

The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes
Mentioned books

Mar 29, 2022 • 41min
Virtual versus Live – finding points of connection in a hybrid world, feat. Monique Zytnik
Welcome to Series 3, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with Monique Zytnik. Monique is an accomplished internal communication expert who’s worked in a variety of roles both in Australia and Europe. Since the start of the pandemic, she’s been helping organisations explore how to leverage internal communication to build community in increasingly distributed working environments.
We ask what internal communicators can do to ensure the entire team feels connected and included, regardless of location. And we explore how to leverage digital channels for optimal engagement and productivity in the age of hybrid work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Mar 14, 2022 • 35min
How to have a better meeting feat. Katherine Handy-Woods
Welcome to Series 3, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with co-founder of Meeting Magic, Katherine Handy-Woods. For more than twenty years, Katherine has been working with global corporates to help improve meeting effectiveness.
With so much of our work life now online and still consumed by meetings, we explore why so many meetings are mediocre and what skills are needed to improve meeting effectiveness.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Mar 1, 2022 • 44min
The impact of digital communication on relationship and community, feat. Harold Jarche
Welcome to Series 3, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with special guest Harold Jarche. Harold is a globally renowned blogger who helps organisations rethink their approaches to learning, work and innovation in the digital age.
Jen, Dom and Cat chat with Harold to explore the disruptive nature of digital communication and to examine the role internal communication can play in improving social cohesion at work for enhanced collaboration, engagement and productivity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 15, 2022 • 39min
What’s the role of Internal Communications in recruitment and retention?
Welcome to Series 3, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Dom and Cat are chatting about the role of communication in recruitment and retention. Prior to setting up Working the Future, Cat spent more than twenty years working as a staffing expert and head-hunter within the fast-paced field of communications technology.
In this episode she shares her insights into the pivotal role that communication plays in recruiting, and presents ideas for how internal communication professionals can help address the staff recruitment and retention issues challenging so many businesses today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 1, 2022 • 36min
Who and what is internal communications for in the COVID age? feat. Colin Archer
Welcome to Series 3, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2022, hosts Jen, Dom and Cat chat with Institute fellow Colin Archer. COVID-19 has set in motion a sequence of events that’s transforming the expectation workers have of organisations in the 2020s. In the face of rising demand for transparency at work, they discuss who and what internal communication is now for.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Dec 8, 2021 • 40min
Knowledge exchange and continuous learning in the age of agile working feat. Paul Jocelyn
Welcome to Series 2, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of Series 2, we’re chatting with special guest Paul Jocelyn about the vital role communication plays in organisational learning, development and evolution. With so much change all around, we all need to adapt how we work, and indeed the work itself.
Paul presents some compelling ideas for how we learn, and how every organisation needs to become a ‘learning organisation’, fuelled of course by outstanding internal communication.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Dec 5, 2021 • 39min
The role of business, organisations and employers in society feat. Cathy Brown
Welcome to Series 2, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week we’re talking with guest Cathy Brown about the role employers play in society and what constitutes ‘good work’.
With so much of life and society up in the air in the 2020s, it’s never been more important to dissect why we work and what we get from it – in addition to a pay packet, of course!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 29, 2021 • 44min
Critical internal feedback loops – listening & dialogue feat. Deborah Hulme
Welcome to Series 2, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
The ability to listen well is increasingly considered a key skill in the future of work. Our ability to innovate, evolve, adapt and support our colleagues for enhanced workplace wellbeing depends upon on it.
This episode we’re all gripped by the advice and insights of our special guest, Deborah Hulme. An expert in internal communication and engagement, Deborah blends practical lived experience with the latest developments in neuroscience to provide compelling nuggets of wisdom. Check out why listening is such a 21st century superpower!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 15, 2021 • 39min
The changing face of leadership & critical role of leadership communication feat. Damian Corbet
Welcome to Series 2, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with social media strategist Damian Corbet to understand the opportunity that social media presents for effective leadership communication.
With so many of us now using multiple social channels to access information and knowledge, social media is fast becoming a ‘go-to’ tool for forward-thinking leaders looking to build community and rapport and to better understand their markets.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 1, 2021 • 37min
Communication and Continuous Change feat. Ranjit Sidhu
Welcome to Series 2, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with change expert Ranjit Sidhu. An accomplished change practitioner, Ranjit focuses on the human side of change, prioritising effective communication as intrinsic to how we successfully change routines, habits and behaviours.
This episode explores continuous change at work, and the new opportunity for internal communicators to immerse themselves in transformation programmes, to enable longer-term culture change.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.