

The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Episodes
Mentioned books

Mar 1, 2022 • 44min
The impact of digital communication on relationship and community, feat. Harold Jarche
Welcome to Series 3, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with special guest Harold Jarche. Harold is a globally renowned blogger who helps organisations rethink their approaches to learning, work and innovation in the digital age.
Jen, Dom and Cat chat with Harold to explore the disruptive nature of digital communication and to examine the role internal communication can play in improving social cohesion at work for enhanced collaboration, engagement and productivity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 15, 2022 • 39min
What’s the role of Internal Communications in recruitment and retention?
Welcome to Series 3, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Dom and Cat are chatting about the role of communication in recruitment and retention. Prior to setting up Working the Future, Cat spent more than twenty years working as a staffing expert and head-hunter within the fast-paced field of communications technology.
In this episode she shares her insights into the pivotal role that communication plays in recruiting, and presents ideas for how internal communication professionals can help address the staff recruitment and retention issues challenging so many businesses today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 1, 2022 • 36min
Who and what is internal communications for in the COVID age? feat. Colin Archer
Welcome to Series 3, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2022, hosts Jen, Dom and Cat chat with Institute fellow Colin Archer. COVID-19 has set in motion a sequence of events that’s transforming the expectation workers have of organisations in the 2020s. In the face of rising demand for transparency at work, they discuss who and what internal communication is now for.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Dec 8, 2021 • 40min
Knowledge exchange and continuous learning in the age of agile working feat. Paul Jocelyn
Welcome to Series 2, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of Series 2, we’re chatting with special guest Paul Jocelyn about the vital role communication plays in organisational learning, development and evolution. With so much change all around, we all need to adapt how we work, and indeed the work itself.
Paul presents some compelling ideas for how we learn, and how every organisation needs to become a ‘learning organisation’, fuelled of course by outstanding internal communication.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Dec 5, 2021 • 39min
The role of business, organisations and employers in society feat. Cathy Brown
Welcome to Series 2, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week we’re talking with guest Cathy Brown about the role employers play in society and what constitutes ‘good work’.
With so much of life and society up in the air in the 2020s, it’s never been more important to dissect why we work and what we get from it – in addition to a pay packet, of course!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 29, 2021 • 44min
Critical internal feedback loops – listening & dialogue feat. Deborah Hulme
Welcome to Series 2, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
The ability to listen well is increasingly considered a key skill in the future of work. Our ability to innovate, evolve, adapt and support our colleagues for enhanced workplace wellbeing depends upon on it.
This episode we’re all gripped by the advice and insights of our special guest, Deborah Hulme. An expert in internal communication and engagement, Deborah blends practical lived experience with the latest developments in neuroscience to provide compelling nuggets of wisdom. Check out why listening is such a 21st century superpower!
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 15, 2021 • 39min
The changing face of leadership & critical role of leadership communication feat. Damian Corbet
Welcome to Series 2, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with social media strategist Damian Corbet to understand the opportunity that social media presents for effective leadership communication.
With so many of us now using multiple social channels to access information and knowledge, social media is fast becoming a ‘go-to’ tool for forward-thinking leaders looking to build community and rapport and to better understand their markets.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 1, 2021 • 37min
Communication and Continuous Change feat. Ranjit Sidhu
Welcome to Series 2, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with change expert Ranjit Sidhu. An accomplished change practitioner, Ranjit focuses on the human side of change, prioritising effective communication as intrinsic to how we successfully change routines, habits and behaviours.
This episode explores continuous change at work, and the new opportunity for internal communicators to immerse themselves in transformation programmes, to enable longer-term culture change.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Oct 18, 2021 • 38min
The post- pandemic workforce & what this means for internal communication feat. Alyson Davis
Welcome to Series 2, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is Alyson Davis, a seasoned internal communication practitioner and associate of the IoIC. In this conversation, Jen, Alyson, Dom and Cat explore the impact of the pandemic both on organisations and on the internal communication profession. Alyson shares her thoughts on career futureproofing and leveraging the opportunities that this period of transformation offers.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Oct 4, 2021 • 41min
The changing workplace and the future of work - the digitally enhanced workplace feat. Justine Stevenson
Welcome to Series 1, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with guest Justine Stevenson, whose internal communication career spans more than two decades. We take a look at how work is changing, some of the technology trends driving those changes, and we chat about how internal communication plays an increasingly critical role in keeping staff connected, focused, engaged and productive.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.


