The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose.
In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work.
This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes
Mentioned books
Mar 1, 2023 • 42min
S6, E4: Daring to Un-Lead with Céline Schillinger
Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode Dom, Jen and Cat are in conversation with change practitioner and engagement influencer Céline Schillinger.
Author of the 2022 critically acclaimed book ‘Dare to Un-Lead’, Céline tells us what led her to write the book, why organisations need to shift tack and why building inclusive, engaged communities of practice at work is key to organisational agility.
All community building requires world-class communication. This episode highlights the opportunity for internal communicators.
Feb 22, 2023 • 35min
S6, Bonus 2: Exploring the 4-Day Work-Week with Joe Ryle
Welcome to Series 6, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
The pandemic and hybrid work have triggered a mass re-evaluation of how we work. It’s becoming clear that reaching a ‘new normal’ will take years to resolve. Many organisations have started to re-examine standardised work practices and experiment with alternative ways of working. Between June and December 2022, 70 UK organisations participated in the world’s largest ever trial of a 4-day working week.
With results of the pilot revealed this week, we wanted to chat with Joe Ryle – Director of the 4-Day Week Campaign. In this special bonus episode, Joe explained the background behind the campaign for a 4-day work week and shared his views on where the trend for new working patterns is headed. Most importantly, we discussed the opportunity for internal communication professionals to help re-shape how we work, to the benefit of all.
Feb 15, 2023 • 47min
S6, E3: Exploring our increasingly digital work futures with Dan Sodergren
Welcome to Series 6, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, Cat, Jen and Dom chat with Dan to explore the impact of digital technology – specifically AI and ChatGPT – on organisations and what this means for how internal communicators reach and connect with their audiences.
As the way we work becomes increasingly distributed and asynchronous, connection at work matters like never before.
Dan Sodergren is a technology commentator who regularly features on BBC Breakfast. Having delivered a compelling keynote at the IoIC 2022 festival, we wanted to hear more about his views on the future of work.
Feb 8, 2023 • 47min
S6, Bonus: The role of internal communication in trade unionism with Antonia Bance
Welcome to a special Series 6, Bonus Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
As escalating industrial action disrupts access to an increasing array of public services and a rising tide of redundancy reshapes the UK labour market, we felt there was no better time to squeeze in a bonus episode to examine the role of trade unions in enabling employee voice.
Our special guest this episode is Antonia Bance, Head of Campaigns, Communications and Digital at the Trade Union Congress (TUC), the federation body for UK trade unions.
She dives into the role of internal communication in industrial disputes, pointing out the importance of both values and ethics when tensions run high.
Feb 1, 2023 • 29min
S6, E2: Building community to deliver environmental change with Seth Godin
We're so excited to bring you Series 6, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
We couldn’t believe our luck when bestselling author Seth Godin agreed to come about ‘The Carbon Almanac’ project. In this episode he shares why the project and book couldn’t have happened without an international volunteer community.
In this conversation, Seth, Cat, Dom and Jen talk about the climate crisis and the desperate need for collaboration and teamwork to address our most pressing challenges. As Seth gives us his thoughts about building community at work, we hope you’ll agree this is an episode no internal communicator should miss!
Jan 18, 2023 • 42min
S6, E1: Trend spotting: Risks and Opportunities in 2023 with Suzanne Peck
Welcome to Series 6, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2023, hosts Jen, Dom and Cat chat with IoIC president Suzanne Peck.
With a long history in internal communication, Suzanne has become well versed in the twists and turns of markets and economies. Here, she shares her views on the current landscape for internal communication and outlines what trends she’ll be paying most attention to over the coming year.
Dec 13, 2022 • 36min
S5, Bonus Episode: The role of Internal Comms in the cost of living crisis- feat Anne-Marie Griffiths
Welcome to the bonus episode of Series 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integrating cost-of-living communications into her organisation’s wider internal communication priorities. Anne-Marie Griffiths shares insights from her work at DHL Supply Chain and offers tips for getting the frequency and tone of communication right.
Nov 29, 2022 • 44min
S5, E6: 2022 in review: a round-up of this year’s podcast conversations
Welcome to Series 5, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of 2022, Dom, Jen and Cat reflect on all the conversations they’ve had this year and summarise what they perceive to be the biggest opportunities for internal communication professionals.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Nov 15, 2022 • 46min
S5, E5: How communication improves candidate experience - feat. Katrina Collier
Welcome to Series 5, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication
This episode, Cat and Dom chat with Katrina Collier, keynote speaker, facilitator and author of The Robot Proof Recruiter. With a track record in recruitment, Katrina is on a mission to fix poor candidate experience in hiring; something that’s been exacerbated by hybrid working. We talk about changes in the UK labour market since the onset of COVID and the critical role of communication in recruiting.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
Oct 24, 2022 • 40min
S5, E4: The role of storytelling in internal communication - feat. Matt Stephens
Welcome to Series 5, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode’s guest is Matt Stephens, founder and CEO of engagement survey platform Inpulse. Jen, Dom and Cat pick Matt’s brains to understand the power of storytelling in building engagement at work and find out how telling stories builds connection and community at work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.
