PX Espresso Hour☕with Luke O'Mahoney

Send us a textIf you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter which brings you actionable tips and valuable resource flags on building thriving culture through intentional PX design - 📧 Newsletter sign upBoom! 💥Another awesome conversation to share with the HR, People Ops & Culture community today! In this episode I am joined by Erin McCann, Head of People @ restaurant tech start-up, 86 Repairs 🤘🏻This is one the most practical and immediately actionable conversations I have had on the podcast to date.Erin has been the first people hire in 3x startups and has accumulated all of the experience you would expect (and more) from those fast-paced and dynamic roles.We covered a lot of ground including:What it is like to be the first people hire in a startupMoving into People from a non-traditional HR career pathManaging an acquisition from both sides as the Head of PeopleOnboarding and scaling people experienceData led PX designThe role of People Ops in supporting managers But the biggest single takeaway comes when Erin maps out in detail how she has approached levelling, creating transparent pay frameworks and overhauling performance management.If you are currently considering how best to approach levelling and performance management, this conversation is going to be absolute gold dust! ⚡As always, I really enjoyed this conversation and I hope that you do too 🤘🏻🎙️Guest Bio:Erin McCann is the Head of People Operations at restaurant tech startup 86 Repairs. This is Erin’s third time as the founding People/HR hire; her first two companies scaled from sub 50 headcount to over 100 before both being acquired. Erin lives outside of Chicago with her husband Matt and her best furfriend, Winston.Contact Erin: Email: erin.mccann@86repairs.comErin (Hubbard) McCann | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a text**If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter brining you actionable tips and valuable resource flags on building thriving culture through intentional PX design - 📧 Newsletter sign up**Boom! 💥Another awesome conversation to share with the HR, People Ops & Culture community today! In this episode I am joined by Heeral Gudka, Founder of EDI consultancy, Convergent 🤘🏻I have to say, I loved this conversation because it was everything an EDI conversation should be; Challenging, thought provoking, at times brave and for some, maybe even triggering. These are exactly the sort of open and honest conversations we should be having on the subject of equality, diversity and inclusion.A lot people switch off or even actively run in the other direction when EDI discussions emerge. Which to be honest, is totally understandable with all of noise, confusion, fear, and often vilification that happens around the subject... but it doesn't need to be that way. This was a SUPER refreshing conversation with a pragmatic and solution oriented practitioner who is coming at EDI with the intention of enabling meaningful conversation for lasting change.As a practical takeaway, Heeral also shares the 5 most common challenges organisations face when looking to implement an EDI strategy effectively so you can spot them and start taking action on them too.This is such an important area of discussion if we are going to genuinely create inclusive workplaces and thriving culture, but it remains a very difficult subject to broach. Hopefully this conversation gives you some new perspectives and some practical tools and frameworks to experiment with in your own work.Also, to get you started, there are a ton of Free Playbooks available to download from the Convergent site, go check those out!As always, I really enjoyed this conversation and I hope that you do too 🤘🏻🎙️Guest Bio:Heeral Gudka is the Principal Consultant and Founder at Convergent, an EDI consultancy. She's passionate about inclusion and is ready to help you navigate difficult conversations.Since 2014 her work has spanned private, public and third-sector organisations, delivering stand-alone workshops, curating 6 to 12 month learning journeys and providing pragmatic consultancy and support to senior leadership teams, People teams and HR directors.The support she provides to senior leadership teams is an essential part of the success they have created internally in building inclusive cultures – everyone needs a safe space to talk about difficult subjects. Contact Heeral:Email: heeral@convergentconsulting.orgHeeral Gudka | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a text**If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter brining you actionable tips and valuable resource flags on building thriving culture through intentional PX design - 📧 Newsletter sign up**Boom! 💥Another awesome conversation to share with the HR, People Ops & Culture community todayThis week I was joined by the fabulous, Natasha Delisle-Barrow - Head of People @ GooseChaseThe main focus of our conversation was Natasha's use of User Experience (UX) principles for employee journey mapping. Natasha shared her process in the GooseChase blog - A great read to supplement this conversation, so definitely bookmark the blog for your further reading. As well as diving into UX design for Employee Experience (EX) we covered a whole range of sub threads including:Being data led and understanding the story behind the dataTalent EnablementLeadership DevelopmentCulture: what is it and what role does it playTo extract one line from the conversation to give you a feel of what you can expect:"Smashing up the traditional HR models and starting again with culture at the heart of them"YES! As always, I really enjoyed this conversation and I hope that you do too 🤘🏻🎙️Guest Bio:Natasha  is currently Head of People at Goosechase, a company redefining the world of Interactive Experiences. As the Head of People, she leads a diverse, globally distributed team who have embraced a progressive 4-day workweek.With an extensive background in Talent, People & Culture, Natasha brings a wealth of knowledge and expertise to the table. Her true passion lies in Organisation Design, where she blends the essence of culture into every aspect of the workplace.Natasha's dedication to sharing her wisdom is truly inspiring. She can often be found hosting engaging roundtables, delivering thought-provoking webinars, and captivating audiences at respected conferences like the CIPD ODD conference.Natasha is on a journey to empower individuals and organizations, offering valuable insights into creating thriving work environments. Follow Natasha on LinkedIn for a fresh perspective on People, Culture, and the art of building extraordinary teams.Contact Natasha:Email: natasha@gooschase.comNatasha Delisle-Barrow | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a text**If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter brining you actionable tips and valuable resource flags on building thriving culture through intentional PX design - 📧 Newsletter sign up** Boom! The first episode of the revised podcast format has landed - and it is a cracker to kick us off 💥This new format will bring your insights, experiences, and actionable advise from some of the brightest minds in People Experience & Culture Design 🤘🏻The idea is that you will learn how product principles and design thinking can transform your people function all in the time it takes to drink your morning coffee☕… or alternative beverage of your choice 😆Today that bright mind is, Alan Wilson - Head of People Operations @ Tarabut Gateway.Not only is Alan a really cool person to hang out and chat with, but he has been doing awesome work with his People Ops team to move the dial on People Experience and Culture.Specifically in this conversation, Alan walks me through how he and his team created a People Ops Improvement Framework learning from Change Management to revolutionise not only the way his team works, but also the impact they can deliver to the business as a strategic enabler 🚀In Alan's words:“There’s never been a better – or more important – time to embrace a new way of making decisions. People Ops is such an important part of the organization – we improve the employee experience, provide policy guidance, identify training needs, and are responsible for the employee lifecycle…to name a few.In a time where start-ups want to do more with less, you need a Process Improvement Framework in place to help make thoughtful, informed decisions for the betterment of your people and organization and to deliver greater value in lean times.”I mean... YESSS! How can you not be excited by that sentiment?!Really grateful to Alan for spending this time with me and for being so generous in sharing his wisdom and framework with the hole People Ops community to benefit from.As always, I really enjoyed this conversation and I hope that you do too 💥🤘🏻🎙️Guest Bio:Alan is Head of People Operations at Tarabut Gateway.Over the last decade, Alan has worked across diverse sectors such as banking, defense, recruitment, technology and retail developing his skills and helping organisations grow using his expertise in people operations, systems and process.Alan really values stewardship. More specifically, leaving things better than when he found them. Throughout his career to date, in every place he's worked, every team he has led and every individual he has managed, he's always strived to make that his lasting impression.Outside of work, you can find Alan tending to his 2 sons and running after the ladies in his life; his beautiful daughter and wife.Contact Alan:Email: If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a text🚨Announcement 🚨This is will be the final episode in the current title and format (Human Potential Multiplied) - Moving forward the podcast will be titled "The PX Espresso Hour☕"The new concept will bring your insights, experiences, and actionable advise from some of the brightest minds in People Experience & Culture Design 🤘🏻The idea is that you will learn how product principles and design thinking can transform your people function all in the time it takes to drink your morning coffee☕… or alternative beverage of your choice 😆 You can also sign up to the weekly PX Espresso Newsletter to get more actionable PX design and culture insights and resource flags straight into your inbox 📧-------Ok, so for the final time for the current format, I have been joined by an AWESOME guest, Jakob Knutzen, to talk all things start-up life, culture and team dynamics in fully remote multi country business and of course, thriving in life and workJakob (and Co-Founder Christopher) have built something really cool! Not just their remote facilitation platform , Butter,  which really is next level 🙌🏻 but also the fully remote team they have put together and continue to grow in all senses of the word.We had a really great conversation diving into Jakob's personal journey in life and work, start-up failures and successes, right through the practical insights on how to set teams up for success in a fully remote organisation 🚀Some of the themes we cover:🎢Start-up life (successes and failures)🌞Orienting around Happiness in life and work💪Positive action leads to positive change🧠Informed Intuition🤔Effective decisions making for fully remote teams🚀Early stage start-up Culture🖐️Personal AccountabilityAs always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️p.s if you want to check Butter out, you can sign up for free, here! DO IT.Guest Bio:Jakob is Co-Founder & CEO of Butter, which is a full workflow tool for facilitating online collaborative sessions. Butter has a fully remote team of 17 people spread across 9 countries. Before that, Jakob founded StreamCrux, a game streaming startup that was also built as a remote company. Previously built and scaled one of South East Asia’s largest digital agencies as Managing Director for the Indonesian office and subsequently regional Group Director. Part of an exit in late 2016. Prior to this spent several years at Bain & Co.Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSapienˣ, WebsiteContact Jakub:Email: jakob.knutzen@butter.usJakob Knutzen | LinkedInButter, Website🎵Music Credit: Anton Vlasov from If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textMonthly(ish) feature series: What the f*ck is culture?Once again I was joined by my new regular co-hosts, Helen Osborne & Dimitrios Michail Perdikoulis to discuss all things People, Culture + Performance 🤘🏻We have some fun and look to dispel some of the myths around culture.We also give some practical advice, tips, and share our experiences to help you move the dial on building thriving, high-performance and people-centric cultures.In todays chat we explore:💪🏻High Performance & Flow💭Self-Reflection & Self-Compassion💜Building Empathy through shared experiences🧘🏻‍♀️Mindfulness & Meditation😰Productivity Trap (the danger of ”business”)🤔What is Culture in the context of organisations?🚀The role of Values & Purpose😅Spice Girls and RisottoAs always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSapienˣ, WebsiteContact Dimitrios:Email: dimitriosperdikoulis@gmail.com  Dimitrios M. Perdikoulis | LinkedInContact Helen:Email: hello.helenosborne@gmail.com Helen Osborne | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textToday I am joined by the awesome Dr Hayley Lewis an award-winning psychologist with 25 years’ experience in the field of organisational and business psychology.Some of you may know of Hayley from the awesome sketch notes she shares on LinkedIn on Twitter which distil down psychological research papers and concepts into easy to understand visual depictions -  they really are great! In fact, you can access some 3 of Hayley's sketch notes relating to concepts covered in this episode, here -  so check those out!Hayley is a regular in the HR Magazine's most influential thinkers in HR, Registered Occupational Psychologist, Certified Principal Business Psychologist, Associate Fellow of the British Psychological Society and Fellow of the RSA…I mean, if you can't find value in this conversation I am not sure podcasts are for you - I took soooo much from this time with Hayley!As always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️Guest Bio: Hayley is an award-winning psychologist with 25 years’ experience in the field of organisational and business psychology. Her specific areas of expertise are leadership and management behaviour, wellbeing and resilience, and culture change. Hayley works with organisations and leaders across all sectors with these issues. In addition to this, Hayley’s academic research is focused on female entrepreneurs in the start-up phase of business, in particular the psychological factors that help them succeed. She coaches and mentors female founders of one-person and micro-businesses. Prior to starting her own coaching and consultancy business, Hayley’s experience included 11 years leading various local government services. Before this, Hayley spent eight years at the BBC where she was an organisational psychologist, supporting leadership development and executive assessment activity; and where she worked on what was then described by Harvard Business School as the world’s biggest culture change programme, in 2001. As well as running her own consultancy, Hayley is a lecturer at several UK universities. Her specialist topics are organisational culture, change management, leadership behaviour and development, and building high-performance teams. Hayley is also joint programme director for the two-year MRes in Professional Practice in Occupational Psychology, which is the first part of the four-year doctoral programme in occupational psychology, at Birkbeck, University of London. Hayley regularly shares practical evidence-based tools, tips and her very popular one-page sketchnotes via social media. And she is often sought as an expert commentator by the media. She is a Chartered Psychologist, Registered Occupational Psychologist, Certified Principal Business Psychologist, Associate Fellow of the British Psychological Society and Fellow of the RSA. In 2022, for the second year running, Hayley was identified as one of the most influential thinkers in HR, by HR Magazine.Contact Hayley:Email: hayley@halopsychology.com Dr Hayley Lewis |If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textIt was a real pleasure being joined by David for this conversation.David and I first connected around 18 months ago when I was inspired by a very open and vulnerable post David shared on LinkedIn about his experience of losing his job and experiencing burnout.We explore this in our conversation today and I thank David for being so generous in sharing his personal experiences which I think so many of us can resonate with.David is now an accredited coach working with businesses and leaders prevent burnout, regain confidence, and find freedom and fulfilment in their life and career. As always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️Guest Bio:David Burgess-Bellay has a 20-year career in sales and partnerships working as an individual contributor and leader across global multi nationals, SMBs and tech start-ups in London, Paris and Sydney. But after experiencing burnout in 2020, David left the corporate world behind and has since retrained as an accredited personal and professional coach. He now works with individuals and businesses, helping people (particularly those in sales) prevent burnout, regain confidence, and find freedom and fulfilment in their life and career.Contact David:Email: david@dbbcoaching.com David Burgess-Bellay | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSapienˣ, Website🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textThe first of our new monthly feature series: What the f*ck is culture?I will be joined by my new regular co-hosts, Helen Osborne + Dimitrios Michail Perdikoulis to discuss all things people, culture, + performance.We will be having some fun and looking to dispel some of the myths around culture and will be looking give practical advice, tips, and experiences to help you move the dial on building high-performance, people-focused, + thriving cultures.As always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️Contact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSapienˣ, WebsiteContact Dimitrios:Email: dimitrios@sapienx.co.ukDimitrios M. Perdikoulis | LinkedInContact Helen:Email: helen@sapienx.co.ukHelen Osborne | LinkedIn🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay

Send us a textWe are kicking 2023 off with a banger of a conversation 🔥I have known Glenn for close to 7 years and in that time he has become a good friend and frequent mentor. We bonded in our early careers over a shared "anti-establishment" attitude with regards to the recruitment world we found ourselves in.As our lives and careers have evolved since, I think that desire for change and to bring the human back to the centre of all things people and talent remains as firey as ever.We covered all sorts of ground in this conversation, including the importance of focusing on value led outcomes, the personalisation of the employee experience, building employee advocacy through experience, and the emotional debt of leaving a business (and people who make it up)… and so much more.As always, I really enjoyed this conversation and I hope you do too.Enjoy!✌🏻& ❤️Guest Bio:Glenn Martin is the Founder & CEO of Never Mind The Job Spec, he is a live show and podcast host, occasional event speaker, and he’s always dressed in denim. As a passionate values-led individual, it's no surprise that Never Mind The Job Spec creates bespoke and scalable human-centred hiring experiences to ensure that every applicant, candidate, interviewee, and successful hire feels valued and respected.Contact Glenn:Email: Glenn@nevermindthejobspec.comGlenn Martin | LinkedInContact Luke:Email: luke@sapienx.co.ukLuke O'Mahoney | LinkedInSapienˣ, Website🎵Music Credit: Anton Vlasov from Pixabay🎵If you like the podcast, you may want to sign up to the PX Espresso Newsletter ☕ the weekly newsletter for People people who think like Product people.Music by Rockot from Pixabay