Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment in fraud prevention. Tune in to get critical insights and prepare your business for these upcoming shifts in the payment and fraud landscape.Relevant article:https://www.merchantfraudjournal.com/visa-acquirer-monitoring-program-vamp-changes-2024-new-rules-and-compliance-tips/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick shares critical updates and insights into the evolving landscape of online fraud. Fresh from the Mastercard conference in Miami, Karisse dives into significant events such as the new UK banking regulation effective from October 7, which mandates banks to reimburse scam victims up to £85,000 and how this could potentially change the dynamics of fraud in the banking sector.She also discusses the intriguing exodus of cybercrime groups from Telegram to Signal in response to increased law enforcement pressure, as highlighted by Gary Warner's team at Dark Tower. Lastly, Karisse uncovers the details of a sophisticated fraud scheme targeting DoorDash, illustrating how these fraudsters managed to steal over a million dollars from delivery drivers' accounts. Get ready to explore these pressing topics and more in this compelling episode.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick welcomes Frank McKenna, a renowned fraud expert, to discuss the rapid evolution of scams from modest calling card schemes to sophisticated digital frauds involving deepfake technology. Frank shares eye-opening insights into the rise of AI-enabled scams, including a deepfake incident involving real estate fraud, and the potential threats these technologies pose to KYC processes in banking and retail. They also dive into the increasing visibility of fraud due to social media, the virality of "glitch" scams, and innovative tools like Scamranger designed to combat these modern threats. Don't miss this engaging conversation on the leading edge of fraud prevention!Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic------In this episode of Fraudology, Karisse is recording from a hotel room in Miami, where she is attending and speaking at the Mastercard Risk X Summit. Today she delves into some critical fraud news stories, highlighting unique and pressing issues in the world of eCommerce and digital fraud.Karisse explores the rise of Fraud-as-a-Service offerings on Telegram, particularly focusing on how genuine identity documents are being exploited to bypass KYC procedures. She also discusses the recent changes in the UK's banking policies, mandating refunds for fraud victims up to 85,000 pounds within five days, and the potential implications for first-party fraud. Finally, Karisse addresses Target's new return policy aimed at combating refund fraud, providing valuable insights for other retailers facing similar challenges. Tune in for an informative episode packed with expert analysis and actionable insights!--------News articles:https://www.smf.co.uk/wp-content/uploads/2024/09/Its-a-fraudsters-world-Sept-2024.pdf?https://www.bbc.com/news/articles/cy94vz4zd7zo?https://nypost.com/2024/09/27/lifestyle/target-quietly-changes-store-returns-policy-to-battle-customer-abuse/?Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fraud, and what online businesses can do to mitigate these challenges. Tune in to understand the evolving landscape of first-party fraud and its potential impact on e-commerce.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.----------------Thinking about starting a podcast? Podyssey is here to help! Our team of expert audio engineers will handle all the technical details, ensuring your episodes sound top-notch. We provide high-quality equipment, the latest software, and personalized content planning. Plus, we’ll help you brainstorm new ideas and book exciting guest interviews. Ready to elevate your content? Go to Podyssey.io and book a call today!

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick reveals the latest concerns around Telegram’s moderation efforts, including its crackdown on illegal groups and the controversial potential sharing of user data with authorities. She also explores a recent cybersecurity incident involving MoneyGram going offline and the lessons learned from the Disney data breach, which underscore the importance of securing personal devices used for corporate access. Lastly, she explains recent SIM swap exploits, showcasing the evolving tactics fraudsters use to bypass security measures. Tune in for crucial insights and stay informed on protecting yourself and your organization from fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick is joined by Andrew Austin, Head of Fraud Prevention at Sardine. Andrew shares his approach to exploring solution providers, the importance of deep product knowledge, and maintaining client partnerships to ensure satisfaction. He delves into the challenges of defining success metrics for fraud tests and the impact of fraud on customer retention and reputation. Andrew also provides a glimpse into his unique role at Sardine and recounts his career transition from the merchant side to the solution provider side, offering valuable advice for those considering a similar move.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

The podcast dives into the urgent need for banks to improve communication and education around fraud. A striking case involves a Bay Area woman confronting Chase Bank after unauthorized charges on her card, highlighting systemic gaps. Listeners hear about the rise of financial crime in the U.S., affecting millions and costing billions. Insights into the emergence of 'Hustle Academies' in West Africa paint a picture of rising digital scams. Finally, the episode emphasizes the importance of consumer education in combating synthetic identity fraud.

Heather Grunkemeier, an advocate for mental health, shares her inspiring journey through burnout and imposter syndrome, revealing the emotional toll of high-stress roles in fraud prevention and trust and safety. They discuss the importance of setting boundaries, self-care, and recognizing the systemic challenges in the tech industry affecting well-being. Heather offers practical advice on maintaining inner balance, the value of community support, and transforming views of success to better align with personal values. A must-listen for anyone feeling overwhelmed in demanding jobs!

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick delves into recent developments in the world of fraud, from the arrest of Telegram founder Pavel Durov in France over content moderation issues to emerging fraud trends involving JPMorgan Chase ATMs and the resurgence of card skimmers in the U.S. Karisse also explores the significant vulnerabilities faced by EBT cardholders due to outdated technology and discusses potential solutions to protect these at-risk populations. Additionally, she provides insights into the consequences of online trends that sensationalize fraudulent activities on platforms like TikTok, which often lead to financial losses and legal complications. Stay tuned for an engaging episode packed with timely news and expert analysis on the latest fraud trends.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.