All Onboard

Allison Mairena, VP of People at New Globe, shares her extensive experience in managing people operations across diverse cultures. She discusses overcoming onboarding challenges in a multicultural workforce and emphasizes the importance of tailored communication strategies. Allison also highlights the role of technology and automation in streamlining onboarding, especially in remote settings. With insights on setting clear expectations during pre-boarding, she offers strategies to enhance the onboarding journey and ensure new hires succeed from Day One.

Matt Craven, Director of Talent Acquisition at City of Hope, shares his expertise in creating engaging onboarding experiences. He discusses the critical role of recruiters in easing transitions, especially during the challenging 'no man's land' before a new hire's start date. Craven emphasizes the importance of personal connections and effective communication in integrating new hires into the organization's mission. He highlights how remote work has reshaped onboarding practices and the balance between automation and the human touch for lasting employee engagement.

Sahar Naim, a seasoned People and Operations leader with experience at BetterHelp and Branch Metrics, discusses the art of scaling onboarding in high-growth startups. She delves into the importance of structured onboarding and shares how personalization and automation tools like Zapier can enhance the experience. Sahar highlights the challenges of transitioning from in-person to remote onboarding and its impact on employee retention. With insights on building trust with founders and creating a welcoming atmosphere, her tips are invaluable for any growing team.

Welcome to Episode #8 of the All Onboard Podcast! In this episode, we dive deep into the transformative employee onboarding journey at Coast Mental Health, where Deborah Maynard, the Chief Human Resources Officer, shares her insights on building a world-class onboarding experience. Coast Mental Health's unique non-profit model presents a distinctive set of challenges and opportunities, particularly in how onboarding is related to employee retention, and how they’ve managed to streamline the onboarding process in a complex work environment.Deborah opens up about the employee onboarding challenges that arise when you’re onboarding staff for a 24/7 operation, where employees work directly in the homes of clients. We explore how Coast Mental Health has developed a tailored onboarding playbook to meet the diverse needs of its workforce, including night shift workers, casual employees, and those in remote locations. This episode offers a rare glimpse into how to reduce attrition of employees through a consistent, mission-driven onboarding program.We also discuss the importance of continuous feedback and how new hire onboarding surveys are utilized to refine and enhance the onboarding experience. Deborah shares her experience with implementing both in-person and digital employee onboarding solutions, which have been instrumental in maintaining consistency across 52 locations. By automating parts of the onboarding process, Coast Mental Health has been able to provide a seamless experience for all new hires, regardless of their role or location.This episode is a must-listen for HR professionals and anyone involved in employee onboarding, particularly those in non-profit sectors or complex organizational structures. Whether you’re looking for best practices on how to onboard a new employee or seeking inspiration to revamp your onboarding documents for new hires, Deborah’s insights will provide you with practical ideas and strategies that can be applied to any organization.

In this episode of the All Onboard podcast, host Thomas Kunjappu welcomes Sean Vader, Senior Director and HR Business Partner at Shutterstock, to explore the transformative impact of collaborative frameworks in onboarding. Drawing from his extensive experience at organizations like Stripe and L'Oreal, Sean delves into the nuances of onboarding processes tailored to different company sizes and growth stages.Join us as we discuss:The evolution of digital and tool-based onboarding practices.The unique onboarding approaches for C-suite executives and how internal contracts facilitate seamless integration.Real-life examples from Sean’s career, highlight the contrast between onboarding at hyper-growth startups and large enterprises.Discover how strategic onboarding, customized experiences, and effective HR business partnerships can create a cohesive, engaging, and productive environment for new hires. Plus, gain insights on the critical role of pre-boarding for executives and the impact of building strong internal networks from day one.Tune in for actionable tips and strategies to elevate your onboarding program and ensure a smooth transition for your new employees. Don't miss this deep dive into creating picture-perfect onboarding experiences with Sean Vader!Link to Onboarding Assessment: www.gocleary.com/onboarding-assessment Link to ROI Calculator: www.gocleary.com/onboarding-ROI

Link to Onboarding Assessment: www.gocleary.com/onboarding-assessmentLink to ROI Calculator: www.gocleary.com/onboarding-ROI--In this episode of "All Onboard," we explore how Sarah Skellern and the Mondelez team successfully overhauled their onboarding program, creating a seamless and engaging onboarding journey. By focusing on employee feedback and utilizing innovative strategies, they tackled significant onboarding challenges and transformed the experience for new hires. Sarah shares insights into the importance of a comprehensive employee onboarding playbook and how digital employee onboarding can streamline the process.One of the key takeaways from this episode is the strong link between onboarding and employee retention. Sarah explains how improving the onboarding process can significantly reduce attrition rates. The Mondelez team implemented new hire onboarding surveys to gather feedback and make data-driven decisions, leading to a more effective and engaging onboarding experience. Their approach highlights the importance of understanding and addressing the specific needs and challenges of new employees to enhance retention.Sarah and the Mondelez team also discuss the cost of onboarding a new employee and the value of investing in automated employee onboarding processes. By leveraging an employee onboarding portal, they were able to centralize all onboarding documents and forms, making it easier for new hires to access the information they need. This automation not only streamlined the onboarding process but also reduced costs and improved overall efficiency.Throughout the episode, Sarah provides practical tips and best practices for creating a successful onboarding program. From developing a detailed employee onboarding process flow to utilizing employee onboarding automation, the Mondelez team's journey serves as a valuable example for other organizations looking to improve their onboarding programs. Join us as we dive into the best employee onboarding practices and learn how to create a welcoming and productive environment for new hires.Don't miss this insightful conversation on how to onboard a new employee effectively and the critical role onboarding plays in employee retention. Subscribe to "All Onboard" for more episodes on optimizing your employee onboarding process and enhancing the overall employee experience.

In this episode of the "All Onboard" podcast, host Thomas Kunjappu speaks with Joyce Knight, Director of Talent Strategy at YES Prep Public Schools, about their innovative approaches to employee onboarding. Joyce shares her unique perspective gained from HR roles in education, media, and healthcare, and how these experiences have shaped her strategies at YES Prep. She emphasizes the importance of creating a tailored employee onboarding process that caters to the diverse needs of instructional and non-instructional hires, ensuring each new employee feels welcomed and supported from day one.Joyce delves into the specifics of YES Prep's employee onboarding program, highlighting the balance between centralized and decentralized approaches. For instructional hires, the onboarding journey is customized based on whether they are new to teaching or just new to the organization. This includes a mix of training sessions, campus culture immersion, and mentorship. Joyce also discusses the challenges of onboarding mid-year hires and the steps YES Prep is taking to ensure a consistent and engaging onboarding experience regardless of the start date. This includes developing a new hire onboarding checklist and utilizing employee onboarding tools to streamline the process.Throughout the conversation, Joyce underscores the value of feedback in refining the onboarding process. She shares how YES Prep conducts focus groups and new hire onboarding surveys to gather insights and continuously improve their employee onboarding system. Joyce also highlights the importance of company-wide events, such as Senior Signing Day and the annual kickoff, in fostering a strong organizational culture and helping new employees integrate seamlessly. By leveraging these strategies and best practices, YES Prep aims to create one of the best employee onboarding experiences in the education sector.For those looking to enhance their own onboarding programs, Joyce offers practical advice on the importance of listening to employees and involving diverse voices in the onboarding process. 

Join Cleary CEO Thomas Kunjappu as he hosts Dawn Ponico, Chief People Officer at Mitchell Martin Inc., in Episode 4 of the All Onboard Podcast. Discover the strategies and processes used by the pros to onboard contingent workforces effectively and efficiently. Learn about the comprehensive employee onboarding process that ensures compliance, satisfaction, and success for both employees and clients.

Kaylea Bowers, Sprinklr's Cultural Onboarding Program Lead, specializes in creating engaging work experiences for new hires. In this enlightening discussion, she reveals how Sprinklr balances individual needs with company culture through personalized onboarding. Kaylea introduces the innovative 21-day Sprinklr Happier program, which enhances employee well-being and productivity using mindfulness techniques. She also talks about the role of culture ambassadors and the future onboarding buddy program, showcasing how to maintain authentic connections in a remote work environment.

In this episode of "All Onboard," Thomas Kunjappu, CEO of Cleary, interviews Yuyan Sun, the Head of People Analytics at Motiv. Yuyan shares her unique approach to transforming HR metrics into actionable insights, focusing on the concept of Employee Lifetime Value (ELTV). She explains how seeing people operations as a product and employees as customers can drive business growth.The discussion delves into various aspects of the onboarding journey, emphasizing the importance of a data-driven approach to streamline employee onboarding and reduce attrition of employees. Yuyan highlights how an effective onboarding process, including digital employee onboarding and the use of an employee onboarding playbook, can significantly impact employee retention and organizational success.Listeners will also gain insights into tackling common employee onboarding challenges and understanding how onboarding is related to employee retention. Yuyan addresses critical questions such as how much it costs to onboard an employee and the value of conducting a new hire onboarding survey to gather feedback and improve the process.Tune in to learn how evidence-based HR practices can elevate your onboarding process and maximize employee value. Don't miss out on discovering how these strategies can help enhance overall retention rates and address the critical issue of attrition and retention in your organization.Link to Onboarding Assessment: www.gocleary.com/onboarding-assessmentLink to ROI Calculator: www.gocleary.com/onboarding-ROI