
Fraudology Podcast with Karisse Hendrick
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".
Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.
On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!
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Latest episodes

Jan 9, 2025 • 20min
Looking Back on 2024 Fraud Events to Prepare for the New Year
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn the first solo episode of 2025, Fraudology Podcast host Karisse Hendrick delivers a comprehensive overview of the fraud landscape, offering listeners a roadmap for the challenges that lie ahead. Hendrick shares insights from her collaboration with fraud experts Frank McKenna and Mary Ann Miller on their annual fraud predictions, revealing alarming trends in scams, data breaches, and AI-enabled fraud. The episode highlights how 2024 saw a staggering $1.3 trillion transfer of wealth to criminals through scams, affecting 3 billion people weekly. Karisse delves into the explosion of AI and deep fake technologies in fraud, the rise of "glitch culture," and the reluctant efforts of social media platforms to combat criminal activity. The discussion takes an inspiring turn as Hendrick explores Binance's innovative anti-scam measures, including proactive alerts, personal interventions, and a novel "24 Hour Safety Net" approach. These strategies offer a glimmer of hope and practical examples for other organizations looking to enhance their fraud prevention efforts. Tune in to gain valuable insights and arm yourself with the knowledge needed to navigate the complex world of fraud in 2025 and beyond.To read the 2025 Fraud Predictions Article:https://frankonfraud.com/return-fraud-hits-record-high-as-retailers-struggleTo read the Binance Article:https://www.binance.com/en/blog/security/binance-2024-antiscam-refund-initiative-end-of-year-report-8565376682770785375Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Jan 7, 2025 • 56min
AI vs Fraud Investigators: The Surprising Results of Chen Zamir's LLM Experiments
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThis episode of the Fraudology Podcast episode features a riveting discussion between host Karisse Hendrick and returning guest Chen Zamir on the unexpected potential of large language models (LLMs) in fraud detection. Chen details his recent experiment using Claude AI to analyze transaction data, which yielded surprisingly accurate results in identifying fraudulent activity without any specialized training or data preparation. The conversation delves into the implications of these findings, exploring how LLMs could democratize access to sophisticated fraud prevention tools for businesses of all sizes. Chen and Karisse examine the pros and cons of this technology, including its ability to uncover previously undetected fraud patterns and its potential impact on the job market for fraud investigators. They also discuss practical applications for businesses looking to enhance their fraud prevention strategies using readily available AI tools.Don't miss this thought-provoking exploration of AI's role in combating financial crime – tune in now to stay ahead of the curve in fraud prevention.To connect with Chen Zamir: https://www.linkedin.com/in/chen-zamir-b8b36828/To subscribe to Chen's Newsletter, "The Saturday Fraud Strategist":https://www.nativerisk.com/newsletterFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Dec 19, 2024 • 41min
Fighting Scams with AI: Insights from Fintech Leader Soups Ranjan
Soups Ranjan, CEO of Sardine and a leader in fintech focused on fraud prevention, shares groundbreaking insights on AI-driven solutions. He introduces a revolutionary card-to-identity matching tool that has caught 35% of fraud in trials. The conversation dives into the rise of seller-side fraud and Sardine's innovative behavioral signals detection methods. Ranjan also discusses how clients use generative AI to streamline manual reviews, enhancing efficiency in combating online scams. Perfect for anyone eager to understand the future of fraud detection!

Dec 12, 2024 • 29min
Protecting Yourself from AI-Generated Scams This Holiday Season
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this timely episode of the Fraudology Podcast, Karisse Hendrick dives into the latest fraud trends and cybersecurity threats impacting e-commerce during the busy holiday shopping season. Hendrick shares surprising data from TransUnion showing a 30% decrease in fraud rates compared to last year's Black Friday and Cyber Monday period. She provides insider perspective on why fraud percentages may be lower, despite an increase in overall fraud instances, and compares this year's trends to previous holiday seasons. The episode also covers a recent FBI warning about cybercriminals' increasing use of generative AI to enhance their fraud schemes, including creating more convincing phishing emails, fake social media profiles, and impersonation scams. Hendrick breaks down the FBI's key tips for consumers to protect themselves, like using family code words and verifying callers' identities. For fraud prevention professionals, this episode offers valuable insights into evolving threats and defensive strategies as the holiday shopping season reaches its peak. Tune in to stay ahead of the latest fraud trends and learn how AI is changing the cybersecurity landscape.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Dec 10, 2024 • 47min
First Party Synthetics: a Banking on Fraudology recap with David Maimon
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology we recap a Banking on Fraudology episode, where we tackle one of the most pressing issues facing financial institutions today: synthetic identity fraud.Windham welcomes David Maimon, a renowned expert in cybercrime and head of Fraud Insights at Sentilink, for an in-depth discussion on the mechanics and implications of this sophisticated form of fraud. Maimon breaks down the key differences between first-party and third-party synthetic identities, explaining how fraudsters combine real and fake information to create convincing personas that can fool even robust verification systems.The conversation takes listeners inside the dark web marketplaces where stolen personal information is bought and sold, revealing the shocking ease with which criminals can acquire the building blocks for synthetic identities. Maimon and Windham explore emerging trends like the use of synthetic identities to create fake businesses, potentially amplifying the scale of fraud losses. They also discuss how generative AI is being used to attempt to bypass liveness checks, though Maimon emphasizes that AI still can't fabricate a person's entire history. Throughout the episode, both host and guest stress the importance of "keeping your hands dirty" by staying actively engaged in understanding the latest fraud tactics. Don't miss this opportunity to learn from two passionate fraud fighters on the front lines of the battle against synthetic identity fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Dec 5, 2024 • 46min
Holiday Shopping Fraud: Latest Trends and Prevention Tips
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of the Fraudology Podcast, Karisse Hendrick dives into the latest trends and developments in online fraud, providing valuable insights for e-commerce professionals and fraud fighters. How cybercriminals are shifting away from Telegram to new platforms like Meta's Threads, highlighting the evolving landscape of digital fraud. She discusses a recent SpyCloud report detailing how fraudsters are exploiting Threads' features to advertise stolen credit card information and other sensitive data. The episode also covers the Wall Street Journal's examination of retailers cracking down on returns, with companies like Saks Fifth Avenue and Zara implementing stricter policies to combat return fraud. Karisse offers practical advice for merchants considering return fees, emphasizing the importance of proper transaction linking to avoid chargebacks. Additionally, she shares news of the takedown of Popeye Tools, a major cybercrime marketplace, and alerts listeners to the "Star 72" phone scam targeting bank customers. For fraud professionals seeking to stay ahead of the curve, this episode provides a comprehensive overview of current fraud trends and strategies to mitigate risks.Tune in to Fraudology for expert analysis and actionable insights to protect your business from evolving fraud threats.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Dec 3, 2024 • 31min
Unmasking Financial Fraud: Latest Trends and Prevention Strategies with Hailey Windham
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicThis episode of Fraudology provides a fascinating look into the world of banking fraud through the eyes of guest Hailey Windham. Karisse and Hailey explore the diverse range of topics covered in recent episodes of the Banking on Fraudology podcast, from combating human trafficking to innovative approaches in internal auditing. The conversation delves into the critical issue of first-party synthetic fraud, with Hailey explaining how fraudsters manipulate personal information to create false identities and exploit financial institutions. David Maimon's research on dark web activities and the long-term strategies employed by fraudsters is highlighted, revealing the sophisticated nature of these crimes. The episode also addresses the persistent problem of check fraud, discussing why it remains a significant issue despite the shift towards digital payments. Hailey and Karisse examine the challenges financial institutions face in detecting and preventing check fraud, including the limitations of current hold policies and the extended liability periods for altered checks. This eye-opening discussion provides valuable insights for both financial professionals and consumers on the evolving landscape of banking fraud.Don't miss this opportunity to stay informed about the latest trends and strategies in financial crime prevention - listen now and arm yourself with knowledge to protect against these pervasive threats.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Nov 28, 2024 • 22min
Thanksgiving Special: How You Can Stay Safe from Online Scams This Holiday Season and other stories
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology Karisse Hendrick, solo dives into the latest in online fraud and sharing a moment of gratitude. We kick things off by exploring two major news stories: Meta’s removal of over 2 million pig butchering scam accounts and the arrest of 215 individuals in a $232 million crypto scam in South Korea.As we reflect on Thanksgiving, Karisse also shares some heartfelt messages from fellow fraud fighters about what they’re grateful for this year. Plus, she offers her own thanks to the community, clients, family, and the enduring power of collaboration that keeps us all motivated. Let’s take this opportunity to celebrate the wins, big and small, and stay positive in our fight against fraud.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Nov 21, 2024 • 35min
Fraud Week Special: Top Scams and Prevention Strategies
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, join Karisse Hendrick as she shines a spotlight on the evolving landscape of fraud during the holiday season. We delve into the alarming rise of phishing attacks and automated fraud detection tools while unpacking the chilling case study of DeAndre Merritt, aka "Scam Likely," a fraudster who expanded his schemes during the pandemic.We also discuss the impact of frequent data breaches, like T-Mobile's ninth breach in five years, and new retailer policies to combat return abuse. Tune in for essential insights on fraud prevention and the current fraud trends e-commerce merchants should watch out for this holiday season.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

Nov 14, 2024 • 42min
Fraud News: Why Your Banking App's New Feature Could Save You from AI Scams
Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this episode of Fraudology, host Karisse Hendrick dives deep into recent developments in the world of online fraud. She discusses a groundbreaking webinar by Supes Ranjan of Sardine that introduced innovative e-commerce fraud detection tools, and the bold legislative moves in Singapore to freeze scam victims’ bank accounts to safeguard them from further exploits. Karisse also highlights the alarming rise of AI-powered phone scams, featuring Starling Bank's new app feature to combat these sophisticated fraud tactics.Additionally, the episode explores a troubling report from Ryan Krebs on cybercriminals exploiting hacked police emails to send fraudulent Emergency Data Requests (EDRs), and sheds light on a UN report revealing Southeast Asia as a hotbed for industrialized fraud. Tune in for an in-depth look at these critical issues, with expert insights to help you stay ahead of the ever-evolving fraud landscape.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.