

The Business of Healthcare Podcast with Tara Humphrey
Tara Humphrey
Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights.
Tara has an MBA in Healthcare Leadership and Management and Leadership. She is the Founder and the Managing Director of THC Primary Care a leading healthcare consultancy.
Tara has an MBA in Healthcare Leadership and Management and Leadership. She is the Founder and the Managing Director of THC Primary Care a leading healthcare consultancy.
Episodes
Mentioned books

Oct 9, 2024 • 44min
#328 A Journey to Transforming Community Health with Christiana Melam
Christiana Melam, founder and CEO of the National Association of Link Workers, discusses social prescribing and the role of social prescribing link workers in healthcare. Tara's conversation with Christiana Melam, founder and CEO of the National Association of Social Prescribing Link Workers, promises to reveal the power of community engagement in improving public health. Honored with an MBE for her efforts, Christiana shares her incredible journey from banking to pioneering social prescribing, shedding light on the vital role of reaching people where they are to enhance health and well-being. They uncover the necessity of integrating social prescribing link workers into primary care networks and the challenges that come with it. Christiana discusses how these roles are pivotal in addressing non-clinical needs and bridging the gap in healthcare delivery. Takeaways Understanding the role of social prescribing link workers is crucial for driving change in healthcare. Primary care networks should focus on identifying the problem they are solving and the outcomes they seek. Organisational maturity and a clear vision are essential for successful implementation of social prescribing. Innovation and collaboration are key to maximising resources and addressing the challenges in healthcare. Training and career development opportunities are essential for the professionalisation of social prescribing link workers. The NLW is calling for support from primary care networks and employers to ensure the sustainability and success of social prescribing. To purchase the 'The Social Prescribing Link Worker Model: Insights and Perspectives from Practice' book, click here. Visit the National Association of Link Workers Membership Page here. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share

Oct 2, 2024 • 22min
#327 The Business of Healthcare Consulting - Consulting Frameworks
Building on episodes 312, 314, and 322, Tara returns to discuss the strategic tools to transform your healthcare leadership. Dive into practical frameworks like SWOT analysis, mind mapping, fishbone diagrams, and the RACI framework. These tools are pivotal for better decision-making, risk management, and enhanced communication within your organisation. Key Takeaways: Master the SWOT analysis for strategic planning and risk management. Use mind mapping to organise and visualise information. Implement fishbone diagrams for root cause analysis and service redesign. Apply the RACI framework to clarify roles and responsibilities in project management. This episode is a treasure trove of practical strategies to help you lead more effectively in the ever-evolving landscape of healthcare. Episode Mentions LinkedIn Post on mind mapping Building a second brain book Fish Bone Graphic Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on LinkedIn or visit our website: THC Primary Care.

Sep 25, 2024 • 40min
#326 Scaling hypertension management and securing funding with Dr Dan Bunstone
Dr. Dan Bunstone, Chief Developer at Warrington Innovation Network PCN and part-time GP partner, shares his insights on lifestyle medicine and its potential to revolutionize healthcare. He discusses the power of empowering patients, especially hard-to-reach communities, in managing hypertension through lifestyle changes rather than just medication. Dan highlights the innovative strategies employed at Etcetera Health, the importance of collaboration for funding, and how health apps like 'Healthy You' can enhance patient engagement and fitness motivation.

Sep 18, 2024 • 27min
#325 Breaking down stigma | The Nipple Innovation Project with Lucy Thompson
Lucy Thompson is a medical tattoo artist who specialises in 3D realistic and nipple tattoos joins Tara on the podcast this week. Lucy founded the Nipple Innovation Project, a charity that provides realistic and permanent nipple tattoos for individuals who have undergone mastectomies. Lucy's goal is to break down the stigma surrounding nipple tattoos and provide access to this important service for those who need it. Join Lucy and Tara this week as they break down stigmas. Reach out to Lucy on: Linkedin - Lucy Thompson Instagram - Lucy Thompson Nipple Innovation Project To find out more about the Primary Care Network Members Club visit our website here. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on LinkedIn or visit our website: THC Primary Care.

Sep 12, 2024 • 22min
#324 Behind the Business and End of Summer Update
What if the challenges you face could transform into your greatest motivators? In this episode, Tara provides an end of summer update on her business and personal endeavors. She discusses her ultra marathon challenge to raise money for the type one diabetes charity, JDRF UK. Tara also shares updates on the Primary Care Network Members Club, the Business of Healthcare Consulting, and her presence on social media platforms. To donate, visit Tara's fundraiser for JDRF here. Access the Primary Care Network Members' Club here. The Business of Healthcare Consulting Newsletter - here Best Practice - at the NEC in Birmingham - register to attend here Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on LinkedIn or visit our website: THC Primary Care.

Sep 11, 2024 • 44min
#323 Putting People Before Policies with Cheryl Samuel
Cheryl Samuels, the People and Culture Director at The Evelina, discusses her role in fostering a positive work environment and putting people at the heart of healthcare. Cheryl shares highlights from the NHS Confederation Conference and emphasises the importance of inspiring and empowering the workforce. Cheryl also reflects on the experiences of patients and their families at The Evelina, highlighting the kindness, quickness, and partnership they experienced. They discuss the challenges of creating a winning team and embracing diversity, as well as the importance of reflection and turning reflections into constructive action. This weeks key takeaways: Fostering a positive work environment and putting people at the heart of healthcare is crucial for improving patient outcomes. Inspiring and empowering the workforce is essential for creating a winning team. Embracing diversity and creating a culture of compassion and respect leads to better outcomes. Reflection is important for personal growth and managing work pressures. Flexible working arrangements can support work-life balance and improve staff satisfaction. Flexible working is not just for specific groups, but for everyone in the workforce. Managers play a crucial role in implementing flexible working strategies. Being a role model is a humbling experience and involves inspiring and empowering others. To find out more about the Primary Care Network Members Club visit our website here. Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on LinkedIn or visit our website: THC Primary Care.

Sep 4, 2024 • 20min
#322 The Business of Healthcare Consulting - Do you need to hire a healthcare (business) consultant?
Building on from episodes 312 & 314, Tara returns to discuss the importance of considering outside help from consultants for healthcare leaders facing challenges. Tara provides a list of important questions for leaders to reflect on and determine if they would benefit from external support.. Tara's key takeaways: Consider hiring a consultant if you consistently miss targets, have the same recurring issues, lack clarity on strategy, or face staffing and morale problems. Be ready and committed to investing time and resources to improve the situation before seeking outside help. Think about the potential impact of resolving the issue and consider if it can be resolved internally or if outside help is needed. When looking for a consultant, seek referrals from trusted sources and prioritise expertise and experience over cost. Consultants should deliver on the agreed scope of work and stay focused on the brief. Episode 312 & 314 - download here The book - The Five dysfunctions of a team Questions asked in the episode Are you collectively ready and commited to invest in the time and resources to improve the situation? What is the cost of doing nothing and everything remaining the same? What could things look like if they were different? and if the situation improved, what would be the impact if things got better? Do you truly think that the issues can be resolved internally? If not, who might this person/team be? Facilitation offered at THC Primary Care Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Instagram and LinkedIn or visit our website: THC Primary Care.

Aug 28, 2024 • 13min
#321 What managing imposter syndrome looks like in real life
Ever felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'. The focus of this episode is to remind you to celebrate your victories and not to be swayed by others' accomplishments. We would love to hear your thoughts, so do drop a review and connect with us on our social platforms. Don't miss out on our newsletter for fresh content and updates. We truly appreciate your support and hope you're here for our next episode. Find out more about the Primary Care Network Members Club Today Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Aug 21, 2024 • 37min
#320 Getting rid of the Us & Them from General Practice with Dr Neil Modha
Welcome Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1. The expansion of his surgery to now fully own a pharmacy 2. Why his chooses to remain positive 3. The impact of Pharmacy Closures 4. His role as a Deputy Lieutenant to the King (!) 5. Balancing feedback with self-assurance 6. His approach to building a long-term plan 7. The language of "them" and "us", and why he works hard to break these barriers Want to learn more about the Primary Care Network Members Club, please do get in touch, we would love to hear from you. Connect with Dr Neil Modha on linkedin Work with THC Primary Care I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One episode at a time… Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.

Aug 14, 2024 • 42min
#319 Long Covid - the invisible illness with Jemma Bella
Jemma Bella joins us on The Business of Healthcare podcast to share her experiences of living with long covid. What is long COVID? Most people with COVID-19 feel better within a few days or weeks of their first symptoms and make a full recovery within 12 weeks. For some people, symptoms can last longer. This is called long COVID or post COVID-19 syndrome. Long COVID is a new condition which is still being studied. Jemma and I discussed: Mental Health Stigma associated with the condition Feelings of blame, guilt, acceptance and the importance of control Access support via the NHS The importance of community Mindset What it means to be healthy The purpose of the long covid collective The support from her family Financial considerations moving forward Blog: https://www.jemmabellablog.com Instagram: https://www.instagram.com/_jemma_bella/ Work with me I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week’s episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website: THC Primary Care.