

The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes
Mentioned books

Oct 10, 2022 • 40min
S5, E3: Communicating in culturally complex environments – feat. Dr. Domna Lazidou
Welcome to Series 5, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode our guest is Domna Lazidou. With a PhD in intercultural communication and culture in multinational companies, Domna is an IoIC trainer and expert in the field of organisational culture across geographic boundaries.
In this episode, Dom, Jen and Cat chat with Domna to understand how today’s organisations are more culturally diverse than ever and explore how internal communication effectiveness provides the antidote to this intercultural complexity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

6 snips
Sep 26, 2022 • 44min
S5, E2: The evolving role of IC – building connection and community in the digital age – feat, Luis Suarez
Luis Suarez, a social business strategist, discusses the evolving role of internal communication in the digital age, the importance of building connection and community, the value of knowledge exchange and communication within organizations, building empathy and trust in leadership, finding common ground in conversations, the negative impact of social media tools, and creating meaningful internal communication.

Sep 13, 2022 • 35min
S5, E1: Optimising Communication for Intergenerational Working – feat. Andrew Try
Welcome to Series 5, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Andrew Try is the founder and CEO of ComXo, the leading boutique provider of outsourced integrated business services and technologies for hybrid and distributed workforces. A firm advocate of the role good employment plays in society, Andrew has built a multigenerational team to deliver exceptional commercial results.
In this episode, Cat, Jen and Dom take a closer look at Andrew’s experience of cross-generational engagement and pick his brains for hints and tips for effective communication across the age divides.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Aug 8, 2022 • 44min
S4, E6: Confidence and Resilience in Internal Communication - feat. Claire Dale
Welcome to Series 4, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the founder of the Physical Intelligence Institute, Claire Dale. Author of the award-winning book Physical Intelligence, Claire coaches and trains executives to deliver enhanced business results using embodied intelligence.
Cat, Dom, Jen and Claire explore how we can develop techniques to improve our responsiveness, resilience and performance in the face of ever-changing work demands.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jul 27, 2022 • 40min
S4, E5: Mass Career Customisation - feat. Barry McNeill
Welcome to Series 4, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode we explore the changing shape and structure of organisations in the future of work.
Our guest, Barry McNeill is an experienced organisation design practitioner, helping organisations transform and embrace participation, collaboration and inclusion for agility and improved commercial results. Cat, Jen and Dom pick his brains to learn how, as market forces shift, career pathways and employment become ever more fluid.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jul 12, 2022 • 43min
Why Alignment Matters, feat. Lindsay Uittenbogaard
Welcome to Series 4, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with founder of Mirror Mirror, Lindsay Uittenbogaard. Mirror Mirror provides a data-driven approach to alignment, helping organisations improve shared meaning for enhanced business results.
What is alignment? What hinders it? And why is it so key to delivering better outcomes in the future of work?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jun 20, 2022 • 51min
What is Employee Voice and how do we, as a profession, enable it? - feat. David Macleod OBE
Welcome to Series 4, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we chat with a very special guest David Macleod. David is co-author of the Macleod report, commissioned by the UK Government in 2008. ‘Engaging for Success’ has become the definitive work on the topic of staff engagement.
Employee voice has been identified as one of four enablers of employee engagement. In this conversation, Jen, Dom and Cat explore with David its criticality in increasingly tumultuous work landscapes.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jun 6, 2022 • 40min
Internal Communication’s role in social and environmental activism – feat. David Price OBE
Welcome to Series 4, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
David Price is an internationally renowned author, speaker, futurist and trainer. He keynoted at the 2021 IoIC Festival and shared his ideas for the future of the internal communication profession.
In this episode he chats with Jen, Dom and Cat about the rise of employee activism. With an escalating array of social and environmental challenges in the world today, how can employers harness the activist sentiment and leverage collective power to make the world a better place?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

May 23, 2022 • 51min
Internal v External Communication: Is it Outdated? – feat. Steve Hayes
Welcome to Series 4, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In the first episode of a new series, hosts Jen, Dom and Cat chat with Steve Hayes, Director of Corporate Affairs and Communications at GreenSquareAccord. Given the pace at which the world of work is changing and the very clear rise in demand for employer transparency and authenticity, we explore whether its time to end fragmented thinking about the role of communication in organisations today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Apr 13, 2022 • 46min
The role of Internal Communication in wellbeing at work feat. Nick Pahl
Welcome to Series 3, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the Chief Executive of the Society of Occupational Medicine, Nick Pahl. The Society of Occupational Medicine is the UK-based membership body for healthcare professionals with an interest in the field of occupational health.
The pandemic has accelerated both the pre-existing mental health crisis and the loneliness epidemic. Jen, Dom, Cat and Nick explore the role of communication in building connection and community at work and ask – how can internal communication contribute towards building healthier workplaces?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.