Title Talks

Long before the Great Resignation, the title industry was struggling to find new talent to fill roles. Rather than stealing talent from one company or underwriter, the answer to our dilemma is to seek the right candidates outside the industry, but finding the right people to fill these roles takes some effort. Amanda chats with two guests, Lindsay Hall Harrison and HR and recruiting specialist Jennifer Niccolai, to learn the skillsets and personality traits that will make a candidate successful in title.

This week, Stewart Title's Florida underwriting counsel, Lindsay Hall Harrison, shares some perplexing tales from the underwriting desk with Amanda and proves that title insurance is anything but boring.

Rather than relying on the real estate agent to educate buyers and sellers, many title agents are taking a big step forward to educate consumers about the value and intricacies of title insurance. Amanda sits down with members of the ALTA Homeowner Outreach Program to chat about how agents can effectively communicate the value of our industry to those that will benefit the most from it.

This week Amanda is joined by the founder and Chief Inspiration Officer of Bowe Digital, Wayne Stanley. Bowe Digital is a marketing company that works primarily with title companies. In this episode, Wayne shares secrets for creating the kind of marketing content that matters to your customers.

Once the pandemic hit, the old and inefficient ways of selling came to a screeching halt. Now that things are returning back to a semblance of normalcy, sales expert Darryl Turner is concerned salespeople in the title industry will happily go back to their old ways. In this week's episode Amanda chats with Turner about bringing title sales into the 21st century and understanding the difference between new business and customer retention. All listeners also have a chance get $50 off Turner's Title Sales Mastery Seminar in Reno, NV in October with promo code PROPLOGIXVIP2021.

Amanda sits down with the two founders of Title Success Solutions to talk about the ways to set up a merger or acquisition - as well as what you can do after the transaction to make a successful transition no matter if you're on the buying or selling side.

Amanda is joined by Tom Cronkright, the owner of Michigan's Sun Title, and co-owner and CEO of wire fraud prevention company, CertifID. Tom shares tips for protecting your customers and your business from THE costliest and most pervasive form of fraud facing real estate industry today.

Does the new administration's focus on eliminating so-called tax loopholes mean the end of 1031 Exchanges? In this week's episode, Amanda talks to 1031 expert, Michele Fitzpatrick, about how title agents can help save the program and use 1031 Exchanges to increase their business.

This week Amanda talks with industry veteran and customer service expert, Cindy Koebele. Koebele is the president of TitleSmart, Inc. and author of Obsess to Success, where she chronicles her secrets to using customer experience to grow her business. She shares some of those secrets geared specifically for title professionals in this interview with Amanda.

In the first episode of season two, Amanda interviews Ayla PettyJohn, a release tracking and title curative expert from PropLogix, who shares her tips for resolving title issues that involve tracking down now-defunct lenders to get a satisfaction recorded. Likened to detective work, curative requires equal parts persistence and patience.