Fraudology Podcast with Karisse Hendrick

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Nov 21, 2024 • 35min

Fraud Week Special: Top Scams and Prevention Strategies

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, join Karisse Hendrick as she shines a spotlight on the evolving landscape of fraud during the holiday season. We delve into the alarming rise of phishing attacks and automated fraud detection tools while unpacking the chilling case study of DeAndre Merritt, aka "Scam Likely," a fraudster who expanded his schemes during the pandemic.We also discuss the impact of frequent data breaches, like T-Mobile's ninth breach in five years, and new retailer policies to combat return abuse. Tune in for essential insights on fraud prevention and the current fraud trends e-commerce merchants should watch out for this holiday season.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Nov 14, 2024 • 42min

Fraud News: Why Your Banking App's New Feature Could Save You from AI Scams

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into recent developments in the world of online fraud. She discusses a groundbreaking webinar by Supes Ranjan of Sardine that introduced innovative e-commerce fraud detection tools, and the bold legislative moves in Singapore to freeze scam victims’ bank accounts to safeguard them from further exploits. Karisse also highlights the alarming rise of AI-powered phone scams, featuring Starling Bank's new app feature to combat these sophisticated fraud tactics.Additionally, the episode explores a troubling report from Ryan Krebs on cybercriminals exploiting hacked police emails to send fraudulent Emergency Data Requests (EDRs), and sheds light on a UN report revealing Southeast Asia as a hotbed for industrialized fraud. Tune in for an in-depth look at these critical issues, with expert insights to help you stay ahead of the ever-evolving fraud landscape.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Nov 12, 2024 • 30min

How AI is Changing the Fraud Game with Ayelet Biger-Levin

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, Karisse Hendrick welcomes back Ayelet Biger-Levin, founder of the Scam Ranger podcast, and a specialist in combating online scams. Ayelet updates us on her journey since her last appearance, including the development and launch of her innovative mobile app designed to help financial institutions protect their customers from scams.Ayelet delves into the creation and functionalities of the Scam Ranger AI app, which can detect scams in messages and educate users on spotting red flags. With insights from initial pilot programs showing promising results, she shares the significance of empowering consumers and institutions alike in the fight against online scams. Listen in to learn how cutting-edge technology and industry collaboration are crucial in the ongoing battle against scammers.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Nov 7, 2024 • 38min

Fraud News Roundup: Suing Fraudsters, Violent Gangs & Credit Card Fraud, Fake Call Malware, and More!

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives into the latest and most compelling fraud cases making headlines. She discusses the controversial glitch at Chase Bank that led to massive check fraud and the subsequent legal actions being taken. Hendrick also sheds light on how street gangs like Shiesty 66 are expanding their criminal activities into sophisticated financial fraud schemes. Tune in to learn about the use of malware to hijack bank calls, ongoing refund fraud battles involving Amazon, and more.Related Articles:https://frankonfraud.com/fraud-trends/chase-launches-flurry-of-lawsuits-against-fraud-glitchers/https://patch.com/new-york/newrochelle/shiesty-66-gang-member-indicted-covid-fraud-scheme-da?https://frankonfraud.com/fraud-trends/fakecall-you-dialed-the-bank-but-a-scammer-answers/?https://frankonfraud.com/wp-content/uploads/2024/10/amazon-goes-after-spectre.pdf?https://frankonfraud.com/wp-content/uploads/2024/11/Fed-Ex-Junkie.pdf?Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Nov 5, 2024 • 1h 1min

How Weak Security Controls can Cost you Millions with Cisco's Rajesh Melappalayam

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Rajesh Melappalayam, former senior manager of digital fraud and compliance at Cisco, to delve into the intricate world of online fraud targeting Cisco's systems. They explore how fraudsters obtained Cisco serial numbers via social engineering and bot attacks, leading to significant financial losses through fraudulent RMAs (Return Merchandise Authorizations). Rajesh shares insights into the broader impacts of these frauds, including insider threats, the misuse of service contracts, and sophisticated operations involving fake user IDs. The conversation illuminates Cisco's challenges in fraud detection and the innovative strategies Rajesh implemented to bolster fraud prevention efforts.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Oct 24, 2024 • 25min

Uncovering the Shocking 400% Surge in Synthetic ID Fraud

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicWelcome to another episode of Fraudology with your host, Karisse Hendrick. In this episode, Karisse dives deep into the alarming rise of pig butchering scams, spotlighting a significant bust in Hong Kong that involved the use of deepfake technology and AI-generated personas to swindle victims out of millions. She also covers an important report from Capital One revealing a staggering 400% increase in synthetic ID fraud targeting the auto industry, underscoring how fraudsters are evolving their tactics. Lastly, Karisse sheds light on a comprehensive study by Recorded Future, which analyzed over a million stolen checks on Telegram, revealing eye-opening trends in check fraud across the eastern seaboard. Stay ahead in the fight against fraud with these crucial updates.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Oct 22, 2024 • 49min

Is Your Financial Data Safe? Exploring System Vulnerabilities with Austin Harris

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick talks with Austin Harris, senior fraud analyst at Cross River Bank and host of the renamed podcast "Fraud Cases Unleashed." They delve into the differences between intricate frauds of the past and the simpler, quantity-over-quality frauds of today, largely driven by system vulnerabilities and trends spread via social media. Harris shares a basic yet illustrative case of credit card fraud and discusses the generational perspectives on fraud, stressing the importance of work-life balance, especially in a high-stress industry prone to burnout. The conversation also addresses the "fraud triangle" theory, shedding light on the motivations and opportunities that lead individuals, particularly from Gen Z, to commit fraud.Tune in for an insightful discussion on how the landscape of fraud has evolved, the impact of social media on scam trends, and the significance of maintaining a purpose-driven approach to work in fraud prevention.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Oct 17, 2024 • 47min

Visa's New Fraud Regulations: What E-commerce Merchants Need to Know

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment in fraud prevention. Tune in to get critical insights and prepare your business for these upcoming shifts in the payment and fraud landscape.Relevant article:https://www.merchantfraudjournal.com/visa-acquirer-monitoring-program-vamp-changes-2024-new-rules-and-compliance-tips/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Oct 10, 2024 • 22min

Why Slower Bank Transfers Could Be Your Best Anti-Fraud Defense

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick shares critical updates and insights into the evolving landscape of online fraud. Fresh from the Mastercard conference in Miami, Karisse dives into significant events such as the new UK banking regulation effective from October 7, which mandates banks to reimburse scam victims up to £85,000 and how this could potentially change the dynamics of fraud in the banking sector.She also discusses the intriguing exodus of cybercrime groups from Telegram to Signal in response to increased law enforcement pressure, as highlighted by Gary Warner's team at Dark Tower. Lastly, Karisse uncovers the details of a sophisticated fraud scheme targeting DoorDash, illustrating how these fraudsters managed to steal over a million dollars from delivery drivers' accounts. Get ready to explore these pressing topics and more in this compelling episode.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
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Oct 8, 2024 • 46min

Deepfake Scams: The Future Threat to KYC Processes with Frank McKenna

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick welcomes Frank McKenna, a renowned fraud expert, to discuss the rapid evolution of scams from modest calling card schemes to sophisticated digital frauds involving deepfake technology. Frank shares eye-opening insights into the rise of AI-enabled scams, including a deepfake incident involving real estate fraud, and the potential threats these technologies pose to KYC processes in banking and retail. They also dive into the increasing visibility of fraud due to social media, the virality of "glitch" scams, and innovative tools like Scamranger designed to combat these modern threats. Don't miss this engaging conversation on the leading edge of fraud prevention!Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

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