Business capability mapping helps organizations establish a valuable view of their primary proficiencies, many of which we aim to improve as a result of digital technology adoption and digital transformation. How then does this impact how map business capabilities? In particular, how does improved automations and a shift toward a more customer-centric business model affect an organizations business capability model? In this podcast, Thomas Erl interviews Roger Stoffers (co-author of "A Field Guide to Digital Transformation") who sheds light on how to carry out business capability mapping for a digital enterprise. Hosted on Acast. See acast.com/privacy for more information.

Microservices have been part of distributed solution architectures for several years. Does their role change or become more important as part of digitally-enabled solutions? Do we approach microservice design differently as part of a digital transformation? Can microservices be used to support underlying data science system processing? In this podcast, authors Thomas Erl and Eric Barcelo tackle these questions and further speculate how microservice technology might evolve to further empower digital business solutions. Hosted on Acast. See acast.com/privacy for more information.

While there is a lot of emphasis on digital technology adoption, an area in which many organizations are failing is leveraging these technology innovations to genuinely improve the customer experiences of their digital solutions. In this podcast, Thomas breaks down this issue into three categories of failed customer-centric implementations: Neglectful Customer-Centricity, Lazy Customer-Centricity and Excessive Customer-Centricity. Hosted on Acast. See acast.com/privacy for more information.

Application Programming Interfaces (APIs) are what make the moving parts of automation solutions connect and work together. In this podcast, we consult with API guru Erik Wilde, author of "Continuous API Management" and Digital Transformation Catalyst at Axway, on how we now need to approach the design and management of APIs in digital transformation environments. We discuss APIs for different communication protocols, the importance of APIs as business assets, and which traditional API practices may or may not still be relevant in a digital enterprise. Hosted on Acast. See acast.com/privacy for more information.

A new study by the BDC reveals surprising statistics about the current state of digital technology adoption in Canada. In this podcast, Thomas interviews Pierre Cléroux (Vice President, Research and Chief Economist of the BDC) who shares highlights of the study, as well as the primary insights he gained from this new research. Pierre further provides advice and guidance for companies still considering the move toward digital technology adoption. The study report can be downloaded here:  https://www.bdc.ca/en/about/analysis-research/digitize-now Hosted on Acast. See acast.com/privacy for more information.

What are the biggest mistakes organizations make when carrying out a digital transformation? Thomas describes the most common pitfalls that can derail digital transformation efforts, and provides guidance on how to proactively avoid them. Topics include data bias, over-automation, resistance to digital culture and governance concerns. Hosted on Acast. See acast.com/privacy for more information.

How exactly does a digital transformation help a business? Thomas dives into this by describing the most common business problems that digital transformations are enabling organizations to overcome. Topics covered include enhancing customer-centricity, enhancing decision-making through AI-driven automation, and improving the agility with which organizations can adapt to unforeseen change. Hosted on Acast. See acast.com/privacy for more information.

It took years for digital transformation to evolve and mature. Over that time, there have been different opinions about what a digital transformation is or should be or could be. Let’s demystify this once and for all. In this first episode of the Real Digital Transformation podcast series, Thomas Erl provides a clear explanation of what constitutes a formal digital transformation, and further highlights why it is becoming increasingly important for both business and technology professionals to grasp this understanding. Hosted on Acast. See acast.com/privacy for more information.

Regular insights on digital transformation and related topics, brought to you in a concise, to-the-point podcast by Thomas Erl, best-selling author of “A Field Guide to Digital Transformation” and Series Editor of the Pearson Digital Enterprise Series from Thomas Erl. Hosted on Acast. See acast.com/privacy for more information.