Service Design Show

Lauren Currie talks about redesigning design education, decreasing product consumption and the value of design. ---------------------------------------- EPISODE GUIDE 1:05 - First encounter with Service Design 3:18 - What if design education transforms the role of designers in society 9:40 - How much has Service Design changed at scale how society consumes stuff 16:32 - How can we get better at articulating the value of design 21:29 - The beginners tip: redesign a service that makes you angry 23:09 - A question for the viewers ---------------------------------------- ABOUT LAUREN CURRIE @RedJotter ➜ https://goo.gl/ZP3u4k RedJotter blog ➜ http://goo.gl/Neh8Io LINKS FROM THE SHOW General Assembly ➜ https://goo.gl/p3q9Y4 Kaos Pilots ➜ http://goo.gl/YksFjz MAKLab ➜ http://goo.gl/z2mP0Z Makerversity ➜ http://goo.gl/KyhQLX

Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing. ---------------------------------------- EPISODE GUIDE 1:04 - Your first encounter with Service Design. 4:05 - Why are organisations internalizing Service Design? 12:33 - What if we could prototype experiences? 21:41 - When will HR departments require elements of Design Thinking? 29:18 - The beginners tip. 32:35 - Question for the viewers. ---------------------------------------- ABOUT ERIK ROSCAM ABBING @RoscamAbbing ➜ https://goo.gl/MRl7NV Erik on LinkedIn ➜ https://goo.gl/NQ7L7G LINKS FROM THE SHOW Zilver Innovation ➜ http://goo.gl/5WiFK1 Brand Driven Innovation ➜ http://goo.gl/DlBu4m

Exploring how to scale Service Design, moving beyond buzzwords, the role of Service Designers, and tips for beginners in the field. Arne Van Oosterom shares insights on behavior change, human-centric development, and the evolving role of service designers in organizations. Emphasizing the need for cultural integration and collaborative processes, the podcast dives into the shifting dynamics of work perspectives and the importance of companies becoming design-driven.

Can we measure how much value Service Design creates? This and more in this episode of the Service Design Show featuring Birgit Mager. ---------------------------------------- EPISODE GUIDE 2:17 - Global Service Design Conference 2016 in Amsterdam 4:23 - What is your first memory of Service Design 7:46 - How can we make sure that the uniquenss of Service Design will be saved 12:52 - The Service Design Day on June 1st 2016 #SDDay 18:08 - How much value does Service Design create 27:02 - Birgits tip for aspiring Service Designers 28:35 - Question for the viewers ---------------------------------------- ABOUT BIRGIT MAGER @BiSDN ➜ https://goo.gl/0ZYsTk Birgits profile on at the Service Design Network ➜ https://goo.gl/jsWFVK LINKS FROM THE SHOW Service Design Network ➜ https://goo.gl/C9OpCV Service Design Global Conference 2016 ➜ https://goo.gl/4usf68 #SDDay / Service Design Day ➜ https://goo.gl/XVUv6H

Marc Stickdorn, co-author of "This is Service Design Thinking" and founder of two startups, dives deep into the realm of service design. He shares his first encounter with the field in tourism, emphasizing the need to move beyond jargon and embrace collaboration. The importance of rigorous research to understand customer needs takes center stage, along with a discussion on balancing technology with traditional methods. Marc also highlights the vital role of user participation in software design, urging aspiring designers to get involved and refine their craft through community engagement.