
AI in Action
AI in Action explores what it takes to put artificial intelligence into action across a rapidly evolving business and tech landscape. Each episode focuses on responsible AI implementation and real-world business challenges, examined through a practical use case lens.
Latest episodes

Jul 1, 2025 • 18min
AI in real estate: Use AI for your next move
Finding a house that matches your budget and style doesn’t have to be a struggle. All you need is the right AI tool that can open the door to your dream abode. And that’s precisely what Redfin is offering with their AI-driven real estate solutions. In this episode of the AI in Action podcast, Ariel Dos Santos, SVP of Product and Design at Redfin, shares how they’re using AI to transform the house-hunting process. Redfin is tapping into vast amounts of data to understand buyers’ preferences and provide tailored recommendations, making it easier for people to make their next big move. Tune in for a detailed insight into Redfin’s AI vision—and how it’s going to make the home search process smarter, smoother and a lot more fun.

18 snips
Jun 17, 2025 • 45min
Productivity isn’t enough—transform your business model with AI agents
Allie K. Miller, CEO of Open Machine and Fortune 500 AI Advisor, discusses the transformative power of agentic AI in business. She argues that mere productivity isn't enough—C-suite leaders must innovate and embrace new business models. Allie highlights the role of AI as autonomous systems enhancing workplace efficiency and the need for a balanced approach to tech adoption. Insights on Audi's creative collaboration with AI showcase its potential to revolutionize design. She emphasizes that leaders must communicate effectively and prioritize employee development in this rapidly evolving landscape.

Jun 3, 2025 • 29min
AI built for sales: From pipeline generation to proposal creation
AI is changing the dynamics of every field—and sales is no exception. But what does that look like in action? In this episode, Morgan Ingram, founder and CEO of AMP Creative, explains how AI substantially increases the active selling time of sales professionals by automating the grunt work. For example, AI slashes the proposal creation time from hours to minutes. And that’s not it—AI also helps craft sharper, more personalized sales messages that improve response rates and drive higher revenue.Watch the full discussion on how you can AI-optimize your sales workflow, empowering sellers to focus on what matters—closing deals and boosting the bottom line.The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

May 20, 2025 • 36min
The era of AI in finance has officially begun
Join Ron Insana, CEO of iFi AI and veteran CNBC contributor with over 40 years in finance, as he discusses the transformative power of generative AI in financial services. He explains how AI is boosting productivity, reshaping investment management, and making advanced tools accessible to everyday investors. The conversation tackles the challenges of data sourcing, the necessity for human oversight, and strategies for organizations to remain competitive in this rapidly evolving landscape. Prepare to future-proof your finance career!

May 6, 2025 • 29min
IBM enhances the “human” element in HR with agentic AI
In this episode of the AI in Action podcast, our host, David Levy, is joined by Steve Moss, Director of watsonx Americas at IBM, to discuss HR, agentic AI, and the real-world impact of IBM’s transformation journey. Dive into this insightful conversation to get an insider’s look at how IBM has integrated AI agents into the HR workflow—and how you can harness their power, too. Agentic AI drives strategic shifts, boosts productivity and scales teams effectively. Learn what it takes to advance from traditional AI to agentic AI in HR and beyond. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

Apr 22, 2025 • 28min
Agentic AI: The emerging challenge in cybersecurity
Wendi Whitmore, Senior Vice President of Unit 42 at Palo Alto Networks, is a recognized leader in cybersecurity, tackling significant data breaches. She discusses the rise of agentic AI and its impact on cybersecurity, highlighting how it expands the attack surface and presents new vulnerabilities. Wendi emphasizes the urgent need for defenders to adopt AI-driven strategies to keep pace with sophisticated cybercriminals. She also delves into voice modulation threats and the financial toll of breaches, calling for robust authentication and awareness in organizations.

Apr 8, 2025 • 21min
2025 Masters insights: Expert Jim “Bones” Mackay talks data and strategy
Jim "Bones" Mackay has caddied for the best golfers in the world. In his time caddying at the Augusta National tournament, he has seen and overseen thousands of winning shots across the famed Masters course. He has provided some of his firsthand insights, alongside the data collected from 180,000 historical shots over nine years of play, to help the tournament field an AI-driven app. Thanks to the app, fans worldwide can virtually stand on the green alongside the greats and gain insights into the tournament—shot by shot. In this episode, MacKay joins IBM’s Monica Ellingson to share his perspective on the story unfolding at the Masters. Together, they discuss how data-driven analysis and AI-based predictions transform the way players, caddies and fans approach the game. The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity.

Mar 25, 2025 • 26min
The women pioneering mainframes and AI
Donna Dillenberger is an IBM Fellow and CTO focused on Hybrid Cloud Systems Research, while Rosalind Radcliffe is an IBM Fellow dedicated to CIO Platform Transformation. They discuss how mainframes, often seen as outdated, are crucial in today's AI strategies. Both share their journeys in a male-dominated field and the importance of women in tech. With insights on mentorship and the environmental benefits of mainframes coupled with AI integration, they inspire the next generation to pursue careers in technology and emphasize ongoing learning.

Mar 11, 2025 • 40min
Redefining marketing automation and personalization with generative AI
How is generative AI changing the world of marketing personalization? Gen AI is a major component in marketing automation today, and it’s important to learn how this form of AI can be used to personalize marketing content without creeping out consumers. In this episode, Emily McReynolds, head of global AI strategy at Adobe, and Pierre Charchaflian, VP senior partner and marketing practice global leader at IBM, talk about how gen AI is changing the game when it comes to personalized marketing content.

Feb 25, 2025 • 27min
How the Mayo Clinic's AI medicine app helps in stroke prevention
The Mayo Clinic used years of data from 600,000 patients to build an AI model that can detect and predict what doctors sometimes cannot. Dr. Guru Kowlgi, a cardiac electrophysiologist at the Clinic, joins us to discuss the complexity of data curation for AI modeling and how that curation is tied to trust.