during a hectic season of Peter’s life into a thriving asset-based 3PL.Today, EASE is piloting an autonomous truck platooning project, partnering with the state of Ohio and major technology providers to test a safer, more efficient future for freight movement. Peter shares how his company approaches innovation, why safety and service remain top priorities, and what autonomous trucking could mean for logistics in the years ahead.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

In this episode of The New Warehouse Podcast, Kevin chats with Adrian Stoch, CEO of the Americas at Hai Robotics. Adrian recently transitioned from the end-user side, with leadership roles at GXO and Target, to the solution-provider side at Hai. His unique perspective brings a sharper focus on customer success in warehouse automation. Adrian shares why he joined Hai Robotics, how his past experiences shaped his views on automation, and why customer outcomes must drive innovation. Adrian also dives into adoption challenges, the rise of humanoids, and how Hai Robotics is rethinking automation excellence. From large-scale implementations to small and mid-market companies exploring robotics, Adrian highlights why true innovation isn’t just about robots. Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

The New Warehouse Podcast comes to you live from the Warehousing Education and Research Council (WERC) conference in New Orleans, featuring a conversation with Glen Wegel, Vice President of Operations and IT at Kitchen Cabinet Distributors (KCD). Glen shares insights into KCD’s rapid growth, how the company balances technology with operations, and his perspective on the future of the warehousing workforce. He also reflects on the unique role WERC plays as a space for idea-sharing and collaboration in the logistics industry.Support the show

Automation has become a defining force in modern warehouses, yet flexibility remains just as critical. In this episode of The New Warehouse Podcast, Kevin chats with Jason Griswold, Application Engineer Manager at Daifuku Intralogistics America, to explore how companies can strike a balance between automation and adaptability. Jason discusses Daifuku’s expansive catalog, industry adoption trends, and an ambitious project with Peterbilt that demonstrates how flexible automation can scale to meet evolving needs.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Returns are a constant challenge for retailers, but Happy Returns is proving the technology that can transform the experience for both customers and merchants. In this episode of The New Warehouse Podcast, Kevin chats with Tim Fehr, Chief Operations Officer at Happy Returns. The company facilitates in-person returns of online purchases at more than 8,000 drop-off points across the U.S., enabling box-free, label-free returns with instant refunds. Tim shares how Happy Returns has scaled rapidly, integrating robotics and automation, and is pushing forward with AI and computer vision to build the warehouse of the future.Learn more about Endpoint and give Gary a break here. Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show